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Northgate Resorts offers a wide range of internships that provide students with hands‑on hospitality experience while directly contributing to creating family camping memories for our guests.

Company Description Join the Mercure Hawkwell House Hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster. Job Description MAIN RESPONSIBILITIES Duties Prepare and present menu items showing variety and flair, within the cost margins specified by the hotel. Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained. Order necessary foods according to proposed business demands. Consult with Executive Chef for guidance and authorisation of order. Liaise with Restaurant employees regarding the availability of menu items, additions to the menu and any relevant changes. Work with and co-ordinate the work of apprentices in the preparation and production of food as required. Prepare and ensures availability of mis en place as required. Keep all working areas clean and tidy. Ensure all equipment is maintained, serviced and cleaned. Report any problems to the Executive Chef. Assist and liaise with chef on duty as required Hygiene / Personal safety / Environment Ensures that the workplace remains clean and the safety of consumable goods by always respecting HACCP regulations Respects the instructions and safety guidelines for the equipment used Applies the hotel's security regulations (in case of fire etc) Respects the hotel's commitments to the "Environmental Charter" (saving energy, recycling, sorting waste etc) Customer Relations Provide efficient, friendly and professional service to all guests. Lead by example when attending to guest requests. Show efficiency in constantly striving to provide Total Customer Satisfaction. Take initiative to ensure that interactions with our customers (internal or external) are positive and productive, call a Manager if difficulties arise. Work together with trust so that colleagues and management meet the goals of the department/Hotel. Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency. Take every opportunity to be a salesperson by active selling of special promotions and facilities available within the Hotel. Implement the Accor values and Accor customer vision to Offer the Best Service to Our Customers' Qualifications Requirements of Commis Chef: A proven track record in a similar role within a quality environment A positive approach, excellent organisational skills, and a passion for producing high quality food and customer care. Additional Information PERKS FOR YOU: Employee benefit card offering discounted rates at Accor worldwide Free and delicious meal breaks on duty Complimentary stays in UK and North Ireland Friends & Family discounts 50% food discounts in our restaurants Pension Scheme Staff Uniforms Provided Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Candidates must have the right to work in the UK. TPBN1_UKCT

As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. As an Officer, leads by example by maintaining a firm, calm composure in all situations, tre

Previous experience in a Guest Relations, Guest Experience or Front of House leadership role within luxury hospitality or premium restaurants. A natural relationship-builder who enjoys connecting with guests and creating lasting impressions that extend beyond a single visit. This position focuses on

Park Lane Club London is seeking a full-time Customer Relations Executive to enhance customer experiences by providing accurate, timely service and support.

Join Royal Caribbean Group to elevate the guest experience to new heights. Royal Caribbean Group is seeking a dedicated individual for a guest services role onboard in Greater London. Responsibilities include personalized guest services, handling inquiries and complaints efficiently, and supervising

As Guest Relations Manager in our luxury hotel, you will ensure exceptional guest experiences and maintain the hotel's reputation for excellence. By prioritising guest satisfaction, fostering positive relationships, and delivering exceptional service, you and your team play a crucial role in maintai

A leading cruise line is looking for a Guest Relations Manager to ensure high-quality guest services aboard their vessels. Responsibilities include coordinating the reception team, ensuring guest satisfaction, and resolving issues promptly. This position will be shipboard-based, catering to guests'

Benefits of the Guest Relations Host/ess role include. Duties and responsibilities related to the Guest Relations Host/ess role. Professional and attentive, you consistently anticipate guest needs and deliver service that is both personalised and memorable.

Hyatt Hotels Corporation is seeking a Guest Relations Agent for its Hyatt Regency London – The Churchill. In this luxury hospitality role, you will maintain accurate guest records and coordinate VIP arrivals, ensuring exceptional experiences for all guests.

Hyatt Group is seeking a polished Guest Relations Agent for Hyatt Regency London – The Churchill. The role involves maintaining guest records, managing VIP arrivals, and ensuring a luxury experience for guests.

Pinsent Masons is looking for a Client Experience Team Leader for their London office.In this role, you will lead the reception team to provide top-tier service to clients visiting the firm's Global HQ.Responsibilities include managing service standards, coordinating schedules, and training team mem

Key responsibilities include responding to inquiries, managing reservations, and resolving guest concerns efficiently. Consortium for Clinical Research and Innovation Singapore is seeking enthusiastic individuals to manage guest inquiries and enhance customer experience.

We have an exciting opportunity for a highly organised and detail-focused Guest Relations Assistant to join our weekend operations team. From planning and scheduling to real-time support, you’ll oversee and dispatch tasks to our field team, while maintaining clear communication with both colleague

The Guest Relations Ambassador will directly report to the Guest Relations Manager and is responsible ensuring that on all occasions guests are completely satisfied with their stay and that the service they receive meets or exceeds their expectations. Greets and maintain an excellent working relatio

Previous experience in a similar Guest Relations or Front Office role within a 5-star hotel is highly advantageous, with a strong understanding of luxury service standards and guest expectations. Prepare daily, weekly, and monthly operational reports for Guest Relations performance and service stand

As Butler & Guest Relations Coordinator you will be responsible for looking after every aspect of the guest journey behind the scenes, from the moment the reservation is made to the final departure. You will be responsible for profile management, VIP photo recognition, celebrity riders, group memos

As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs to ensure an exceptional Guest experience. Serve as a point of contact for long‑stay Guests of 14 days or longer, ensuring they feel comfortable and can ask advice or information from Gue

Guest Relations Manager – Fraser Suites. Passion for customer service and a desire to create memorable guest experiences. Maintain service levels that consistently exceed guest expectations and deliver memorable experiences.

