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  • Restaurant General Manager
    Restaurant General Manager
    16 hours ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    General Manager – Basrah Lounge Job Type: Full-time Schedule: Flexible hours, including evenings, weekends and bank holidays Basrah Lounge is looking for an experienced, confident and hands-on General Manager to oversee the daily operation of our busy restaurant and lounge. The successful candidate will be responsible for leading the team, maintaining excellent customer service, managing staff performance and ensuring the venue operates smoothly, efficiently and to a consistently high standard. Key Responsibilities • Oversee the day-to-day running of the restaurant and lounge, • Lead, support and motivate front-of-house, bar and kitchen teams, • Create and manage weekly staff rotas using the Deputy app, • Monitor employee attendance, lateness, breaks, availability and working hours, • Approve timesheets and ensure staff hours are recorded accurately, • Ensure each shift is appropriately staffed according to business needs, • Recruit, train and onboard new employees, • Conduct staff meetings, performance reviews and disciplinary procedures when required, • Set clear expectations and ensure all team members follow company policies, • Maintain excellent standards of customer service, • Handle customer enquiries, complaints and special requests professionally, • Oversee table bookings, events and busy service periods, • Monitor stock levels and coordinate ordering with suppliers, • Reduce unnecessary waste and control operational costs, • Oversee cash handling, tills, end-of-day reports and banking procedures, • Monitor sales performance and help achieve business targets, • Ensure the venue remains clean, organised and presentable, • Carry out regular checks of the restaurant, kitchen, toilets and customer areas, • Ensure compliance with food hygiene, health and safety, licensing and fire-safety requirements, • Work closely with the owners and provide regular updates on staffing, sales, customer feedback and operational issues, • Step in and support the team during busy periods when required, • Identify ways to improve service, efficiency and the overall customer experience Skills and Experience • Previous experience as a General Manager, Restaurant Manager or in a similar senior hospitality role, • Strong leadership and people-management skills, • Experience creating rotas and managing staff through Deputy or a similar workforce-management system, • Excellent communication and customer-service skills, • Confident handling complaints and resolving problems calmly, • Good understanding of stock control, labour costs, cash handling and sales targets, • Knowledge of food hygiene, health and safety and licensing requirements, • Highly organised, reliable and able to work under pressure, • Comfortable managing a busy restaurant and lounge environment, • Flexible availability, including evenings, weekends and bank holidays, • A hands-on management style and willingness to support all areas of the business What We Offer • A senior leadership position within a growing hospitality business, • A friendly and lively working environment, • The opportunity to make a genuine impact on the venue’s performance, • Competitive salary based on experience, • Staff benefits and additional incentives to be discussed If you are an experienced hospitality manager with strong leadership skills and a passion for providing excellent customer experiences, we would love to hear from you. Please apply with your CV and a short explanation of your relevant management experience.

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  • Junior Compliance Auditor (Non Financial)
    Junior Compliance Auditor (Non Financial)
    22 days ago
    £34000 yearly
    Full-time
    Manchester

    Summary An exciting opportunity has opened up for an addition to our Compliance and Security Team. We are looking for an energetic and self-motivated individual who possesses the highest levels of integrity and resilience. The ideal candidate will have experience within the security industry and have an understanding of processes used to monitor and ensure compliance, ideally auditing, however extensive training will be provided. You will be able to illustrate that you can work efficiently and effectively on your own with the ability to adapt where required to support in investigations as and when needed by the Compliance and Security Manager. The role will involve the completion of bespoke in house audits using an iPad whilst in the field to ensure compliance by our franchises. This position offers the right candidate the opportunity to plan their defined monthly work load allowing flexibility to manage their own hours independently. The successful candidate will have access to a company car and will be expected to travel to attend sites and be willing to stay overnight away from home. For this reason, the applicant must hold a full clean driving licence. Role and Responsibilities: • Whilst supported by a professional management team, the successful applicant will be working alone for long periods with autonomy to plan and deliver a prescribed number of audit assignments on a monthly basis in accordance with the Audit Plan., • Make suitable recommendations to address risks or control weaknesses identified. Highlight and assess alternatives that might yield further improved efficiency or additional cost savings., • Ensure that audits are completed to the required standard in line with appropriate and relevant methodologies and requirements., • Ensure that audits are delivered on time., • Support the Compliance and Security Manager in meeting demands of the business. Key Attributes: • IT proficient, • Proactive, • Self-motivated, • Professional, • Level headed with the ability to handle difficult situations and or people, • Independent and adaptable, • Good administration skills, • Must be well organised with excellent attention to detail, • Excellent communicator on all levels, • Flexibility – able to easily adapt to a changing environment, • Able and prepared to work away from home with overnight stays., • Holding a full driving licence and is prepared to travel throughout the North of England, • Willingness to undergo training in our auditing system and our business processes Essential Experience: • Experience of prioritising, managing and delivering own workload, working with minimal supervision., • Ability to work with flexibility to meet competing deadlines., • Ability to communicate clearly and concisely with all levels of management, both orally and in writing., • Proficiency in the use of Word and Excel packages, • Possession of excellent inter-personal skills and an ability to ensure professional standards are maintained at all times., • Able to develop close working relationships and communicate effectively with a culturally diverse franchise network., • Maintain the highest levels of integrity and resilience with strict independence from all non-audit operational staff. Desired Experience: • Experience in working in a field-based role, • Demonstrated knowledge of audit procedures – however full training will be given., • Familiar with franchise networks – however full training will be given., • Knowledge of the car wash industry – however full training will be given., • Understanding of Modern Slavery issues

