Customer Service jobs in Old SarumCreate job alerts

Are you passionate about delivering exceptional service and building meaningful client relationships? We’re looking for a Senior Client Relations Manager to join a high-performing, collaborative team where customer experience is everything.This is a role where you’ll take ownership, bui

IT Customer Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Porton Down, Salisbury, SP4 0JQ Hours: 35 hours per week, Monday to Friday, between 7am - 7pm Manpower has a fantastic opportunity for the right candidate to become an IT Customer Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do • Respond to customer requests via telephone, email, and web chat, • Log all requests using the appropriate call logging software, • Resolve issues or provide advice and guidance where possible over the phone, • Assign calls to the relevant support teams when needed, • Action Back Office requests when required, • Advise customers and support teams on known problems/workarounds, • Keep customers updated on the progress of their request or incident, • Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring • Excellent communication skills, both verbal and written, • A genuine passion for delivering gr...

What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office reque

Account Manager/ Surveyor/ Sales Engineer - Warm business, Be a Key Account Manager - for M4 area - MUST have Fire alarm experience Please make sure you read the following details carefully before making any applications. Progress into from Fire alarm background or get a warm sales role if you sell or Account Manage (or are technical with Fire Alarms/ BS5839 knowledge and like helping Fire customers - can drive sales from clients in M4/Wiltshire type areas.) Benefits of being a Key Account Manager (can progress if know Fire Alarm systems/ BS5839) • Warm and given accounts to drive, • Key facilities accounts and customers to visit, • 2-3 days surveying sites and meeting customers, 2-3 days working from home or office, • Up to £85000 with c. £30k commission, • Up to £55000 salary (dependant on experience in Fire alarms/ Sales, etc), • Ability to survey to Fire Alarm standards (e.g. BS5839) so can recommend solutions or requirements to clients you visit, • You could be a Fire Alarm Engineer, Surveyor, Designer, Technical Manager or key account manager, sales BDM or systems seller now Apply or contact ... Steven Eley - Fire and Security careers - Eley Solutions Ltd

We're looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will be working in a fast paced retail environment where no day is the same. You will plays an important role in the day-to-day operations of our store activities

Your task? Make a specific purchase, see if you are asked for ID and report back. No prior experience? No problem! Our dedicated Area Managers will provide comprehensive training and mentorship to set you up for success. Perfect for students, individuals on gap years, or anyone balancing multiple re

Service AdvisorVacancySalisbury Salary: up to £36,000 Basic + Bonus & Overtime OTE £42,000 Working hours: Monday Friday, 8am - 5pm, Saturday mornings on a rota Vacancy Ref: 30184 We have a new vacancy for a Service Advisor for my clients Main dealership in Salisbury. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long-term role. Fantastic benefits package that includes: Competitive starting salary Company pension scheme Role: This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service Requirement: The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner. Have a steady work history At least 2 years experience working within the motor trade / car dealership as a Service Advisor Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system. Looking for a confident, friendly and professional individual with a strong customer service background. All applications will be treated with the utmost confidentiality JAOJ Consultant: Jack Adams Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries. TPBN1_UKTJ

Service Advisor Basic Salary: £29,500 OTE : £36,000 Location: Salisbury Benefits: Career Progression Long ServiceAwards Birthday Off Staff Discounts - Parts, Servicing, MOT's, Vehicles ETC Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor ·Arranging Service Department bookings. ·Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards. ·Upselling works to be completed and special offers/Service Plans Skills and Qualifications of a Service Advisor ·Must have previous experience as a Service Advisor ·Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System ·Previous experience Upselling ·Full manual UK Driving License - Subject to drivers check If you are interested in this Service Advisor position, please contact Kelsey @ Auto Skills and quote job number: 53356

