Front of the house team member jobs in United Kingdom

We have a full time position within our outlet at Seven Dials Market- one of London's most beautiful and vibrant food halls. WHAT WE OFFER: - Training and development within a positive dedicated team. - Work / life balance - Growing Independent business with potential for career progression - Quality product and company values - Free meal on shift WHO WE ARE: Yum Bun is an award winning independent food business established in 2010 two street food kitchen outlets in central London. We care about our team as much as we do our product - which is a lot (!) we’ve been awarded TIME OUT 13th best street food company in London and EasyJet Magazine ‘Top Ten in Europe’. THE PERSON WE ARE LOOKING FOR: - Is a good communicator, polite and enjoys customer service - Has a love of food and an understanding of quality. - Fast on their feet and energetic. - Is skilled and quick at food preparation - Who is a team player, always looking for how to help the team work as smoothly and efficiently as a whole. - An great organiser - who likes to keep things exactly where they should be WHEN? The earliest shifts start at 9am and the latest shifts end by 11:30pm. THE ROLE: - You will be handling very busy, quick paced services in a small space. - Our preparation is meticulous, ingredients are high quality and every bun that leaves the kitchen is perfectly put together. - We are a small team and you will be trained to work in all areas - kitchen, front of house, food preparation and service. - Learning all about our buns and how to prepare and fill them neatly and quickly. Every bun that leaves our kitchen must be beautiful and put together perfectly. HOW MUCH? The starting hourly rate is £12 per hour. This rate increase quickly with training to a maximum of £14.5 for a Kitchen Team Member.

FRONT OF HOUSE TEAM MEMBER/COOK. Up to £11.5p/hour Based in: Events and festivals across the UK OUR BENEFITS INCLUDE: free meal a day, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, a new bonus scheme for the management implemented this year up to £2,400 p/year, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE - You will be serving customers with the best attitude. Focus on providing a good experience and up-selling our menu - Receiving cash and card payments - -You will be working under pressure and working standing during the shift - You will be cooking using fryers and hot griddles. - Chopping vegetables and doing food prep - Handling different types of dishes, including meat and pork - Deep cleaning at the site

We are independent Asian tea bar and patisserie located in Canary Wharf and we offer a range of world-class tea, coffee and a unique range of tea based cakes. Currently we're looking for full-time team member who can work from 11:30-20:00 Monday to Friday. Each team member is an active staff in the shop and will be covering a wide range of responsibilities, including: - Daily Opening/Closing - Coffee and Tea making (no prior experience is required but good to have) - Cleaning - Customer services - Food hygiene record keeping and tracking Job Types: full-time Working hours: 11:30am-8pm (Monday to Friday) Required Education, Skills and Qualifications: - Prior experience in a restaurant or cafe preferred. Either in the front or the back of the house. - Food Hygine awareness is required.

Rainbo is a Japanese street food brand cooking, preparing and serving traditional food. We have multiple stores across London with 2 more opening later this year as well as a food truck that works at some of the UK's best music and food festivals each summer. We specialise in Japanese gyoza, katsu, bao and other Japanese favourites. We are looking for one more amazing person to join our fantastic team at our Leadenhall Market store. The job role includes learning and performing all 4 areas of the job: cooking, preparing, building and front of house. We are looking for team members who want to grow with Rainbo and progress to supervisor and manager levels. Rainbo is all about great food and a great atmosphere both for customers and staff. Our emphasis is on exceptional food, vibes and customer service. As well as working in our stores, there will also be the opportunity to join our team at some of the biggest festivals in the UK and to move across our London stores. Lots of opportunity to progress within the company and to learn new skills across all areas of each store.

Modern pub /bar recruiting front of house team player (bar/floor) Full and part time positions with opportunity to progress. Monday to Friday. Up to 2 Saturdays per month are required

Confidence, Character & Charisma Well Street Pizza is hiring! We're looking for a cool, confident character to add to our amazing team. Based in Hackney, we compliment Traditional Neapolitan pizza with that East London vibe. Good food, funky music and a relaxed ambience is what makes us tick. You'll bring energy and personality to the team and will be one of the faces of the business. Ensuring guests have the best pizza experience in East London. The role will be full/part-time and you will be required to be available weekends and evenings. If this sounds a little bit of you, get in touch!

