Job Description Enterprise Client Services are Commercial Solution Strategists - providing data driven insights that inform and shape client strategies, and then executing the setup to deliver revenue against Brand Omnichannel KPIs supporting performance and efficacy for our clients & EPC cross ...
... a First Line Engineer who will provide effective IT assistance across all aspects of the business and will provide backup and support to the IT Team. The position is responsible for supporting ...
1st Line Technical Support Service Desk (Mandarin Speaking) Position: Permanent Business: Music Concierge Worldwide Reporting to: Technical Operations Manager Location: Hybrid, would suit someone ...
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Technical Support Analyst - Trading Systems - FIX - 1st Line Technical Support Analyst is required to join our Financial Services client to provide 1st line support to key trading applications. Based ...
Proficient in both 1st and 2nd Line Support * Experience in providing direct IT support to senior stakeholders * Strong knowledge of IT hardware systems, including laptops, mobiles, phones, AV ...
First Line Service Desk Specialist Location: Hybrid, London Salary range Up to £40,000 dependant ... My client, a global Fintech organisation is looking for a skilled Support Analyst to join their ...
Execute First Line Operational Risk mandate for the Capital Markets business and support areas through the following responsibilities: 1. Ensure high standards in execution of the International team ...
The 2nd Line Engineer acts as a critical escalation point for issues beyond the scope of 1st line engineers, requiring a seasoned technical presence. Key Responsibilities: * Advanced Support ...
Collaborate with 1st line support. Infrastructure Management: * Maintain & configure Cisco networking equipment. * Monitor backup technologies to safeguard critical data. * Administer Windows servers ...
Maintaining, developing and enforcing IT policies and processes assigned by the Global Service Desk Lead to define 1st line support activity, responsibility and escalation points. * Ensure proactive ...
As a desktop support engineer / analyst you'll be providing 1st and 2nd line support to IT problems. Working directly with end users and gaining lots of experience and training. The role is a mixture ...
Desktop Support Engineer - South East London/Kent - £28,000 - £36,000 + Excellent Benefits ... Handle escalated calls from 1st line Service Desk team * Administer and maintain customer ...
Your main day-to-day responsibility will be to provide 1st line support to our existing and new customers, external and internal as well as contributing to continuous learning and improvement of the ...
Senior Support Engineer 2nd / 3rd Line - South London - Onsite - £40,000 - £45,000 - bonus, share ... 1st line engineers with customer issues as their initial escalation path. * Work on projects as ...
A minimum of 24 months IT Support experience in a 1st/2nd line support role. Desktop/Remote desktop Windows Server administration / troubleshooting Microsoft Exchange administration 365 ...
Act as a conduit for IT support for the business, working in lock-step with our IT Managed Service Provider to deliver first line support to users. * Understand and manage the IT procurement process
Take first line responsibility for troubleshooting issues that arise. * Liaise with wider Athoris ... Supporting the Athoris Management team as required. * Production of statistical reports for ...
First-line support troubleshooting POS queries About the role: Hybrid working (Working from home, office and potential travel involved) The Skills: * Experience in a similar role supporting over 200 ...
Providing 1st and 2nd line support. * Collaborate with help desk team to resolve support calls. * To escalate and work with third parties to appropriately resolve issues. * Conduct audits and make ...
As this is first line support, the role will interact with all levels of staff within the Bank (from juniors to C Suite). Therefore, ideally the candidate needs to be comfortable and confident to ...
Provide first line assistance to employees based in EMEA and the US, including the interpretation ... Support employee onboarding and offboarding processes, working closely with the Shared Services ...
Handle first line issues within a predominantly Microsoft setup, including desktop, hardware and AV support * Network know-how: Tackle basic connectivity tasks to keep systems running smoothly
Recent university graduate in Computer Science / Computing subject area or a minimum of 6-12 months experience in a 1st line IT support role * Excellent verbal and written communication skills with ...