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Are you an HR professional who enjoys problem-solving and delivering great service? Join our friendly, supportive team as an HR Advisor and take your next step in a varied, client-facing role. Whether you're moving up from an HR Assistant role or looking for a fresh challenge, you’ll enjoy hybrid working, strong development support, and great benefits – including a discretionary annual bonus scheme, private medical insurance, a health cash plan, and a generous holiday allowance – all within a collaborative and people-focused environment. Benefits of joining our team: · £35,000 - £40,000 per annum (pro rata for part time work), depending on experience · 25 days’ holiday, plus Bank Holidays (pro rata for part time work) · Discretionary bonus scheme (annual) · Training & development opportunities · Health cash plan benefits · Private medical insurance · Employee assistance programme · Discount scheme · Death in service benefit · Company pension scheme · Regular company events. We are able to consider applications for full or part time work, but ideally would prefer to fix hours across the 5-day working week with a mixture of home and office working. In this fast-paced, generalist role, you’ll be the first point of contact for our clients, delivering top-notch HR advice across a range of areas by phone and email (a good working knowledge of employee relations processes is essential). You'll thrive in a supportive team environment while providing exceptional customer service. This role is perfect for you if you have experience as an HR Assistant or Administrator, providing basic HR advice in your previous role, or if you're already an HR Advisor looking for a fresh opportunity. We’re looking for someone eager to learn and ready to take the next step with our support. What you will do: · Provide first line HR advice via telephone and email to clients (issues ranging from holiday calculations, maternity queries, disciplinary and grievance processes, redundancies and more!) · Assist senior colleagues with more complex cases including disciplinary & grievance, performance & absence management, redundancies and the occasional TUPE or settlement agreement (don’t worry we will work together on these cases!) · Review employment documentation ensuring compliance with current legislation and best practice · Assisting with recruitment for our clients · Monitor all incoming queries and assign to colleagues as and when required About you: · Previous experience in an HR Advisor or HR Assistant role is required · Solid understanding and knowledge of UK employment law is essential · Previous employee relations experience would be advantageous · Proven track record in providing excellent customer service · Strong and proactive communicator with the ability to adapt styles and build rapport with clients · Ability to produce high quality correspondence and documentation with excellent attention to detail · Self-motivated with an adaptable and flexible approach and a good sense of fun · Good team player with a can-do attitude · Excellent organisational skills with attention to detail and able to meet deadlines · First rate IT skills including Microsoft Office and ability to use new systems with training NB. Due to large volume of applications we cannot always contact all applicants. If you do not hear from us within 10 days, please assume that you have been unsuccessful on this occasion.

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Why Bytes? • Over 800 staff (plans to double in size over the next 5 years), • Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin., • Winners of an array of industry awards, • Sunday Times Top 100 Best Places to Work, • Excellent training and career prospects offered, • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events, • Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: The End User Compute (EUC) Service Desk Manager reports into the Head of IT and is responsible for managing and leading the IT Service Desk team to deliver high-quality, customer-focused support services. The role oversees day-to-day Service Desk operations, Service Improvement, Identity & Access Management (IAM), Software Provisioning, and hardware provisioning/procurement for laptops, mobile devices and other such devices. This position ensures end users receive timely, effective, and secure IT support that aligns with business needs and industry best practices. You will be responsible for: • Lead and manage the IT Service Desk team to deliver high-quality end user support, ensuring incidents and requests are resolved within agreed SLAs., • Oversee Identity & Access Management (IAM), including user lifecycle processes, access controls, and compliance with security standards., • Manage the end-to-end hardware provisioning process for laptops and mobile devices, including procurement, deployment, lifecycle management, and asset tracking., • Define and enforce device standards, configurations, and security controls using tools such as MDM and endpoint management platforms., • Drive continual service improvements through automation, self-service solutions, knowledge base development, and performance reporting., • Collaborate with IT and business stakeholders, acting as the point of escalation for critical issues and ensuring excellent customer experience. KEY RESPONSIBILITIES: Service Desk Management • Lead, mentor, and develop the Service Desk team to deliver excellent customer service and technical support., • Ensure efficient handling of incidents, service requests, and escalations within defined SLAs., • Develop, monitor, and report on KPIs/metrics to track Service Desk performance and user satisfaction., • Drive continual service improvement initiatives, including automation, self-service portals, and knowledge base development., • Manage vendor relationships where third-party support services are involved. Identity & Access Management (IAM) • Oversee user lifecycle management (joiners, movers, leavers) and enforce access control policies., • Ensure compliance with security standards, governance, and audit requirements., • Implement and maintain IAM processes to support role-based access and least privilege principles., • Collaborate with Security teams to monitor access risks and remediate issues. Hardware Provisioning (Laptops & Mobile Devices) • Manage the procurement, provisioning, deployment, and lifecycle of laptops and mobile devices., • Define and enforce device standards, configurations, and security controls (e.g., MDM, encryption)., • Maintain accurate inventory and asset management records., • Ensure timely delivery of hardware to new hires and replacement devices to existing staff., • Collaborate with vendors and suppliers to manage stock, warranties, and support contracts. Leadership & Collaboration • Act as the primary point of escalation for critical end-user IT issues., • Build strong relationships with business stakeholders to understand needs and ensure effective IT service delivery., • Work closely with Infrastructure, Security, and Application teams to provide integrated support services., • Manage budgets related to EUC services, including hardware and software licensing costs. INDIVIDUAL RESPONSIBILITIES • Work with Head of IT and other stakeholders to fulfil IT strategy, • Create processes to maintain high-quality EUC Service Desk services consistently., • Manage and develop team members ensuring both organisational and personal objectives are met, • Manage staff levels to ensure that the EUC Service Desk can meet business demands, • Define, maintain and monitor documentation, delivery standards and working practices across the team, • Ensure requests are properly managed and delivered in line with SLA's QUALIFICATIONS, EXPERIENCE & SKILLS Educational Qualifications • ITIL Framework - DESIRABLE Professional Qualifications • Proven experience managing an IT Service Desk or End User Computing function - ESSENTIAL, • Strong knowledge of ITIL practices and Service Desk operations. - ESSENTIAL, • Experience with IAM processes and tool. - ESSENTIAL, • Knowledge of device management platforms. - ESSENTIAL, • Excellent leadership, people management, and stakeholder communication skills. - ESSENTIAL, • Strong problem-solving ability and a customer-first mindset. - ESSENTIAL, • Work within ITIL framework. - ESSENTIAL Years of Experience • Hold a similar role in a large team - ESSENTIAL Other Requirements • Experience with automation and self service solutions - DESIRABLE, • Knowledge of compliance frameworks (ISO 27001, GDPR, etc..) - DESIRABLE Core Competencies & Skills • Ability to review, create, develop and effectively implement business processes., • Good organisational and people management skills., • Excellent communicator (Written & Oral), • Effective problem solver and trouble-shooter with strong Commercial awareness, • Ability to work under effectively under pressure and under own initiative, • Presentable and articulate with ability to demonstrate and build confidence/credibility with staff, • Methodical and organised with attention to detail, • Ability to thrive in a fast-paced, dynamic environment.

