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Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Key Responsibilities & Day-to-day work tasks: Annual Planning Meetings: o Send out update packs. o Preparation for meeting. o Taking the notes post meeting. o Preparing the Financial Plan. o Overseeing agreed follow ups. Group Scheme Renewals: o Overseeing the quotes when Group Schemes renew. o Preparing the Corporate Confidential Financial Review (CFR) and Suitability Letter. Trust Forms: o Prepopulating and sending out Trust forms. o Co-ordination with providers to ensure the Trust forms are logged correctly. Estate Planning Liaison: o Organising the quarterly ‘Estate Planning Days’ for clients. o Overseeing the follow ups. Protection Applications: o Obtaining quotes for client meetings. o Running through online applications with clients. · Quality of Documentation: o Providing backup for CFR, Suitability Letters and advice sets. o Point of sale packs. Office: o Overseeing LOAs with PlusGroup. o Answering the phone. o Scanning and distribution of post. o Welcome Screen. o Help to Meet & Greet Clients/Drinks. o Anything else required. o Completion of regulatory training. o Completion of timesheet.
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We are seeking a detail-oriented and highly organised Financial Administrator to join our team. As a Financial Administrator, you will be responsible for performing various administrative and clerical tasks to support our financial operations. This is a key role within our organisation, and we are looking for someone who is proficient in office administration, data entry, and has strong organisational skills. The role is mostly managing the staff rota ensuring enough ration of staff to clients at all time. Ensuring good continuity of regular shifts to keep familiarity for our clients. Priority being GOOD, SAFE, CARE all round.
We are looking to appoint an enthusiastic and conscientious Administrator to join our team in our Southampton head office on a full-time basis. Our new Administrator must be a team player with excellent communication and organisation skills and a working knowledge of Microsoft and Excel. You will have the ability to multitask and prioritise workloads with the ability to apply next-step thinking. The role requires a professional, methodical approach with high levels of concentration and accuracy. We are looking for an individual who has the initiative to hit the ground running. The work pace is fast and understanding our objective to be 'the consultant of choice' is key to how we deliver an exceptional service. REQUIREMENTS The right individual will have: - Strong IT skills with advanced knowledge of Microsoft Office suite including Word and Excel - Experience with the Salesforce platform (desired, but not essential as training will be provided) - A thorough approach and excellent attention to detail - An organised and proactive approach to their work - High standards set for themselves and others to ensure that agreed processes and procedures are adhered to - The ability to establish, develop and maintain effective working relationships with all work colleagues and contractors - Experience of administration roles within the property and construction sector (desired, but not essential) JOB SUMMARY The role will involve: - Dictation typing for various site and progress meetings to support our Surveyors and Clerk of Works - Producing and amending reports and other documentation from a wide range of sources to support our Surveyors and Clerk of Works - Ensuring that all documents produced align with the company style and are produced within the required deadlines - General office management - such as greeting visitors, setting up meeting rooms and administrative support in the day-to-day running of the office - Answering and screening calls/passing on messages to the team You will be joining an established and friendly team based out of our Southampton office, with surveying experience ranging from Director and junior level. The office plays a significant role in the company's history, being the area in which we founded and grew our business. You will have the opportunity to work on your personal development plan, tailored to your individual needs and career aspirations. Opportunities for development are regularly reviewed on a bi-annual basis to ensure your career goals are on track, and as a company, we place considerable emphasis on succession planning - meaning we actively support long-term careers into leadership at all ranks. We offer a competitive salary with great benefits, including a pension scheme, relevant professional membership fees paid, personal development, and CPD training courses. As you progress your career with Rund, additional benefits include private healthcare and death-in-service benefit. Further to this, we invest heavily in employee wellbeing initiatives, with all staff having access to a range of related benefits including, a wellbeing hub, cycle-to-work scheme, company away days, regular socials, length of service awards, wedding/new baby vouchers - and much more in the pipeline. Our Southampton office is ideally located just off J5 of the M27, offering quick and easy access from local cities and townships including Winchester, Portsmouth and Bournemouth. The office is located on the cusp of a nature reserve and offers many exceptional workplace facilities including break-out areas, a boardroom and state-of-the-art coffee-making apparatus, Our Southampton office also boasts a regular social calendar, with recent team socials including an evening at the Mayflower Theatre, team breakfasts and pub nights. This is an overview of the job and will be periodically reviewed and updated to ensure that the job description fully reflects the responsibilities required of the post holder. Your line manager will discuss with you personally specific details relating to the responsibilities contained in this job description. Rund Partnership Limited is committed to promoting equality and diversity and welcomes applications from all suitably qualified persons.
