Guest relation jobs in United Kingdom

Working alongside the team and management, deliver a high-quality service. Being able to resolve in a prompt and timely manner customer issues and provide an adequate solution. As a key member of our management team, our Bartender must ensure the bar operates smoothly, with sufficient stock & staff at all times. The ideal candidate must thrive in a dynamic, fast- paced environment, maintaining a professional, friendly & welcoming demeanour with our guests, as well as making effective use of quiet times. Strong leadership & people management skills should be accompanied by a customer-focused commitment to the company values, image & ethos. A Bartender pays close attention to all operational details to ensure the comfort, safety and enjoyment of guests and job satisfaction & development of the bar team, as well as the financial success of the establishment. You’re expected to be a role model for all members of staff, to lead by example and to generate a positive and friendly working environment for all. Duties & key responsibilities Service quality and professionalism Bar labour scheduling Staff training Risk assessment and HACCP awareness Customer relations attention to detail Ordering and stock take monitoring and optimisation Cocktail menu creation with GP% targets met Organisation, attention to detail and About the business Berber & Q restaurant group currently includes Berber & Q Grill House (E8), Shawarma Bar (EC1), Carmel Queen's Park (NW6) and Carmel Fitzrovia (W1 8AG) Our menus take inspiration from pretty much anywhere we can find it, but with a bias towards the ingredients and flavours of the Middle East, North Africa and across the Ottoman. We favour vegetables as much as meat and fish, we like our wines natural and our cocktails with a kick. We cook over live fire because it makes food taste better. We love simple, honest cooking with loud colours and big, bold flavours.

Join our vibrant team at Figo, an esteemed Italian-style restaurant. We pride ourselves on delivering an authentic Italian dining experience and exceptional service. As we continue to grow and uphold our reputation for excellence, we are seeking a dynamic and experienced General Manager to lead our team to even greater heights. Position Overview: As the General Manager, you will be responsible for overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning, and maintaining the highest standards of service and quality. You will lead by example, inspire your team, and cultivate an environment of collaboration and excellence. Key Responsibilities: Provide leadership and guidance to all restaurant staff, fostering a positive and inclusive work environment. Manage daily operations, including staffing, scheduling, inventory management, and vendor relations. Uphold and enforce company policies and procedures to ensure compliance and consistency. Maintain high standards of food quality, presentation, and service, exceeding customer expectations. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Oversee financial performance, including budgeting, forecasting, and cost control measures. Foster strong customer relationships, addressing feedback and resolving issues promptly and effectively. Stay current with industry trends and competition, identifying opportunities for growth and improvement. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry, preferably in Italian cuisine. Proven track record of successfully managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to motivate, coach, and develop team members. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite. Bachelor's degree in Hospitality Management or a related field is preferred. Benefits: Competitive salary commensurate with experience. Health insurance and retirement savings plans. Generous staff discounts on food and beverages. Opportunities for career advancement and professional development. How to Apply: If you are passionate about Italian cuisine and possess the skills and experience to excel in this role, we would love to hear from you!

WHO WE ARE LOOKING FOR: - Creative and passionate about food and customer service - Ability to embrace change - Attentive and patient - Strong organisational and multitasking skills - Thrives under pressure - Team player WHAT WE REQUIRE: - 2+ years of experience - Good level of reading, writing, and oral proficiency in English language - Training in hospitality and/ or health & safety is an advantage WHAT YOU WILL BE DOING: - Prepare restaurant set up for opening - Set up linens, silverware, and glasses as required on the tables - Greet and escort guests to their table - Be well versed with the menu, method of preparation, portion sizes, allergens, and accompaniments - Know and understand the special dishes/ drinks and to inform guests about these - Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders - Using POS ordering software diligently - Check guest ID’s where necessary to ensure minimum age requirements for consumption of alcoholic beverages - Communicate order details and any specific information or issues with the kitchen - Serve food and drinks orders - Check dishes and kitchenware for cleanliness and presentation, reporting any problems - Maintain a tidy floor and bar area - Clean and polish glassware - Check and deliver bills, and taking payments - Clear plates, glasses, and silverware from tables - Follow all relevant health & safety regulations - Keep fridges regularly stocked - Clean and maintenance of appliances as required - Answer phone calls, taking online orders, and adding bookings on the system - Coordinate take away orders with the kitchen and providing drivers with correct food - Always maintain excellent grooming standards - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees - Prepare stock inventory when requested