IT Director | Innovative Platform | Events Sutton Full-time, On-site Up to £150,000 About the Company Our client is a fast-growing and innovative technology platform operating in the events space, currently expanding into new markets across the UK and internationally. Their mission is to redefine how people experience and manage events through cutting-edge digital solutions. As part of their continued growth, they’re now looking for an experienced IT Director to lead their technology function and drive the next phase of product and platform development. The Role The IT Director will take ownership of the company’s technical strategy and delivery, managing a cross-functional team that includes software engineers, QA specialists, project managers, and other technical staff. This is a senior leadership role with both strategic and hands-on elements. You’ll be responsible for evolving the company’s core platform and app, overseeing the build-out of a scalable SaaS solution, and ensuring the smooth operation of both back-office systems and customer-facing technologies. You’ll work closely with the senior leadership team to deliver strategic technology initiatives, enhance user experience, and ensure the business remains at the forefront of digital innovation in the events industry. Key Responsibilities • Lead and develop the internal technical team (engineers, QA, PMs, etc.)., • Oversee the architecture, development, and delivery of the platform and mobile app., • Drive the creation and scaling of a robust SaaS platform to support future growth., • Manage the integration and optimisation of systems such as Stripe, Yoti, and Azure., • Ensure smooth operation and security across all technology environments., • Collaborate with commercial and product teams to align technology with business goals., • Lead on major transformation and digital innovation projects., • Balance strategic planning with practical, hands-on problem-solving. Key Requirements • Proven experience in a senior IT leadership role (IT Director, Head of Technology, or CTO level)., • Strong background in developing and scaling SaaS platforms., • Must have experience working on apps, • Broad technical knowledge across both back-office infrastructure and customer-facing applications., • Hands-on experience with cloud technologies, ideally Azure., • Familiarity with Stripe (payments) and Yoti (digital identity verification)., • Excellent leadership, communication, and stakeholder management skills., • Strategic thinker with a delivery-focused mindset., • Experience managing high-performing, multidisciplinary technical teams. Package & Benefits • Salary: Up to £150,000 (depending on experience), • Bonus: Discretionary annual bonus, • Benefits: Life insurance, private healthcare, and additional perks

Events Assistant, Events Management Intern, Counsellor and care events volunteers, and working with family support workers, children’s therapists and counsellors to deliver an incredible programme of creative and inclusive experiences. Our Care Events Team provide an extensive programme of groups

Founded in 1983, Orchard Hill College (OHC) is an Outstanding post-16 specialist college operating across nine centres in London, supporting over 460 students with a wide range of learning needs. In 2013, OHC established Orchard Hill College Academy Trust (OHCAT) to extend its expertise to specialist schools. Today, OHCAT comprises 13 special schools across London, Surrey, Sussex, and Berkshire. Together, OHC and OHCAT form Orchard Hill College and Academy Trust (OHC&AT) – a family of specialist education providers supporting learners from nursery through to further education. Our students have diverse and complex needs, including autism, speech and language difficulties, social, emotional and mental health challenges, profound and multiple learning disabilities, and physical disabilities. Are you passionate about inclusive education and making a meaningful impact? Orchard Hill College Academy Trust (OHCAT) is seeking dedicated and skilled individuals to join our Board of Trustees. This is a unique opportunity to contribute to a dynamic organisation that transforms the lives of children and young people with special educational needs and disabilities (SEND). We welcome applications from individuals who share our commitment to inclusive education and strong governance. We are particularly keen to hear from: • Finance Professionals – a qualified finance professional with deep expertise in financial management and strategic oversight., • Education Professionals – Senior leaders with expertise in teaching and learning, curriculum development, and whole-organisation improvement. Key Responsibilities: • Help shape strategic direction and monitor performance., • Ensure accountability and regulatory compliance., • Champion the needs of children and young people with SEND., • Support continuous improvement across our College and Trust. We’re looking for individuals with significant operational and strategic experience in education or finance, as these areas are central to our strategic direction and operational oversight. Beyond qualifications, we value your time, commitment, and ability to engage meaningfully – whether preparing for meetings, reading papers, attending events, or visiting our academies and college sites. We welcome applications from individuals across all backgrounds and industries. If you’re a seasoned leader with a track record of driving impact in complex organisations, we’re particularly keen to hear from you. Your experience and insight will be invaluable in shaping governance at the highest level. Why Join Us? Governance at OHC&AT is not just a statutory responsibility – it’s a vital part of our mission to transform lives. As a Trustee, you will help ensure our organisation is well-led, well-managed, and accountable, creating safe, inclusive, and thriving environments for our pupils, students, and staff. You’ll be part of a governance team guided by four key principles: • Collaboration – Working together to improve., • Integrity – Doing what’s right., • Impact-Driven – Focusing on what matters., • Culture and Values – Living our values every day. Our core values – Confident, Respectful, Equitable, Advocacy, Teamworking, Enabling – are at the heart of everything we do. Discover why OHC&AT is not only a rewarding place to work, but also a truly inspiring organisation for Trustees to give their time to – visit our ‘Work for us’ page to hear from our Chief Executive Officer, John Prior, and watch uplifting messages from students and parents about the incredible impact our staff make every day. Working together to transform lives is what we do and across the whole organisation we have a range of experts and practitioners who advocate for children and young people with SEND to ensure they receive the best possible opportunities to achieve their full potential. How to Apply: To learn more or express your interest, please send your CV and a covering letter to: Caroline Davies, Director of Governance via: . We look forward to hearing from you and exploring how you can help us transform lives through outstanding governance Orchard Hill College & Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Appointments made will be subject to an Enhanced Disclosure via the Disclosure and Barring Service. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. In line with the statutory guidance in Keeping Children Safe in Education, the Trust reserves the right to request and review references prior to interview as part of our safer recruitment process. Any concerns raised will be followed up with the applicant before a recruitment decision is made.

Join Us in Shaping the Future of Health Research Be part of a team making real change happen. This role offers an exciting opportunity to support innovative health and social care research across England through the NIHR Research for Patient Benefit (RfPB) programme. If you’re passionate about research that truly impacts lives, we’d love to hear from you. Company Description The National Institute for Health and Care Research (NIHR) is the UK’s largest funder of health and social care research. We work with the NHS, universities, local government, funders, patients and the public to deliver research that improves health, wellbeing, and economic growth. Job Description As a Research Manager you will support and manage funding processes and oversee a portfolio of funded research projects. You will help ensure effective monitoring, support applicants and colleagues, and contribute to process improvements. The role also includes capturing project outputs and assessing their impact on patient benefit. Key Accountabilities • Support the full funding cycle, including theme development, applicant guidance, and reviewing applications for eligibility and scope, • Coordinate funding committee processes, attend meetings, and prepare feedback, • Undertake due diligence, assessing scientific rationale, clinical relevance, technical feasibility, and value for money, • Review IP, dissemination, adoption and commercialisation plans, • Negotiate funding agreements, set milestones and reporting requirements, • Monitor funded projects for scientific, financial and contractual progress and impact, • Liaise with stakeholders and represent the funder in meetings and external events, • Contribute to ongoing improvements in programme operations and working practices Qualifications and Experience Required Criteria • Degree in a relevant discipline (e.g., biomedical or life sciences, healthcare), • Experience managing research funding processes from application through post-award, • Ability to critically assess research proposals in healthcare or clinical fields, • Experience monitoring funded research projects, including budgets and deliverables, • Strong stakeholder engagement and meeting coordination skills, • Experience facilitating formal meetings or panels Desired Criteria • Experience in a research funding organisation or similar environment, • Knowledge of translational research, adoption, and commercialisation routes, • Experience improving research management processes, • Understanding of the UK health research landscape and patient benefit pathways Key Competencies • Excellent communication and presentation skills, • Strong organisation and ability to manage multiple priorities, • Analytical mindset with ability to assess complex scientific and clinical content, • Confident engaging with diverse stakeholders, • Proactive, collaborative, and capable of independent work, • Financial awareness and strong IT skills Compensation, Benefits & Working Arrangements: • Salary: £40,300 per year, • Location: Twickenham, London / Hybrid working model, • Contract Type: Permanent, full time, • Working Hours: 37.5 per week, • Annual Leave: 25 days + UK public holidays Employee Benefits Include: • Discretionary annual bonus, • Enhanced Contributory Pension Scheme, • Life Insurance Cover, • Benenden Healthcare Membership, • Training and Development Opportunities, • Season Ticket Loan NB: Hybrid working with a minimum of 4 days per month in our Twickenham office (typically 1 day per week). Application Please submit your CV and a Statement of Suitability outlining how you meet the Required Criteria and your motivation for joining NIHR. Deadline: 5pm, 19 November Interviews: From 26 November Inclusion and Diversity The LGC Group (NIHRCC) strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

Description Job Title: Intelligence, Response Operations Centre Analyst Job Location: Sunbury-on-Thames (Hybrid) Contract Length: 6 months initial contract with the view to go permanent (Temp-Perm) Industry: Oil and Energy Shift pattern: 4 day rotational shifts - First 3 days: 7am - 7pm on site (except weekends) 4th day: 7pm -7am WFH Role Overview: Working as part of a high-performing intelligence and operational team for a global energy company, an IROC Analyst is required to monitor and report on global and local events and play a vital role in how the company responds to an incident. You will need to look beyond major media networks to provide advance warning of threats and incidents. We will expect you to independently exploit social media and intelligence sources using tools at your disposal. An IROC analyst will assess events for potential impact to the company’s people, assets and reputation and escalate in accordance with established procedures. You will work closely with ISC global and regional teams to drive down risk for the company, supporting intelligence-led security risk management and crisis response. What you will do: An IROC analyst will support the production of thematic open-source intelligence reports to monitor current trends and issues relevant to ISC and to support security policy and business objectives. IROC analysts are responsible for the collection, analysis and effective communication of operational intelligence to support security risk management and crisis response. This information supports the intelligence-led decision-making process and incident response. You will be expected to maintain an active awareness of global events and a strong situational understanding of the potential impacts to the organisation and wider energy sector. An IROC analyst will be expected to collect, build and interpret multiple data sets and deliver analysis and commentary through report writing and visualisation. Your analysis will drive action and decision making in the organisation. This is a great opportunity for the right candidate to gain response/intelligence/analytical experience within a global organisation which operates in difficult and challenging environments. What you will have: • Previous experience in an operational / analytical or security related environment assessing threats and supporting real-time business or operational activity, • Ability to assess tactical intelligence sources for immediate impact to the organisation and escalate in accordance with established procedures, • Ability to collect, build, interpret and use data sources with a good aptitude for analysis and excellent critical thinking skills. Experience analysing and visualizing incident data sets is desired, • Broad knowledge of global geopolitical affairs and situational awareness of impacts to the energy sector, • Excellent written and analytical skills. Ability to draft detailed and accurate reports. Ability to brief effectively, • Proven ability to prioritise effectively and work well under pressure during emergency response situations with confident decision-making abilities, • Ability to work independently and embrace shift/rotation work and lone-working overnight Behavioural Skills: • A team player who works effectively with peers and stakeholders at all levels and can quickly forge productive relationships and build networks, • Cultural awareness and sensitivity and ability to work with global remote teams, • Ability to be agile and proactive and who can articulate information effectively, • Ability to demonstrate an elevated level of diligence, initiative, and accuracy with limited supervision

Your new company My client are key players in the Utilities and Infrastructure industry, helping the UK and Ireland move closer to Net Zero every day. Their multidisciplinary team of land, environmental, and geospatial experts work together to unlock consents for major infrastructure projects. With services spanning land access, agricultural liaison, planning, environmental impact assessments, and geospatial mapping, we're committed to leading the industry toward a sustainable future. Your new role As an Ecologist, you'll be involved in feasibility assessments, project planning, and coordination in line with UK environmental and planning legislation. You'll provide environmental planning advice, prepare technical reports, and support planning applications for projects with varying environmental sensitivities. You'll also coordinate smaller schemes and assist senior ecologists and sub-consultants in producing Preliminary Ecological Appraisals (PEAs) and other ecological deliverables. Your responsibilities will include: • Planning and Coordination: You'll manage ecological aspects of projects, ensuring compliance with environmental regulations and planning frameworks. This includes coordinating surveys, assessments, and reporting schedules to meet client and regulatory deadlines., • Technical Reporting: You'll prepare and deliver a variety of technical documents, such as ecological impact assessments, planning applications, and mitigation strategies for sites with varying levels of environmental sensitivity., • Fieldwork and Appraisals: You'll support the delivery of Preliminary Ecological Appraisals (PEAs), habitat surveys, and other ecological fieldwork, working alongside senior ecologists and external consultants., • Project Management: You'll take ownership of smaller schemes, managing timelines and deliverables while collaborating with internal teams and stakeholders to ensure successful outcomes., • Stakeholder Engagement: You'll liaise with clients, planning authorities, and other stakeholders to provide expert ecological advice and ensure that environmental considerations are integrated into project planning and execution., • Team Collaboration: You'll contribute to a supportive team environment, assisting with mentoring junior staff and participating in knowledge-sharing initiatives across the business. What you'll need to succeed To thrive in this role, you'll need: • A full UK driving licence and willingness to travel, • Strong communication and interpersonal skills, • The ability to work independently and manage workloads to meet deadlines, • A commitment to continuous professional development, especially if working toward qualifications like CIEEM, • A collaborative mindset to support junior staff and contribute to company initiatives, • Competetive salary: £29,000 - £36,500 DOE, • Annual bonus scheme, • 25 days annual leave plus your birthday off, • Vitality Health Membership (private healthcare, gym discounts, etc.), • Flexible working options, • Pension scheme via The Peoples Pension, • Life insurance (4x base salary), • Free on-site parking (non-city offices), • Cycle to work scheme, • Paid maternity (26 weeks) and paternity leave (2 weeks), • Discounted gift cards, • Electric Vehicle Salary Sacrifice Scheme (after 1 year), • Sabbatical policy (after 3 years), • Paid study leave and professional development support, • Military service leave (7.5 days/year), • Employee Assistance Programme and mental health support, • Two company-wide events annually plus regular office socials What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job purpose RICS Registered Valuer with 0-3 years post qualification experience to undertake Red Book valuations for various purposes including secured lending. To undertake rent reviews and lease renewals on commercial properties including offices, industrial and retail. The employee will be an important part of the Professional Team which comprises other Chartered Surveyors and Graduates with specialist knowledge in the following disciplines: Valuation, Lease Advisory, Rating and Leasehold Enfranchisement. Job Dimensions Financial data (budgets etc) Each fee earning member of staff has an annual financial target which would be set based on the employee’s experience and ability. Total number of employees for whom you have line responsibility None initially, however there are junior members of the team who learn by way of shadowing senior members. As part of the Professional team, you will play your part in mentoring the junior members of staff, helping with their preparation for the APC and assisting them as they develop into Chartered Surveyors. Other data Working as part of the Professional team and supported by the Division as a whole, the role is to undertake existing instructions, maintain existing Client relationships by keeping them informed of the progress of their reports and develop new business. The majority of work will involve property situated in South-West London. In some cases, it is necessary to travel outside this geographical area, for example as part of a portfolio valuation. Business generation and client facing business activity is a requirement and necessary for promotion opportunities. Cross-selling will also be rewarded. Opportunities arise from time to time to take on extra responsibility in certain areas ancillary to our core business e.g. APC / Graduate Counsellor, Sustainability Team, Complaints Handling, Anti Money Laundering, IT Committee etc. Key responsibilities Client Management is a key component of this role. It is imperative that both existing clients and potential clients are provided with a prompt and professional service which promotes the Department, Division and ultimately the Firm. Keeping clients abreast of inspection dates and progress of their reports are core components of this position. Responsible for Fee and Cost Management quoting for work and ensuring that all fees and other costs are monitored and processed in a timely way so that income and profit targets are met. As a fee earner, to prepare invoices and liaise with Clients and Accounts to ensure bad debts are kept to a minimum. Business Generation for the Department and firm as a whole which involves social interaction with potential clients, Bank managers, solicitors, accountants etc. The firm also holds numerous social events during the year where you are asked to invite some of you own Clients and host them on the day. Professional and Personal Development to identify and address the relevant development requirements for the job; and ensuring that the appropriate skills and technical knowledge are evident. Compliance and administration to maintain all the relevant professional and in-house procedures and standards, so ensuring good practice and consistency for the department and Company is achieved. Knowledge of changes and developments in professional and ancillary areas and to take steps to expand knowledge of the same. Communications & working relationships Internal • Line manager – for support and to monitor progress, • Departmental colleagues – to support each other and to ensure efficient service, • Other department representatives – to develop cross-servicing opportunities External • Clients – to keep advised of progress, to advise and to take instructions, • Professional bodies – to maintain and develop knowledge, • Other agents/professionals – comparables, market knowledge and negotiation Key performance indicators Financial • e.g. income, profit margins, debtor days, billing times, • Service standards – e.g. up to date knowledge of client needs, • Departmental targeted income Compliance and Administration • Evidence of following the administrative procedures that may include:, • Debtor days/billing times, • 100% reports in standard format, • 100% compliance of QA & Company standards, • Accounts submission on timely basis (timescale – to be agreed) Personal Development • Development plan in place, • Evidence of behaviours as described in Section 7, • Attendance at courses relevant for RICS CPD, • Any additional training deemed necessary, • Assist in the training of OTA / junior staff members as required Person specification Knowledge, skills and experience required Qualifications • MRICS, RICS Registered Valuer with minimum 0-3 years PQE experience is essential Knowledge • Chartered Surveyor with relevant experience of Valuation is essential., • Able to demonstrate an up to date knowledge of professional matters such as the Red Book is essential, • Previous experience of independently undertaking rent reviews and lease renewals is essential., • Able to demonstrate knowledge of potential new markets appropriate to their region / town (desirable), • Able to demonstrate knowledge of current legislation that affects the building, development, marketing and letting of commercial space(desirable), • IT literate, with an ability to use IT as tool to support work, through effective use of databases, websites, in-house templates is essential. Experience • Able to demonstrate ability to develop the skills necessary to generate new clients and jobs (desirable), • Experience of the relevant commercial markets (desirable) Skills • Ability to solve problems effectively and creatively., • Time management able to organise and manage time effectively., • Report / letter writing to produce readable grammatically correct written reports and letters which are clear, logical and persuasive. Behaviours • Influencing clients and applicants to achieve positive outcomes in relation to proposals and working relationships., • Persuasiveness to understand the needs of the client / audience and respond accordingly by modifying or changing the communication style accordingly (written or verbal), • Initiate action to recognises, creates and seizes opportunities to implement plans and ideas to achieve business objectives., • Tenacity to demonstrates perseverance over a period of time to achieve objectives, irrespective of obstacles., • Attention to detail and accuracy ensures that activities and task are handled correctly and completed on time., • Adapting to change ability to respond constructively, enthusiastically and flexibly to changes in team, market and work., • When undertaking site visits these might not be accessible via public transport and therefore access to transport will be required SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment.

