Customer Service jobs in LongfieldCreate job alerts

Freight Account Manager Location: Hybrid, 3 days per week in the office Offices: Dartford Job Type: Full-time Salary: £45,000 – £55,000 + car allowance + bonus potential up to £25,000 per annum A leading logistics provider is looking to appoint an experienced Freight Account Manager to help drive the growth of its developing freight division. This is an exciting opportunity to play a key role in sha... ZIPC1_UKTJ

Sports Directory is proud to be part of Frasers Group, and we are passionate about uniting Sports with Education. We recognise that education is more than textbooks and classrooms – it’s about building character, encouraging teamwork and nurturing physical and mental well-being. Our mission is to support teachers and students alike to achieve their full potential supporting teachers to cultivate an environment where physical education is valued just as highly as academic achievement. Founded in 1993, Sports Directory is the number one supplier of Sports education equipment and are specialists in education. Job Description To provide efficient administrative and customer service support within the sales office, ensuring customer enquiries and orders are handled promptly and professionally. This role plays a key part in maintaining strong customer relationships and supporting daily sales operations. Key Responsibilities • Manage and monitor the customer service inbox, responding to queries in a timely and professional manner, • Provide live chat support to customers, assisting with enquiries in real time, • Process and input customer orders accurately onto the system, • Answer incoming customer service calls and deal confidently with enquiries, • Provide general administrative support to the sales team, • Maintain accurate customer records and documentation, • Escalate complex issues to the Sales Manager where appropriate This is a term time only position, working 4 days per week, 8.30am - 5pm. Qualifications Essential: • Previous experience in an administrative or customer service role, • Excellent written and verbal communication skills, • Strong attention to detail and accuracy, • Good organisational and time management skills, • Confident telephone manner, • Comfortable managing live chat platforms and email enquiries, • Experience in order processing, • Friendly and professional approach, • Reliable and able to work independently, • Calm under pressure, • Team player Additional Information What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate a further interview with the Hiring Team.

MGF are recruiting an Area Sales & Regional Account Manager working from our Dartford depot. This role is for a proven professional with exceptional construction sector and commercial knowledge and ability. You will have a proven track record of business-to-business success and able to demonstrate a contemporary leadership style with particular focus on continued professional development, succession planning and empowerment of their teams. This role will require a visionary approach to ensure our customer’s needs are continuously evaluated, understood and filtered into our approach to top customer facing activities. You will be responsible for working collaboratively with our core sales, engineering, account management and marketing teams assisting in the development and implementation of the sales and marketing plans ensuring a fully integrated and collaborative ethos that achieves maximum customer value. This role will require an experienced professional to oversee the day-to-day management of the regionally based sales team and work closely with other parts of the business to maximise return on all sales enquiries. Responsibilities: Day to day • Monitor the TSR’s appointments, diaries, schedules, and time by effective planning of call, travel and meetings, • Understand customer’s requirements, providing technical assistance and ensuring delivery of optimum solutions, • Ensure ongoing excellent management of the customers and their expectations., • Ensure quality eDRF’s are submitted to the design team., • Ensure all information passed to the operations team is clear and concise enabling best responses., • Undertake regular live hire report reviews and liaise with the operations team on any anomalies and where necessary liaise with the customer to close out potential issues before invoicing., • Actively support the resolution of damages, • Provide the necessary after sales activity to ensure all contracts are concluded successfully, • Ensure all Glenigan leads, and other sources are suitably qualified by all TSR’s and sales support., • Ensure Sales Support provide consistent lead generation and optimise support to the TSR’s, • Ensure all opportunities are pursued in a timely manner by TSR’s, • Ensure area coverage is maintained during periods of annual leave by the TSR’s., • Undertake supplementary site visits when TSR’s are busy., • Work closely with the Regional Engineer (RE) to ensure appropriate projects are supported Team & Performance Management • Provide day to day management to the Technical Sales Representatives (TSR’s) with a positive attitude, • Ensure all inductions into the business are undertaken in a comprehensive manner, • Work with the Senior Management (SM) to ensure any recruitment activity is proactively pursued, • Undertake monthly one to one’s reviews with the TSR’s, • Work closely with the SM to agree & deliver short-term targets, • Ensure training requirements are planned, completed, and coordinated, • Feedback to the SM on area performances enabling insightful & progressive discussions, • Provide recovery plans for areas where revenue is behind budget, • Ensure all TSR’s & sale support holiday allocations are coordinated, • Participate in interviews for new TSR’s or sales support., • Escalate any issues to SM you feel are impacting the day-to-day performance of the TSR’s., • Discuss any exceptional performance issues of TSR’s with your line manager., • Work closely with the SM to complete annual appraisals in line with HR directive. Skills & Knowledge Requirements (Essential) • Utilities infrastructure construction experience, • Competent to support front-line operational staff, • Working knowledge of relevant legislation, codes of practice, safety and statutory regulations, • Logical and organised, • Capable of producing and signing of programme of works, • Excellent time management Benefits: With a sense of family at the core of our company culture, MGF is a well-established business and as we continue to grow, we are looking for talented individuals to join our team. We offer a competitive salary together with opportunities to develop your skills to build and progress your career with MGF. Employees enjoy a range of benefits: • 24/7 Employee Assistance Programme & GP Access, • Additional annual leave awarded to recognise long-service, • A company Christmas shutdown and the option to purchase additional days of annual leave, • Opportunities for training, development, and career progression, • Pension Scheme and Life Assurance, • Volunteering Leave, • The security of working for a national organisation with core family values at our heart, • Refer a friend scheme, • And so much more… We aim to be an equal opportunities employer and welcome applications from all sections of society. All applicants will be treated in the strictest of confidence.

