Digital Operations Manager. This is an opportunity to shape the operational delivery of Video channel to support and accelerate the transformation journey, helping deliver key services to customers w
Customer Operations Manager - Telecoms. A new and exciting opportunity has arisen to join this growing Telecoms Business within the North West. This role carries primary responsibility for leading cu
Sales Manager - Home Based. Do you have sales/account management experience within the hire/construction or services background? Do you want a home-based role to create a better work/life balance? HS
Subsidence Engineer. Market leading subsidence management firm seeks to employ an experienced and qualified senior subsidence engineer, to join a fantastic team of engineers and technical claims hand
Key Account Manager. Who we are: VMS (Fleet Management) Ltd is a forward-thinking fleet management and contract hire company with facilities throughout the UK. VMS provides a range of services to bot
Resource Planning Analyst remote working. The successful candidate will be accountable for resource optimisation withing Operations through effective Forecasting, Planning, Scheduling and Utilisation
Subsidence Contracts Manager. Industry leading subsidence management firm seeks to employ an experienced contracts manager with excellent technical knowledge within the construction (mainly residenti
Member Loyalty Manager. Member Loyalty Manager - North West - Loyalty - Up to 45,000 This well-known digital brand has built its whole business around attracting customers to offer them great, unbeat
Business Development Manager - North. Our client is one of the world's leading manufacturers of sophisticated software-controlled car park management systems. They have a global presence and their in
This component is an essential part of businesses-no matter how big or small. It ensures consumers’ happiness, engagement and builds consumer loyalty. Also, it’s a great marketing channel as customers can provide feedback directly to the company about product and service quality.
Whilst customer service is an umbrella term that covers all customer interactions to improve relationships, customer support is just one method utilised to achieve . For instance, when you go to a restaurant, you’ll be received and shown to your table by a waiter. You’ll order food, you’ll eat it and have your bill processed. Each of these touchpoints comes under customer service. To obtain a customer support job, having your GCSEs’ completed will work in your favour. The ideal candidate will have great communication and interpersonal skills, patience and the ability to multi-task and manage stress. The average salary for a customer support agent is £11.20/hour.
Here are some popular roles under customer support: