Guest services attendant jobs in London

We are looking for a Toilet Attendant to join the team as part of Cipriani Family Full Time Commis Toilet Attendant (around 40 hours a week) You will work 8 shift a week with two days off. All extra shift will be paid as Overtime. Benefit: Private Insurance. Two meals per day are provided. Responsibilities: Provide excellent service to all guests Checking bathrooms and ensure everything is in order. Fold hand towels. Apply today and join us as a Toilet Attendant. Cipriani Restaurant is one of the most popular and successful Restaurant in Central London. Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.

Job Ad: Cloakroom Attendant (Part-time), We are currently seeking a professional and reliable Cloakroom Attendant to join our team in the high-end corporate sector. This is a Monday to Friday part-time position based in Canary Wharf and Blackfriars. Responsibilities: Greet and welcome guests in a friendly and professional manner. Provide exceptional customer service by efficiently handling coat check and personal item storage. Maintain a clean and organized cloakroom area. Ensure the security and safekeeping of guests' belongings. Assist with any other duties as assigned. Requirements: Previous experience in a customer service role is preferred. Excellent communication and interpersonal skills. Ability to multi-task and work efficiently under pressure. Attention to detail and strong organizational skills. Professional and presentable appearance. Working Hours: Monday to Friday Part-time hours Compensation: Hourly rate: £16 If you are passionate about providing impeccable service and enjoy working in a corporate environment, please submit your application with your resume and a brief cover letter. We look forward to reviewing your application!

La Mia Mamma is seeking for experienced Waiters/Waitresses who can deliver an exceptional service to our guests!. La Mia Mamma is a Restaurant with a unique concept. Concept created to deliver the authentic Italian MAMMA cuisine, cooked and served directly from real Italian mammas. The position is currently open for the following location: La mia Mamma, 2 Hollywood Road, SW10 9HY Responsibilities: - Greet customers upon entrance - Prepare dining tables by arranging condiments, kitchenware and decorations - Help patrons select dishes by answering questions about foods and drinks, describing house specialties and identifying appropriate drink pairings - Take orders to kitchen staff and notify them of any special requests or dietary needs - Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process - Issue bills and obtain payment If you're passionate and enthusiastic about Italy, Italian food and culture, this could be the start of something special! WAITER/WAITRESS Up to £14 per hour (including tronc) + tips

Terra Rossa, a renowned Italian restaurant with vibrant venues in Angel and St Pauls, is seeking dedicated Runners to join our dynamic team. This position offers both part-time and full-time opportunities. Main Duties: - Assisting servers and bartenders with the smooth running of daily operations - Delivering food and beverages to tables promptly and efficiently - Clearing tables and resetting them for the next guests - Ensuring cleanliness and tidiness in the dining areas - Providing excellent customer service by attending to guest needs promptly and courteously Requirements: - RIGHT TO WORK IN THE UK - Strong communication skills and a positive attitude - Ability to work efficiently in a fast-paced environment If you are passionate about hospitality and thrive in a bustling restaurant environment, we'd love to hear from you. Apply now to join the Terra Rossa team!

We are seeking experienced and professional Wait Staff to provide exceptional service by serving meals and drinks to our valued patrons. Your primary goal will be to ensure customer satisfaction and enhance our establishment’s reputation through your excellent customer service skills. As a Wait Staff member, you will be responsible for welcoming guests, taking orders accurately, delivering orders promptly and efficiently, and addressing any customer inquiries or concerns. You will also collaborate with the kitchen staff and management team to ensure smooth operations and maintain high standards of cleanliness and service. To succeed in this role, you should have a friendly and outgoing demeanor, excellent communication skills, and the ability to work well under pressure. Prior experience in a similar position and knowledge of food safety regulations are preferred. Join our team and contribute to creating memorable dining experiences for our patrons while upholding the reputation of our establishment. Responsibilities Show customers to their seats and present our variety of menu options Advise on the best food and drink choices for each customer and answer questions Take orders and deliver them to the table deftly and accurately Attend to the tables and guarantee compliance to cleanliness standards Check the quality of the final servings and resolve any issues Deliver checks and accept payment Work with other staff as a team Work diligently to achieve outstanding service quality Requirements and skills Proven work experience as a Server, Wait Staff Member Ability to build relationships with colleagues and customers and ensure mutual satisfaction. Customer-oriented and planning skills Working knowledge of cash register and any ordering information system Outstanding people skills Patient and friendly with demonstrated experience in problem solving Good physical condition High school diploma; food safety training will be a plus