Hotel Manager – Premier Inn – Gravesend Central. As a Hotel Manager at the UK’s leading hotel brand, you’ll be taking our famous name to more guests, keeping our unique culture alive with your team and using your management experience and skills to make your hotel a success.

With prior experience in the QSR sector and a working knowledge of HFSS and implications for the wider industry and marketing mix, we are looking for someone who will be a strategic and cultural partner to their clients, acting at pace, to ensure the work delivers impact every single time. Build dee

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good – that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here. The Body Shop is committed to generating positive economic, social and environmental impact. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up. Your role in a nutshell To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies. More about the role With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on-hand to talk with customers every day. We take the time to learn our customer’s needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes - so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too. As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle. What we look for • Strong interpersonal skills to build rapport with customers - customer service experience is ideal, • Ability to communicate and listen effectively, • A genuine passion for beauty and the retail industry, • Open availability for evening, weekend, and holiday shifts. Talent DriversCollaborative SkillsPersonal ConductCommercialityPurpose

The Body Shop is committed to generating positive economic, social and environmental impact. To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. As part of our dedicated team of Consult

If you’re ready for a career that takes you places, apply online now and start your adventure with Emirates. These are approximate numbers for Grade II (Economy Class). Fluency in written and spoken English (ability to speak another language is an advantage).

Account Manager covering the South East Territory. Increase Service Sales, being able to create needs on customers and maximise profitability of each account. To manage the service accounts, work with customers in a proactive way to ensure we improve our value with them, reducing cancellations and i

We're looking for an empathetic and well-organised individual to join our team at Leverton Funeral Directors as a Funeral Service Specialist (Level One). Being a Funeral Service Specialist means playing a central part in one of life's most significant moments.

Customer Success Engineer - SASE • United Kingdom (Remote / Hybrid), • 12-Month Fixed-Term Contract, • £75,000 per annum We're hiring a Customer Success Engineer (SASE) to join a global cybersecurity leader on a 12-month FTC in the UK. This is a hands-on, customer-facing engineering role where you'll support enterprise clients in deploying, optimising and scaling SASE and cloud security solutions. This role requires prior experience working with SASE technologies. It's not a step-up or learning-on-the-job position. What You'll Be Doing • Acting as the primary technical contact for enterprise customers, • Supporting implementation and integration of SASE solutions, • Driving adoption and optimisation of cloud security platforms, • Troubleshooting complex networking and security issues, • Managing escalations and coordinating with engineering teams, • Advising on SASE best practices and security governance, • Identifying risks and supporting mitigation strategies Experience • 5+ years in a technical role such as:, • Security Engineering, • Network Engineering, • Technical Consulting, • Post-sales / Customer Engineering, • Strong customer-facing experience in enterprise environments, • Strong understanding of SASE architecture and components, • Solid networking fundamentals, • Experience with firewalls, routers, switches and VPNs, • Knowledge of CASB, SWG, ZTNA and DLP technologies, • Routing protocols (BGP, OSPF, EIGRP), • Experience with IPSEC, SSL, PKI, • Authentication protocols (SAML, SSO, LDAP, RADIUS), • Work with cutting-edge SASE and cloud security technology, • Exposure to large-scale enterprise environments, • High-impact role supporting critical security infrastructure, • Fast-paced, international environment JBRP1_UKTJ

Using company resources such as the White Stuff website, Looking White Stuff, the Tea Room, email communications, window guidelines and brand posts to engage with our customer and ensure compliance with daily/weekly actions. As a Customer Host at White Stuff you will be entitled to an array of great

At One Stop, everyone is welcome. One Stop is committed to making everyday life easier for our customers! With a strong presence in local communities, we offer a wide range of quality products at great value, alongside friendly and helpful service. Diversity & Inclusion at One Stop.