Overview: We are seeking a skilled Restaurant Supervisor to oversee the daily operations of our dining establishment. The ideal candidate will have a passion for the culinary arts, exceptional leadership abilities, and a strong background in hospitality management. Responsibilities: - Manage all aspects of the restaurant - Supervise and lead the service staff team - Ensure high-quality customer service and guest satisfaction - Develop and implement strategies to meet revenue and profitability goals - Maintain inventory levels and control costs - Enforce health and safety regulations - Handle customer inquiries and concerns in a professional manner Experience: - Proven experience in restaurant management or a related field - Strong leadership skills with the ability to motivate and guide a team - Knowledge of food and beverage operations, including bartending and culinary practices - Excellent communication and interpersonal abilities - Experience in supervising staff and maintaining high standards of service - Hospitality or hotel management background is a plus - Culinary or foodservice certification is advantageous If you are a dynamic leader with a passion for the restaurant industry, we invite you to apply for this exciting opportunity. Job Type: Full-time Pay: £11.44 per hour Expected hours: 35 – 45 per week Schedule: Monday to Friday Weekend availability Supplemental pay types: Tips Experience: Supervising experience: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred) Work Location: In person

Waiter / Waitress - FOWL Restaurant Schedule - Full-time Salary - £14 per hour About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting a Waiter / Waitress to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Waiter / Waitress at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly - The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.

We have a fantastic opportunity for a motivated and hardworking Assistant bar manager for a private hire venue. With guest satisfaction at the forefront of what we do, you will assist in the smooth and efficient running of corporate events, birthday parties and weddings working alongside the bar manager to consistently deliver a high standard of service and customer satisfaction.

At Flex Living, we believe that renting a home should be as easy as buying an item from Amazon, which means ensuring that our guests have an abundance of choice, flexibility to cancel if their plans change, seamless move-in/move-out, and feeling home wherever they stay with us. Since our launch in 2019, we have grown by 400% per year, and we are now planning to launch Flex Living in multiple cities around the world. We pride ourselves on having a culture that is based on strong principles and values, primarily focusing on transparent communication, trust in the people we work with, full autonomy and accountability, open-minded thinking and value-driven decision making. We also have a deep focus on hiring genuinely nice people. We are currently seeking an Accounting Specialist to prepare accounts, document daily financial transactions and ensure compliance with Flex Living’s standards. About the role: We are looking for a bright and enthusiastic individual to join our fast-growing team and assist with numerous activities within the company including: ● VAT and corporation tax calculations ● Prepare monthly management statements ● Record day to day financial transactions and complete the audit process ● Invoicing and issuing payments to landlords ● Reconciling invoices ● Reconciling revenues ● Review team expenses ● Cost Optimization About you: We are looking for someone with the following skills: ● Proven ability to calculate, post and manage accounting figures and financial records ● Data entry skills along with a knack for numbers ● Hands-on experience with spreadsheets and proprietary software ● Proficiency in English and in MS Office ● High degree of accuracy and attention to detail ● Creativity and problem-solving aptitude ● Experience in using XERO accounting system ● Willingness and ability to have a proactive approach to handling various finance related projects ● Great understanding of financial statements including a balance sheet, income and cash flow statements. Job Type: Full-time

Restaurant Supervisor - FOWL Restaurant Schedule - Full-time Salary - £35.000,00 per year About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting an Restaurant Supervisor to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Supervisor at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays - The ideal candidate had experience working with reservation systems Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.