Head Chef La Nonna Pasta Fresca We work in an open kitchen so the customers can see us do what we do best! Our working hours are incredibly work-life balance friendly, having two days off per week, Monday being fixed as we are closed and all other days, you'll never work later than 11pm. We need chefs who will: Be able to develop dishes seasonally and understand the GP food costing in general. Work closely with all team members, as we are a one team approach Produce and prepare food to the agreed standard and within agreed timescales Adhere stringently to all food hygiene and health & safety legislation at all times Work with us to build an exceptional reputation and hunger for our food! Be searching for a hands-on role. The Ideal Candidate will: Have previously worked with fresh pasta and Italian cuisine is essential Have excellent knowledge of running a kitchen. Dealing with suppliers and ensuring that they supply quality goods at affordable prices Managing the inventory and ordering stock as needed Overseeing the maintenance of kitchen equipment and organising repairs when needed Handling staff issues, such as sick leave and attendance, and taking disciplinary action when necessary Developing new dishes and overhauling menus to attract more clientele Ensuring that guests receive excellent service and enjoy their culinary experience Be passionate about food and the ingredients they work with Have at least 1 year experience in a structured kitchen environment as a Head Chef Be an exceptional communicator Have experience on running a kitchen during service Have a great work ethic that they can inspire the team Be calm under pressure, and work using their own initiative Hours The hours would be 48 hours per week, having two days off per week, including Mondays. Our Restaurant closes at 10pm, so you will rarely work past 11pm (even on weekends). We are looking for a chef with experience as a Head Chef that is looking to to join our team in Brixton for our 45 cover restaurant specialising in fresh pasta within the vibrant Brixton Market. The Concept: La Nonna is an independent neighbourhood Italian restaurant bringing artisan-crafted fresh pasta plates to the heart of Brixton’s vibrant and bustling Market Row. Celebrating the best of speciality and seasonal produce from Italy and the UK, La Nonna is all about humble, honest and uncomplicated cooking in an intimate relaxed open kitchen environment. History of La Nonna - La Nonna Pasta Fresca is a fresh pasta concept started in 2018 in Flat Iron Square as a street food stall and after opening the second street food restaurant and due to the popularity of the food we have decided to open a bricks and mortar site. We take pride in making everything from scratch with a passion using the freshest ingredients and keeping true to our Italian Nonna. The Brixton site is a modern take on a Trattoria with cocktails, wines and the freshest pasta in town inside the atmospheric bustle of Brixton Market.

Position: Waiter/Waitress Experience: Minimum of 1 year in a restaurant setting Schedule: 30-45 hours per week Flexible hours Job Description: The Waiter/Waitress is responsible for providing exceptional customer service and ensuring a positive dining experience for restaurant patrons. This role involves taking food and beverage orders, serving meals, and attending to guests' needs throughout their visit. The ideal candidate will have a minimum of 1 year of experience as a waiter/waitress, strong communication skills, and a friendly and professional demeanor. Key Responsibilities: Greet and seat guests in a courteous and welcoming manner. Present menus, answer questions about menu items, and make recommendations based on guests' preferences. Take accurate food and beverage orders and relay them to the kitchen staff promptly. Serve meals and beverages to guests in a timely and efficient manner. Monitor and anticipate guests' needs, replenishing drinks, and clearing dishes as necessary. Handle guest inquiries, concerns, and feedback in a polite and professional manner. Process payments, issue receipts, and maintain accurate records of transactions. Collaborate with kitchen and bar staff to ensure smooth and coordinated service. Qualifications: Minimum of 1 year of experience as a waiter/waitress or in a similar customer service role within a restaurant setting. Strong communication, interpersonal, and multitasking skills. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Positive attitude, team-oriented mindset, and commitment to providing exceptional customer service. Knowledge of food and beverage offerings, menu items, and basic culinary terminology. Availability to work flexible hours, including evenings, weekends, and holidays as required. Reliable, punctual, and able to work independently as well as part of a team.

