Account Manager
14 days ago
Stoke-on-Trent
Account Manager Salary: £50,000 basic + performance bonus Location: Stoke-on-Trent – Office-Based Benefits: Group pension plan | Life assurance | 23 days’ annual leave + bank holidays (rising to 28 days with service) | Early finish on Fridays | On-site parking | Employee Assistance Programme | Discretionary bonus scheme We are seeking a commercially driven Account Manager with proven experience in an engineering or manufacturing environment to manage and grow a portfolio of strategic accounts valued at £3–5 million across aerospace, defence, industrial, scientific, medical, and renewable s sectors. This is a hands-on, customer-facing role where you will own the full commercial relationship — from RFQ and pricing through to production and delivery — ensuring customer expectations are met in quality-driven, regulated environments. What You’ll Be Doing • Managing £3–5m of key customer accounts, • Leading RFQs, pricing, negotiations, and contract renewals, • Driving revenue growth, margin performance, and customer satisfaction, • Acting as the primary customer interface for commercial and operational matters, • Collaborating closely with engineering, quality, operations, and supply chain teams, • Office-based role in Stoke-on-Trent What’s in It for You • Join a large, well-established manufacturing facility with significant ongoing investment, • Be part of a stable workforce — many employees have over 30 years’ service, reflecting strong culture and retention, • Work in a business committed to long-term growth and continuous improvement, • Opportunity to take real ownership of high-value accounts and make a visible commercial impact, • Early finish on Fridays supporting work-life balance What We’re Looking For • Account management experience within engineering/manufacturing, • Experience managing multi-million-pound B2B accounts, • Strong commercial and negotiation skills, • Ability to manage long-term, technically complex programmes, • Confident communicator able to influence cross-functional teams