Job Description: We are seeking a dedicated individual to join our team, and take ownership of managing, maintaining, and cleaning our cabin located in Wheathampstead, St Albans. Your role will involve managing all aspects of guest experiences, from cleaning and preparing the cabin between stays, to addressing maintenance issues and being on hand to troubleshoot and sort guest problems. Responsibilities: Perform changeover cleans to ensure the cabin is immaculate for incoming guests. Wash and iron bedding at home between changeovers/ stays Chop firewood and ensure adequate supply for guests' use. Prepare hampers for guests - This may involve collecting items from the shops. Take pride in the small touch points that we have taken care to curate. Conduct basic maintenance tasks to upkeep the cabin's facilities and amenities. Identify maintenance issues and liaise with contractors to promptly resolve them. Manage inventory and supplies, including ordering cleaning supplies and items for guest hampers. Be on hand for guests if there are any problems at the cabin during their stay Requirements: UK Driving license and insurance - Essential Washing/Ironing facilities at home Excellent attention to detail and a proactive approach to problem-solving. Ability to work autonomously and take ownership of cabin management responsibilities. Availability to perform changeovers on designated days, including occasional weekends. Close proximity to Wheathampstead to address emergencies and urgent guest needs. Previous experience in hospitality, property management, or a related field is preferred but not required. Hours: Approx 3 hrs per clean / changeover (Check out 11am - Check In 3pm) Approx 1-2 hrs washing / Ironing Change over days - Mon, Wed & Fri ( Most common, with occasional weekend changeovers) Variable Hours per week - Most common changeover/cleaning days are Mon, Wed, Fri, and occasional weekends. Although the hours and exact days will vary depending on cabin bookings. You will have access to the booking platform so you can plan cleans and changeovers in advance. Benefits: 3 x Free Mid Week Stays per year Access to Discounts Schedule: Day shift Monday to Friday Weekend availability Is this job right for you: If you are passionate about providing exceptional guest experiences, thrive in a dynamic environment, and are ready to take on the challenge of managing our off-grid cabin, we encourage you to apply. Join us in creating memorable experiences for our guests while enjoying the tranquility of Wheathampstead's natural surroundings. Application deadline: 16/04/2024 Reference ID: Re Cabins- St Albans Expected start date: 19/04/2024 Job Types: Freelance, Zero hours contract Salary: From £12.00 per hour

We are looking for our next Duty Manager to lead a team in our Oxford Street site. Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our new duty manager, you will be delivering exceptional customer service to all visitors, using your previous experience as a assistant manager/duty manager to be the leader on the floor, drive sales and relations with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.

Responsibilities: - Greet and seat guests in a friendly and timely manner - Take food and drink orders accurately and efficiently - Deliver food and beverages to tables in a prompt and courteous manner - Provide excellent customer service, ensuring guest satisfaction - Handle cash transactions and process payments using cash registers or POS systems - Assist with basic food preparation, such as assembling salads or desserts - Clear and clean tables, ensuring a clean and organized dining area - Collaborate with kitchen staff to ensure timely and accurate order delivery Requirements: - Previous experience in a restaurant or hospitality setting is preferred but not required - Strong customer service skills with a friendly and outgoing personality - Ability to multitask and work in a fast-paced environment - Basic math skills for handling cash transactions and calculating bills - Excellent communication skills to interact with guests and team members effectively - Ability to stand for long periods of time and lift trays of food or beverage items - Knowledge of proper sanitation practices to maintain cleanliness standards Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by management to meet the ongoing needs of the restaurant.

Do you like solving puzzles? Are you fun, energetic, reliable and confident? Are you ready to learn new skills within striving team? Escape London is looking for a new member to join our team. MAIN DUTIES: Provide outstanding and professional customer service, Run the games using provided system and programme, Be hands on person who is not scared to resolve issues within the venue related to customers or games. MAIN TASKS WITHIN THE VENUE: Greet guests in lobby in a professional manner. Create new bookings in an online booking system Lead guests to game room, do the safety briefing and tell the story Reset game room for next group of guests after previous game. Fix occurring problems within the venue on the spot if possible. We are providing in depth training on customer service and personal skills. Extra incentives available to the right person. If you think You can bring value to our team, please get in touch with us. Full time hours: 35h minimum per week

We are currently looking for a Breakfast Chef to join our team at our location in London Bridge. As a Breakfast Chef, your main responsibility will be to prepare and cook simple breakfast dishes such as beans, eggs, and bacon delivered in a timely manner. Responsibilities: - Prepare and cook a variety of breakfast dishes, including beans, eggs, bacon, and other related items - Ensure that all dishes are prepared according to the established recipes and standards - Maintain a clean and organized workstation at all times - Coordinate with the kitchen team to ensure smooth operations during breakfast service - Adhere to all health and safety regulations and guidelines Requirements: - Previous experience as a Breakfast Chef or in a similar role - Flexibility to work any 5 days in a week-40 hrs a week - Morning shift only We offer a competitive hourly rate of £11.70 per hour and the opportunity to work in a dynamic and supportive team environment. If you have a passion for breakfast cuisine and enjoy delivering exceptional dishes to our guests, we would love to hear from you. Please submit your resume and references for consideration.