We are looking for people who are as dedicated to serving good food as we've always been. We want our team to feel just as passionate about good food as much as Farmer J. We give training and lots of possibilities to progress in a growing company. We also offer flexible shifts and have our Birthdays off, among other perks! Sounds good? Get in touch today! Salary £12.8/h (£11.8/h + £1 bonus per hour). Extra £1 per hour on Weekends.

We are seeking dynamic baristas/front of house team members to join our team for the opening of our initial site and beyond. Job Overview: As a barista in our new cafe, you will be our customers’ first interaction, helping create a warm, comfortable neighbourhood environment and serving great coffee. We’re looking for people who care about people, coffee, and delivering great customer service. You will be making high-quality coffee and serving delicious food, and we encourage you to do sowith your personality on display, creating a welcoming environment for our customers. Who we are looking for: • Someone who loves coffee and wants to learn even more • Someone who gets a buzz from delivering great customer service • Someone with a genuine care for people and an innate desire to see others flourish • Someone with great communication skills • Someone with a willingness to roll up their sleeves and make things happen Role details: We are currently recruiting for a mixture of full-time and part-time roles, offering a minimum of 16 hrs per week. Benefits: • Pay of £12.50 - £14.50 / hour (depending on experience) • Opportunities for professional development and advancement • A supportive and inclusive work environment • Free Gym Membership • 28 days Annual Leave (plus birthday off and extra loyalty day for each year) • Employee Assistance Programme • Cycle to Work Scheme • Wagestream (early access to your pay) • Free hot drinks on shift • Plus lots more If you are a passionate and experienced professional looking to join a dynamic team in a thriving new independent coffee shop, we invite you to apply and help us build something truly exciting

We are looking for someone with experience at CDP level but further training is provided. Your main responsibilities will be: - Assist the Head and Sous Chef in crafting and presenting delectable Greek dishes. - Uphold the utmost standards in cleanliness, hygiene and food safety. - Work closely with the culinary team to create appealing specials and seasonal menu additions. - Promoting a positive and team-oriented work atmosphere- both with the kitchen and FOH team - We believe in the growth of our team members and cultivate a nurturing work culture. If you're an ambitious individual eager to broaden your culinary skills and play a part in a thriving, independent restaurant, we would be thrilled to meet you. We are making all our dishes in house, from pork skewers and pickles to ox heart fillets so good knife skills are important. Love for food and the craft that goes behind making a great dish is paramount. Estimated weekly hours 40 Evi's is a busy neighbourhood restaurant that opened last summer in the heart of East Dulwich. It is an intimate space of 25 covers with a small kitchen that's fun and creative. The food is a celebration of Greek food from the grill, classic and seasonal meze plates and salads all made using premium producers and suppliers. The style of the restaurant is casual but with emphasis on quality and ethically-sourced produce. Food and soft drinks that is all freshly prepared in the restaurant from scratch and an eclectic selection of wines and beers from small producers.

About us Join our exciting new venture in Chelsea - a unique and intimate 8-seater Sushi Bar. We're dedicated to offering an authentic sushi experience, complemented by a selection of fine sake and whiskey. We Are Looking For We're seeking enthusiastic individuals with a passion for sushi and Japanese culture to join our front of house team. The ideal candidates will have experience in high-end dining settings and an appreciation for the intricacies of sushi and Japanese beverages. Responsibilities: - Provide excellent customer service and ensure guest satisfaction - Take orders and serve drinks to customers in a timely manner - Prepare and serve a variety of alcoholic and non-alcoholic beverages - Maintain cleanliness and organization - Monitor and manage inventory levels of beverages and supplies - Adhere to all food safety and sanitation guidelines - Collaborate with kitchen staff to ensure smooth operation Skills: - Strong interpersonal and communication skills to interact with guests - Basic math skills for calculating bills - Upselling skills to promote specials, cocktails, or premium drinks - Time management skills to prioritize tasks and handle multiple orders simultaneously - Culinary knowledge to recommend food pairings or suggest menu items - Hospitality mindset to create a welcoming atmosphere for guests - Knowledge of food safety regulations and practices - Ability to work in a fast-paced environment while maintaining attention to detail Requirements: - Japanese Language Speaking preferrable -Knowledge of sushi, sake, and whiskey is highly valued. -Experience in a high-end dining environment is preferred. - Previous experience in a bar or restaurant setting - Ability to stand for long periods of time - Flexibility to work evenings, weekends, and holidays as needed Join our team who are passionate about providing exceptional service in a vibrant atmosphere. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. If you have the skills and enthusiasm for creating memorable experiences for our guests, we want to hear from you! Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on business needs.

