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Customer Service Associate Job Location: Poole, Dorset Job Type: Temporary, up to 3 months Salary: £13.46 per hour / £28,000 per annum Hours: 40 hours per week, Monday – Friday 8.00am – 5.00pm A long-standing, family-owned business based in Poole are looking to recruit a Customer Service Associate on temporary basis. You will be delivering excellent service across phone and email, manage customer queries, process orders, update CRM records, and work proactively to resolve issues and support sales. Key duties include: • Handling inbound and outbound customer calls and emails, • Logging all interactions accurately in CRM, • Resolving order, delivery, return and complaint queries, • Processing sales orders and customer updates, • Working to agreed KPIs and service levels You will need: • Strong customer service and communication skills, • A proactive, organised and detail‑focused approach, • Confidence using systems and managing multiple tasks, • A positive, professional attitude with high integrity For more information on this position, company or to apply for this role, please either contact our recruitment team on (phone number removed) or send your CV. Those who have the right skills and experience, our aim is that you will hear back from us within 24 hours but due to the high number of applications we are receiving at present, we are unable to respond to every application individually so If you do not hear from us within 3 days please assume that your application at this stage has not been successful. As new positions arise we will review any applications already made to us and may contact you about other suitable roles. Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally. It is the policy of the Company to take all reasonable steps to ensure that each applicant is assessed only in accordance on the basis of their qualifications, skills and abilities to perform the relevant duties without prejudice in regards to background, religion, ethnicity, age, sexual orientation, disability or gender. By completing our application process, you are authorising us as a Recruitment Agency to contact you in connection with your application by email and / or telephone & SMS under GDPR Article 6(1) (a) and you are also consenting to receiving information via the same means in relation to Resource Recruitment providing you with work finding services. Our Privacy Policy can be viewed on our website under the Privacy Policy tab on our website. Should you wish, you may opt out at any time

Are you passionate about making a real difference in people’s lives? Do you want a rewarding role where you can use your skills to inspire, support and empower others to build a brighter future? If so, we’d love to hear from you. We’re currently recruiting an Employment Adviser to join our supportive and dedicated team. In this role, you’ll provide tailored advice, guidance and encouragement to help participants overcome barriers to employment and achieve realistic, sustainable job goals. You’ll manage a diverse caseload, supporting individuals throughout their journey into work. Acting as a trusted coach and mentor, you’ll build strong, positive relationships motivating, challenging and empowering people to recognise their potential and move confidently towards employment. Our ideal candidate will be passionate about people and driven by impact. You’ll bring excellent customer service skills, a motivational approach and the resilience to work towards targets. You’ll be proactive, solutions focused and comfortable working independently, using your initiative to overcome challenges in a fast-paced environment. That said, we don’t expect you to tick every box. What matters most is your commitment to delivering first-class support and your belief in our mission to empower lives and improve communities. Your unique experiences, perspective and passion will help us grow and enable you to grow too. This is a truly rewarding opportunity to influence positive change, develop meaningful relationships, and help others build a better future while doing work that genuinely matters. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working in Poole Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 11 May 2026 Key Responsibilities Manage a caseload of participants, supporting them to overcome barriers and progress into sustainable employment Meet and strive to exceed personal performance targets (KPIs)Deliver a positive, high quality experience for all customers, ensuring strong engagement with the programme Complete assessments to understand individual circumstances, goals and support needs Job search, digital and interview support to match customers to suitable roles Engage with employers to market candidates and understand recruitment needs Maintain accurate, compliant customer records and evidence of job outcomesWork collaboratively with partners and support services to maximise customer success Actively contribute to continuous improvement, safeguarding, data protection and professional development Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT. To undertake any other duties, as required, appropriate to the post

