Business Support
hace 2 días
Tadcaster
We are seeking a highly motivated Business Support Team Member to join our friendly and busy team. This is a fantastic opportunity for someone who thrives in a fast-paced office environment and wants to make a real impact by supporting both colleagues and clients to achieve their best. This role requires someone who is adaptable, detail-oriented, organised, and confident using their initiative. You will be at the heart of day-to-day operations, ensuring the smooth delivery of our services and contributing to our overall business efficiency. Key Responsibilities: • Provide daily proactive administrative support to internal teams and external clients & learners, • Use Microsoft Office applications to produce documents, reports and presentations, • Maintain and update internal systems and shared resources (e.g. SharePoint, Bud, ACT!, HubSpot), • Liaise with clients and delegates via email, phone, and video platforms, • Assist in the coordination of training programmes and client events, • First point of contact for phone calls and visitors to the office, • Maintain confidentiality, professionalism and a high standard of customer care, • Support the wider team with data input, analysis, and general office tasks as needed Essential Requirements: • Proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, Office 365, Teams/Zoom, • Excellent communication skills, both written and verbal, • Strong organisational skills and attention to detail, • Ability to work under pressure and manage multiple & changing priorities, • Demonstrate initiative, reliability, and a team-first attitude, • Discretion, empathy, and the ability to manage confidential information Desirable, but not essential, Experience: • Previous experience working in an office or support role, • Familiarity with management information systems, • Understanding of Trailblazer Apprenticeships, • Experience with data entry, analysis, and reporting, • Tech-Savvy and AI knowledge What We Offer: • A supportive, inclusive, and humour-filled team environment, • Modern, self-contained countryside offices with free parking, • Located just one minute off the A64 between Leeds and York, • Opportunities for career growth and development, • Flexible and family-friendly working considered, • Commitment to equality, diversity, and inclusion About Us: At ioda Limited, we’re not your typical training and consultancy company. We’re a team of passionate, like-minded professionals based in Tadcaster, North Yorkshire, who believe in making a difference through innovative, engaging, and people-first development solutions. We specialise in Leadership & Management Development, Equality, Diversity & Inclusion, Coaching & Mentoring, Personal Effectiveness, and Trailblazer Apprenticeships. We pride ourselves on creating a positive, inclusive environment where everyone has a voice and contributes to the ongoing success and direction of our business. With career progression opportunities available, now is a great time to join our growing organisation.