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As a Leasehold and Managing Agent Officer at Eastend Homes, you will play a vital role in delivering a high-quality, customer-focused service to our leaseholders, shared owners, and freeholders. Support statutory consultation under Section 20 of the Landlord and Tenant Act, ensuring leaseholders are

At Millstream, we are looking for a Service Delivery Executive to support the Head of Service Delivery with all aspects of technical and administrative duties to help ensure that the services provided by all of Millstream’s TPAs meet the required levels, are proactively developed to enhance the customer experience and relevant processes protect the underwriting performance of Millstream schemes. Assist with building the most effective relationships at all levels with customers and suppliers. Responsibilities: • Respond to agent and client enquiries via telephone and in writing to agreed service standards., • Handle queries from sales support, claims handlers, medical screeners and emergency assistance providers., • Liaise with the Underwriters to ensure that non-standard and complex queries are managed and resolved to the satisfaction of our customers., • Work with the guidance of the Underwriters and Head of Service Delivery to perform analysis on MI reports to ensure they accurately reflect the current position., • Demonstrate in-depth knowledge of policy cover, recoveries, and subrogation processes, and provide guidance to internal and external stakeholders., • Maximise subrogation and cost containment wherever possible, • Assist in resolving customer disputes, preparing papers and liaising with relevant parties including the Financial Ombudsman Service., • Prepare and interpret performance analysis reports., • Conduct audits of Third-Party Administrators (TPAs)., • Support the delivery and analysis of customer satisfaction surveys., • Support the implementation and monitoring of Consumer Duty outcomes, ensuring fair value and good customer outcomes across all products and services., • Provide specialist support for funeral-related insurance products, ensuring sensitivity, compliance, and customer care are prioritised. Knowledge and Experience: • Strong working knowledge of travel, personal accident, loss of licence and funeral insurance products., • Experience working within a regulated environment, with a clear understanding of first line compliance responsibilities., • Familiarity with FCA Consumer Duty principles and their practical application in service delivery., • Highly articulate and confident when dealing with people at all levels – clients, brokers, customers, and regulators., • Empathetic, flexible, and assertive customer management skills, especially in sensitive areas such as funeral services., • Strong organisational skills with the ability to prioritise workload to tight deadlines while maintaining attention to detail., • Strong numeric, IT, and analytical skills., • Self-motivated and able to work effectively both independently and as part of a team., • Proficient in Microsoft Office applications and comfortable with web-based technologies. By submitting your CV you confirm that you are agreeing to the ___ of Nexus Underwriting and consenting to Nexus Underwriting processing and holding your personal details.

Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included. As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, by answering incoming support inquiries and managing escalations, phone calls, and emails in an effective, efficient, and friendly manner within defined service level agreements. Our methodology is first class support. We’ve been recognized for it as an industry leader and we’re dedicated to continuing this standard. In this role, you will work with our technical account managers to personalize our customer’s experience. You will learn your client’s business objectives in and out within their technical environment and focus on mitigating risks and resolving any technical issues in their networks. You’re close to the deployment of cybersecurity solutions – and we need you to recognize risks before they arise. You get a thrill from seeking out complex issues and finding their resolutions – and you don’t wait for those issues to escalate from our clients. Instead, you find them. You’ll be working hand in hand with our developers to reproduce the issues you find and develop permanent solutions to prevent them in the future. Your Impact • Respond to user-reported issues in adherence to established Service Level Agreements, • Triage customer reported issues and respond to them via ticketing system, phone, or remote sessions, • Perform advanced troubleshooting at the application level and OS level, using your knowledge and relevant expertise, • Identify the area of fault (code, environment, or configuration) and work with the appropriate team(s) implementing the fix, • Provide timely feedback into the development process on customer-reported product problems, • Document actions to effectively communicate information internally and to customers, • Facilitate root cause investigations and manage the implementation of corrective and preventative measures Qualifications • Previous experience with Endpoint Security software is required, • SIEM experience, including -, • Deep understanding of how SIEMs works, • Experience in creating custom collections and data parsing, • Experience in creating complex correlation rules, reports and dashboard, • Experience in integration and implementation of SIEMs, • Experience working with EDR tools, • Experience with strong communication and customer service skills, • Required basic networking knowledge - Ability to independently debug broad, complex, and unique environments with mixed applications and protocols, • Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging), • 4+ years of experience as a Support Engineer, • Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction., • Excellent written and verbal communication skills, • Strong customer advocacy skills and experience, ability to work in difficult customer situations, • Knowledge of Cloud infrastructure a plus, • Experience in incident response a plus, • Experience with scripting a plus The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. Our dedication to our customers doesn’t stop once they sign – it evolves. As threats and technology change, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new ones, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus on providing the best customer support in the industry. Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $xxx/yr - $xxx/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found ___. Our Commitment We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at . Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines.

