Cafe Supervisor
hace 28 días
Rotherham
Hamilton Barber Recruitment is working in partnership with a purpose-driven organisation to recruit an experienced Café Supervisor to support the day-to-day running of a busy, customer-focused café operation. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced, flagship environment and is passionate about delivering high-quality service while leading and developing a team. The Opportunity As Café Supervisor, you will play a key role in ensuring the smooth and efficient operation of a high-volume café. You will support the management team in driving performance, maintaining standards, and delivering an exceptional customer experience. This role requires a proactive, organised individual who is confident managing people, performance, and compliance within a fast-paced hospitality setting. Key Responsibilities Operations & Service Delivery • Oversee the daily running of a flagship, fast-paced café, • Ensure consistently high standards of food quality and customer service, • Lead by example, remaining hands-on within service People Management • Supervise, support and motivate café staff, • Lead on rota planning and resource management, • Provide coaching and on-the-job training to team members Performance & Commercial Focus • Implement KPI setting and performance monitoring, • Drive revenue growth through effective service and upselling, • Assist in managing costs, including labour and stock Stock Control & Compliance • Oversee stock control, ordering and waste management, • Ensure all health & safety, hygiene and food safety standards are met, • Maintain full compliance with policies, procedures and audit requirements About You We are looking for a confident and capable supervisor with strong operational and people management experience. Essential: • Experience working in a fast-paced, high-volume or flagship café environment, • Previous supervisory or team leadership experience, • Experience managing rotas and staffing levels, • Strong understanding of KPIs and commercial performance, • Knowledge of health & safety, hygiene and food safety standards, • Experience in stock control and cost management, • Hands-on approach with previous cooking or food preparation experience What’s on Offer • Competitive salary, • Generous annual leave entitlement plus bank holidays, • Pension contribution and life assurance, • Enhanced pay for evenings, weekends and bank holidays, • Ongoing training and development, • Staff discounts across café and retail sites, • Supportive and collaborative working environment Apply For a confidential discussion or to apply, please submit your CV. Hamilton Barber Recruitment is committed to delivering a transparent and inclusive recruitment process, ensuring all applicants are treated fairly and with respect