Canapes Direct is a prestigious food manufacturing company that specialises in the production of canapes and more. We are growing our operations and there is a new opportunity for an administrative position that has newly been created within the Office Team. This is a great opportunity to gain experience in a busy office environment with a varied workload. Every day is different which gives the candidate an opportunity to gain experience in all aspects of office management. Duties including reception, answering telephone calls, dealing with enquires, answering emails, quotes, uploading orders, invoicing, managing the production work list, assisting the Quality Management Team in food compliance. You must posses great inter personal skills, with experience of office admin work. You must speak fluent english. Working hours will be 40 per week, you must be flexible with the variations of the workload, especially in the busy periods. The role would suit a mature person. Training and mentoring will be provided to the right candidates. Strictly No students with restricted hours accepted!
```Duties``` - Perform a variety of clerical and administrative tasks to support the efficient operation of the office - Utilize computerized systems for data entry, record keeping, and document management - Provide administrative support to staff members and management as needed - Type and proofread documents, correspondence, and reports - Maintain office supplies and inventory - Assist with scheduling appointments and meetings - Answer phone calls and direct inquiries to the appropriate personnel - Handle incoming and outgoing mail and packages - Assist with basic bookkeeping tasks using QuickBooks software ```Requirements``` - Proven experience in an administrative or clerical role - Strong organizational skills with the ability to multitask and prioritize tasks effectively - Proficient in using computer applications such as Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite (Docs, Sheets, Slides) - Excellent data entry skills with a high level of accuracy - Familiarity with office equipment such as printers, copiers, and scanners - Knowledge of basic bookkeeping principles and experience using QuickBooks is a plus - Professional phone etiquette and strong communication skills - Ability to maintain confidentiality and handle sensitive information with discretion Note: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet business needs.
I am a professional artist and single mother. My business is growing rapidly and I am now looking for a live-in assistant in my gorgeous London home In Fulham. You would have your own double room and the flat is very close to shops and transport links. I need someone (who can ideally drive and use my car) to help me with day to day tasks such as helping me get my chatty and very affectionate 6 year old autistic son Freddie ready for school, then spend the day helping me manage my social media platforms, organise logistics for art transportation and exhibitions and run errands such as going to the post office, grabbing supplies from the supermarket, cooking the occasional meal and replying on my behalf to customers who want to commisison paintings or order prints. I need someone who is good on social media and able to help grow my brand. I want someone enthusiastic, friendly, warm, punctual, trustworthy and kind who is good with clients, confident and well presented. I often need help on my stand at exhibitions and would need someone to help me do things like catalogue and insure my work, move paintings from one venue to another, help promote my events, reach print sales targets and also be happy to do other tasks like collect my son from school or take him to the playground. No day with me would ever be the same, I have a studio in Earlsfield where I paint my large oil on canvas pantings and also work from home in Fulham when doing smaller ink on paper paintings and admin. I really need help with administration and planning and want someone who would be able to do some market research to help me grow my business. You would come to interesting events with me and be dealing with my clients, shipper, printer and framers. I want someone with a happy positive mindset who enjoys getting out of bed in the morning and facing new challenges! I love my job and my life and I want to share that excitement and passion with somone who has a similar mindset.
We are looking for candidates for a office vacancies available in various roles, some of which are listed below as :- Receptionist - Concierge - Admin- Office Assistant- Office Manager- Sales & Marketing Manager - HR manager assistant We have available jobs in different locations within London. We have vacancies available in financial spheres also in sales, marketing and other spheres We have full time and part time available vacancies to fill as soon as possible wages can range from £13 to £22 per hour and up to £3000 and more per month depending jobs Please apply & we will contact you.