Principal Product Designer – hotels.com The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our customer-first mindset focuses on developing products that encourage loyalty and repeat business from our travelers and partners. We partner closely with teams across Expedia Group to achieve growth and results for our customers and company. Are you a multi-disciplinary designer who thrives at the intersection of strategy, craft, and technology? Do you want to shape end-to-end experiences that help millions of people explore and enjoy the world? Are you passionate about solving complex problems, prototyping bold ideas, and bringing elegant, scalable solutions to life? At Expedia Group, our mission is to power global travel for everyone, everywhere. Within Expedia Group, the Experience Design (XD) organization is a global, cross-disciplinary team uniting user experience design, content design, and research to create innovative, relevant, and cohesive experiences for travellers, partners, and agents. We’re looking for a Principal Product Designer who can flex across visual, strategic, and interaction design, and who thrives in owning end-to-end experiences. You’ll be part of a world-class team working across brands, platforms, and devices in a collaborative, fast-paced environment. Team Description: As a Principal Product Designer at Hotels.com, you’ll play a pivotal role in shaping world-class user experiences for one of our flagship brands. Embedded within our product and technology organization, you’ll lead collaboration with cross-functional teams - including brand, marketing, and design systems - to evolve and elevate the Hotels.com product experience. You will set the bar for exemplary visual, strategic, and interaction design—while mentoring and inspiring others to elevate their craft and storytelling capabilities. We’re looking for a unique, full-stack designer—someone who can seamlessly move from strategic problem framing to polished visual execution, and who thrives in systems thinking, prototyping, and cross-functional collaboration. You’ll bring broad range of skills to the table: from strategic thinking and systems design to high-fidelity visual design and prototyping. With a strong emphasis on design craft and a sharp eye for detail, you’ll help elevate the brand across the entire user journey. By championing simplicity, innovation, and consistency, you’ll shape how the brand comes to life across digital touchpoints - making it easier, more intuitive, and more enjoyable for users to book their next trip. We’re exploring how AI can enhance design workflows, personalization, and experimentation. Designers with experience or interest in AI-driven tools and methods will thrive here. Expedia Group is undergoing a design renaissance—reimagining how travellers discover and book stays. Join us as we elevate the brand through thoughtful, innovative design. In this role, you will: Problem Definition and Product Strategy • You will develop, drive and teach best practice for problem framing work and synthesis of customer and business insights., • Lead the definition of customer experience vision and strategy across complex problem spaces., • Use a range of methods to gather and synthesize insights, driving clarity in ambiguous contexts., • Translate business goals and user needs into actionable design strategies. Design Craft and Execution • You will define, drive and teach exemplary visual, strategic and interaction design practice., • Own end-to-end experiences, from discovery and ideation to delivery and iteration., • Champion elegant, scalable design solutions with a high-quality bar for execution., • Create and iterate on prototypes to explore ideas, validate concepts, and communicate intent. Systems Thinking: • Collaborate across disciplines to align goals and drive organizational efficiency., • You will contribute to major evolutions of design system and capabilities at platform level focusing on flexibility, reusability, and brand consistency., • Apply advanced concepts in modularity, progressive enhancement, and conditional logic. Communication and Collaboration: • Develop persuasive storytelling and communication materials to build trust and alignment, connecting vision, strategy and goals at an organizational level., • Model effective feedback practices and mentor others in clear, concise communication., • Partner with product, engineering, and research to co-create solutions. Customer Centricity: • Apply and adapt design and research processes to large, complex problem areas., • Use qualitative and quantitative insights to inform and validate design decisions., • Consistently advocate for user needs and deliver solutions that solve real problems. Minimum Qualifications: • Bachelor’s degree in UX Design, Graphic Design, Visual Design or equivalent experience., • 10+ years of experience in UX or product design, ideally in a product-driven environment., • Strong portfolio demonstrating a wide range of design skills - from strategy and systems thinking to visual design polish and advanced prototyping., • Proficient in tools like Figma & Adobe Creative Suite., • Strong prototyping skills using tools like Figma or code-based approaches., • Experienced in responsive web and mobile app design., • Comfortable working with and contributing to design systems., • Familiar with user research methodologies and usability testing., • Excellent communication and collaboration skills., • Experience in travel or e-commerce is a plus. Preferred Qualifications: • Knowledge of accessibility standards and inclusive design practices., • Familiarity with front-end development technologies (HTML, CSS, JavaScript)., • Experience with data-driven design and A/B testing., • Experience using AI to optimize workflow and process. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. ___.

