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Partnership Manager – B2B Lead-Data Solutions (Remote) Company: SPONA Global Ltd, 85 Great Portland Street, First Floor, London, England, CN 15306836. Type: Independent Partner · Commission-only Territory: Worldwide Company Overview SPONA is a UK-based global B2B SaaS data provider that gives sales teams that sell to brick-and-mortar industries reliable, hard to find prospect data the same day they order. With faster, better lists, our clients start conversations sooner and close deals more quickly. Examples of current users: Prop-tech companies that help landlords be more efficient Recruiters who place construction talent Building-materials and tool makers growing dealer networks Regional trucking and logistics firms winning new freight contracts Program Highlights Commission: 15 – 24 % of gross revenue on every order; the rate grows as partner total revenue increases. Fast payment: Commissions are paid within five business days after the client pays. 10 % client discount: Every customer gets an instant 10 % price cut, helping you close more business. Recurring income: You keep earning on every new customer transaction. Low admin work: After you send a short lead request form, SPONA handles data gathering, quality checks, and delivery. Key Tasks Introduce SPONA to CROs, VPs of Sales, Sales Ops leaders, and SDR/BDR managers who sell to brick-and-mortar sectors. Explain what we deliver, our prices, and timing; secure signed orders. Look after each client account, submit new lead requests, and answer basic questions. Pass on product feedback or support issues to SPONA as needed. Ideal Partner Proven success in B2B sales, channel work, or partnerships—especially in high-ticket sales to brick-and-mortar Strong network of sales leaders who target brick-and-mortar businesses. Clear, professional communicator who can work independently. Commission Table Partner revenue Commission Up to 10.000 $ 15 % 10.001 – 30.000 $ 18 % 30.001 – 100.000 $ 21 % 100.001 + $ 24 % Commission is based on gross revenue and is paid within five business days of customer payment. How to Apply Send your résumé with the subject “SPONA Partner Application” or apply through this job board. SPONA Global Ltd welcomes applications from qualified professionals everywhere.

Assistant Manager – Founder led business £33,000-£35,000pa PLUS up to 30% KPI based bonus 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for an assistant manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our Assistant Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Assistant Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: •⁠ ⁠Lead and motivate a diverse team to deliver exceptional service. •⁠ ⁠Manage all daily operations, including staff scheduling, inventory, and quality control. •⁠ ⁠Ensure adherence to health and safety regulations. •⁠ ⁠Guided recruitment, training and development of all team members to reach their full potential. •⁠ ⁠Monitor financial performance, including sales, costs, and budgets. •⁠ ⁠Bring energy and positivity to each shift. What We’re Looking For: •⁠ ⁠Management experience within counter service / QSR sites. •⁠ ⁠Strong leadership skills with the ability to inspire, motivate and manage your team. •⁠ ⁠Excellent organisational and communication skills. •⁠ ⁠A lead from the front mentality with a desire to roll your sleeves up and get involved. •⁠ ⁠Strong understanding of financials, particularly GP and labour controls •⁠ ⁠Solid problem-solving skills and being able to keep calm under pressure •⁠ ⁠Ability to multi-task effectively in a fast paced environment What We Offer: •⁠ ⁠Competitive salary and benefits. •⁠ ⁠Quarterly bonus of up to 30% based on achievable KPIs •⁠ ⁠A supportive and fun work environment. •⁠ ⁠Opportunities for professional growth and development.