    No experience
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  • General Manager
    General Manager
    16 hours ago
    £36000–£40000 yearly
    Full-time
    Trafford Park, Stretford

    GENERAL MANAGER – BASRAH LOUNGE We are looking for an experienced, confident and highly organised General Manager to take full responsibility for the day-to-day operation of Basrah Lounge. This is a senior management position. We need someone who can lead from the front, manage a large team, maintain high standards and take ownership of the business when the owners are not present. Key Responsibilities • Lead, manage and motivate the entire restaurant and lounge team., • Manage supervisors, assistant managers, front-of-house, kitchen and support staff., • Ensure every department is properly staffed and operating efficiently., • Prepare and manage staff rotas while controlling labour costs., • Recruit, train, develop and performance-manage employees., • Deal professionally with staff issues, complaints and disciplinary matters., • Maintain excellent standards of customer service and guest experience., • Handle customer complaints and resolve problems quickly and professionally., • Ensure food hygiene, health & safety, licensing and company procedures are followed at all times., • Maintain excellent standards of cleanliness throughout the premises., • Monitor sales, staffing costs, wastage and other key operating costs., • Review daily and weekly performance and identify areas requiring improvement., • Monitor cash handling, till procedures, voids, discounts and end-of-day reporting., • Manage stock levels, ordering and supplier relationships., • Oversee busy weekends, events and entertainment nights., • Carry out regular management meetings and communicate clear expectations to the team., • Ensure opening and closing procedures are completed correctly., • Identify problems before they become serious and take responsibility for resolving them., • Report directly to the owners with clear updates on performance, staffing, customer feedback and any operational concerns. What We Are Looking For The successful candidate should have strong previous General Manager or senior restaurant management experience, preferably within a high-volume restaurant, lounge or hospitality venue. You must be: A strong leader • Hands-on • Commercially aware • Highly organised • Reliable • Professional • Confident managing a large team • Excellent with customers • Able to work under pressure • Comfortable taking accountability This is not simply a floor manager position. We are looking for someone capable of taking ownership of the operation, improving standards and helping drive Basrah Lounge forward. Full-time position Competitive salary – dependent on experience

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  • Delivery Driver
    Delivery Driver
    23 days ago
    £2400–£5000 monthly
    Full-time
    Manchester

    We are seeking dedicated and reliable Delivery Drivers to join our team. As a Delivery Driver, you will play a crucial role in connecting local businesses with their customers by ensuring efficient and timely deliveries. Key Responsibilities: • Safely and efficiently transport goods from various local businesses to customers., • Adhere to delivery schedules and routes, ensuring prompt arrival., • Provide excellent customer service during deliveries, representing Quick Up professionally., • Handle goods with care to ensure they arrive in perfect condition., • Utilize navigation tools effectively to find the most efficient routes within the service area. Requirements: • Valid driving license and a good driving record., • Access to a reliable vehicle., • Familiarity with the local area is advantageous., • Excellent time management and organizational skills., • Strong customer service orientation and a polite demeanor., • Ability to work independently and efficiently. What We Offer: • Flexible working hours to suit your lifestyle., • Competitive compensation for every delivery., • A supportive and positive work environment., • Opportunity to be a vital link between local businesses and their customers, contributing to the local economy. since our rates are higher than uber eats other delivery companies, you will earn more when you start working. We offer £3.50 for the initial mile and will add £1 for each mile thats added.