Introduction: Key Pass is managing a portfolio of 4 Airbnb properties that are mainly located in the Croydon area. We require a dedicated cleaner to ensure properties are cleaned between check-out and check-in times. Responsibilities: · Thorough cleaning of all areas of the property, including bedrooms, bathrooms, kitchens, and living spaces. · Restocking essential supplies and ensuring all amenities are in perfect condition for guest use. · Changing the bed linen and towels. Ensuring that dirty linen is correctly stored. · Checking for any damages or missing goods in the property. · Keeping the cleaning cupboard organized and monitoring inventory levels. Requirements: · At least 2 years of experience in the cleaning industry. · Perfect in written and verbal English. · Responsible and accountable for job at hand. · Ability to travel and use public transportation. · Ability to have a flexible schedule with pre-determined shifts. We Offer: · Hourly and fixed rates for property cleans. · Ability to be hired full-time once company reaches a portfolio of 12 properties. · Occasional transport (by car) to/from properties. · Payment of salary by the 4th day of each commencing month. · Ability to be booked in for all work related to Key Pass. · Training and guidance provided.

No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

Parsons Green Club, a prestigious members’ club located in Fulham, invites enthusiastic individuals to join our team as All-Rounders. With a rich history dating back almost 150 years, we pride ourselves on being one of the oldest private members clubs in London. About the Role: As an All-Rounder at Parsons Green Club, you will play a crucial role in ensuring the smooth operation of our establishment. No prior experience is necessary; we value attitude, enthusiasm, and a willingness to learn above all else. This versatile position encompasses various tasks, including but not limited to greeting guests, making them feel welcome, preparing and serving drinks, waiting tables, and assisting with other club-related activities. Key Responsibilities: Greet and welcome club members and guests with warmth and professionalism. Assist in maintaining a welcoming and inviting atmosphere throughout the club. Take initiative to learn and adapt to different tasks as needed, including bar service, table waiting, and event support. Work collaboratively with team members to ensure efficient service delivery. Demonstrate exceptional customer service by anticipating needs and exceeding expectations. Handle basic cleaning and maintenance tasks to uphold the club’s standards of cleanliness and presentation. Be physically capable of lifting heavy items such as beer kegs and assisting with various manual tasks as required. Requirements: A positive attitude and strong work ethic. Willingness to learn and adapt to different roles within the club. Ability to work effectively in a fast-paced and dynamic environment. Excellent communication and interpersonal skills. Flexibility to work evenings, weekends, and holidays as needed. Why Join Us: At Parsons Green Club, we believe in nurturing talent and providing opportunities for personal and professional growth. While experience is valued in certain positions, we offer comprehensive training for those starting their journey in the hospitality industry. Join our team and embark on a rewarding career path where your dedication and enthusiasm are celebrated. If you are ready to take on the challenge and become a valued member of our team, we encourage you to apply for the All-Rounder position at Parsons Green Club. Take the first step towards an exciting career in hospitality today!

Our team members are the reason our guests keep coming back for more. Always ready with a smile. Forever part of the family. Take your career to the next level at Gugsu. we enjoy a hugely loyal following thanks to the quality and consistency of our fantastic food. Team Members in Gugsu Restaurants are: • Warm and charming • Confident • Passionate about great food and service • Dedicated to the details We invest in our teams, providing industry-leading training that will enable you to progress as a Waiter or Waitress. And then there are the perks: • Learning and Development programme • Unrivalled career opportunities • Performance-related incentives • Restaurant discounts • Childcare voucher scheme • Long service gifts, and more! Our Restaurant is inspired by the modern bistros of Thailand/China . It starts with authentic Fusion Thai/Chinese cuisine in a relaxed ambience. It means the finest attention to detail, from prep to plate. Let’s deliver the extraordinary. Become a Team member. & Expect more from GUGSU.

Our Waiters & Waitresses are the reason our guests keep coming back for more. Always ready with a smile. Forever part of the family. Take your career to the next level at Gugsu. we enjoy a hugely loyal following thanks to the quality and consistency of our fantastic food. Team Members in Gugsu Restaurants are: • Warm and charming • Confident • Passionate about great food and service • Dedicated to the details We invest in our teams, providing industry-leading training that will enable you to progress as a Waiter or Waitress. And then there are the perks: • Learning and Development programme • Unrivalled career opportunities • Performance-related incentives • Restaurant discounts • Childcare voucher scheme • Long service gifts, and more! Our Restaurant is inspired by the modern bistros of Thailand/China . It starts with authentic Fusion Thai/Chinese cuisine in a relaxed ambience. It means the finest attention to detail, from prep to plate. Let’s deliver the extraordinary. Become a Waiter or Waitress. Expect more from GUGSU.

