Are you a business? Hire email candidates in Manchester
Are you looking to advance your career in a fast paced, fun environment? We are an outsourced sales and marketing agency operating through face-to-face campaigns. We conduct direct marketing methods to get our clients’ brands recognised, representing them with a huge level of expertise, understanding and passion. We’ve created an in house programme unlike any other business, to give people the chance to develop: - negotiation & communication skills - resilience - networking - project management - marketing, sales and customer service We’re looking for the next wave of competitive, enthusiastic and ambitious people to join our team.Want to know more about our services? We’re only on the other end of an email, drop us a message. 25K salary including uncapped commission. Travel opportunities. Networking events. Winners dinners.
Greet and welcome visitors professionally and courteously. Answer and direct phone calls promptly and professionally. Manage incoming and outgoing mail, emails, and posts. Schedule appointments and meetings, and manage calendars as needed. Assist in the preparation of documents, reports, and presentations. Handle inquiries and provide information to clients, customers, and staff. Maintain office supplies inventory and place orders when necessary. Handle sensitive and confidential information with discretion. Responsible for preparing invoices and handling client files.
MAIN DUTIES To maintain a basic caseload of around 180 Housing Disrepair Pre Lit/Litigated cases. This will include complying with the Housing Disrepair pre action protocol, assessing liability, drafting court documentation, issuing court proceedings via Part 7 CPR, complying with court directions, document and letter creating in addition to the use of the telephone/email, review of RICs report, review of medical records, collation of special damages, collage of medical evidence, submission of full details, negotiations and settlements. To comply at all time with the case management system and be responsible for the maintenance and accuracy of its information. To comply with all key dates including court directions, limitation and hearing dates. To be responsible for the pro-active maintenance of their own task pad. Identify any complications within their caseload and immediately refer to their team leader. To assess liability and make an initial assessment of special damages. Contact clients by telephone and maintain regular and pro-active telephone contact with clients as required by our SLA’s. To demonstrate an ability to work to deadlines and be self-sufficient. Be able to achieve financial and administrative targets on a monthly basis as set by their team leader. Demonstrate a flexible approach to work, including hours of working. To demonstrate a commercial awareness and a pro-active approach to all aspects of work. Demonstrate the ability to work effectively as part of a team, while maintaining responsibility for their own caseload. To comply with Lexcel and/or client service standards, client care and protocols. To demonstrate IT literacy by utilising a full range of internal and external systems inclusive of MS Outlook, MS Word and Pro Claim. To demonstrate effective planning, organisation and decision making skills and work to deadlines and time limits. To assess liability under the supervision of your Team Leader. To ensure that appropriate communication methods are utilised to ensure case progression. MAIN TASKS Comply with Pre Action Protocol for Housing Disrepair Claims Assessing Liability Reviewing RIC’s report – Valuing Damages and Repairs Drafting Court Documents Issuing Part 7 Court Proceedings in accordance with the Company guidelines Complying with Court Directions Monitoring Limitation in accordance with the Company guidelines Reviewing & Valuing Medical Reports Collating Special Damages Dealing with incoming emails and acting upon the same appropriately Working on an individual caseload using Proclaim effectively. Chasing relevant parties for required information in order to progress the claim Dealing with incoming post. This could involve indexing post, actioning it, or transferring to the team who are dealing with the claim. Working within the firms SLA’s at all times
Hey Khadija! I've got you covered. Here's a job posting for a Customer Services position at R&A Are you a people person with excellent communication skills? R&A Professional Services Limited is seeking a friendly and customer-focused individual to join our team as a Customer Services Representative. 🔍 Responsibilities: - Provide exceptional customer service via phone, email, and chat - Assist customers with inquiries, orders, and issue resolution - Maintain accurate customer records and update databases - Collaborate with internal teams to ensure customer satisfaction - Identify opportunities for process improvement ✨ Requirements: - Previous experience in customer service or a related field - Strong interpersonal and communication skills - Ability to multi-task and work in a fast-paced environment - Proficient in using customer service software and CRM systems - Positive attitude and a passion for helping others 💼 Benefits: - Competitive salary - Comprehensive training and development opportunities - Friendly and supportive work environment - Opportunities for career growth and advancement If you're a motivated individual who loves working with people, we'd love to hear from you!
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