As a Front of House/Kitchen Assistant at our takeaway shop, you will play a pivotal role in ensuring the smooth operation of both the kitchen and customer service areas. Your dedication to maintaining high-quality food preparation standards and creating a welcoming atmosphere for our customers is essential to our success. Key Responsibilities: Front of House: • Greet customers with a warm and friendly demeanor. • Take orders accurately and efficiently, ensuring special requests are noted. • Maintain a clean and organized front of house area, including dining and service areas. • Assist customers with inquiries, provide menu recommendations, and ensure their satisfaction. • Handle customer payments and transactions with precision. • Uphold excellent customer service standards and address customer concerns professionally. • Collaborate with kitchen staff to ensure timely food preparation and delivery. Kitchen: • Ensure food safety and sanitation standards are met at all times. • Maintain kitchen equipment and utensils in good working condition. • Assist in inventory management and restocking supplies as needed. • Work closely with the kitchen team to coordinate orders efficiently. Qualifications: • Minimum of 3 years of experience in both front of house and kitchen roles. • Demonstrated ability to multitask in a fast-paced environment. • Excellent communication and interpersonal skills. • Strong attention to detail in both food preparation and customer service. • Knowledge of food safety and hygiene practices. • Ability to stand for extended periods and lift moderately heavy objects. • A positive and outgoing personality with a commitment to excellent service. If you are a passionate individual with extensive front of house and kitchen experience, we encourage you to apply for this exciting opportunity. Join our team and contribute to delivering exceptional service and delicious cuisine to our valued customers. After Hours is an equal opportunity employer. We welcome diversity and are committed to creating an inclusive workplace for all employees. We are an American / Caribbean soulfood takeaway already based in Downham /Newcross and now Wandsworth road . Shift starts from 6pm -4-am weekends Weekday 6pm- 2an Payment is paid per week We are a company that do bonus schemes and reward for hard work, and increase pay when we see improvements and determination. Salary: From £12.00 per can increase due to experience

Join us as Front of House Team Member and work alongside a friendly team that always has each other’s backs. Being sociable, friendly, and not afraid to show your individuality is key when greeting, serving, and looking after customers to make sure they go home happy and raring to return. Ask anyone- it’s the people that make the Sun. Don’t worry if you don’t have experience; bar work here isn’t just about knowledge or qualifications. It’s about heart, character, and personality. All we ask is that you be an excellent team player, friendly and engaging with a positive attitude. You will be delivering all the things that are important to us- outstanding cask-conditioned ales, delicious fresh food, great wines, and engaging service. We take great pride in the premium quality of our products and services, so equally important is that you have pride in your work.

We are looking for a full time kitchen porter to join our small and growing team. Working in a busy environment ensuring the kitchen is in the best condition to produce great food. This position is an opportunity to learn the kitchen and new skills to progress to prep and chef positions. TETA’s is a family run Lebanese restaurant in the heart of Belsize village and we pride ourselves in taking care of our staff as much as our guests. We are a team and work together to make sure every day is a happy day for all team members and guests. This role would suit someone who is: ambitious and energetic have a thirst for learning, and shares their knowledge with all of their team deliver uncompromised service with high attention to detail at all times. When you join you will have access to a generous package of benefits, including: 40% off food in our restaurant, capped. Competitive pay rate Free uniform provided Free meal on shift Flexible working All of the tips goes to the team 24/7 access to employee support, not just at work but private life too; if we can help we will An optional paid day each year to use for volunteering 28 days' holiday Lots of training to develop yourself personally and professionally Endless opportunities to grow within the business We are a fun and relaxed working environment and work very hard to ensure the best for our staff Duties & Responsibilities: Cleaning FOH and communal areas before each service. Keep the pot wash clear during busy periods Follow the cleaning rota to complete deep cleans Help the chefs with food prep during down times Support packaging take away orders Clean and close down the kitchen at the end of every service. Support each other to deliver a great service Ensure the restaurant is clean and tidy at all times. Follow all health and hygiene processes. Complete necessary checks including, cleaning schedule, stock lists, prep lists, temperature checks. Efficient use of time, during down periods keeping busy to improve kitchen life. Full training will be offered. We look forward to you joining the team!