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Why Bytes? • Over 800 staff (plans to double in size over the next 5 years), • Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin., • Winners of an array of industry awards, • Sunday Times Top 100 Best Places to Work, • Excellent training and career prospects offered, • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events, • Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: Utilising Bytes’ standard Project Management methodology and toolsets, provide professional project management services supporting the delivery of IT-related services. Delivery resources may be internal human resources, software applications and/or external specialist contractors. For Managed Services, focus is on-time and expedited delivery of the project through MOBILISATION and TRANSITION phases with a view to handing over to Service Delivery Leads for BAU phase delivery although for more complex projects, the Project Manager may well also deliver BAU. Ownership of project timeline, reporting and effective management of risks & issues are key. KEY RESPONSIBILITIES: • Take responsibility for the delivery of projects and customer engagements for Bytes., • Day-to-day running of multiple projects throughout their entire life cycle., • Business analysis and scoping of project engagements, including facilitation of workshops and documentation of customer requirements., • Management of project plans, scope, timescales and budgets., • Management and coordination of project resources from within Bytes, customers, delivery partners and vendors. INDIVIDUAL RESPONSIBILITIES • Scope and plan projects, including scheduling of required resources through the project office., • Manage tasks allocated to internal and external individuals involved in the project delivery., • Track and report project progress in-line with set customer expectations., • Track and report project exceptions and risks / issues in-line with customer expectations., • Ensure project stage gates are defined and met, working towards the project end goal and deliverables., • Ensure delivery of project scope within agreed timescales and budgets., • Provide sufficient input into technical aspects of engagements to ensure successful delivery of technical components by Bytes’ Solution Consultants and / or third party resources, • Provide sufficient business input to SAM licensing consultants to ensure successful delivery of licensing, procurement and compliance management aspects of SAM engagements., • Work with Bytes Account Managers and Service Delivery Managers to ensure they are kept informed of progress and any issues with project delivery., • Manage and supervise project resources, through a matrix management model, applying direct / hands-on management as necessary., • Foster effective and successful team working project environment to ensure resources are motivated and projects delivered successfully., • Ensure project documentation such as status reports, end of stage reports and customer signoffs are produced / obtained. QUALIFICATIONS, EXPERIENCE & SKILLS Essential • Experience of managing; external customer engagements, multiple projects at one time and projects using Microsoft Project. - ESSENTIAL, • Good communicator both written and oral. - ESSENTIAL, • Excellent people management and coordination skills. - ESSENTIAL, • Accreditation in, or able to demonstrate a good understanding and practical working knowledge of a recognised project management methodology such as Prince 2. - ESSENTIAL, • Excellent time management skills. - ESSENTIAL Desirable • Experience of working within IT/Software industry. - DESIRABLE, • Preferred experience or exposure to Software Asset Management. - DESIRABLE, • Preferred experience of working with software license management solutions. - DESIRABLE, • Preferred experience of working with infrastructure management technologies. - DESIRABLE Training Given • Job specific training will be given during employment both on the job and by vendors. Other Requirements • Some hours outside the normal working times may be required to complete specific projects. Core Competencies & Skills • Excellent communicator (Written & Oral)., • Presentable and articulate., • Demonstrate and build confidence/credibility with customers., • Ability to work proactively, independently and in an agile manner to achieve desired outcomes., • Methodical and organised with an attention to detail., • Can see big picture and think creatively., • Enthusiastic, team player.

Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Why Bytes? • Over 700 staff (plans to double in size over the next 5 years), • Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin., • Winners of an array of industry awards, • Sunday Times Top 100 Best Places to Work, • Excellent training and career prospects offered, • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events, • Supporters of 85+ charities with strong commitment to diversity and sustainability Bytes works with our customers to help them achieve their business outcomes through delivering a comprehensive range of technology-focussed support/professional/managed services. We actively seek to drive consumption, adoption, and customer satisfaction with the objective of tangibly contributing to customer success and growth. The Procurement Advisory Consultant will join our growing diverse team of experienced IT procurement professionals to deliver commercial and procurement advisory, renewals management and transaction services for software assets by defining and implementing a professional, structured, and repeatable process resulting in optimal commercial routes for renewals and new purchases, based on existing and planned Customer strategies. These activities will be delivered to a portfolio of mid-size UK-based business through to global enterprises through a managed service framework. The overarching function of the role is to drive savings into our customers by removing operational overhead and optimising spend. The Consultant will also provide ad-hoc support to pre-sales/sales effort as an evangelist for the potential range of Procurement related services that may address a specific customer need. KEY RESPONSIBILITIES: Proactively review renewal and new-purchase transactions for Customers with a managed service to ensure that the activity results in the optimal financial and strategic outcome for the customer; • Review existing software on the estate for functional overlaps with a view to discontinuation of one product thereby reducing volume of transactions,, • Consider alternative products, versions, editions, or suites where that would provide added value/reduced costs,, • Review software contracts for alignment with future strategy, engage with vendors and internal vendor specialists to secure competing quotations and demonstrate that the quotation offering greatest value is selected – through creation and update of tracker., • Attempt to co-term to reduce volume of transactions and secure discounts based on larger single transactions., • Analyse historic spend to identify opportunities for consolidation or shift in structured commercial agreements that would provide the customer with lowest costs and/or increased benefits., • Create Service Review contributions demonstrating volume of activity and evidence of value delivered and suggest service improvements., • Build and maintaining strong relationships with the procurement and SAM functions within the Customer business., • Ensure timely delivery of a quality service as defined in the contract between Bytes and the customer meeting and exceeding SLAs., • Provide ad-hoc procurement/commercial advise and services to individual customers., • Maintain and continually develop knowledge of software contracts and vendors., • Contribute to the delivery of related programs of change from an Asset Management perspective., • Identify opportunities for Bytes where Bytes may propose new/additional Services., • Escalate potential service issues within the business and to Bytes management. Work Experience • 4 to 7 years demonstrable experience of delivering Software Procurement/Contract Management services, specifically focussed on contract optimisation., • Detailed and comprehensive exposure to legal and commercial negotiation of software contracts., • Demonstrable experience in delivering Procurement services and delivering savings (cost avoidance and cost savings YoY against budget) within a complex organisation., • Knowledge of key vendor licensing schemes and contract offerings/structures - Must include Microsoft and at least one of the following; Oracle, IBM, SAP, Adobe, RedHat, Veritas and Symantec. CORE Competencies & SKILLS • Able to demonstrate the ability to undertake the defined Key and Individual responsibilities for the role., • Experience reviewing and negotiating software contracts, identifying, and understanding key clauses that would require negotiation on behalf of the customer., • Extensive knowledge of licensing terms and metrics and IT markets., • Experience of working with Tier 1 technology partners (Microsoft, Oracle, Citrix, Checkpoint, Adobe etc)., • Strong Stakeholder & Supplier Management., • Experience of running both standard and complex contracting and sourcing strategies., • Ability to manage RFI and RFPs and handle vendor negotiations., • Advanced level of Microsoft Excel skill to facilitate analysis and presentation of data., • Excellent written and verbal communication skills with excellent customer facing/customer service skills., • Able to work under pressure and meet deadlines Educational Qualifications: • Minimum A-Level Certified, • Batchelor’s Degree in a relevant subject Professional Qualifications • CIPS Diploma (Standard, Advanced or Professional), • ITAM/SAM Certification/Accreditation i.e., CSAM, • ILIL Foundation, • Project Management Accreditation i.e., PRINCE2

Cyber Solutions Sales Specialist - Public Sector Hybrid - Leatherhead, Reading or London About the job Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Why Bytes? • Over 800 staff (plans to double in size over the next 5 years), • Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin., • Winners of an array of industry awards, • Sunday Times Top 100 Best Places to Work, • Excellent training and career prospects offered, • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events, • Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: • Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area., • Sales Enablement: Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers., • Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance., • Sales/Financial Performance Management: Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM., • Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase overall brand., • Proposition Development. With your line manager, work collaboratively and consultatively across the vendor solutions team, Sales, customers, vendors, and solution partners, to uncover appropriate commercial solutions that enhance Bytes’ propositions and relevance to customers. This should be with emphasis on identifying and developing additional revenue streams aligned to strategic vendors. KEY RESPONSIBILITIES: • Maintain and develop knowledge in aligned proposition, acting as a subject matter expert., • Maintain a good understanding of the main proposition area and how opportunities can be uncovered for the wider team., • Build and maintain strong relationships with Bytes Account Managers to ensure the right level of messaging and knowledge is understood., • Ensure the focus on customer engagement is with net new and cross-sale opportunities. Uncovering opportunities via pro-active whitespace, sales enablement, vendor account manager engagement, and inbound requests., • Ensure relationships with key customer contacts are maintained throughout the team, to ensure excellent customer service and increase opportunity to expand the wallet share., • Working across sales, marketing, the wider vendor solutions & alliances team, and through key vendors/ partners, build a pipeline of Solutions and Services revenue, maintaining an opportunity level of 3 x target., • Joint responsibility with the Bytes account manager to ensure all opportunity data in CRM is up to date and correct., • Sole responsibility to ensure all engagement data in CRM is up to date and correct., • Build content and deliver sales enablement., • Willing to play a vital role in inbound and outbound marketing efforts., • Attend priority customer Quarterly Business Reviews., • Champion the importance and influence that Bytes values have in the development of a successful, responsible, and ethical business. INDIVIDUAL RESPONSIBILITIES: • Customer Sales: Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration., • Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and main proposition area., • Knowledge: Maintain awareness of industry trends, vendor solutions and emerging technologies to grow individual knowledge as a subject matter expert., • Enablement: Support various types of sales enablement: sales teams, new team members, existing team members, sales management., • Marketing: Provide content, articles, and presentations for use in sales events, marketing collateral, website content, or social media posts., • Financial Metrics: Meet and strive towards exceeding GP and KPI Targets. Ensure accurate forecasting data to the Practice Lead., • Personal Development: Ensure a personal development plan is in place with clear and set objectives and OKRs. Educational Qualifications: • Minimum A-Levels (A-C) English, Mathematics, and technology related subject - DESIRABLE Years of Experience Greater than two years of demonstrable sales experience within software or cyber technology industry - REQUIRED Other Requirements • Deep commercial and technology understanding across the Cyber Security & Networking market - REQUIRED, • Experience of selling into public sector customers, bonus points for experience selling into Local or Central Government or NHS, • High-level understanding of other key IT areas: Modern Workplace, Public Cloud (Azure or AWS), Hybrid Infrastructure (including data, storage, and platforms), FinOps, AI, Data Analytics, Automation, Software Asset Management, or Service Management - DESIRABLE