Mix & Blend Catering is a growing corporate and events food catering business founded in 2014. Mix & Blend Catering needs a dedicated experienced Sales & Marketing Administrator, to manage the day-to-day practice on which the business relies. This role will vary from being the first point of contact for all enquiries, general of management, sales meetings with the marketing manager and social media creator. This role will need an excellent level of customer service which accompanies an organised great eye for detail administrator who can raise invoices. The Role Primary duties are: Handle all incoming calls and emails. Handle customer and supplier communication in a prompt and timely fashion. Create/amend/sending invoices. Manage catering order calendar. Managing delivery driver dispatch information Manage the Director's calendar and workload. Manage client Excel sheets and invoices. Review current processes and systems to organise and simplify where possible, improving efficiency. Review and update company procedure and policy documents. Excel reports and data entry Create forms using Sharepoint Attend sales meetings with new and existing clients Create post for social media, website and newsletters B2B Calls The Person The suitable candidate will have previous experience of working in a Sales Administration role. Desirable experience in working in the food industry i.e., catering, but not essential. You must be organised, reliable and have an excellent customer service approach when dealing with customers and high-end clients and suppliers, with a good sense of humour, and always professional. You will also need qualifications in the following: A-Level English & Maths Level 2 - 3 qualification in MS Word, One Drive, SharePoint, and Outlook plus knowledge of Access. Advanced level in Microsoft Excel Good understanding of working with websites WIX and WordPress Experience in creating reports e.g., to show company performance and client accounts. Honesty, discretion, and a self-starting attitude. Experience in office accounting and expenses. Marketing - Social media, website and cold calling Fluent in English Hours: 3 days a week (4 hours per day) initially, increasing to 4 days per week. One year probation is required. 10am - 2pm Tues, Wed and Thurs. Must be able to be flexible. Must Have: Able to supply your own Windows laptop with MS Office, internet and unlimited telephone landline connection. We will provide a landline phone with an answering machine, to take and make calls. Expenses will be by agreement for travel. Location: Remote Working, will need to attend sales meeting in London Part-time hours: 16 per week Job Types: Part-time, Temp – Permanent Salary: £14.00ph Additional pay: Discount on Catering Commission of any new orders you submit Opportunity to work at events Benefits: Work from home, but will have to attend meeting at client offices in Central London and surrounding areas Part-time hour Schedule: Tues, Wed and Thurs – 10am – 2pm Ability to commute: To meet once a month for 1:1 Attend Sales / Follow up meetings with new and existing clients B2B Lead Generation sales meeting Education: A-Level or equivalent (Essential) Experience: Personal Assistant: 2yrs (Preferred) Marketing Experience: 2yrs (Essential) Microsoft Excel Advance: 2 years (Essential) Microsoft Office: 2 years (Essential) Office Management: 2 years (Preferred) Administrative: 2 years (Essential) Procedure and Policy Writing 1yrs (Desirable) Reference ID: MBCPA1

About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waitress/Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. ** Benefits** - Cycle to work scheme - Meals - Company pension scheme - Team events

🚀 We're on the hunt for passionate Head Pizza Chefs to join our team in London. If you love making great pizza and want to do it in a place you love–let's talk! 🍕💥 10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Head Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team Management & engagement. Recruitment, training, and succession planning. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Reporting. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? up to £45k salary + tronc starting at £7k annually with the possibility for more + bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!

You are in command! A leader with strong organisational skills who can prioritise, delegate and maintain staff focus, ef9iciency and productivity in fast-paced operations. Drive and maintain speci9ied operational, hygiene standards whilst complying with all legal requirements. Achieving budget targets for food cost and labour cost whilst always delivering high food quality. Responsibilities Meet the speci9ied food quality and speed of service standards as measured by established performance ratings such as customer feedback. Improve food quality and service delivery based on business and business reporting. Consider and positively impact the health and wellbeing of colleagues and team members. Proactively inform the Head of Operations of under performers and high achievers within the kitchen team. Ensure that the kitchen team meet company standards of food quality and spec adherence. Recognise future leaders of the business and to in their development. Maximise team performance through managing, engaging and coaching team members and to be responsible for this in the absence of the Head Chef. Be accountable for decision-making in the kitchen during shift and when mot through delegation and strong leadership. To strive for positive resolutions of issues arising in the restaurant and ensure the relevant people are kept informed. Keep colleagues and team members well informed of relevant updates from your Operations Manager and Head Of9ice. Minimise any misunderstandings by ensuring that all messages are communicated clearly and are understood by guests and colleagues. Ensure the delivery of budgeted GP whilst meeting company standards of food quality when managing the shift. Keep kitchen costs within budget (i.e. labour costs, energy costs and disposables costs). Prevent theft through being diligent and by applying company security standards and measures. Responsible for completing daily due diligence records when on shift. Continuously improve the kitchen’s operating standards. Order stock when required in line with set par levels. Actively communicate any issues arising with suppliers to the Head of Operations Ensure that any damaged, dangerous, or faulty equipment and 9ittings are communicated to the Manager on Duty (Mikkeller) Ensure that the kitchen is fully prepared, maintained and closed down in line with company standards. Ensure that food is prepared following all operational, hygiene and health & safety standards requirements. Ensure kitchen stock de9icit is at a minimum by being responsible for the security of food stock whilst on duty, recording wastage, regular stock rotation and putting away deliveries once checked off. Ensure that kitchen equipment is used and maintained in line with operating standards.