Join to provide an exceptional experience as part of the UK's foremost hotel brand.

A leading retailer is seeking a Cafe Customer Assistant in Greenhithe, UK.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge.This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.You’ll be a brand ambassador, making great food and d

Join our team at M&S as a Customer Assistant in our Foods section, where you'll become a champion of our high-quality products, great value offers, and excellent customer service. To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks e

A leading sports and education company is seeking a Customer Service Administrator for a 9-month fixed-term contract in Dartford. Candidates should have experience in customer service, excellent communication skills, and be competent in Microsoft Office. This role involves managing customer inquirie

A leading transport company in Stansted is seeking a motivated Customer Service Advisor to enhance customer interactions and manage essential administrative tasks.This role requires a passion for delivering exceptional service and effective communication skills.The successful candidate will be part

To provide efficient administrative and customer service support within the sales office, ensuring customer enquiries and orders are handled promptly and professionally. Ensure high standards of customer service are maintained at all times. Manage and monitor the customer service inbox, responding t

Integrate Engineering Resources is currently recruiting for a Telehandler Driver for an 8 week mechanical installation project in Grays, Essex. CPCS card - Telehandler all sizes.

Responsibilities include assisting with guest service, ensuring operational efficiency alongside the Food and Beverage Manager, and adherence to health and safety standards. The ideal candidate will be a confident communicator with a passion for customer service.

The ideal candidate will have experience in leading teams and exceptional customer service skills. A leading UK retailer is seeking a Customer Experience Manager in Dartford to oversee the customer experience from checkout to back of house. Responsibilities include managing the front-end checkout op

A leading retail chain in Greenhithe is looking for a Customer Assistant to provide exceptional service in the Foods section.

Are you a confident and dedicated individual looking to make a difference in the service industry? We have the perfect opportunity for you! Our client's team is on the lookout for a Customer Service Administrator who is ready to bring their A-game and help deliver exceptional service to their valued

We’re looking for a proactive and customer-focused Desk-Based Account Manager to join our busy Packaging and components sales team based at our offices in Gravesend. Identify opportunities to grow accounts through upselling and cross-selling related packaging products or services. Keep up to date

A leading staffing agency in Gravesend is seeking a motivated Desk-Based Account Manager.

What makes a great customer experience manager:. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Experience leading teams in a dynamic, customer‑facing environment — you’ve inspired o

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager. A track record of delivering exceptional customer experiences, with evidence of coaching othe

In this fast-paced role, you'll provide excellent customer service while efficiently managing orders in a busy environment. If you thrive under pressure and have a passion for delivering five-star service, apply now! #J-18808-Ljbffr.

We are one of the UK’s largest supermarkets, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. So, whether you want to make the freshest food or serve our customers, we’d love to meet you… We’re Foodmakers and Shopkeepers and

A leading logistics provider in Dartford is seeking a Customer Service Team Coordinator to oversee outbound operations. The ideal candidate will have proven experience in team coordination within customer service, excellent communication skills, and a proactive approach to problem-solving. This role

A local retail company in Grays is seeking a Customer Service Assistant to join their team.The role involves providing exceptional customer service, stock maintenance, and keeping the store organized.The ideal candidate will thrive in a fast-paced environment and be a proactive team player.This posi

A luxury hotel collection in Longfield seeks a skilled Food & Beverage Supervisor to prepare service areas and maintain high presentation standards.Candidates should have experience in quality-driven hospitality and demonstrate emotional intelligence for guest satisfaction.This full-time role offers

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge.This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.You’ll be a brand ambassador, making great food and

A leading recruitment firm in the UK is seeking a Semi Skilled Fitter / Telehandler Driver for a large industrial site near Grays, Essex.

To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their prefer

Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Previous moderate experience in a customer related service industry together with excellent communication skills and customer care skills are essential. Based in Airdrie Leisure Centre, Airdrie, your main task will be to assist our customers within the busy venue and ensure that they enjoy their vis

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Essex. You should be efficient,

Metered Customer Service Advisor Fixed Term Contract 23 months. Development opportunities in line with the Metered Customer Service Advisor progression plan. Online GP service, cycle to work scheme, gym membership discounts and many more!.

This is a fantastic opportunity for someone with strong administrative and customer service skills who thrives in a fast-paced environment. You will be responsible for managing the end-to-end sales order process, ensuring orders are processed accurately and delivered on time to meet key customer ser

We are looking for a confident, customer-focused individual to join our team as a Customer Service Advisor based in Wakefield (WF2). Strong customer service skills. Customer Service Advisor – Wakefield (WF2).