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Position Overview: We are seeking a dynamic and experienced Customer Service Supervisor to join our team. The ideal candidate will have a strong background in the car spare parts industry and proven experience in a similar role. As a Customer Service Supervisor, you will be responsible for supervising and coordinating the activities of our help and advisory services team, ensuring exceptional customer support and satisfaction. Key Responsibilities: Directly supervise and coordinate the activities of help and advisory services to provide support for customers and users. Liaise with clients and handle more complicated or sensitive complaints and queries. Develop and plan training programs for team members to enhance their skills and knowledge. Establish and monitor work schedules to meet the organization's requirements and ensure optimal customer service coverage. Discuss customer responses with managers to improve the product or service provided and resolve operational problems effectively. Qualifications: Proven experience working in the car spare parts industry in a similar role. Excellent leadership and interpersonal skills with the ability to motivate and inspire team members. Strong communication skills, both written and verbal, with the ability to effectively liaise with clients and internal stakeholders. Exceptional problem-solving abilities and a customer-centric approach. Proficiency in relevant software applications and customer service tools.
Are you a Paediatric Nurse with experience of working with children and young people, looking to work in nurturing and collaborative environment where you can make a positive difference to the lives of children with eating disorders? As an experienced registered Paediatric (Children's) Nurse f...
Are you an experienced Mental Health Nurse wanting to work in an environment where kindness and teamwork is integral? Where you'll be invested in, with opportunities to develop and grow your career to achieve your goals? Then join the team at Potters Bar Clinic in Potters Bar and come and experie...
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Are you an experienced Learning Disability Nurse looking for a new opportunity where you will be valued and invested in, with opportunities to develop and grow your career to achieve your goals? Do you want to work in an environment where kindness and teamwork defines your day-to-day? Then join ...
Job Description The Yorkshire Clinic, Bradford Road, Bingley BD16 1TW In this role you will be an integral part of a team who are committed to delivering the highest quality clinical outcomes in a supported environment, where you will be valued for your skills and expertise. Our Hand and Outpa...
Job Description Apprentice Production Chef Mount Stuart Hospital We have an exciting opportunity for a Production Chef to join us on an apprenticeship at Mount Stuart Hospital in Torquay. Duties and Responsibilities Prepare food items in line with legislation relevant to this occupation. Foll...
Company Description Come join us and make a difference in the world! Discover more at www.necsws.com NO AGENCIES PLEASE Job Description With NEC Digital, you choose the path of no compromise. We provide industry leading expertise across the full scope of a project, giving our customers the confid...
Job Description The role At Ramsay Health Care UK, we know our people are our most important asset. Join us as a Staff Nurse on our Ward team, and together, you’ll deliver the highest quality clinical outcomes in an environment where you’ll have ‘more time to care’. You’ll be valued for your sk...
Finning (UK) Ltd 1 Permanent As a Field Service Engineer you will respond to customer’s field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost an...
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