ServiceNow Developer - Financial Services - London - 6 months contract - Hybrid - PAYE We are seeking an experienced and highly motivated ServiceNow Developer with expertise across the ServiceNow platform and ITSM modules to join our client, a multinational general insurance and reinsurance company, in London on an initial 6 months contract. As a ServiceNow Developer you will be responsible for designing, configuring, developing, and implementing ServiceNow solutions, while ensuring alignment with business objectives and IT best practices. Key Responsibilities: • Deliver solutions across key ServiceNow modules including:, • ITSM (Incident, Problem, Request, Change), • HRSD (Human Resources Service Delivery), • Security Incident Response (SIR) and Vulnerability Management, • Service Portal and Virtual Agent configuration, • Workflows and Item Designer, • Transform Maps, Data Loads, and MID Servers, • Integration points (SOAP/REST APIs), • Service Portal and user interface, • Perform Scripting using JavaScript, HTML, CSS, XML, SQL, • Flowcharts, layouts, diagrams, charts, • Code comments and clear code for solution clarity and maintainability, • Participate in full Software Development Life Cycle (SDLC) and Agile methodologies, • Troubleshoot and resolve issues in a timely manner in accordance with SLAs, • Conduct impact analysis, determine test coverage, and implement change effectively, • Work closely with stakeholders to gather requirements, provide support, and ensure successful solution delivery Proven experience with: • ServiceNow development, configuration, and architecture, • ServiceNow CMDB, • Data loads, Transform Maps, • Relational databases and SQL, • Agile methodology, • Software development life cycle (SDLC), • Experience working with the Washington release (preferred), • Must be a Certified ServiceNow Administrator, • Knowledge or experience with ITOM (IT Operations Management) is a plus, • Integrations and MID Server setup, • Strong analytical and problem-solving skills, • Effective communicator and collaborator with both technical and non-technical stakeholders, • Proactive and self-motivated with a continuous improvement mindset, • Ability to assess and mitigate customer impacts in solution design and delivery We are committed to creating an inclusive recruitment experience.If you have a disability or long-term health condition and require adjustments to the recruitment process, our Adjustment Concierge Service is here to support you. Please reach out to us at (see below) to discuss further. This position is being recruited on behalf of our client through our Outsourcing service line. Resource Solutions Limited, trading as Robert Walters, acts as an employment business and agency, partnering with top organizations to help them find the best talent. We welcome applications from all candidates and are committed to providing equal opportunities.