Location: Poole Hours: Monday Friday, 08.00am-17.00pm, 40 hours per week, office based Salary: £35K - £45K plus bonus Benefits: 22 days rising after 2 years, Holiday buy-back scheme, Pension, Growth by sharing bonus scheme, on-site parking, Modern open plan offices, Free lunch every Friday, Company sick pay, Company social and corporate events, monthly + annual bonus structure, Training provided. Aspire Jobs are delighted to be working with our client who are a well-established and growing family run business based in Poole, Dorset. The successful Client Relationship Manager will be an industry expert within various product ranges, offering consultancy and expertise as a way of adding value to the client. The purpose of the role is to grow accounts in both revenue and profitability through a diverse range of activities and developing relationships with both customers and suppliers. Ideally looking for candidates who have some experience of luxury product sale & distribution. The successful Client Relationship Manager will: Have proven B2B or B2C experience ideally with some experience of luxury product sale & distribution. Be comfortable selling via phone and in virtual meetings with both existing and prospective customers Ability to build strong long-term relationships with both customers and colleagues Be proactive and keen to develop both product and industry knowledge Possess strong commercial acumen (ability to analyse and interpret data) with the ability to negotiate and upsell Have a good working knowledge of product creation & delivery, change control, product definition and change management processes Possess excellent communication and interpersonal skills Job responsibilities for the Client Relationship Manager are: - Build and maintain positive client relationships, both internally and externally Nurture an account to ensure it grows to its full potential Work closely with clients and be supportive and involved with their strategic planning Research and understand product availability and stay up to date on industry trends Source products in response to clients requests anticipate future needs. Analyse each customers accounts to assess and identify opportunities to drive growth and profitability Work closely with other departments within the business to ensure customer expectations are met and products are delivered within specified deadlines Conduct regular reviews of pricing and opportunities for margin growth and price increases Be confident dealing with client enquiries and be able to provide resolutions in a professional and timely manner TPBN1_UKTJ

We’re looking for an experienced Team Leader for the Account Support Team to join our clients office-based in Poole. Our client is a fast-paced, forward-thinking global solutions provider who is redefining operational excellence for businesses. Famous for their fantastic customer service and for creating comprehensive solutions that help our customers stay ahead in an ever-changing world. What you will be doing Account Support Team Leader: The Team Leader is responsible for leading, coaching, motivating and managing the Internal Account Support team to deliver exceptional customer service Duties of Account Support Team Leader: Manage the Team • Oversee and manage the productivity and performance of Internal Account Supports ensuring goals and targets are met consistently., • Conduct monthly one-to-one meetings with team to provide feedback, address concerns, and offer support for professional development., • Set clear performance expectations and provide constructive feedback to improve employee performance., • Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly., • Manage complaints procedure, ensuring customer driven issue resolution., • Manage inbox, effectively delegating tasks to team. Follow up to ensure tasks are achieved within agreed timeframe., • Management of entire lifecycle of customer interactions, able to analyse root cause and apply fix., • Manage and respond to delivery issues and queries received via email within the agreed Service Level Agreement (SLA) managed by the CRM. Lead the Team • Work closely with the client relationship and warehouse operations teams to foster a culture of teamwork and a clear path for problem escalation., • Foster a culture of engagement and motivation among team members, promoting a positive work environment., • Provide coaching and mentorship to colleagues to enhance their skills and career growth., • Analyse productivity metrics and identify areas for improvement, implementing action plans accordingly., • Utilise ERP, CRM, and data management software to ensure accurate and timely order management. Drive: • Handle customer inquiries over the phone in a professional and efficient manner., • Maintain a comprehensive understanding of various order processing procedures and channels through which orders come into the business., • Collaborate with internal teams to prevent order misses and ensure accurate order processing, • Develop and maintain a comprehensive understanding of the customer base, key contacts, and the cruise ship order fulfilment process., • Work closely with the Purchasing team to ensure timely receipt of goods required for orders and demonstrate a strong understanding of business processes and supply chain management for efficient workload coordination. What’s in it for you as the Account Support Team Leader: • Monthly profit share bonus scheme, • Holiday buy-back scheme, • Company sick pay, • Free onsite parking, • Perks at Work scheme, • Unlimited ‘tuck shop’ snacks, free lunch every Friday and company social and corporate events, • Complementary Birthday vouchers, • Subsidised workplace massage, • Eye vouchers, • Employee assistance programme (EAP) If you are a team leader of a team of customer service or account managers please do not hesitate to contact The work shop to discuss the vacancy! Team Leader, Account Support, Customer Service Manager, Team Lead Internal account Management, Manager, Leader

As a Customer Service Advisor, you will: Handle incoming customer requests primarily via telephone, email, and web services. Are you ready to make a difference in your community? Join our dynamic team as a Customer Service Advisor in Stevenage! This is a fantastic opportunity to engage with Hertfor

This hands-on leadership role is one where you will manage UK and offshore teams, take ownership of escalated customer complaints, and drive improvements across customer experience, processes, and performance. If youre a strong, commercially minded Customer Service leader who knows how to balance em

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

Sales, Marketing, Retail, Hospitality, Warehouse or other face-to-face Customer Relations roles is a bonus. A creative and strategic mindset with a passion for delivering unique and exceptional customer experiences.

As Service Director for Customer Services, you will define, lead and embed a Council-wide approach to customer service excellence. This is not simply about overseeing services, it is about owning and delivering the Council’s Customer Service Strategy, redesigning services around the customer, and

Aspects of this role in sales and customer service include: · Sales · Customer Service · Marketing · Promotions No experience is necessary as access to full sales coaching and product training will be given although they welcome applicants with any previous experienc

To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both English and German. The Bilingual Customer Service Advisor will report into the German Team Leader. We are recruiting for a permanent German & English Bilingual Customer

Provide excellent customer service and respond to inquiries. Support the sales team with administrative tasks and customer outreach.