The Grazing Goat is part of the community in Marylebone. A home for the locals and tourists a like looking for quality offerings in a warm and comfortable environment. It is one of Cubitt House’s eight luxury pubs situated in Central London. At Cubitt House we pride ourselves on going the extra mile for our people. We have made great steps to make sure all our teams are valued, trained and rewarded in the best ways possible. This is just the start and a lot more is to come. Being a well renowned company to work for is top of our list! Why come work with us? - Up to 50% off dining in all our restaurants. - Current Waiters/ waitresses earning up to £18 an hour. - Free to use Perkbox- Including discounts on our favourite brands, yoga classes and access to counselling and well being support - Training and development - Length of service rewards - Refer a friend rewards - Supplier Trips - Career Development, following in the footsteps of many of the Cubitt Family that are growing with us. - Company Socials, Family dinners, Quiz nights, 5 a side football etc. Who we are looking for? - Someone who embodies our values and the people they work with. - No restrictions in availability. - A positive attitude, looking to enjoy their work and enjoy the products we offer and the team they work with. - Willing to listen, learn and develop from our amazing Managers across the group - Ambition, we will train, listen and support any team member at Cubitt House. What we need from you is a desire to grow with us. - Support everyone you work with. - Last but not least, a desire to deliver the best experience for our all guests within the group. - You will need to have or be getting a NI number and proof of their eligibility to work within the UK. We are currently recruiting for an experienced individual to undertake a Waiter/ Waitress role, within our FOH team: someone who will not only share our passion for the products but be enthusiastic, work in a team and above all, have fun while doing it all. A desire to deliver the absolute best experience for our guests is a must.

We are looking for experienced Team members to join Atis and help us on our mission to create a London food company that is different from any other healthy food concept in town. Our team is made up of energetic and impassioned salad slingers who love what they do, and we think this makes us stand out from the rest of the crowd. What we are looking for: - At least a few months experience in a professional restaurant, ideally with a fast-paced - it is more important to have the right attitude and get stuck in fast! - A positive attitude and an ability to work well as part of a team, particularly when under pressure - Friendly, unique and enthusiastic personalities - A passion for creating good, healthy, food and a great people attitude - A desire to succeed and push yourself within the business - People who want to grow their careers and learn more! Job Types: Full-time, Permanent Salary: £12.00 per hour Benefits: Discounted or free food Schedule: 10 hour shift 8 hour shift Day shift Monday to Friday Supplemental pay types: Bonus scheme Ability to commute/relocate: Canary Wharf: reliably commute or plan to relocate before starting work (required) Reference ID: Team Member