We are looking for a candidates for office vacancies available in various roles, some of which are listed here as : - Receptionist - Residential Concierge - Admin - Office Assistant - Office Manager - Sales & Marketing Manager - HR assistant. We have available jobs in different locations within London & you can start immediately We have vacancies available in different spheres as : - financial - sales - marketing - construction - advertising - recruitment - residential apartments - others spheres We have full time & part time available vacancies to fill as soon as possible . The wages can range from £13 to £22 per hour and up to £3000 per month. More specifically, the salary of each vacancy will be told by the HR Manager in our office during an interview. Please apply and we will contact you.
We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done
We are seeking a highly organized and detail-oriented Admin Assistant to join our team. As an Admin Assistant, you will be responsible for providing administrative support and ensuring the smooth operation of our office. Responsibilities: - Perform general administrative tasks such as answering phone calls, responding to emails, and managing correspondence - Assist with scheduling appointments and coordinating meetings - Handle data entry and maintain accurate records - Provide support to other team members as needed - Handle data entry and maintain accurate records Skills: - Proficient in using Ms Office including Outlook, Word and Excel - Strong administrative skills with excellent phone etiquette and written correspondence - Knowledge of clerical procedures and data entry techniques - Ability to type accurately and efficiently - Highly organized with strong attention to detail This is a great opportunity for someone looking to contribute to a dynamic and small team in a professional office environment. If you meet the qualifications and are interested in joining our team as an Admin Assistant, please submit your resume for consideration. We look forward to hearing from you!
Role and Responsibilities We are an ever-growing law firm with our head office in Blackburn. We have a great opportunity for an enthusiastic and experienced individual to join our Private Client (Wills and Probate) department. The role covers all areas of Private Client, to include Will drafting and advice, Lasting Powers of Attorney and Estate Administration, both Probate and Intestacy to include Inheritance taxable estates. Essential: 2-4 years established experience in Private Client Ability to manage own case load with minimal supervision in accordance with firm procedures and processes Ability to conduct meetings with clients in a professional manner Ability to assess legal issues, advise and draft documents accordingly Ability to work independently and undertake file admin independently Ability to conduct legal research Ability to assist Head of Department with department growth to include development of long term client relationships and assisting and attending business development activities Desirable: Experience in Trust Administration to include the set up of trust, taxation on trusts and HMRC’s Trust Registration scheme Experience in advising on high net worth matters to include tax mitigation Home visits to see clients may be required so ideally someone who drives and has access to their own vehicle Day to day duties: Attending upon clients to take instructions relating to Private Client matters and advising according to the circumstances Setting up case files Running case files from start to completion Drafting documents to include detailed attendance notes, letters to clients, Wills, Lasting Powers of Attorneys, Inheritance Tax paperwork, etc, and ensuring the files comply with the law in this area and the firm procedures. Executing documents with clients Billing files Some networking will be included in the role, as and when required. Key skills and abilities Competent use of Microsoft office and Excel Competent use of a Case Management System, preferably Proclaim Confident telephone manner Able to use initiative and work as a team member To assist and work appropriately and considerately with other fee earners and support staff To attend and participate in any meetings of the department or the firm when required Competence & Development Maintain knowledge and skills in relevant practice area(s) keeping up to date with relevant legislation and case law Ensure continuing competence through identifying and addressing any learning needs To participate in and engage with supervision in respect of your work Maintain a good knowledge and understanding of IT systems with a proactive approach to the introduction of new systems Compliance Act in accordance with the proper professional standards and regulations of the Solicitors Regulation Authority, and all other relevant bodies To follow all policies and procedures contained within the Office Manual To identify and report any risks to the COLP, COFA or Money Laundering Reporting Officer where necessary
We are looking for a Full time Sales Assistant to work in our fashion retail stores and offices. Lots of training will be given. Permanent contract hours 30~40h/wk Must speak good English Previously retail experience is essential
We are a Property Management company specifically we manage the maintenance of properties and as such we work closely with local authorities, landlords and tenant/occupants. We need someone to deal with the day to day admin tasks as well as and in particular to log down maintenance issues that are reported and instruct the relevant handyman/company to attend. You must keep all records updated at all times and ensure the repairs are being dealt with within the appropriate timeframe. Updating landlords, tenants and local authorities where necessary. YOU MUST HAVE: - Good command of the English Language (both written and spoken) - Organisational skills - A good understanding of Microsoft and software systems - training shall be provided - Previous experience within the property sector which is desired The position is available now.