Previous experience in a similar Guest Relations or Front Office role within a 5-star hotel is highly advantageous, with a strong understanding of luxury service standards and guest expectations. Next steps: Apply today for this Guest Relations Agent role and start your journey with Hyatt Hotels!. B

Previous experience in a similar Guest Relations or Front Office role within a 5-star hotel is highly advantageous, with a strong understanding of luxury service standards and guest expectations. Duties and responsibilities related to the Guest Relations Agent role. Benefits you will enjoy as a Gues

Our Guest Relations Supervisor is entrusted to supervise the Guest Relations team to ensure memorable guest experiences. Embracing Rosewood standards to ensure a consistent guest experience delivered by all Guest Relations Officers. Intuitively anticipating guests’ needs, by responding promptly an

Guest relations Executives in our team lead by example and support and enable our receptionist to provide our guests with excellent service throughout their stay. Be present in the lobby and at reception in order to meet guests on a daily basis, enhance guest satisfaction. Develop close relationship

Manage with Hospitality lead and coordinate with vendors if necessary for large catering functions, fine dining, any special requests etc Supervise and be present throughout event Assist with any ‘ad hoc’ requirements or request related to functions and events* Assist with communications to pr

The role involves proactive communication and organization to meet guests' needs, particularly for V. The Concierge will be responsible for maintaining a luxurious environment and ensuring seamless execution of all services required by guests. Celebrity Cruises is looking for a Concierge to enhance

Portland Brown Ltd is looking for a detail-focused Guest Relations Assistant to join our weekend operations team. In this role, you'll coordinate serviced apartment operations to ensure guests enjoy a seamless stay. You will plan, schedule, and support our field team while maintaining communication

Responsibilities include managing bookings, guest communication, and upselling experiences across the Thyme Estate.

Huzzle is seeking a Guest Relations & Bookings Manager to effectively manage the guest journey from booking to check-in across various properties in the UK.

The Guest Relations Host/ess position is located at Hyatt Regency London Olympia, part of the transformation of Olympia into London’s newest destination for entertainment, hospitality and business. You bring previous experience in guest experience or front office, ideally within the premium hospit

The Senior Guest Relations plays a pivotal role in creating an elegant, sophisticated, efficient and pro active level of interaction with guests, through her/his management of the receptionist and concierge teams. Prepares a working schedule for the Guests Relations and Concierges. Senior Guest Rela

In this on-site role, you will ensure a seamless guest experience, build lasting relationships with guests and VIPs, and respond proactively to guest feedback. A leading luxury hospitality group in Greater London is looking for an experienced Guest Relations Manager.

Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times--Personalized Customer Services. Ensures that all guest requests, enquiries and complaints are responded to immediately and are followed up on efficiently and to the guests satisf

Guest Relations/Host Intern Opportunities - London, UK.

The key role for you as our Guest Relations Manager will be to ensure that the service provided by the guest relations team is beyond the normal guest experience that would be expected by our guests. You will be expected to maintain and grow the relationship between the hotel and our VIPs and regula

Handles guests enquires and complaints. Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service.

We are looking for a confident, personable, and highly organised Guest Relations & Reservations Manager to lead the guest experience from arrival to departure. Previous experience in hospitality, guest relations, or hosting leadership roles. Handle VIP guests, special requests, and guest feedback pr

Rosewood London is seeking a Guest Relations Supervisor to lead the Guest Relations team, ensuring memorable experiences for guests. Responsibilities include delivering service according to Rosewood standards, anticipating guest needs, and guiding team members. The ideal candidate will have a passio

VIP Guest Relations Coordinator. Ready to race ahead in your career? Plug into our team as a VIP Guest Relations Coordinator and power up our mission!. You don’t just manage guests; you build relationships.

The Guest Relation Host team is a client/hospitality service orientated function responsible for hospitality and events management, reception and visitor management, pantry management, meeting room management and client suite services. Guest Relation Hosts (GRHs) are Employee Experience Ambassadors

A leading hotel chain in Greater London is looking for a Guest Relations Manager to ensure exceptional service and maintain relationships with guests. The role involves managing day-to-day operations, motivating the team, and liaising with various departments to meet guest expectations.

The Guest Relations role is responsible for overseeing daily guest relations operations to ensure every visitor enjoys exceptional service and a memorable beach club experience. Oversee daily guest relations operations, ensuring guests receive exceptional service and a memorable experience at the be

Hyatt Regency London – The Churchill is looking for a Guest Relations Agent to deliver exceptional guest experiences. This role involves maintaining guest records, preparing operational reports, and coordinating VIP arrivals.

Provides guests with the highest quality guest services, demonstrating genuine concern for guests wellbeing at all times. Incorporates Company service standards, personalized service and sincere hospitality by creating positive experiences for guests, efficiently engaging with guests and anticipatin

A leading luxury goods company is seeking a Host intern for its London boutiques.This role requires prior experience in a fast-paced luxury environment and a passion for providing outstanding customer service.The successful candidate will be responsible for creating memorable experiences for clients

Covent Garden Hotel - Front of House is seeking a Receptionist to be the welcoming face of this prestigious hotel.You will manage check-in and check-out procedures while providing information about hotel services and local attractions.The ideal candidate possesses excellent communication skills, att

The role involves creating a welcoming atmosphere and building guest relationships while maintaining attention to detail.

Welcome all guests and customers to the hotel with exceptional service, including seamless guest check-in and check-out processes. Ensure accurate posting of charges with supporting documentation for guest accounts. Provide support to guests with inquiries, luggage, and booking services when needed.