Club Manager – ARC Club Stratford Full-time | 40 hours per week | Monday to Friday, some weekend work on occasion Salary: £35,000 p.a. About ARC Club ARC Club is a neighbourhood coworking space designed for the future of flexible work. We offer a welcoming, high-quality environment that supports both individuals and local communities. Founded in 2020, ARC is female-led, impact-driven, and on a mission to grow to 50 locations in 5 years. ARC Club's Mission + Values ARC’s mission is to scale a popular neighbourhood amenity that brings people together to nurture belonging and contribute to sustainable, local growth. Our core values that guide everything we do: Quality: ARC is a place of excellence, designed for purpose. Inclusion: ARC is where everyone belongs, a friendly face in our neighbourhood. Sustainable Growth: ARC is careful with resources in order to create long-term value. The Role As Club Manager, you’ll lead the day-to-day running of our brand-new Stratford club. You’ll be responsible for delivering a brilliant member experience, managing a high-performing team, and driving membership and commercial growth. We’re looking for someone who leads from the front—someone ready to take full ownership of the space, make it their own, and bring the ARC experience to life. You’ll motivate and inspire your team to hit sales targets, maximise member satisfaction, and create a vibrant, productive club environment. This is your opportunity to shape the club, build a strong local community, and play a key role in ARC’s growth. This is a full-time role based in our new Stratford location. What You’ll Do Club Operations & Member Experience Oversee smooth daily operations and uphold ARC’s high standards Be the face of the club—warm, professional, and solutions-focused Maintain cleanliness, safety, and presentation throughout the space Respond to member feedback and ensure an excellent experience Be responsible for health + safety compliance and monitor member satisfaction Business & Commercial Performance Deliver on membership, venue hire, and café sales targets Track and improve key metrics (NPS 60+, retention, referrals) Minimise member debt and manage financial performance Identify ways to improve operations and drive growth Member Platform & Account Management Manage OfficeRnD for member accounts, invoicing, and comms Ensure accuracy and follow-up on overdue payments Train your team on the membership platform and maintain up-to-date info Café Operations Manage café operations, stock, and service (barista training provided) Ensure high hygiene and service standards Community & Membership Growth Build relationships with members, partners, and the local community Lead tours, events, and marketing efforts to grow the club Use Hubspot to track leads and support member acquisition Leadership & Team Management Recruit, train, and manage a motivated team Set clear expectations and lead by example Foster a positive culture and ensure strong performance What We’re Looking For All the below experience and skills are desirable but the most important quality is reliability and a willingness to learn, so if you are enthusiastic and want to work for a values led company, please apply regardless of whether you have the below experience or skills. Experience (desirable not essential) Background in hospitality, coworking, or service industries Team leadership experience Familiarity with platforms like OfficeRnD and Hubspot Café/barista experience a plus Skills & Traits Organised and able to manage multiple priorities with confidence and focus Strong and clear communicator with a problem-solving mindset A strong independent leader, with a willingness to learn A collaborative team player who listens to feedback but thrives independently Ambitious to progress as the company scales, proactive, and growth-minded What We Offer Perks & Benefits 28 days holiday (incl. bank holidays) Paid birthday off Friends/family day Office closure between Christmas & New Year 4-week sabbatical after 5 years Free ARC membership for a friend/family member Free use of space outside working hours BHSF health & wellbeing cashback plan Enrolment into the People’s Pension Culture Supportive team and space to grow Real opportunity to shape ARC’s future Autonomy to drive local impact Please note that shortlisting for interviews will begin the week commencing 28th April 2025, and we will not be in touch before this time.

Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion, we are now looking to speak to Duty Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus, Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. The successful candidate will have reasonable relevant experience of helping manage a premium restaurant or bar and will possess the personality traits and skills needed to deliver an outstanding guest experience, manage a profitable business, and lead a happy, effective, and well-trained team. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Job Role: - Aid the General Manager in the day-to-day running of the business and be an integral part of the senior leadership team. - Take accountability for aspects of the business with personal KPIs and delegated tasks. - Recruit, train and retain your team - Deliver an exceptional and consistent guest experience - Have input on menus, suppliers, events, and new ways of working - Maximise profitability at every level of the business whilst maintaining high standards. - Ensure full adherence to all food safety, fire, licensing, and H&S procedures - Implement company processes and systems Benefits Include: - £33,500 basic salary plus circa £5,000 of service charge - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - Site and company events - Regular incentives and rewards - A realistic pathway to progression in an expanding company

Job Title: Social Media & Client Manager Location: Remote (UK-based preferred) Job Type: Full-time Salary: Competitive + Performance Bonuses Start Date: ASAP About e!studios e!studios is a fast-growing social-first video marketing agency helping high-impact entrepreneurs and service-based businesses scale through standout content, elite strategy, and done-for-you execution. With clients ranging from personal brands to multi-7-figure enterprises, we specialize in turning founders into thought leaders and content into revenue. We’re not your average agency. We operate at a high standard, think like owners, and bring big results for our clients—while having fun doing it. Role Overview We’re looking for a Social Media & Client Manager to join our powerhouse team. This hybrid role blends sharp social media expertise with stellar client communication skills. You’ll be the key point of contact for a portfolio of high-profile clients—owning their strategy, managing content rollout, and ensuring they feel supported and seen every step of the way. This role is perfect for someone who thrives in a fast-paced, results-driven environment, loves content and storytelling, and can confidently manage relationships with CEOs, founders, and entrepreneurs. Key Responsibilities Client Management: - Act as the primary point of contact for your client accounts - Lead onboarding, check-ins, and strategy sessions - Understand each client’s goals, voice, and audience - Build trust through proactive communication and sharp attention to detail - Keep clients informed, aligned, and excited about their content and growth Social Media Strategy & Execution: - Develop monthly content calendars across TikTok, Instagram, LinkedIn, and YouTube - Write captions, content hooks, and call-to-actions in line with each client’s brand voice - Work closely with video editors and designers to deliver content that performs - Optimise content based on performance insights and platform trends - Stay ahead of algorithm changes and leverage trends to boost reach Project Management: - Collaborate with our creative team to deliver content on time and to spec - Monitor deliverables and ensure client expectations are met (and exceeded)? - Identify opportunities for upselling or expanding services with current clients What We’re Looking For - 2+ years of experience in social media management or client management (agency experience is a plus) - Proven ability to manage client relationships and keep projects moving - Strong understanding of social platforms, especially TikTok, Instagram Reels, and LinkedI saying n - Exceptional communication skills—both written and verbal - Strategic thinker with creative flair and a bias for action - Organised, detail-oriented, and thrives in a deadline-driven environment - Confident using tools like Notion, Slack, Google Drive, and analytics dashboards Why Join e!studios? - Work with a team that gets it—we’re ambitious, kind, and all about impact - Flexible remote work setup - Access to inspiring clients, brands, and projects - Room to grow—this role has real career progression potential - Be part of something that's redefining what agency life can look like To Apply: Send us your CV and 2-3 examples of social media work you’ve led (content calendars, captions, results, etc.)

REF: DMCROY Bart & Taylor are a collection of award-winning, premium boutique bars and restaurants, spanning from London to the north of England, each with their own unique concept and style. Due to an internal promotion we are now looking to speak to Duty Managers to join our team at Fern, Croydon. Fern is a premium 'all-day' sharing plates concept, opening for lunch and dinner 7 days a week. Plus Saturday Brunch, and Sunday Roast. In addition, Fern boasts a drinks program that rivals some of the best bars in the country. The successful candidate will have reasonable relevant experience of working in a management team in a premium restaurant or bar, or is a seasoned hospitality worker looking for an opportunity for progression. We are looking for hands-on managers who lead from the front, and don’t shy away from getting involved. Fern is located next to East Croydon train, bus and tram stations. Making it ideal for commuters from surrounding areas. We provide a clear path of progression to those who desire it through our company pathway program. Job Role: - Aid the Senior Management in the day-to-day running of the business and take accountability for aspects of the business with personal KPIs and delegated tasks - Train and retain your team - Deliver an exceptional and consistent guest experience - Maximise profitability at every level of the business whilst maintaining high standards. - Ensure full adherence to all food safety, fire, licensing, and H&S procedures - Implement company processes and systems Benefits Include: - £13.50ph plus circa £1.50 service charge - Free meals when you’re at work - Discounted food and drinks in our restaurants for you and your loved ones - 28 days’ holiday - Internal and external training from industry experts - Site and company events - Regular incentives and rewards