We are a popular Indian Restaurant looking for a guest Relations Manager to join our team. As a guest relations manager , you will make our clients feel welcome and ensure their dining experience is pleasant and enjoyable. You will report to the Catering Manager.

Pasta Remoli Ealing is a bustling Italian restaurant nestled in the heart of Ealing Broadway, London. We pride ourselves on serving authentic Italian cuisine crafted with fresh, high-quality ingredients. Our restaurant offers a warm and inviting atmosphere where guests can enjoy delicious food and exceptional service. Job Description: We are currently seeking a dedicated and experienced Assistant General Manager to support the overall operations of Pasta Remoli Ealing Broadway. The Assistant General Manager will work closely with the General Manager to ensure the smooth functioning of the restaurant and uphold our commitment to delivering an outstanding dining experience to our guests. Team Leadership and Development: Assist the General Manager in recruiting, training, and supervising restaurant staff. Provide guidance and support to team members to ensure high levels of performance and customer service. Foster a positive work environment that promotes teamwork, communication, and professionalism. Operational Oversight: Assist with the day-to-day management of restaurant operations, including staffing, scheduling, and inventory control. Ensure compliance with health and safety regulations and food hygiene standards. Address any operational issues or challenges promptly and effectively. Customer Satisfaction: Collaborate with the General Manager to maintain high standards of customer service and guest satisfaction. Interact with guests to gather feedback and address any concerns or inquiries in a courteous manner. Implement strategies to enhance the overall dining experience and exceed customer expectations. Financial Management: Assist in managing budgets, expenses, and financial reports to achieve revenue and profitability goals. Monitor sales trends and analyze performance metrics to identify areas for improvement. Implement cost-control measures to optimize operational efficiency while maintaining quality standards. Administrative Duties: Maintain accurate documentation and records related to staff, inventory, and operational procedures. Coordinate with suppliers and vendors to ensure timely delivery of goods and services. Qualifications and Requirements: Previous experience in a supervisory or management role within the hospitality industry. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal abilities. Knowledge of restaurant management best practices and industry regulations. Flexibility to work evenings, weekends, and holidays as needed. Relevant qualifications in hospitality management or a related field preferred. Benefits: Competitive salary and performance-based incentives Opportunities for career growth and advancement Staff discounts on food and beverages Supportive and collaborative work environment If you are a motivated and experienced hospitality professional seeking a challenging role as an Assistant General Manager, we encourage you to apply for this position at Pasta Remoli Ealing Broadway. Join our team and play a key role in delivering exceptional dining experiences to our guests. Apply now with your resume and detailing your relevant experience and suitability for the role. We look forward to hearing from you!

We are currently seeking a diligent and customer-focused Toilet Attendant to join our team. As a Toilet Attendant, you will play a crucial role in maintaining the cleanliness and hygiene of our restroom facilities, ensuring a positive experience for our guests. If you have a strong attention to detail, excellent customer service skills, and a commitment to upholding the highest standards of sanitation, we invite you to be an essential part of the fantastic team at our restaurant. Key Responsibilities: - Keep restroom facilities clean, sanitized, and well-stocked with supplies. - Monitor and promptly clean and address any spills or issues in the restroom area. - Assist guests with any immediate restroom needs or concerns. - Ensure that restroom amenities, such as soap and paper towels, are consistently available. - Maintain a welcoming and courteous demeanour while interacting with guests. - Collaborate with cleaning and maintenance staff to address any facility-related issues. - Keep accurate records of cleaning and maintenance activities. *Please note this role will have a fixed rota: Tuesday - Saturday - 6PM til close Requirements: - Previous experience as a Toilet Attendant or in a similar role. - Strong attention to detail and commitment to maintaining cleanliness standards. - Excellent customer service and interpersonal skills. - Ability to work independently and efficiently manage restroom-related tasks. - Good communication skills to address guest inquiries and concerns. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