Cyber Solutions Sales Specialist - Corporate Hybrid - Leatherhead, Reading or London About the job Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Why Bytes? • Over 800 staff (plans to double in size over the next 5 years), • Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin., • Winners of an array of industry awards, • Sunday Times Top 100 Best Places to Work, • Excellent training and career prospects offered, • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events, • Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: • Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area., • Sales Enablement: Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers., • Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance., • Sales/Financial Performance Management: Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM., • Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase overall brand., • Proposition Development. With your line manager, work collaboratively and consultatively across the vendor solutions team, Sales, customers, vendors, and solution partners, to uncover appropriate commercial solutions that enhance Bytes’ propositions and relevance to customers. This should be with emphasis on identifying and developing additional revenue streams aligned to strategic vendors. KEY RESPONSIBILITIES: • Maintain and develop knowledge in aligned proposition, acting as a subject matter expert., • Maintain a good understanding of the main proposition area and how opportunities can be uncovered for the wider team., • Build and maintain strong relationships with Bytes Account Managers to ensure the right level of messaging and knowledge is understood., • Ensure the focus on customer engagement is with net new and cross-sale opportunities. Uncovering opportunities via pro-active whitespace, sales enablement, vendor account manager engagement, and inbound requests., • Ensure relationships with key customer contacts are maintained throughout the team, to ensure excellent customer service and increase opportunity to expand the wallet share., • Working across sales, marketing, the wider vendor solutions & alliances team, and through key vendors/ partners, build a pipeline of Solutions and Services revenue, maintaining an opportunity level of 3 x target., • Joint responsibility with the Bytes account manager to ensure all opportunity data in CRM is up to date and correct., • Sole responsibility to ensure all engagement data in CRM is up to date and correct., • Build content and deliver sales enablement., • Willing to play a vital role in inbound and outbound marketing efforts., • Attend priority customer Quarterly Business Reviews., • Champion the importance and influence that Bytes values have in the development of a successful, responsible, and ethical business. INDIVIDUAL RESPONSIBILITIES: • Customer Sales: Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration., • Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and main proposition area., • Knowledge: Maintain awareness of industry trends, vendor solutions and emerging technologies to grow individual knowledge as a subject matter expert., • Enablement: Support various types of sales enablement: sales teams, new team members, existing team members, sales management., • Marketing: Provide content, articles, and presentations for use in sales events, marketing collateral, website content, or social media posts., • Financial Metrics: Meet and strive towards exceeding GP and KPI Targets. Ensure accurate forecasting data to the Practice Lead., • Personal Development: Ensure a personal development plan is in place with clear and set objectives and OKRs. Educational Qualifications: • Minimum A-Levels (A-C) English, Mathematics, and technology related subject - DESIRABLE Years of Experience Greater than two years of demonstrable sales experience within software or cyber technology industry - REQUIRED Other Requirements • Deep commercial and technology understanding across the Cyber Security & Networking market - REQUIRED, • Experience of selling into corporate customers (2-10K users), • High-level understanding of other key IT areas: Modern Workplace, Public Cloud (Azure or AWS), Hybrid Infrastructure (including data, storage, and platforms), FinOps, AI, Data Analytics, Automation, Software Asset Management, or Service Management - DESIRABLE

Job title: Associate Director: Accounts Reporting to: Director/ Regional Head Hours: Full time Mon-Fri 9am-5.30pm (37.5 hours per week) Location: Orpington / Sidcup or Sutton office Affinia is a leading, UK Top 50 Accountancy firm. Through successful acquisitions and organic growth, the firm has seen significant development within the last 18 months. Last October we launched our new brand ‘Affinia’ (___) which saw the coming together of LB Group and six other likeminded firms across the East & South East of England to form a combined challenger accounting, tax and business advisory firm. With a combined heritage spanning over 300 years, we have more than 400 accountancy professionals based in Stratford, Colchester, Chelmsford, Ipswich, Halstead, Harlow, Leigh on Sea, Orpington, Sidcup, and Sutton. We advise businesses, government and public sector organisations and individuals in the UK and internationally across seven principal practice groups: Accountancy & Advisory, Tax and Planning, Audit Services, Corporate Finance, Digital Solutions, Payroll and Financial Planning. We have invested continuously in technology and gained in-depth knowledge across a broad range of markets, growing through acquisitions and private investment. We offer an exceptional service to our clients, with access to our sector experts to develop the strategy that will help them reach their goals. We keep a finger on the industry pulse, so our clients receive the best short to medium and long-term advice. Purpose of the role: As an Associate Director within our expanding Accounts service line you will lead a high-value client portfolio, delivering strategic, compliant, and commercially successful services. You will act as a key advisor to clients, supporting business development efforts and identifying opportunities to add value. Internally, you will oversee and mentor Managers and Senior Managers, role model the firm’s values, and contribute to service line strategy, operational projects, and change initiatives. You’ll take ownership of process improvements, risk management, and cross-location collaboration, while supporting the Director or Service Line Head in achieving team and firm-wide objectives. You will be supported in your role with line management and leadership training as well as CPD access via Tolley’s, Croner-i, Mercia and LinkedIn Learning as required. Together with your line manager you will craft a development plan that sees you succeed in your role and plan for the next step should you wish to take it. Accountabilities: Client and Portfolio Leadership • Lead service delivery for a portfolio of high-value or technically complex clients, ensuring timely, high-quality, and compliant output., • Act as a trusted advisor to clients, providing strategic, commercially sound advice and proactively identifying opportunities to add value., • Maintain strong client relationships through regular contact, effective communication, and a deep understanding of client needs. Commercial and Financial Management • Monitor WIP, billing, and recovery rates across your portfolio, taking proactive action to maximise profitability and manage overruns or scope creep., • Meet targets for billable hours, utilisation, and portfolio profitability, ensuring jobs are delivered within agreed budgets and timeframes., • Contribute to fee discussions, service scoping, and pricing strategy in collaboration with Directors and Partners. Strategic and Operational Contribution • Contribute insights to the development of service line and group strategy, particularly in any areas of specialism or market knowledge., • Support Directors and Service Line Leaders (SLLs) on strategic initiatives and internal planning projects., • Take ownership of service line projects, driving outcomes that support operational efficiency, quality, or growth., • Stay informed on market trends, competitor activity, and emerging client needs to inform service line positioning. People Leadership and Culture • Provide ongoing guidance and structured development opportunities to junior team members, particularly Managers and Senior Managers., • Act as a role model for firm values and behaviours, fostering a culture of collaboration, accountability, and continuous improvement., • Conduct or support performance appraisals, 1:1s, and feedback processes to drive individual and team growth., • Champion diversity and inclusion within the team, promoting open, honest, and two-way communication across locations. Process Improvement and Change • Identify and lead process improvements that enhance service efficiency, quality, or client experience., • Support the adoption and implementation of new technology or systems, advocating for smarter ways of working., • Embrace and help deliver change projects within the service line or wider group. Risk Management and Compliance • Ensure all services are delivered in line with firm quality standards, ethical policies, and regulatory requirements., • Manage risks associated with client engagements, including reputational, legal, and compliance risks., • Proactively identify and escalate internal risk incidents or concerns in line with firm protocols. Business Development and External Profile • Support Directors and SLLs with business development activities including proposals, pitches, and client onboarding., • Identify and act on cross-selling or upselling opportunities within your client portfolio., • Represent the firm at industry events, networking opportunities, and speaking engagements, contributing to the firm's public profile. Professional skills/qualifications: • ACA, ACCA or equivalent qualification (fully qualified with significant post-qualification experience), • Typically 10+ years in practice with demonstrable experience managing large or complex clients, • Expert technical knowledge of UK GAAP (FRS 102), Companies Act, and tax principles, • Track record in commercial portfolio management, WIP/billing oversight, and client retention, • Strong leadership and coaching skills, including mentoring Managers and future leaders, • Strategic thinker with the ability to contribute to business planning and change initiatives, • High-level communication and interpersonal skills, with credibility to represent the firm. Core Benefits: At Affinia, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Alongside a flexible and inclusive work environment, we offer the following core benefits: • 27 days holiday (FTE) plus Bank Holidays (Sept-Aug)., • Auto enrolment Pension Scheme with True Potential, • Death in Service, • Professional membership support, • Paycare – claim money back for Dental / Optical / Professional Therapies, • Agile/Hybrid Working Policy, • Dress for your Diary Policy Please note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested. Affinia is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion, or belief, gender reassignment, marriage or civil partnership, pregnancy, or maternity, or sexual orientation. We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.

