Forklift Field Service Engineer
1 month ago
£30000–£34550 yearly
Full-time
Upton Grey
Company: PHL UK LTD
** Location:** Ford Farm Estate, Ford Ln, Upton Grey, Basingstoke RG25 2RP, UK
** Salary:** £30,000 - £38,000
** Benefits:**
-20 holidays + bank holidays
-Pension Scheme
-Sick pay
-Opportunities for career growth
-Free Car Parking
-Fridays Barbecue ** Job Purpose**
As a Road Service Forklift Engineer at PHL UK LTD, your primary responsibility will be to service and maintain diesel, gas, and electric forklifts directly at customer sites. You'll also be on-call to attend to breakdowns reported by customers, ensuring prompt identification of repair needs and efficient resolution. Routine service inspections and maintenance of our hire fleet at customer sites will also be part of your role. Knowledge & Experience
-Conduct routine service inspections and maintenance tasks on diesel, gas, and electric forklifts at customer sites.
-Respond promptly to breakdown reports from customers, diagnose issues, and requisition necessary parts and labour for repairs via PDA.
-Record all work performed, parts used, and time spent on equipment accurately using PDA.
-Ensure comprehensive completion of job sheets, service sheets, and parts requisitions with appropriate authorization.
-Maintain knowledge of Health & Safety legislation and adhere to customer site protocols.
-Demonstrate understanding of LOLER regulations.
Qualities & Competencies
-Good general education in literacy & numeracy.
-Forklift truck, plant, agricultural, or HGV engineer qualifications.
-Minimum of 2 years' experience as an engineer.
-Full UK driving license.
-Strong verbal and written communication skills for effective customer interaction.
-Proficiency in diagnosing faults and identifying necessary repairs on diesel, gas, and electric forklifts.
-Ability to identify required parts and communicate effectively with the parts department.
-Strong organizational and time management skills.
-Commercial awareness and commitment to customer service.
-Integrity and professionalism in all interactions.
-Problem-solving ability and proactive initiative.
-Comfortable working independently or as part of a team.