    Immediate start!
    No experience
    Easy apply
  • Solar Sales Executive
    Solar Sales Executive
    1 month ago
    £30000–£60000 yearly
    Full-time
    Manchester

    With the cost of living rising, from food to energy and every bill in between it can feel like we are always spending more. At Dawnstar Energy, we are here to help our customers take back control of their spending with affordable Solar Power. This is a customer-facing role where you will focus on building relationships, educating customers and making a great first impression of the Dawnstar brand. You will be responsible for answering questions, talking about the options available and setting up appointments for our closing team. Key Responsibilities: • Relationship Building: Work on building and keeping strong relationships with industry partners who can give us steady leads., • Sales Pipeline Management: Make sure the sales pipeline runs smoothly, following up on each lead, making sure they are qualified and turning them into successful deals., • Sales Reporting: Share sales performance reports, tracking important metrics and giving regular updates to management., • Collaboration: Team up with other departments like marketing, customer support and installation teams to make sure we give our clients the best service possible. Administrative Responsibilities: • CRM & Data Management: Keep your CRM systems upto date by tracking leads, keeping tabs on client interactions and making sure sales conversions are on track. Requirements: • Sales Experience: While it’s a plus to have some sales experience, it’s not a must. No previous solar experience is required, as full training will be provided., • Communication Skills: You should be comfortable communicating in English, both when you speak and when you write., • Administrative Skills: You’ll need to be organised and detail-oriented when handling administrative tasks. If you’ve used CRM software before and are familiar with basic Microsoft Office tools, that’s even better., • Travel Flexibility: A valid UK driving licence isn’t necessary, but it would be a great advantage. Key Competencies: • Customer-Centric: You should be passionate about providing excellent customer service and finding solutions that really meet your clients’ needs., • Results-Driven: You should be highly motivated to achieve and even surpass your sales targets., • Team Player: You should be able to work well with people from different departments to ensure everything runs smoothly and your clients are happy. Incentives & Benefits: • Commission-based role with an OTE of around £1,000 to £5,000 per week after training., • A clear path for advancement., • Weekly social events., • Flexitime, • Referral programme

    Immediate start!
    No experience
    Easy apply
  • Waiter / Waitress
    Waiter / Waitress
    1 month ago
    £12.71–£13 hourly
    Full-time
    Ancoats, Manchester

    We’re looking for a passionate Waiter / Waitress to join the team at Bruco Italian Bar & Kitchen, an independent neighbourhood Italian restaurant in the heart of Ancoats, Manchester. At Bruco, we pride ourselves on serving exceptional food, quality drinks, and delivering genuine, relaxed hospitality in a busy and welcoming environment. We’re looking for someone who loves hospitality and understands that great service is what keeps guests coming back. The Role As part of our front of house team, you will play a key role in creating memorable guest experiences from the moment customers walk through the door. Responsibilities • Greeting guests and creating a warm, welcoming experience, • Taking food and drink orders confidently and accurately, • Delivering food and drinks while maintaining high service standards, • Understanding the menu and being able to guide guests through dishes, specials and drinks, • Working closely with the kitchen and bar team to ensure smooth service, • Managing guest requests and handling service professionally, • Setting, clearing and resetting tables efficiently, • Maintaining cleanliness and presentation standards throughout service, • Supporting the wider team during busy periods What We’re Looking For • Previous restaurant or hospitality experience preferred, • Positive attitude and strong work ethic, • Excellent communication skills, • Ability to work calmly in a fast-paced environment, • A genuine passion for customer service, • Flexible availability including evenings and weekends, • Must be based in Manchester and have the legal right to work in the UK What We Offer • Competitive hourly pay plus tips, • Flexible hours based on business needs, • Opportunity to grow within an independent, ambitious hospitality business, • Staff food whilst on shift, • A supportive team environment with genuine opportunities to develop If you enjoy great food, great people and being part of a team that genuinely cares about hospitality, we’d love to hear from you.

    Immediate start!
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  • Shop Manager
    Shop Manager
    2 months ago
    £33500–£34500 yearly
    Full-time
    Failsworth

    We are seeking an experienced and dynamic Takeaway Manager to oversee daily operations of our takeaway service. The ideal candidate will possess strong leadership skills, a solid background in food preparation and hospitality, and the ability to manage a team efficiently. This role involves ensuring high standards of food safety, customer satisfaction, and operational efficiency. The Takeaway Manager will play a pivotal role in maintaining the smooth running of the outlet, supervising staff, and delivering exceptional service to our customers. Responsibilities • Oversee daily takeaway operations, ensuring timely and efficient food production and delivery, • Supervise and motivate team members, including cooks, servers, and support staff, • Ensure all food preparation and cooking meet established quality standards and food safety regulations, • Manage stock levels, order supplies, and ensure proper storage of ingredients, • Maintain cleanliness and organisation within the kitchen and service areas, • Implement training programmes for staff to uphold service standards and health & safety protocols, • Handle customer enquiries, complaints, and feedback professionally to enhance customer satisfaction, • Monitor staff performance and provide coaching or disciplinary actions as necessary, • Assist in menu planning and development to optimise sales opportunities Skills • Proven experience in food preparation, cooking, or kitchen management within a restaurant or hospitality environment, • Supervising experience with strong team management capabilities, • Knowledge of food safety standards and procedures, • Excellent leadership skills with the ability to motivate a team under pressure, • Strong organisational skills with attention to detail in food production and service processes, • Good communication skills to liaise effectively with staff and customers, • Experience in hospitality or hotel settings is advantageous, • Ability to manage multiple tasks efficiently in a fast-paced environment, • Previous experience in serving or barista roles is beneficial but not essential This position offers an exciting opportunity for an enthusiastic professional eager to lead a dedicated team while delivering outstanding takeaway services. We welcome applicants with relevant culinary or hospitality backgrounds who are committed to excellence.

