Overview We are now looking for an eager candidate to join us as an internee for 8 weeks. You will have the opportunity to gain valuable skills, knowledge, and technical experience. Will be able to gain insight into enterprise level platforms. Main responsibilities: Some of the following tasks will be the remit for the scheme and will be assigned to the successful candidate: · Website updates · Website review and collaboration · Website ranking/advertisement · Mailbox setup · File structure creation · Understand modern work structure · Understand ITIL v4 · Understand IT Service Industry · Understand Enterprise platform in IT industry · Create ServiceNow (SN) OOB instance · Understand Now Platform · Finance for engineers/IT consultants/Tech employees · Incident management · Problem solving · Assisting in maintaining the IT knowledge base · Dealing with service requests from clients · Understand finance for engineers · Understand who is a consultant Desirable skills: · Able to effectively liaise with customers, colleagues and outside bodies in writing, by telephone and online. · Strives to produce written work of a high quality with a good attention to detail. · Able to quickly grasp the use of specialised computer packages. Personal qualities: · Able to build effective, supportive working relationships. · Demonstrates a flexible approach to work. · Contributes positively within a team environment. · Able to self-motivate and work with limited day to day supervision. Entry requirements: · IT degree in progress from a reputable UK university. · Occasional commute to London. Duration: · Starting date: 17th June · Duration: 8 weeks ** Selection process:** One stage MS Teams interview (video). IT Equipment: · Candidate to use personal equipment. · Official ID will be provided for connectivity. ** Package:** Travel and lunch will be paid when visiting to the site office.
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