Housing Technical Officer
hace 10 días
Maidenhead
Housing Technical Officer Pay: £13.98 PAYE / £17.63 Umbrella Job Type: 2x contracts - 1x 3 months, 1x 12 months (potential extension) Location: Overview To provide technical and business support services across Housing and Public Protection, including Environmental Health, Trading Standards, and Community Safety. The role supports front-line service delivery through administration, customer engagement, and back-office processes. Day-to-Day Responsibilities Provide technical and administrative support across Housing and Public Protection services, including Environmental Health, Residential Services, Commercial Services, Community Safety, and Trading Standards Act as part of a professional team handling enquiries from customers, internal teams, and stakeholders Process complex back-office statutory functions, including grants and related processes Raise purchase orders, process invoices, and support financial administration Ensure all financial processes are compliant with internal regulations and approvals Accurately log service requests and escalate where required in line with service standards Support initial complaint handling and investigation activities as directed Signpost customers to relevant internal departments and external organisations Maintain accurate records and input data into service databases and management systems Compile and distribute statistical and performance data for internal and exter...