JOB DESCRIPTION KEELY BARTON JOB TITLE:​SPA MANAGER REPORTS TO:​MANAGER OF OPERATIONS/ HOURS:​37.5 hours per week/full time/£24,200 (£12.41 per hour) Job Summary: To be responsible for the production of performance and quality standards within the Spa. To manage data quality issues, providing advice and guidance to all Spa staff in the use of the record system. To oversee the claims process for work undertaken as part of enhanced national or local services. To act as Spa administrator for the record system and as Spa co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred to the CCG. Job responsibilities: Production of Performance and Quality Information • To be aware of national, local and Spa quality standards for Aesthetic clinics. • To provide support to clinical sub groups in correctly identifying and targeting clients for assessment and treatment. • To ensure staff are aware of the importance of maintaining up to date client registers. • To provide advice and support for clinical sub groups and to produce regular reports on the progress of these groups in achieving their targets. • To assist in the production of information for clinical audit as requested by the clinical sub groups. • Data quality • To work all staff to validate client information, performing regular checks and quality audits. • To be responsible for mapping client information flows. • To provide support and training for current and new staff ensuring that data quality guidelines are understood and adhered to. • Spa administrator for record system • To oversee the administration of the record system, ensuring staff complete housekeeping and back ups as outlined in the Spapolicy. • To oversee the security and validation processes for the record system. • To provide advice and guidance to the Spa in the change to becoming paper light. • To provide support advice and training for current and new Spastaff in the use of the record system • Spa co-ordinator for IT hardware • To maintain an equipment log ensuring that Spa owned equipment is readily identifiable. • To provide support and training for current and new staff in resolving simple problem with PCs and printers. • To liaise with CCG IT support department to resolve other hardware and software issues. • Submitting Family and Friends monthly survey report • Client Access [to keep updated on new legislation] • Dealing with Petty Cash request in P/M Absence • Paying in petty cash to Bank • Staff Rotas’; Sign In & Out Row call Register • Updating Spa Website • Booking locums on receiving confirmed holiday request from doctors. Confidentiality: • In the course of seeking treatment, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to clients and their carers, Spa staff and other healthcare workers. They may also have access to information relating to Age Reversal MediSpa as a business organisation. All such information from any source is to be regarded as strictly confidential • Information relating to clients, carers, colleagues, other workers or the business of the Spa may only be divulged to authorised persons in accordance with the Spa policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will implement and lead on the full range of promotion and management their own and others’ health, safety and security as defined in the Spa Health & Safety policy, the Spa Health & Safety manual, and the Spa Infection Control policy and published procedures. This will include (but will not be limited to): • Ensuring job holders across the Spa adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. • Maintain and up to date knowledge of health and safety and infection control statutory and best Spa guidelines and ensure implementation across the business • Using personal security systems within the workplace according to Spa guidelines • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business • Making effective use of training to update knowledge and skills, and initiate and manage the training of others • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised • Keeping own work areas and general / client areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers • Undertaking periodic infection control training (minimum annually) • Routine management of own team / team areas, and maintenance of work space standards • Demonstrate due regard for safeguarding and promoting the welfare of all customers/clients. Equality and Diversity: The post-holder will support the equality, diversity and rights of clients, carers and colleagues, to include: • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Spaprocedures and policies, and current legislation • Respecting the privacy, dignity, needs and beliefs of clients, carers and colleagues • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Spa as part of this employment, such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Spa, and will: • Alert other team members to issues of quality and risk • Assess own performance and take accountability for own actions, either directly or under supervision • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance • Work effectively with individuals in other agencies to meet clients’ needs • Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members • Communicate effectively with clients and carers • Recognize people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: • Apply Spa policies, standards and guidance • Discuss with other members of the team how the policies, standards and guidelines will affect own work • Participate in audit where appropriate