    No experience
    Easy apply
  • E-Commerce Assistant
    E-Commerce Assistant
    2 months ago
    £12.71–£13.5 hourly
    Full-time
    Trafford Park, Stretford

    About the Role We are looking for a proactive and customer-focused E-commerce Helpdesk Executive to support our growing online business. The successful candidate will be responsible for handling customer enquiries, processing orders, resolving issues, and ensuring an excellent customer experience across our e-commerce platforms. Key Responsibilities • Respond to customer enquiries via email, phone, live chat, and social media., • Process and monitor customer orders, returns, refunds, and exchanges., • Resolve delivery, payment, and product-related issues promptly., • Liaise with warehouse, logistics, and sales teams to ensure smooth order fulfilment., • Update customer records and maintain accurate helpdesk documentation., • Monitor online marketplaces and website enquiries., • Escalate complex issues to the relevant departments when necessary., • Assist with product listings, stock updates, and general e-commerce administration., • Maintain high levels of customer satisfaction and service standards. Requirements • Previous experience in customer service, helpdesk, or e-commerce support., • Excellent communication and problem-solving skills., • Strong computer skills, including Microsoft Office and CRM systems., • Ability to multitask and work in a fast-paced environment., • Good organisational and time-management skills., • Experience with Shopify, Amazon Seller Central, eBay, or similar platforms is advantageous. What We Offer • £12.71 - £13.00 per hour, • Career development and training opportunities., • Friendly and supportive working environment., • Employee discounts and company benefits., • Opportunity to grow within a rapidly expanding e-commerce business. ###

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  • Warehouse and Workshop employee
    Warehouse and Workshop employee
    2 months ago
    £13.5 hourly
    Full-time
    Trafford Park, Stretford

    Main duties include: • Preparing, assembling, templating, and cutting of aluminium floors to written instructions – training is provided, • Ensuring cleanliness, tidiness, and safety of work environment, • Loading and unloading delivery vehicles, • Accepting delivery of inventory, • Counting and confirming inventory, • Inspecting inventory for damage and faults, • Communicating errors to relevant parties, • Marking and labelling stock, • Storing inventory in accessible manner, • Loading and wrapping stock on pallets, • (Building loads with forklift), • Handle and transport products, materials, and equipment, • Use power tools and machinery (e.g., forklifts) when needed, • Follow instructions from supervisors to perform manual labour tasks Role Requirements: • English language, and work authorisation for United Kingdom, • Ability to meet the physical demands of the job (standing for long periods of time, lifting heavy loads of up to 40 pounds, undeterred by heights etc.), • Ability and willingness to learn, • Great work attitude, and good moral character, • Positive work history and ability to maintain solid attendance, • Good hand-eye coordination, • Communication and teamwork skills, • Commitment to safety rules, • Apprenticeship or specialization is an asset, but not necessary., • Work experience as general labourer, preferably in warehouse, welcome but no requirement, • Familiarity with power tools and machinery is a plus, • Training will be carried out on the job for any special requirements of the role, • Forklift truck licence is a plus but not a must. We would arrange a forklift truck course if required Further details Prior experience is not required for this full-time position. Are you looking for a long-term role and are ready to start immediately? The job is directly with the company, not through an agency. • Full time position | 6 months temporary contract | temp to perm, • Working hours: Mon-Fri, no weekend work Mon-Thurs: 8.00-16.30 |Fri: 8.00-14.00 • Work location: Trafford Park, • Start: ASAP If this role if for you, please apply now with your CV. Job Types: Full-time, Temporary contract, Temp to perm Benefits: • On-site parking, • Transport links Schedule: • Monday to Friday, • No weekends Ability to commute/relocate: • Trafford Park: reliably commute or plan to relocate before starting work (required) Experience: • Warehouse experience: 1 year (preferred), • Warehouse: 1 year (preferred), • Workshop: 1 year (preferred) Language: • English (required) Licence/Certification: • Driving Licence (preferred)

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