Diagnostic technician jobs in United Kingdom

Diagnostic Technician: Specializes in identifying and troubleshooting mechanical and electrical issues in vehicles using diagnostic tools and equipment. Maintenance Technician: Performs routine maintenance tasks such as oil changes, filter replacements, tire rotations, and fluid checks to keep vehicles running smoothly. Repair Technician: Repairs and replaces faulty parts, such as brakes, engines, transmissions, and exhaust systems, using hand tools, power tools, and specialized equipment. Customer Service Advisor: Interacts with customers, assesses their vehicle issues, provides cost estimates, and communicates repair options and timelines. Shop Manager: Oversees the operation of the repair shop, including scheduling, ordering parts, managing inventory, and ensuring quality workmanship and customer satisfaction. Quality Control Inspector: Inspects completed repairs to ensure they meet safety standards and quality requirements before returning vehicles to customers.

Responsibilities: · Assist customers with inquiries related to computers, peripheral devices, and software products. · Provide guidance on product selection based on customer needs and preferences. · Troubleshoot and resolve customer issues regarding hardware and software functionalities. · Install, configure, and update software applications on customer devices. · Perform hardware installations, upgrades, and repairs as necessary. · Conduct diagnostics to identify and resolve technical problems efficiently. · Ensure the proper functioning of in-store systems, including point-of-sale terminals and display units. · Perform routine maintenance tasks such as software updates, antivirus scans, and system optimizations. · Monitor system performance and address any issues to minimize downtime. · Maintain accurate records of inventory levels for computers, peripherals, and software products. · Coordinate with vendors for product procurement and replenishment. · Conduct periodic audits to reconcile physical inventory with database records. · Document troubleshooting procedures, solutions, and best practices for future reference. · Create user manuals and instructional guides for customers on product usage and maintenance. · Provide training sessions to retail staff on new products, features, and troubleshooting techniques. · Educate customers on the use and care of their purchased devices and software. · Ensure compliance with data protection regulations and security protocols. · Implement security measures to safeguard customer data and sensitive information. · Stay updated on industry trends, technological advancements, and security threats. ** Requirements & Skills:** · High school diploma or equivalent bachelor’s degree in information technology, Computer Science, or related field preferred. · Proven experience in technical support, preferably in a retail environment. · Proficiency in troubleshooting hardware and software issues. · Must have good knowledge of GDPR. · Strong communication and interpersonal skills. · Ability to multitask and work efficiently in a fast-paced environment. · Knowledge of computer systems, networking, and software applications. Familiarity with inventory management systems and retail operations.

We are longing for a qualified vehicle technician, with diagnostic experience to join our team experienced team. We have been in business for over 90 years and are in Bishops Stortford. Our team work 5 days a week Monday to Friday, giving them the weekends off.

About Us: SharpEagle Technology is a leading Industrial Safety products supplier and installation company with focus on Forklifts and Cranes. Our focus is to install safety devices on material handling equipments. Our commitment to excellence extends beyond automotive services, as we also specialize in security solutions such as CCTV installations. We are currently seeking a skilled Electrical Technician with expertise in automotive electrical systems as well as CCTV installation and maintenance. Role Overview: As an Electrical Technician with CCTV expertise, you will be responsible for diagnosing, repairing, and maintaining electrical components and systems in vehicles, as well as installing and servicing CCTV systems for our clients. This role requires a strong understanding of automotive electrical systems and the ability to apply that knowledge to CCTV installations and repairs. Key Responsibilities: - Diagnose and repair electrical problems in vehicles, including wiring issues, faulty components, and electrical system malfunctions. - Perform routine maintenance on automotive electrical systems, including inspections and testing. - Install, configure, and maintain CCTV systems at customer locations, ensuring proper functionality and security. - Troubleshoot CCTV system issues and provide timely solutions to minimize downtime. - Collaborate with other technicians and team members to complete projects efficiently and effectively. - Keep accurate records of work performed, parts used, and customer interactions. - Provide technical support and assistance to customers regarding automotive electrical systems and CCTV systems. - Stay updated on new technologies and advancements in automotive and CCTV industries. Requirements: - Proven experience as an Electrical Technician in the automotive industry. - Strong knowledge of automotive electrical systems, including wiring diagrams, schematics, and troubleshooting techniques. - Experience in CCTV installation, configuration, and maintenance. - Proficiency in using diagnostic tools and equipment for automotive electrical work. - Ability to work independently and as part of a team in a fast-paced environment. - Excellent problem-solving skills and attention to detail. - Certification or degree in Automotive Technology or related field preferred. - Familiarity with CCTV system components and configurations. - Valid driver's license and clean driving record. Benefits: - Competitive salary and benefits package - Opportunities for career growth and advancement - Training and development programs - Supportive work environment - Employee discounts on automotive services and products We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted. Our company is committed to diversity and inclusion in the workplace. We encourage applications from individuals of all backgrounds and experiences.