Customer Sales Assistant - Part time or Full time
hace 12 días
£1500–£2000 mensual
Jornada parcial
London
The main duties of the role are to ensure the branch operates efficiently to the highest standards, supporting the office team delivering excellent service. You will have good knowledge of office systems and practices, carrying out your duties in a timely manner to ensure all tasks are completed in line with our clients expectation, below is a snapshot of expectations for this role. Pricing and processing of orders
Dealing with internal and external enquiries
Customer support
Printing labels and scheduling deliveries
Ability to use company and client systems to ensure live updates
General office admin activities
Invoicing
Office 365 and SAP experience
Preparation/calculations of estimates for supply only trade customers
Production of sales invoices in line with client requirements
Liaising with suppliers to reduce costs where necessary
Liaising with customers to follow up on quotations and reporting feedback
Good inwards for bought in materials and assigned delivery notes
Purchase orders / raising and following through to delivery
Liaising with operatives in factory for cut sized glass
Liaising with glazing operatives with paperwork
Assisting Branch Manager with month end reports
Dealing with cash sales customers / handling cash and card payments and raising invoices
Answering incoming telephone call
Skills and qualifications: Industry knowledge advantageous
Knowledge of SAP (Sales and Service Management element)
Data Entry Skills
Organisation and time management
Verbal Communication
Reporting Skills
Managing Processes
Customer Focus
Number literate
The successful candidate will be reliable, flexible, personable, and able to work using own initiative and time management. Full time working hours are Monday to Friday, 8am to 5pm