Sales Manager (Residential Estate Agency) - Battersea Basic Salary: +/- £40,000 D.O.E On Target Earnings: ~£100,000 (uncapped) Are you an experienced and dynamic Assistant Manager or Manager? If so, we have an exciting opportunity with a leading independent estate agent & want to hear from you! Our client, a leading independent estate agent, is seeking a highly motivated and experienced operator to lead their residential sales business. This is a fantastic opportunity to advance your career in the property industry with a company that values excellence and professional growth. Key Responsibilities: Manage the residential sales department, driving high performance and continuous development. Develop and implement effective sales strategies to achieve targets and grow the residential sales business. Build and maintain strong relationships with clients, providing exceptional customer service and support. Monitor local property market trends to inform business strategies and advise clients. Track and report on the departments performance, providing regular updates to senior management. Assist with complex negotiations, ensuring the best possible outcomes for clients. Ensure all sales activities comply with relevant legislation and industry standards. Identify opportunities for business growth and work towards achieving sales targets and key performance indicators (KPIs). The Ideal Candidate: Proven experience in a sales negotiator or valuer role within the residential property industry. Excellent negotiation and communication skills. Exceptional customer service skills with a client-focused approach. Ability to work in a fast-paced, target-driven environment. Good organizational skills and attention to detail. Knowledge of the local residential property market is an advantage. A valid UK driving license and access to a vehicle. Job Benefits: Attractive salary package with performance-based bonuses. Excellent prospects for professional development and career progression. Join a supportive and experienced team in a reputable estate agency. Access to ongoing training and development to enhance your skills

Experience in a helpdesk, IT support, or customer service tech role. Familiarity with remote desktop tools and helpdesk software. Now we need a Technical Helpdesk Support Agent to keep our customers running at full speed.

Experience in a helpdesk, IT support, or customer service tech role. Familiarity with remote desktop tools and helpdesk software. Now we need a Technical Helpdesk Support Agent to keep our customers running at full speed.

Senior AI Agent Engineer role at Intercom. Our AI agent Fin powers AI-enhanced support and can be paired with the Intercom Customer Service Suite to handle complex or high-touch queries with human assistance when needed. We are seeking an experienced AI Agent Engineer who will assist customers with

Danish (C1+ or higher) and English (B2+). Job Opportunity: Danish-Speaking Customer Support & Content Moderation Roles Work from Home (Portugal, Greece, or Bulgaria). We are currently hiring Danish-speaking professionals for fully remote positions based in Portugal, Greece, or Bulgaria.

As a Senior Support Worker you will support young people with their daily routines; Getting them ready for school, prepping for meal times and planning activities. At Cambian Group, you’re not just working - you’re shaping futures, furthermore as a Senior Support Worker based within We

You'll work as part of a multidisciplinary team to support patients with complex and sometimes challenging behaviours. You can expect to make a big difference to the lives of the patients we care for and support, becoming part of their day-to-day lives and ensuring they are always treated with digni

We are a disability confident leader and we support reasonable adjustments throughout the recruitment process - for more information click.

As a Support Worker, you'll strive to help create a safe environment in which patients can live as independently as possible. To join us as a Support Worker, you should be naturally warm-hearted, yet resilient, and have a genuine interest in the lives of our patients. As a Support Worker at a Barche

We’re looking for Support Workers to join our dedicated team in Muswell Hill, supporting people with a range of complex needs, including:. Support Worker – Full-Time - Driver Essential (Muswell Hill). At Lifeways, we’re proud to offer a workplace where you can feel valued,

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Bank Care Assistant, you

We’re looking for Support Workers to join our dedicated team in Edgware, supporting people with a range of complex needs, including:. Support Worker – Full-Time, Part-Time & Sessional Contracts Available (Edgware). At Lifeways, we’re proud to offer a workplace where you

Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. Access to wellbeing and support tools. As a Care Assistant at a Barchester care home, you'll help residents enjoy eac

Supply Cleaner - Schools, Offices and Partnership Centres.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethn

As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care

These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Targeted intervention plans and resources have allowed the school to employ, a Nurture Teacher and a number of additional Pupil Support Workers. We are seeking an enthusiast

Access to wellbeing and support tools. You'll also need to have that little extra something a real interest in the people we support.

As the UK’s largest supported living healthcare provider, we’ve proudly supported communities since 1995. We’re currently recruiting Support Workers in Twickenham to join our dedicated team, providing 24/7 care to adults with learning disabilities and behaviours that chall

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. As a Care Assistant, you could be d

Supply Catering Assistant, Various Housing with Care Locations.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority

This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. Access to wellbeing and support tools.

