Digital Learning Specialist - IT Trainer
6 days ago
Bromley
Devonshire Hayes has partnered with a fantastic organisation to help them secure a Digital Learning Specialist - (Technical Writing/Training) to join their team. You will be tasked with the following, • Write and maintain clear, plain-English documentation for our IT systems and processes., • Publish and manage knowledge articles in our Help portal (both internal and customer-facing)., • Create how-to content (guides, FAQs, videos, tips) for tools like Outlook, Word, Excel, PowerPoint, OneDrive, and Teams., • Run training sessions (in-person and online) to help colleagues build confidence with everyday tools., • Develop training materials such as slides, quick reference cards, and E-learning modules., • Experience in technical writing or IT training (ideally both)., • Strong knowledge of Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, OneDrive, SharePoint)., • Familiarity with Windows 10/11 desktops., • Familiarity with Apple iOS devices. This is a hybrid opportunity, you would be expected to work in the office 2 days per week.