Transaction Manager - Salisbury Prestige Franchised Motor Dealership Our client is looking to recruit a highly experienced and qualified Transaction Manager to join their team. They are looking for someone who is driven to take on this position with passion and enthusiasm. Salary : £26,775 Basic | £57,775 OTE Working Hours: Monday - Friday 8.30am till 6pm (with a fixed day off in the week) Saturday 8.30am till 5pm | Sunday 10am till 4pm Weekends on a rota basis Job Role: To maximise sales opportunities for the dealership by offering finance solutions & add on products to customers and to ensure each customer receives excellent customer service Working closely with Sales Manager to deliver excellent business results. Key Objectives: To sell finance solutions to customers thereby ensuring an efficient and profitable contribution to the dealership Identify customer needs using effective questioning and listening techniques. Present features and benefits of the different finance products to the customer. Maintain effective relationships with finance company representatives. Ensure all documentation, quotes, proposals etc. are completed and processed accurately. Confirm any financial settlement on all vehicles taken in part exchange and arrange settlement on completion. Keep fully up to date with product knowledge on the full suite of finance products available. Maintain product knowledge and that of its competitors. Maintain supportive relationships with the sales team Maintain safe working practices at all times as detailed by the dealership. About You: To be an accomplished and successful Transaction Manager with a main dealership Passionate and driven, motivated to succeed To have excellent communication skills The key for this role is an individual that is driven to sell, engages with the Sales team and wants to earn strong commission You will have experience working in an automotive retail environment in a similar role or looking for your next move within your career progression. Want to know more? Apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission TPBN1_UKTJ

Service Advisor Franchised Motor Dealership - Salisbury Our client is looking for a Service Advisor to join the team at their Salisbury site. Salary: Basic £29,500 OTE £36,000 Driving Licence Required: Yes Hours 8am -6pm Monday - Friday 1 in 3 Saturday Mornings 42.5 hours per week The Role As a Service Advisor, you'll act as a key liaison between customers and the service department, ensuring all interactions are handled with professionalism, efficiency, and care. In this pivotal role, you'll support the Aftersales Manager in driving service department performance, overseeing daily operations, and helping to coach and motivate the team. You'll manage customer bookings, communicate service updates clearly, and identify opportunities to promote additional products and services. Working collaboratively with the workshop, parts, and sales teams, you'll help ensure a seamless and high-quality customer journey from start to finish. Requirements: Previous experience in a service advisor or senior customer service role (automotive essential) Excellent communication and administrative skills Ability to lead by example and support team development Full UK driving licence If this sounds like you, apply today with an up to date CV! Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission TPBN1_UKTJ

We're excited to be working on the behalf of a friendly, highly-regarded firm of Accountants, who are seeking a new Client Manager to join their team. The successful candidate will be working with a varied portfolio of clients, taking on a range of duties including: Year end accounts preparation for a variety of sole traders, partnerships and limited companies Corporation tax returns Client bookkeeping VAT returns / CIS returns Reconciliations Overseeing work of junior members of staff Liaising with clients directly, answering queries etc You will need experience working within a firm of Accountants undertaking accounts prep. The firm are happy to consider a range of different accounts qualifications or QBE. They are ideally looking for someone to work full-time. TPBN1_UKTJ

Platinum Travel Recruitment are seeking an experienced and driven Africa Travel Consultant to curate luxury Africa and Indian Ocean trips for clients. This is a very exciting role ideal for an existing Africa Travel Expert from a tour operator background seeking progression with a forward thinking travel company. With in excellent reputation in the industry this elite travel company with provide many benefits with a varied role of sales and marketing. Each day will not be the same – Africa Travel Consultant Duties: * Design tailor-made holidays to Africa from Congo to Kenya along with the Indian Ocean islands to the highest level of detail. * Delivering perfect holiday itineraries that hold a wow factor through talking to suppliers on the ground in Africa and consulting with others is the sales team. * Looking after clients on their return from holiday. * Attending travel shows. * Assisting with marketing material, newsletter pieces and blog writing. * Assisting with social media. * Trips to Africa to enhance knowledge. * Continuing excellent relationships with airlines, lodges and suppliers on the ground in each country. Africa Travel Consultant – Essential Requirements * Travel industry experience selling trips to Africa is imperative * Strong product knowledge specifically Namibia, Kenya, Botswana and South Africa. * A creative mind to think outside the box and exceed clients’ expectations. * Excellent communication skills, both written and verbal. * Mathematically literate. * A keen interest in Africa with strong product knowledge. Africa Travel Consultant – Benefits * The atmosphere in the office is creative, varied & fun, as well as business-like and focused. Various team days out are on offer with an opportunity to share a laugh together. * Monday to Friday office hours – no weekends * Contributory pension. * Hybrid working, remote possible depending on experience. * Generous commission scheme OTE 60K * Cycle to work scheme. * Childcare voucher scheme. * Birthday off Locations ideal for the Africa Travel Consultant role includes: Sailsbury, Wexcombe, Burbage, Shalbourne, Andover and surrounding. You should pride yourself on delivering holidays that perfectly meet your client’s wishes and requests. This is a varied, busy and exciting role, where no two days in the office, or holidays we design, are the same. You will need to work to a high degree of accuracy and have a keen eye for detail