Sales Administrator required for busy sales office. Manufacturer of concrete building products. Experience in using SAGE, EXCEL and WORD an advantage. Duties to include pricing, quotations, processing orders, general admin. Full training to be given. 40 hours per week, Monday to Thursday 7am-4pm and Fridays 7am-11am.
We are looking for a motivated, punctual and ambitious skilled commercial person. Someone who can take their own initiative and is comfortable talking to a variety of different people. The position being offered will include mainly commercial tasks for estate agency sector, basic administrative tasks (answering phone calls, completing and performing inventory checks), additional tasks will include traveling to different houses between South west London area mainly (Roehampton, Putney, Hammersmith, and between) to assist viewings, house inspections and Preferably have driving license on place, preferably with sales experience and basic admin tasks. The position would be suitable for someone looking for a full time job, between office and outdoor job with property insoections. Looking for someone able to work on the weekends and proactive enough to earn additional commissions. We are looking for someone who isn't shy, someone who takes pride in how they carry themselves in the way they work. Working hours are negotiable DO NOT APPLY if you are unable to travel around Roehampton or the South West London area. This position would suit someone who already lives in the South West/Roehampton area
Customer Experience Salary: £24,000 per annum + commission Location: Hybrid Home/Office-Based in London, Paddington Hours: 40 per week FT About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UK's largest and fastest-growing services marketplace, we're on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that buyers always find the best professional for any job. With a talented team of over 220 dedicated individuals, we're committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently ranked 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. You'll have ownership, agility, responsibility and stimulation without any of the worry. About the Role We are looking for ambitious and professional Customer Experience Agent’s to join our team . This is an exciting and busy role where you will be the first point of contact for the professionals and buyers who contact Bark for support. In this role you will be the voice and face of Bark, expertly guiding our customers through the platform ensuring they get the most of their profile, and helping our professionals to build their businesses. You will be a dynamic problem solver who is able to juggle multiple priorities, whilst delivering an outstanding, next level service. Our professionals rely on our customer service as we aim to partner with them to help ensure their success is our success. As part of this role you will also have the opportunity to make commission, on top of your base salary, by converting warm leads through upsell opportunities. You will become the voice of the customer internally, as you champion their issues through sharing feedback and ideas you receive in your unique position at the forefront of the action. Responsibilities - Handle inbound calls from our valued professionals, ensuring each communication is positive, empathetic and solution-oriented. - Promptly responding to enquiries via email, resolving issues with a professional-first mindset - Be a product & customer expert, assisting new and existing professionals with any queries that they may have - Onboard new professionals, getting them started and selling credits by showcasing the benefits of our platform and offering guidance to get them started successfully - Talk with prospective professionals, discussing the various benefits of Bark and how we can help them grow their business - Solve technical issues and support the development of our platform and products through providing vital feedback to the wider business Shifts We operate 24/7 from our central London office. Typically you will work 8.5 hour shifts with a half hour break. Some flexibility is required as all agents work at least one weekend day per month and one week of late shifts. Typically you would work the same shifts time throughout the week. We are also open to alternative working patterns, so when you talk to one of our Talent Partners, ask them for more information. Typical shift hours; - Early Shift: 8:00am to 16:30pm - Morning shift: 9:00am to 17:30pm - Late Shift: 3:30pm 12:00am (Paid Uber home from the office) Anyone working the late shift gets dinner provided once a month on Friday night and a cab home provided by us as well as a premium bonus for hours worked after 9:00pm. Skills and experience - Customer facing/sales experience desirable (not essential) - Computer literate (experience with customer service software a plus, we use Zendesk) - Ability to build strong rapport quickly and confidently with customers - A driven self-starter, self-motivated with a great work ethic - Confident in handling diverse queries, able to easily adapt to any given situation - The ability to handle conflicts diplomatically and find resolutions that satisfy both the customer and Bark - Ability to multitask and appropriately prioritise, handling multiple email enquiries, calls and admin - Exceptional attention to detail and follow through **Perks and Benefits** - Uncapped commission (avg. realistic £2,500 per annum, all sales are warm sales!) - Share options in a rapidly growing, Private equity-backed, company whose founders have a proven track record - Hybrid working policy; Central office in London (WFH 1 day per week) - Private health insurance, inc. dental cover, run by Aviva - L&D allowance; £250 to spend on your personal development - Enhanced Gympass membership for all employees with access to mental health courses and fitness classes - Fully stocked kitchen and monthly team lunches - Financial advisor - Cycle to work scheme - Regular wellness weeks; inc. industry leading talks, massages, art therapy