CUSTOMER SERVICE/INTERNAL SALES ACCOUNT MANAGER. Supported by a commitment to safety with 70,000 colleagues across 140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and pro

Customer Service Executive - Financial Services. Previous experience in customer service, contact centre, or client support. Are you passionate about delivering outstanding customer experiences? Our client, a leading financial services provider in West Sussex, is expanding and looking for a.

Are you looking for a new career in sales and customer service?. Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of

We are looking for Customer Service Executives to join the sales team at our Customer Support centre. Customer Service Executive (Sales Team). The Customer Support Centre is based at Newfields, Poole and provides a central service for the Sandown Group - Mercedes-Benz dealerships.

Sales Advisor With Customer Service Skills. Put your sales and customer service skills to good use!. Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial

We are looking for a confident, customer-focused individual to join our team as a Customer Service Advisor based in Wakefield (WF2). Customer Service Advisor – Wakefield (WF2). Strong customer service skills.

Using our MSi system, youll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence. With excellent customer service skills, youll have previous

This market leading health and wellness brand is looking to hire a commercially-minded Customer Service & Sales Executive to join a small team and help drive revenue growth through excellent customer care, proactive cross-selling and upselling, and building long-term customer value. This role blends

The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new customers. Customer service experience (preferred but not essential). Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote).

You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. Support commercial, sales, and marketing teams with customer insights and service delivery. Experience in a customer

Customer Service Representative Agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income. Job Title: Customer Service Representative Agent Work From Ho

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. We’ll provide all the comprehensive training you need to ensure you can confidentl

RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in Northwich. As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice

Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Take the correct actions to deliver good customer outcomes for any customer n

You’ll lead a high-performing Customer Service team that sits at the heart of our Supply Chain, ensuring accurate order processing, smooth execution and strong collaboration with our customers, sites and 3PL partners. As Customer Service Manager, you’ll play a vital role in delivering our promis

Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services. Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers. CUSTOMER SERVICE SPECIALIST –

The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

If you want to know about the requirements for this role, read on for all the relevant information.St Ives, Cambridgeshire (office-based, 5 days a week).Join our fast-paced Contact Centre as a hands-on Team Leader.You'll lead, coach and inspire a team of advisors, driving performance while creating

A fantastic product coaching programme in sales and customer service. Building strong connections with customers, boost brand awareness and deliver memorable experiences that leave a lasting impression. No Experience required , however experience in Sales, Marketing, Retail, Hospitality, Warehouse o

If youre a strong, xrnqpay commercially minded Customer Service leader who knows how to balance empathy with accountability this is one.

Customer Engagement, Customer Experience Management, Customer Management, Customer Queries, Customer Satisfaction, Customer Service, Customer Service Management, Customer Support, Data Entry, Order Processing. Are you passionate about delivering exceptional customer service, adept at building strong

Oversee regional customer service operations, including order management, customer inquiries, issue resolution, and service performance. Lead and execute the OUS customer service strategy, aligning service delivery with business. Lead, develop, and inspire regional customer service leaders and teams

Entry Level Sales Assistant - Central Bournemouth - Full-time Immediate Starts Available! (No Experience Required)Are you eager to embark on an exciting new venture and propel your career forwardAre you ready to make a meani

JOB DESCRIPTIONCustomer Service: Product Specialist (German or French Speaking)Were looking for new Product Specialists with a track record of delivering high-quality Customer Service, ideally online via a digital ticketing system, and comfortable in a fast-paced environment.

Customer Service OperativeField-based across all our sites in Devon, Somerset and into DorsetAbout UsWith a rich history dating back to 1923, Cavanna Homes is the South Wests largest independent house builder. We are now looking for a Custom

About UsVinarchy.Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine.Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers acro

The role is at the heart of the local community, supporting a wide range of customers, in a welcoming environment, where every day is different.

Key Responsibilities* * Respond to restaurant inquiries via phone, WeChat, email, and support chat * Assist restaurants with online ordering issues, order status, payment/payout questions, menu updates, printer/OM usage, and basic troubleshooting * Make outbound confirmation or follow-up calls whe

Key Responsibilities* * Respond to restaurant inquiries via phone, WeChat, email, and support chat * Assist restaurants with online ordering issues, order status, payment/payout questions, menu updates, printer/OM usage, and basic troubleshooting * Make outbound confirmation or follow-up calls whe