Head of contact centre jobs in HorleyCreate job alerts

The Head of Contact Centre will manage the delivery of the support services we provide to customers across a range of contact channels including voice, e-mail and web-chat. My client is currently looking to recruit for a Head of Contact Centre based in Leicestershire; this is a senior role in a r...

It offers a deep level of engineering support and direction relating to the design, build and operation of large Data Centers. It also requires experience in the project management and supervision of build projects and the delivery of the various product technologies & services required in the Da...

It offers a deep level of engineering support and direction relating to the design, build and operation of large Data Centers. It also requires experience in the project management and supervision of build projects and the delivery of the various product technologies & services required in the Da...

One of London's leading built environment comms agencies is seeing an experienced Senior Account Executive OR Account Manager to join its stakeholder engagement team. About the Account Manager role:. This Account Manager role is a fantastic opportunity for an established SAE or newly promoted AM ...

We have a very multicultural team here at GIMO with employees specialising in all aspects of Marketing, Affiliation Marketing, Development, Web Design, Content, Analysis, Software Development and Customer Service. Ensure customer satisfaction and provide professional customer support. Assess cust...

The Director of Data Centre Operations will be responsible for overseeing all aspects of data centre operations, ensuring the highest standards of performance, sustainability, security, and compliance. Job Title: Head of Datacenter Operations. The role holder will lead all internal and customer f...

They are looking for a National Account Manager to oversee a set of existing accounts, building long-term relationships as well as upselling & cross-selling across their product range. National Account Manager - FMCG / Retail. National Account Manager Package. This is a great opportunity for indi...

Head of Digital Service Operations with a proven track record in overseeing complex networks of IOT or smart devices and ensuring operational excellence required to join a dynamic Global firm. Head of Digital Service Operations - IOT - Global Leader - London. The Head of IOT Service Operations wi...

To manage a team of customer service agents, ensuring best-in-class service, timely resolution of customer queries, and continuous process improvement, while meeting KPIs and maintaining compliance with regulatory standards. Oversee the day-to-day performance of customer service agents, ensuring ...

As the Operations Manager, you will play a pivotal role in managing and optimising the day-to-day operations of the business. Proven experience as an Operations Manager or Director, ideally within the food and beverage sector. Ensure smooth day-to-day operations, from team coordination to client ...

As a result of our expanding team, iOpt is looking for an experienced Head of Customer Field Operations. Head of Customer Field Operations. The company works with a range of clients across different sectors. This role has been created to oversee all field operations, ensuring that projects are co...

They are looking to hire a Software Team Leader to take a key role as they drive forward with their expansion plans. Collaborating with delivery, product architects, support, and the product team to ensure the team is aligned to meet product and roadmap deliverables. This successful Cybersecurity...

We are currently recruiting for a market leading business as a Head of Customer Service within their head office in Bedford. Head of Customer Service – Bedford – Market Leading Company**. Regularly analyse customer service metrics and use insights to continuously improve our service offerings. Ov...

They're now looking to bring on board Junior Account Managers. Your primary function will be handling existing accounts and cross selling, with some new business development involved also. ...

Are you a Senior Account Manager wanting to work with some first-class brands? Or working in-house but with great experience in visual merchandising and retail design? This full-service retail design agency is filled to the brim with amazing people, and they work with clients across beauty, sport...

We need an experienced Senior Account Manager to come in and support our Client Services division, a team which makes a serious positive impact at Ph. As a Senior Account Manager for Ph, you will be responsible for managing the day-to-day communications for our clients. Ensure you always have a h...

We are seeking a highly motivated, creative, and solution-focused individual to join our team as the Head of Operations. Manage the financial performance of events, ensuring profit and loss accountability. Oversee the profit & loss of events, ensuring they are run efficiently within budget. You w...

Account Manager - LCV Remarketing. The successful candidate will be responsible for leading and managing a portfolio of accounts, ensuring account growth, the highest level of customer satisfaction and operational excellence. Develop and Implement Strategic Account Plans: Create tailored account ...

We are aiming to speak with skilled & experienced Support Workers as children, young people, and family support workers, ready & able to assist with a varied load case, all with varied complexities. Our support workers will be expected to provide knowledge, experience, assistance & support to mai...

Overall accountability and primary point of contact for the assigned key account customer sites in the Midlands region. In collaboration with the Site Manager and Business Development Manager, create and implement a strategic plan to ensure customer satisfaction and business goals and KPIs are me...

Reporting to the Head of Customer Service, we are looking for an enthusiastic Customer Service Manager to manage new and existing customers across various projects. You will be heavily involved in all aspects of the customer journey from inspection through to defects and will ideally bring a back...

As the Head of Site Operations, you will provide dynamic leadership to our teams, driving the safe and compliant execution of our operations while consistently pursuing improvements in profitability and enhancing both customer and colleague experiences. Track record of driving revenue, controllin...

German and Dutch speaking Customer Service Advisor. To provide excellent customer service and administrative support. Previous experience in customer service - Desirable. To deal with customers by phone, email and face to face resolving queries and providing product advice as needed. ...

As part of our dedicated team you will be working with European customers, primarily those based in the Czech speaking market, providing excellent customer service via phone, chat, email and face-to-face contact and ensuring inquiries are dealt with in a prompt and professional manner. Our EMEA c...