Job Description • Follow daily instructions from higher management to create task list • Documents filling and record keeping of day-to-day activities • Liaising with Company Directors and other management executives to fulfil daily office tasks • Assist with the identification and implementation of process improvements for the team. • You will carry out other duties as assigned. • Receive project calls in a prompt and effective manner. • Take telephone calls, response to the email and report to the management as required • Keep tracks of all calls and queries received and response appropriately • undertakes reception responsibilities by greeting visitors and arranging refreshments; • ensures office supplies such as stationery and equipment are maintained. • Take customer feedback and report to management • Plan company diary and manage all appointments • Set reminders for meetings and send reminder emails to all staff regarding their upcoming appointments • Help management with admin tasks JOB DESCRIPTION OFFICE MANAGER/4161: Duties Include: • Oversee and manage daily office operations, ensuring all tasks are completed efficiently and effectively. • Manage the office budget and procurement of supplies, equipment, and services. • Organize, manage and delegate tasks of scheduling meetings, appointments, and travel arrangements. • Ensure that all employees are following company regulations • Develop and implement office policies and procedures to ensure smooth and efficient operation. • Manage and maintain office equipment, ensuring it is in good working order and that repairs and maintenance are scheduled as required. • Oversee the recruitment and onboarding of new employees, ensuring that they are appropriately trained, and their paperwork is completed accurately. • Coordinate with the IT department to ensure office hardware and software are correctly functioning. • Manage and maintain relationships with vendors and service providers, ensuring they provide quality company services. • Coordinate clients request with management to ensure timely response to the clients. • Identifying and raising any findings from weekly office inspections, escalating as necessary • Provide comprehensive administrative support and assigning duties to the employees • Ensure that Health and Safety and other statutory requirements are adhered to • Regular meetings with managing agents to ensure all compliance documentation is filed and systems are updated • Develop and maintain successful relationships with clients, 3rd party contractors and suppliers
Job description Taco Taco is born from the idea of bringing high quality taco's into the fast casual dining market. Our motto is 'Anything Can Taco' . We want to break the boundaries of traditional Tacos, offering unique flavour combinations alongside high quality sourced ingredients. Taco Taco aims to deliver amazing food, with a focus on excellent customer service. We are looking for a General Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. It's vital we find someone who loves working with local communities, has a passion for great food and hospitality, and who is prepared to go the extra mile to create unforgettable guest and team member experiences. Someone who thrives in a busy service and who takes initiative to solve challenges and create systems to drive efficiencies. At Taco Taco we offer: A bonus scheme, which actually pays out; Training and development opportunities - personal development plans and internal workshops. Full-time contract Great prospects in a new & growing company Competitive salary Discounted Food Up to £37K annual salary PREVIOUS RESTAURANT GENERAL MANAGER EXPERIENCE IS REQUIRED. General Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both the front and back of the house. We are a start up so we want someone confident to impose themselves on the company, and has one eye on the long term goals of the company. The "day to day" as a General Manager includes: Leading shifts and delivering the Taco Taco service at all times Maintaining back office duties (keeping on top of all admin e.g., rotas, ordering, reviews, reports) Overseeing food and drinks quality, ensuring high consistency at all times Driving sales and inspiring your team, keeping them motivated, engaged and happy! Ensuring all corporate and delivery platforms are kept to a high standard, and orders are met efficiently and effectively Flash reporting and ensuring KPI's are exceeded Ensuring compliance with all Health and Food Safety and security procedures (e.g. cash handling and stock control) We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Taco Taco is a young and expanding company, so there is great potential to develop and build your career within the brand. If you are a General Manager who has what it takes, please apply with a full CV to find out more.