Join Our Team: Creative Chef with Farm-to-Fork Passion Are you a culinary maestro with a passion for Farm to Fork dining experiences? Potton Hall is on the lookout for exceptional chefs like you to lead our sustainable dining venture and delight our guests with innovative cuisine. About Us: Located amidst the picturesque Potton Hall Grounds, The Yurt Restaurant boasts stunning landscaped gardens and a thriving holistic vegetable garden that serves as the heart of our kitchen all year round. Potton Hall offers a Boutique B&B, a tranquil Beauty Spa, and hosts memorable Weddings and Events. Responsibilities Include: Cultivating strong relationships with local suppliers to uphold the highest standards of product quality. Ensuring compliance with a 5-star food standards agency rating. Efficiently managing food costs, gross operating profit (GOP) percentages, and achieving gross profit targets while monitoring wastage. Leading kitchen operations to deliver flawlessly executed dishes on time, and providing training to kitchen and front-of-house staff. Exemplifying meticulous attention to detail to maintain impeccable standards throughout. Demonstrating flexibility and a positive attitude to tackle any challenge. Qualifications and Skills: Experience in Events catering City & Guilds Level 1 & 2 certification or equivalent (achieved or in progress). Working knowledge of HACCP standards. Preferably holds a Level 3 NVQ in Professional Cookery. Precision in executing culinary instructions and recipes. Self-motivated with a deep-seated passion for food. Strong decision-making abilities. Leadership and management prowess. Ability to handle outside catering events is essential. Benefits: Competitive salary with a performance-based bonus scheme. If you're ready to showcase your culinary prowess and elevate the dining experience at Potton Hall, apply now to be part of our dynamic team. Note: Applicants should include a resume and a cover letter detailing their experience and why they are the ideal fit for this role. Only the CoS (Certificate of Sponsorship) will be covered by the employer From £39,000 per annum Benefits: Competitive salary with a performance-based bonus scheme. If you're ready to showcase your culinary prowess and elevate the dining experience at Potton Hall, apply now to be part of our dynamic team. Responsibilities Include: Cultivating strong relationships with local suppliers to uphold the highest standards of product quality. Ensuring compliance with a 5-star food standards agency rating. Efficiently managing food costs, gross operating profit (GOP) percentages, and achieving gross profit targets while monitoring wastage. Leading kitchen operations to deliver flawlessly executed dishes on time, and providing training to kitchen and front-of-house staff. Exemplifying meticulous attention to detail to maintain impeccable standards throughout. Demonstrating flexibility and a positive attitude to tackle any challenge. Qualifications and Skills: City & Guilds Level 1 & 2 certification or equivalent (achieved or in progress). Working knowledge of HACCP standards. Preferably holds a Level 3 NVQ in Professional Cookery. Precision in executing culinary instructions and recipes. Self-motivated with a deep-seated passion for food. Strong decision-making abilities. Leadership and management prowess. Potton Hall, located in Suffolk, is a sustainably operated establishment centered around the Farm to Fork concept. Our serene setting amidst lush landscaped gardens, which seamlessly transition into a forest reserve, creates a truly unique environment. At Potton Hall, we prioritize both guest satisfaction and the well-being and advancement of our staff. Comprising a Holistic Beauty Spa, The Yurt Restaurant, a Recording Studio, Accommodation facilities, and hosting Weddings and Outside Catering events, Potton Hall offers a diverse array of services. This multifaceted setup provides our staff with the opportunity to engage with a wide range of experiences and collaborate with colleagues across various departments, fostering a dynamic and enriching work environment. We take pride in investing in our team members, ensuring they have the tools and support needed to thrive professionally within our staff-oriented workplace.

e are looking to hire Front of House Team Members to work on our Italian Restaurant in Fulham and Clapham Junction we are offering: vacation at full pay staff discount Pension scheme Staff meals Training and career progress If you are an experienced, organised, punctual and passionate about customer service , please get in touch! Job Types: Full-time, Permanent Salary: negotiable dependent on experience Main duties and responsibilities include: You will be part of the front of house team providing a personal customer service and grow your skillset as you progress to the next level in your career. It’s an exciting time to join our family business that’s part of the local community and established for the past 16 years. ABOUT US Sabor LTD Cafés & Restaurants is a family-owned independent well-established Company. We are passionate about hospitality and pride ourselves in creating character-rich food and memorable customer experiences. THE ROLE We are currently recruiting talented and experienced front of House Team Members with lots of personality & banter. Serving top quality & homemade food. As a Front Of house Team Member, your main responsibility will be to impress customers with your amazing personal customer service , support our team and be eager to learn and progress and be a great team player. You will be incredibly passionate about the hospitality industry, a team player and have the enthusiasm to provide great customer service . This role would suit someone who has the ambition to progress. You will be given the opportunity to train, grow and progress in your career. REQUIREMENTS Front of House Team Member, you will assist the front of house team in the following responsibilities: Ensure the delivery of the great personal customer service. Always ensuring we deliver on our promise to keep service and food at the heart of everything we do. Work as a team with our other exceptional team members.