We are looking for a Chef de Partie to join us at our Luxury 5 star Hotel in London. You must have a minimum 1 years experience as a Chef. Responsibilities: To start your shift on time in the correct uniform To accept flexible work schedule necessary for uninterrupted service to the food production function; to remain on shift beyond your scheduled time due to demands of the business to ensure guest satisfaction. To promote a helpful image to clients and to give full co-operation to any staff members requiring assistance for a customer, having a caring and helpful attitude and anticipating customer’s needs whenever possible, to enhance quality service and in turn to enhance client satisfaction. To maintain effective communication within the team and to attend hotel meetings, briefings and training sessions when required. To ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly. To set up the mise en place ensuring proper amounts are in place for forecasted covers, functions and all reservations. To prepare and properly garnishes all food orders as they are received in accordance with menu specifications, insuring proper plate presentation; to ensure that each dish is delivered on time and to the standard required using the assistance of the Chefs on duty if needed. Supervise the proper set-up of each item on menus and insures their readiness To maintains own working area, materials and company property clean, tidy and in good working order. Ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly. To confer closely with the Head Chef and Sous Chef daily

ASSISTANT GENERAL MANAGER - HOPPERS GROUP Salary - Up to £46,000 pa Schedule - Full Time Experience - previous experience in a quality restaurant Hoppers are seeking a Assistant General Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Assistant General Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Hoppers the much talked about, fast paced Sri Lankan restaurant. We are looking for team members who can come on-board to our award-winning concept inspired by the food of Tamil Nadu and Sri Lanka. We serve our London twist on hoppers, dosas, kothus and roasts. Complimented by a tropical drinks list with Genever and Arrack at its heart. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Assistant General Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. As Assistant General Manager, you will be responsible for: Overseeing a large restaurant team and ensuring the running of a smooth service Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Assistant General Manager will have: Previous experience as a Assistant General Manager or Restaurant Manager ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Eagerness to learn and develop your career within an award-winning restaurant group.

Waiting staff "Lore of the Land" based next to BT tower, a two Rosette gastro pub in London is currently recruiting Waiting staff with experience. As a Waiting Staff in Lore of the Land restaurant, you will be responsible for creating and delivering an exceptional experience for our guests. Your tasks will include but will not be limited to: • To create an exceptional experience for our guests. • To have a complete understanding of the menu and concept • To provide a genuine, attentive, and friendly service to our guests in order to reflect the Lore of the Land standards. • Make sure all service prep is ready in advance; including table set-up, cutlery, napkins, salt and pepper filled, etc. • Attend and participate in briefings and team meetings; sharing any insights you may have for the team. • Anticipates guest's needs and provide them with a personalised, crafted experience. • Communicate effectively with the kitchen team at all times In return we are offering fantastic industry leading rewards and benefits, including: •Great salary with additional service charge being added after passing the probation •Delicious staff meals •Staff discount for you and your friend up to 4 people for food and drinks at Lore of the Land •Staff discounts on all Mitchells & Butlers Restaurant/Bars for up to 4people •Life-work balance •Perkbox benefits •Trip to our Gritchie brewery In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

HMS is hiring a room attendant for luxury hotels in Central London. Job Description Clean, sanitize, and prepare rooms for new arrivals. Collaborate with the team for efficient operations. Report maintenance issues promptly. Respect guest privacy and security. Requirements: Must have rights to work in UK A great opportunity, Full time job including meal in Break.

Our modern Japanese bar restaurant, based in Notting Hill, is looking for a friendly and competent waitress/waiter. Since the quality of our service is crucial to success the right applicant must have previous experience in a similar high end establishment. Good command of English is essential. You should be adept at working in fast-paced, unpredictable environments. responsibilities Greet customers upon entrance Prepare dining tables by arranging condiments, kitchenware and decorations Help patrons select dishes by answering questions about foods and drinks, describing house specialties and identifying appropriate drink pairings Take orders to kitchen staff and notify them of any special requests or dietary needs Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process skills Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Paid holidays Support with professional development an

Based at: Chancery Lane. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.