The ideal candidate will enhance customer satisfaction, improve client retention, and drive revenue growth by developing and managing customer accounts more effectively, leading to an increase in repeat business. This is a part-time role (3 days/week), with 2 days in the office/week, so realistic proximity to the office is key. Responsibilities • Strategic Planning and Relationship Management, • Opportunity Management, • Drive Client Satisfaction through Tailored Solutions, • Enhance Collaboration and Communication Specific Knowledge, Experience and Technical Skills • At least 5+ years’ experience in Clinical Operations and/or Project Management in a CRO., • Strong knowledge of the clinical research industry, including market dynamics, regulatory environment, and key players., • Exceptional networking and relationship-building skills., • Excellent communication, negotiation, and presentation skills., • Proactive approach to work, demonstrating initiative and reliability., • Self-motivated, results-oriented, and able to work independently., • Very organised and structured., • Able to meet deadlines and communicate progress; be flexible to adapt if plans change., • Excellent interpersonal and rapport building skills to work with stakeholders., • Outstanding work ethic and a commitment to meeting timelines without compromising quality., • Willingness to travel as needed to meet with clients and attend industry events. Education level and Qualifications • Bachelor’s degree in Business, Life Sciences, or a related field

( Senior) Account Manager - Automotive Consumer Who we are We're Performance Communications — proudly employee-owned, one of The Sunday Times Best Places to Work and the UK’s leading specialist agency in Automotive, Technology & Sports Brand Comms. We’re 60 strong, creatively driven, and fuelled by a passion for storytelling that actually moves the needle for our clients. Whether it’s dreaming up big campaign ideas, unlocking media opportunities, building influencer buzz, or crafting stories that stand out on social — no two days here are ever the same. We’re based in Kingston upon Thames and work hybrid: three days in-office, two from home, with occasional travel across the UK and abroad possible. The role Working on pan-European and global automotive consumer accounts, we are looking for a self-starter with an interest in cars. You should be a great writer for both traditional and social channels taking dull data and painting pictures with it. You’ve excellent client relations and can translate those conversations into projects that deliver great results. Suitable for someone seeking a new challenge within the automotive sector or looking to take the next step on the career ladder, the role requires an ability to drive the day-to-day management of client activity and plans, helping to ensure KPIs are achieved with the support of the Account Director. The successful candidate should be meticulous in adhering to processes to ensure the smooth running of the accounts, while providing reliable budgets and contributing creatively across brands. As well as showing leadership qualities and an ability to effectively manage junior staff, it is important that the individual can comprehend the often-complex nature of our clients’ businesses. We are looking for an enthusiastic account lead and content producer with a keen eye for a mainstream news story who can also turn ideas into effective campaigns. The Agency has a reputation for nurturing and developing talent and prides itself on being at the forefront of modern PR and communications. The role is pivotal within the Automotive teams at Performance. Not only will the person become a key contact for an exciting group of clients, they will also help ensure that all accounts are managed in an efficient manner. Reporting line & team The S/AM role reports to the Account Director and will help manage the day-to-day smooth running of a pan-European and global automotive consumer accounts, as well as supporting the wider team on creative comms and strategic planning. Experience required • A proactive, self-starter individual who has an interest in cars and the automotive world, • Must be a competent writer who is able to create focussed copy tailored to specific audiences or platforms e.g. news releases, website copy, LinkedIn or other social channels, • Has previous experience working on pan-European or global accounts, • An ability to manage and nurture junior staff, • Experience delivering campaigns and projects, • Agency experience, • Can demonstrate an ability to translate information (words and data) into engaging copy, • Experienced at effectively working with and managing client teams and the project delivery, • Ideally has experience within the automotive industry and industry media contacts, • Time management – the ability to logically plan, develop and execute plans, using the strengths of a team to ensure optimal delivery, • Excellent media relations skills, • Understanding of key social channels (Instagram, Facebook, X, LinkedIn, YouTube etc), • Experience in technology, luxury goods and services would be useful, but the ability to identify and create compelling storytelling and content ideas that drive coverage and reach is more important, • A team player with the gravitas to deal with senior stakeholders Key accountabilities • To work within the Hub on a pan-European and global automotive consumer accounts, • Responsible for co-ordination of centrally-created assets for media and social channels – written, photography, graphic and video, • Working in the UK, but travel to Europe to attend media events, create content and meet with client teams, • Manage junior staff to ensure the maintenance of reporting and status updates for several accounts across the team; this may include status and coverage reports, digital project management tools, rolling release schedules, future features lists and deadlines, and media distribution lists, • Client management: develop excellent client relationships and be the main ‘go-to’ person for the client(s), • Dissect and understand the operations and business goals of all clients to ensure the creation of effective stories and campaigns, • While the role majors on client management, content creation and creative ideas, much of the team’s work demands a nose for media opportunities and a proactive approach to media relations, • Establish strong relationships with all client teams as well as key personnel elsewhere in the businesses. Ensuring direct access to key people who can provide data, information, opinion etc for relevant content is important, • Work with the AD and wider team to ensure quality control is adhered to where any content and written copy is concerned, • Plan, organise and prioritise workloads, including helping the AD with resource planning, and flagging any issues to senior staff members, • Research to provide market insights / gather information to support the creation of all forms of content, • Both draft and help oversee team production of copy, news releases / press kits, campaign and media materials; and drive the development of creative content or ideas, • Lead and help devise media distribution plans – a sound understanding and logical approach is key, • Will need to support the AD in thinking strategically about clients and the year ahead rather than just the day-to-day Behavioural competencies • A strong communicator who can upwards manage as well as prioritise their own work and the team supporting them, • A logical and clear thinker with a strong attention to detail and deadlines, • A self-starter who conducts themselves in a professional manner and is a good verbal communicator, • An ability to juggle conflicting priorities and work in a fluid and fast-paced environment, • Get the basics right – be passionate about good, simple and effective PR/comms with a strong eye for an editorial angle, • A desire to challenge and be challenged, • An appetite for progression and able to utilise constructive feedback from senior members of the team, • Quick learner, adaptable and pragmatic thinker, while being tenacious, results driven and resilient, • Highly motivated and committed with great attention to detail, • A team player with the gravitas to sometimes deal with senior stakeholders Why work with us As an employee owned business you become part of a bold, creative agency where your voice matters, your growth is nurtured, and your wellbeing is genuinely supported. Perks & Benefits Including... • Employee owned bonus schemes, • Private healthcare, • 28 days holiday, • Hybrid and flexible working, • £250 wellbeing allowance, • 4:30pm Friday finishes, • Personal and team social budgets, • Recognition awards, • Breakfast on office days, • Company-wide social events (legendary summer and Christmas parties), • Cycle to Work scheme, • Dog-friendly office, • Ongoing training & development