We are looking for a talented individual to join our team at Paradiso Soho! A little about us. Paradiso burger and cocktail bar is in the heart of Kingly Court operating on 2 floors, we serve fresh food, amazing cocktails and on the weekends we offer bottomless brunch. Here at paradiso we train our team members to work on the bar and on the floor providing table service so everyone has the knowledge to work in any section. What we are looking for. An expereinced team member who has worked behind the bar and on the floor. You are well organised, presentable, polite, willing to learn and have great customer service skills. If this sounds like you then hit the apply button and we will be in touch as soon as possible.

NEW OPENING COMING SOON! Cocotte Richmond is looking for an experienced, positive, and motivated Full Time Front of House team members. Our menu focuses on high-quality produce, seasonality and great flavours. What we are looking for: - A passion for the industry and the challenges that come with it - Energy and motivation to successfully provide great customer service - A can-do attitude and multi-tasker to ensure the right things are done on time In return, we will provide you with a great package including; • Competitive salary & bonus • 28 days of holiday • Amazing Staff food • Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks, a great opportunity to learn and grow within the company with a few new openings coming up! £10.50 to £12.50ph - including service (Depending on age and experience) pay monthly 30 hours a week free staff food starting date: ASAP Wagestream - Access your wages early! Apply now to join the fast growing team here at Cocotte!

One of London's busiest pubs, The Parcel Yard serves high numbers of commuters in the bustling environment of King's Cross Station. Open early, service here runs from breakfast right through until dinner. What can we offer you? 25% staff discount off food and drink, across all our pubs and hotels for you and your friends and family. This increases the longer you work for us, up to 40% A fair share of tips, paid on top of your hourly pay Discounted hotel stays Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100’s of retailers and access discounted gym memberships, cinema tickets and much more! Healthcare Cash Plan – after 1 year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments - plus many more. Full induction and training Opportunity to grow in your role The option to receive up to 35% of your earnings as you earn them. This means you won’t need to wait until payday for your money. Are you a team player? Join us as Front of House Team Member and work alongside a friendly team that always has each other’s backs. Being sociable, friendly, and not afraid to show your individuality is key when greeting, serving, and looking after customers to make sure they go home happy and raring to return. Ask anyone- it’s the people that make Fuller’s. Don’t worry if you don’t have experience; bar work here isn’t just about knowledge or qualifications. It’s about heart, character, and personality. All we ask is that you be an excellent team player, friendly and engaging with a positive attitude. You will be delivering all the things that are important to Fuller’s - outstanding cask-conditioned ales, delicious fresh food, great wines, and engaging service. We take great pride in the premium quality of our products and services, so equally important is that you have pride in your work.

We are looking for a new bar team member: - experience in UK is essential - bubbly personality - excellent communication skills

Job Description: We are looking for a versatile and enthusiastic individual to fill the role of General Assistant with a focus on basic cooking and coffee preparation. As a vital member of our kitchen team, you will be responsible for preparing and serving food items such as pastries, rolls, paninis, pizzas, and sandwiches, as well as preparing and serving coffee beverages to our customers. This position requires a passion for both culinary arts and coffee, along with the ability to work efficiently in a fast-paced environment. Responsibilities: - Food Preparation : Assist with food preparation tasks, including chopping vegetables, portioning ingredients, and preparing menu items according to established recipes and standards. - Coffee Preparation : Prepare a variety of coffee beverages, including espresso, cappuccino, latte, and flat white. - Quality Control : Maintain high standards of quality and consistency in both food and coffee preparation, ensuring that all products meet our standards before being served to customers. - Customer Service : Provide friendly and attentive customer service, taking orders accurately, and delivering food and beverages promptly to customers' tables. - Cleanliness and Sanitation : Ensure that the kitchen and coffee preparation areas are kept clean and organized at all times, following food safety and sanitation guidelines. - Team Collaboration : Work collaboratively with other kitchen staff and front-of-house team members to ensure smooth operations and maintain a positive work environment. - Adherence to Procedures : Follow all company policies and procedures, including those related to food safety, cleanliness, and customer service, to ensure compliance at all times. Qualifications: - Level 2 Food Hygiene - Coffee knowledge