We are a well established backpackers hostel in central London and we are currently looking for our next 'super star' night receptionist. If you have a bubbly personality, like to have fun at work and willing to provide great customer service then we would like to hear from you. You will be part of a small and very friendly team. The job is very much 'hands on' and your job tasks will include welcoming guests to the hostel, checking in and checking out of guests, processing payments, attending the laundry room, light cleaning and tidying up duties, security and supervision. We are recruiting for a full time position and shifts will be mostly nights from 0.00 to 8am. No previous experience required but foreign languages would be an advantage. We care more about your personality and attitude than about your previous jobs. If interested please get in touch to arrange an interview.

We are looking for a passionate** Hotel Receptionist** to join our wonderful team at Merit Kensington Hotel, our elegant 4 star boutique hotel in Earl’s Court. What you’ll do - Attend to all guest queries in a prompt, professional manner ensuring a high level of guest satisfaction. - Completing a seamless check in and check out service for all our guests. - To act as a point of contact for all guests, helping and offering them efficient customer service, identifying their needs as well as product knowledge - Ensure the correct handling of guest messages, mail and packages. - To know details of the day’s arrivals, identify priority guests, VIPs and ensuring their rooms are checked prior to arrival and placed with relevant VIP amenities. - Ability to work independently and handle emergency situations calmly.

Meat and Wine Company Mayfair requires a full time experienced waiter to join our team. Must have previous full service dinning experience in a high end establishment. Must have the right to work in the UK and able to commute to London Responsibilities: - Greet and welcome guests in a friendly and professional manner - Take food and drink orders accurately and promptly - Provide menu recommendations and answer questions about the menu - Upsell additional items and beverages to increase revenue - Deliver food and beverages to tables in a timely manner - Ensure customer satisfaction by attending to their needs throughout their dining experience - Prepare tables for new guests, including setting up silverware, napkins, and condiments - Collaborate with kitchen staff to ensure accurate and timely order delivery - Maintain cleanliness and organization of the dining area Qualifications: - Previous experience in hospitality or customer service is preferred - Knowledge of food preparation and restaurant operations is a plus - Familiarity with kitchen equipment and food safety guidelines is desirable - Basic math skills for handling payments and making change - Excellent communication and interpersonal skills to provide exceptional guest services - Ability to work in a fast-paced environment while maintaining attention to detail Please note that this position requires standing for long periods of time and the ability to lift trays of food or drink. If you are passionate about providing excellent customer service, have a love for the culinary industry, and enjoy working in a team-oriented environment, we would love to hear from you!

Seeking Extraordinary Temp Corporate Receptionist Are you an exceptional receptionist with a passion for delivering unparalleled client care? Look no further! We have an incredible opportunity for you to join some of the world's leading corporate offices as a temporary receptionist. Don't miss out on this chance to showcase your skills and be part of a prestigious team! Position: Temporary Receptionist Shifts: 7 hours per day What we offer: Be part of one of the world's best corporate: Join a renowned organization that sets the standard in the legal industry. Exclusive work environment: Experience the prestige and sophistication of a high-end location known for its excellence. Unmatched receptionist experience: Utilize your exceptional skills to provide top-notch client care to esteemed clientele. Competitive compensation: Enjoy a rewarding package that reflects your expertise and contributions. Requirements: Proven experience as a receptionist in a high-end location: We're looking for candidates who have excelled in providing exceptional service to discerning clients. Stellar reception and client care skills: Demonstrated ability to handle various responsibilities while maintaining a professional and friendly demeanour. Outstanding communication: Fluent in verbal and written English, with an ability to articulate messages clearly and concisely. Professionalism and poise: Maintain composure in demanding situations and handle confidential information with the utmost discretion. Flexibility and adaptability: Able to handle a dynamic work environment and adjust to changing priorities. Responsibilities: Greet and welcome clients and visitors: Create a warm and inviting atmosphere, ensuring guests feel valued and attended to. Manage phone calls and correspondence: Professionally handle incoming calls, take accurate messages, and direct inquiries to the appropriate parties. Administrative support: Assist with scheduling appointments, managing calendars Job Types: Part Time Any day between Monday to Friday Salary: £12.00-£15.00 per hour