Client Delivery Associate
hace 1 día
City of London
Junior Associate – Client Delivery Location: London Division: Client Relations – Harmony Fire Group Since 2017, Harmony Fire has become the 72nd fastest-growing company in Europe, but we’re aiming even higher. It is our mission to continue that growth with the knowledge that the more we grow the greater the impact we can have — reaching more people, increasing our social impact and creating more progression opportunities for our team. We are passionate about making a difference and obsessed with quality. Our goal is to build a world where every resident can sleep safely at night, knowing their home is 100% compliant. By delivering the highest-quality service, championing our values and going above and beyond to succeed, we can achieve our growth mission and make the UK safer, one home at a time. We do this through our unique methodology: • Think – Creating smarter solutions for a safer, more risk-averse future, • Protect – Applying knowledge to build safer environments, • Sustain – Building long-term partnerships based on trust and value We’re now hiring a Junior Associate to support the day-to-day operations of our client relations team. This is a detail-driven, commercially aware role supporting the production of client proposals, reviewing sub-consultant inputs, and maintaining delivery excellence across multiple live projects. You’ll be the operational backbone for our client-facing teams — ideal for someone early in their consultancy career who’s ready to take ownership of quality and coordination. Key aspects of the role • Support the creation of client proposals, fee submissions and delivery schedules, • Review and validate proposals and documentation from sub-consultants and partners, • Conduct due diligence on third-party costs, scopes, and deliverables, • Quality-check sub-consultant outputs before they reach the client, • Own and maintain internal trackers, templates, and project documentation, • Coordinate internal reviews and sign-off processes for outgoing proposals, • Liaise with the wider project team to ensure consistent messaging and outputs, • Assist in the preparation of reports, packs and delivery materials for key accounts, • Identify and escalate risks, gaps or inconsistencies across project workstreams Key requirements • 1–3 years' experience in a consultancy, delivery or client services environment, • Excellent attention to detail and a passion for doing things the right way, • Strong commercial awareness – you understand cost, scope and risk, • Confident working with sub-consultant documents, fee proposals and outputs, • Process-minded and highly organised, • Strong written and verbal communication skills, • Familiarity with project documentation and delivery admin, • Experience in a design-led or construction-related setting is a plus What we look for in our people Firstly, we embrace the value of Athletes Grit. This means having an unwavering determination and never giving up, even in the face of challenges. We encourage our team members to go the extra mile, constantly pushing themselves beyond their limits to achieve success. Next, we believe in the value of Captains Duty. Acting like a leader and taking responsibility is crucial to our company culture. We expect all team members to demonstrate a sense of duty, keeping their promises and fulfilling their commitments. Lastly, we foster a Fun Loving Heart. We aim to create a positive and enjoyable work environment by encouraging genuine care and good company among our employees. This translates to spreading positive energy, supporting one another, and finding joy in the work we do. By understanding and embodying these values, you will not only contribute to our company's success but also thrive personally and professionally. Why work for Harmony Fire • A collaborative and supportive environment in which you can grow, • A Personal Development Plan tailored to your career, • Mentoring, training and knowledge-sharing across the team, • Spacious modern workspaces with great facilities Benefits • Performance bonus (up to 50% of annual salary), • Unlimited holiday, • Enhanced maternity and paternity policies, • Lunch, snacks, fresh fruit & Takeaway Fridays, • Private Medical, • Cycle to work scheme, • Reward and Recognition trips (including European city breaks), • Team social budget and two major company events each year, • Auto-enrolment pension scheme Harmony Fire is an equal opportunity employer. We value diversity and are committed to building a team that reflects a variety of backgrounds, perspectives and skills.