Cyber Solutions Sales Specialist - Mid Market Hybrid - Leatherhead, Reading or London About the job Established in 1982, Bytes has grown rapidly and now employs over 800+ people across 6 locations in the UK and Ireland. Our turnover in Financial Year 2024 was in excess of £2bn. We work with SME’s, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Why Bytes? • Over 800 staff (plans to double in size over the next 5 years), • Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London, Manchester, Port Solent and Dublin., • Winners of an array of industry awards, • Sunday Times Top 100 Best Places to Work, • Excellent training and career prospects offered, • Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events, • Supporters of 85+ charities with strong commitment to diversity and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This will be achieved through a collaborative, sell-through approach alongside the Bytes account management team. To be successful in the role key activities will include, but are not limited to: • Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area., • Sales Enablement: Deliver solution-based sales enablement and vendor enablement when required, to support the Bytes account managers in opening opportunities within the customers., • Relationship Management: Establish and sustain strong relationships with the sales teams of Bytes and vendors sales teams to optimise sales execution and performance., • Sales/Financial Performance Management: Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM., • Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase overall brand., • Proposition Development. With your line manager, work collaboratively and consultatively across the vendor solutions team, Sales, customers, vendors, and solution partners, to uncover appropriate commercial solutions that enhance Bytes’ propositions and relevance to customers. This should be with emphasis on identifying and developing additional revenue streams aligned to strategic vendors. KEY RESPONSIBILITIES: • Maintain and develop knowledge in aligned proposition, acting as a subject matter expert., • Maintain a good understanding of the main proposition area and how opportunities can be uncovered for the wider team., • Build and maintain strong relationships with Bytes Account Managers to ensure the right level of messaging and knowledge is understood., • Ensure the focus on customer engagement is with net new and cross-sale opportunities. Uncovering opportunities via pro-active whitespace, sales enablement, vendor account manager engagement, and inbound requests., • Ensure relationships with key customer contacts are maintained throughout the team, to ensure excellent customer service and increase opportunity to expand the wallet share., • Working across sales, marketing, the wider vendor solutions & alliances team, and through key vendors/ partners, build a pipeline of Solutions and Services revenue, maintaining an opportunity level of 3 x target., • Joint responsibility with the Bytes account manager to ensure all opportunity data in CRM is up to date and correct., • Sole responsibility to ensure all engagement data in CRM is up to date and correct., • Build content and deliver sales enablement., • Willing to play a vital role in inbound and outbound marketing efforts., • Attend priority customer Quarterly Business Reviews., • Champion the importance and influence that Bytes values have in the development of a successful, responsible, and ethical business. INDIVIDUAL RESPONSIBILITIES: • Customer Sales: Attend and present at customer meetings in line with Bytes’ sales methodology and client acquisition strategy. Drive aligned sub-proposition solutions and services through the account management team, and support the wider proposition growth through collaboration., • Sales Relationships: Develop and build relationships with Bytes accounts managers and sales managers in order to promote sub-proposition and main proposition area., • Knowledge: Maintain awareness of industry trends, vendor solutions and emerging technologies to grow individual knowledge as a subject matter expert., • Enablement: Support various types of sales enablement: sales teams, new team members, existing team members, sales management., • Marketing: Provide content, articles, and presentations for use in sales events, marketing collateral, website content, or social media posts., • Financial Metrics: Meet and strive towards exceeding GP and KPI Targets. Ensure accurate forecasting data to the Practice Lead., • Personal Development: Ensure a personal development plan is in place with clear and set objectives and OKRs. Educational Qualifications: • Minimum A-Levels (A-C) English, Mathematics, and technology related subject - DESIRABLE Years of Experience Greater than two years of demonstrable sales experience within software or cyber technology industry - REQUIRED Other Requirements • Deep commercial and technology understanding across the Cyber Security & Networking market - REQUIRED, • Experience of selling into Mid Market customers (0-2K users), • High-level understanding of other key IT areas: Modern Workplace, Public Cloud (Azure or AWS), Hybrid Infrastructure (including data, storage, and platforms), FinOps, AI, Data Analytics, Automation, Software Asset Management, or Service Management - DESIRABLE

International Sales Manager - Medical Devices - exc salary and benefits - Twickenham - office based About the Role We are looking for a driven and ambitious International Sales Manager to play a key role in growing the international customer base, managing distributor relationships, and driving sales of medical devices. The role will involve a mix of business development, distributor management and marketing, making it ideal for a self-starter who thrives in a fast-moving, international environment. This is a small company and the ideal candidate may come from a previous start up or scale up role. Responsibilities • Business Development, • Generate revenue of organisations medical device portfolio within hospitals and healthcare organisations., • Identify, approach, and convert new business opportunities, building a strong pipeline of customers and key opinion leaders., • Distributor Management, • Oversee sales efforts across different international markets, managing international distributors and ensuring complementary strategies across regions., • Events, Marketing & Promotion, • Participate in international conferences, exhibitions, and workshops to showcase the companies technologies., • Business Travel, • Willingness and flexibility to travel frequently (50%) within the UK, Europe, Asia and the Middle East., • Teamwork, • Collaborate closely with product development, marketing, and regulatory teams to synchronize sales efforts. The successful candidate will have the following: • Bachelor’s degree in Business, Engineering, Life Sciences, or a related field., • 5 years’ experience working in international sales of medical devices within a start-up or scale up environment., • Proven ability to develop new markets and establish strategic partnerships., • Excellent communication and relationship building skills, • Autonomous and self-driven, • People person, communicating at events, face to face meetings and presentation of products IT skills • Must have professional working competency in English C1 Level, • Additional European or Middle Eastern languages advantageous This is an excellent role with potential and growth for the right candidate. For more information, please send your CV to be reviewed. All candidates must have the right to work in the Uk without requiring furture sponsorship Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

International Sales Manager - exc salary and benefits - Twickenham - office based About the Role We are looking for a driven and ambitious International Sales Manager to play a key role in growing the international customer base, managing distributor relationships, and driving sales of medical devices. The role will involve a mix of business development, distributor management and marketing, making it ideal for a self-starter who thrives in a fast-moving, international environment. This is a small company and the ideal candidate may come from a previous start up or scale up role. Responsibilities • Business Development, • Generate revenue of organisations medical device portfolio within hospitals and healthcare organisations., • Identify, approach, and convert new business opportunities, building a strong pipeline of customers and key opinion leaders., • Distributor Management, • Oversee sales efforts across different international markets, managing international distributors and ensuring complementary strategies across regions., • Events, Marketing & Promotion, • Participate in international conferences, exhibitions, and workshops to showcase the companies technologies., • Business Travel, • Willingness and flexibility to travel frequently (50%) within the UK, Europe, Asia and the Middle East., • Teamwork, • Collaborate closely with product development, marketing, and regulatory teams to synchronize sales efforts. The successful candidate will have the following: • Bachelor’s degree in Business, Engineering, Life Sciences, or a related field., • 5 years’ experience working in international sales of medical devices within a start-up or scale up environment., • Proven ability to develop new markets and establish strategic partnerships., • Excellent communication and relationship building skills, • Autonomous and self-driven, • People person, communicating at events, face to face meetings and presentation of products IT skills • Must have professional working competency in English C1 Level, • Additional European or Middle Eastern languages advantageous This is an excellent role with potential and growth for the right candidate. For more information, please send your CV to be reviewed. All candidates must have the right to work in the Uk without requiring furture sponsorship Please be advised CVs will be treated in the strictest of confidence and that your application will not be forwarded without your permission. We aim to respond promptly to your application however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our Clients requirements.

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