We are seeking an enthusiastic individual to join the support team in the school. These changes include giving you the support and environment that you need to get on with your job and develop your abilities. Targeted intervention plans and resources have allowed the school to employ, a Nurture Teac

You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn. Our client is the supported employment service partner on a number of supported internships for young people with learning disabilitie

Cleaner, Various Locations, Permanent.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or fr

Working under the instruction and guidance of senior staff to provide general administrative and financial support to the school, you will either have experience in an administrative role or looking to take your first step in an administrative support role within an educational environment. Providin

Cleaner, Various Locations, Permanent.We are keen to employ a diverse workforce that reflects the people of Scotland.We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or fr

Undertake assessments and casework with clients seeking support or resettlement, ensuring an integrated approach to the support provision. Experience of care and support systems for homeless people, including key working, care planning and joint working. You’ll discover a passionate, supportive en

Candidates need to have good customer service and administration skills, and ideally previous school experience. Customer service, answering the school switchboard, connecting calls.

Salary: Ark Support Payscale Grade 4, Point 3-7 (£28,143 - £29,843). To provide a welcoming and professional first impression of the school, ensuring efficient and effective reception services and supporting administrative functions. Access to Employee Assistance Programme – providing free, conf

Do you hold a BSL Level 2 or above (or working towards it) and a passion for supporting deaf children with their learning and communication needs? We are looking for a dedicated BSL Specialist Teaching Assistant to join a welcoming mainstream primary school in Brent with a specialist provision for p

You can expect to be a part of a fantastic team of dedicated teachers and support staff as well as an attentive, supportive work culture. Demonstrable customer service experience. Commitment to delivering excellent level of professional customer service.

ILA also has vacancies supporting Disabled people in their workplace by filing, scanning documents, taking notes, etc.

Staff benefit from being part of an innovative and supportive team where collaboration, wellbeing, and professional growth are prioritised. Are you a compassionate, proactive professional with a passion for supporting young people to thrive both in and beyond the classroom?. As a Pastoral Support Wo

Support less experienced staff and contribute to their induction and professional development. Experience supporting young people aged 12–17 with emotional or behavioural difficulties. Residential Support Worker – Children’s Residential Home.

The Senior Family Support Worker/ Family Support Worker will work as part of an integrated team to improve outcomes for children and families, focusing on safeguarding, wellbeing, and early help. Job Title: Family Support Worker/ Senior Family Support Worker. To provide practical and emotional suppo

Your role will focus on supporting care home developments throughout London and the South East. Supporting and appraising of potential development sites for planning and development viability. Supporting preapps and planning applications through the development process, overseeing external planning

Residential Support Worker – Children’s Residential Home (EBD). Ilford, supporting young people with emotional and behavioural difficulties (EBD). Provide care, support, and guidance to children and young people with EBD.

Care Support Workers and Family Support Workers are welcome to apply to join our organisation. We are looking for people with a genuine passion for making a positive impact, who can build meaningful connections, understand individual needs, and support each person to achieve their fullest potential.

In addition to providing on-site services, the clinic also offers virtual and remote services to support patients worldwide. We are looking for someone with strong customer service skills in sales, marketing and delivery with strong accounts and administration ability. Producing clinical letters/adm

Your role will focus on supporting care home developments throughout London and the South East. Supporting and appraising of potential development sites for planning and development viability. Supporting preapps and planning applications through the development process, overseeing external planning

Compassionate, patient, and resilient in supporting young people through challenges. This is a fantastic chance to join a supportive home environment where every day brings the opportunity to make a positive difference in a young person’s future. Apply today to find out more about becoming a Resid

Because we match you with local customers, youll also spend less time travelling. If you ever need help, our super-responsive support team is here for you 7 days a week. Get paid on-time, every time - straight into your bank account Our support team will go above and beyond to help you Are you on

Free DBS check Ongoing training and support Induction and relevant care training (including The Care Certificate) Regular clinical supervision and review meetings Support from the Team Leader, our Case Manager and HR team Safeguarding We are committed to safeguarding and promoting the welfare of our