About Amtel: Amtel operates at the forefront of the hospitality industry, offering memorable experiences across a diverse portfolio of pubs, cafes, and restaurants. Our commitment to excellence, community, and innovation drives us to create spaces where every guest feels valued and every moment becomes a cherished memory. About The Woodman: Nestled in the heart of Wimbledon Park, The Woodman is not just a pub; it's a home away from home for our patrons. Known for our welcoming atmosphere, extensive selection of beers and ales, and our commitment to quality service, we're a place where stories are shared, and laughter is abundant. Position Summary: We are seeking a dynamic and experienced General Manager to lead The Woodman. This role requires a blend of passion for hospitality, strong leadership skills, and the ability to provide exceptional customer service. The ideal candidate will oversee all aspects of our operations, ensuring that The Woodman not only meets but exceeds our patrons' expectations and continues to be a cherished gathering spot in Wimbledon Park. Key Responsibilities: Oversee daily operations of the pub, ensuring efficiency, quality, and the highest level of service. Lead and inspire the team to achieve excellence in all areas, from service to kitchen operations. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage financial budgets, including labor costs, supplies, and inventory, to ensure profitability. Foster a positive, collaborative work environment and promote a culture of respect, communication, and teamwork. Organize and promote events that align with our community-focused brand, enhancing patron engagement and pub visibility. Ensure compliance with all health and safety regulations, licensing laws, and company policies. Analyze and respond to guest feedback, implementing improvements where necessary. Build and maintain strong relationships with vendors, local community members, and stakeholders. Qualifications: Proven experience as a General Manager or similar leadership role in the hospitality industry, preferably in a pub or restaurant setting. Strong understanding of business management, financial principles, and hospitality best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with staff and patrons. Ability to work flexible hours, including evenings, weekends, and holidays. A passion for the hospitality industry and a commitment to providing exceptional customer service. Relevant qualifications in hospitality management or a related field are advantageous.

Restaurant Manager vacancies like this don’t come along very often- Monday to Friday only, WEEKENDS OFF!!!!! Your Dream Schedule! For any experience Manager or Deputy Manager looking for a work/life balance Work/Life Harmony Awaits You! We're looking for a motivated and talented experienced Manager to join our team. If you're passionate about people, innovation, and exceptional hospitality, this is your calling. Must have a really good understanding of Kitchen operations. Apply today as this opportunity won’t be here for long…. FIGO in Italian means “awesome” … If Friendly, Impressive, Genuine, Original sounds like you then give us a shout! To all you lovers of Italian food, we want your unique style to come alive when interacting with our guests. In our gorgeous restaurants we make pasta from scratch, roast our own coffee blends and serve the classic Italian Aperitivo. Come join our stunning team and give London a taste of the good life! Ciao We are looking for a holding GM with our passion for teamwork, to cover maternity leave, and lead the team and site. This role is well suited for an AGM or someone new to a GM role looking to progress and develop their leadership skills. We are a independent business and a close knit team. We work together, have autonomy in our roles, and have a voice in decisions. There is always something new in Scarpetta – no 2 days are the same and there is always an exciting project to get involved with. Whilst this is initially a mat cover role, there is room for development and progression. Are service style being unique – at lunch we are grab n’ go catering for the Canary Wharf office crowd, but dinner is full service restaurant. Driving speed in lunch and authentic hospitality at dinner are what we are looking for! We are a food led business so an understanding of kitchen operations is highly desirable. You will be.... - Positive, warm and approachable - All about the people - prioritising the needs of your team and guests always comes first - Have a teamwork mind-set, 1 team 1 dream - Passionate about all things food and drink - Solutions focused and a creative problem solver - Confident running busy shifts with strong organisational and time management skills - Emotionally intelligent, aware of your development areas and the support you need to succeed. What you will do…. - Exemplify the FIGO values and deliver the ultimate Scarpetta guest experience - Running efficient shifts and responsible for opening and closing procedures. - Lead from the front and inspire your team through training and coaching to enable everyone to reach their potential. - Ensure high standards of health and safety and food safety are maintained at all times - Work with the Management Team to control costs in relation to labour and stock control - Placing and reconciling orders to meet with the restaurant’s needs - Conduct stock counts and be responsible for managing stock control and waste What would I get in return? Perks and Benefits.... - Extra holiday day added after each year up to 33 days - A proper WORK-LIFE Balance - No late nights - 45h contract. - A bonus of up to £4,000 a year, with realistic targets. It’s in all of our interests if you meet the targets! - 50% off across Scarpetta restaurants when dining out with up to 6 guests - Daily high quality and healthy employee lunches and unlimited coffee