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Job Description: • Oversee all aspects of Route Catering's operations, including corporate, event, and wedding catering, to ensure high quality and customer satisfaction. • Develop strategies to enhance service excellence, innovate menus, and improve operational efficiency across catering services. • Ensure health and safety regulations are followed in catering operations, maintaining a safe environment for staff and clients. • Collaborate with the graphic designer to create marketing materials and menus that align with Route Catering's brand and culinary offerings. • Work with the events organiser to plan and execute seamless catering operations for various events, ensuring logistical and culinary success. • Coordinate with the delivery office manager for efficient logistics of catering delivery, focusing on accuracy, presentation, and timeliness. • Assist the sales executive in developing bespoke catering packages and participate in client meetings to ensure customisation and quality assurance. • Support menu innovation and concept development with product development staff, using client feedback and market trends to keep offerings competitive. Skills: • Proven experience in catering and hospitality management. • Excellent leadership and team management skills, capable of motivating staff to achieve high standards of service. • Exceptional organisational and multitasking abilities to oversee multiple catering projects simultaneously. • Superior customer service skills, with the ability to manage client expectations and deliver tailored catering solutions. • Effective communication and collaboration skills to work closely with other team members and external partners. • Creative thinking and problem-solving abilities to address challenges and innovate catering services. • Knowledge of health and safety regulations relevant to the catering industry. • Flexibility and adaptability to meet the dynamic demands of the catering and events
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfilment. If you're passionate about learning, progressing, and giving customers an epic experience then please apply for our Kitchen team role. We have a culture unmatched in the industry and we need people who want to help us elevate our business to the next level. Your role Your main responsibilities will be to prepare, cook and present food quickly and efficiently, meet our standards, assist in keeping the kitchen clean, hygienic, and tidy, always, keep up to date with all new products, specials, promotions, and events offered in the unit. As a business, we are focussed on maintaining controls and standards regarding Health and Safety procedures. You will need to maintain excellent knowledge of all company and site-specific policies & work safely around kitchen equipment and report any maintenance issues to the manager. Company Perks: 50% off stays at our accommodation. 50% off all food. 50% off all drinks. Ski trips. Bespoke Training Program. E-Learning Program. Partnered with License Trade Charity. up to £1000 cash rewards for finding new employees. Recognition schemes: £100 for employee of the Month. £250 for employee of the Quarter. £2000 for employee of the Year. Extensive Training and Development. X2 Sailing trips per year. Flying lessons. Equal tips for all staff (housekeeper, cleaner, chef, bartender). Wicked incentives run centrally (last prize was a £1000 for staff party). Essential requirements: -Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. -All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within you units’ country. -Have a up to date/active bank account in your own name. -Be able to converse Fluently in English.
Khulisa Associate Facilitators Young People & Adult Training Role Type: Freelance, Contract Location: Flexible - London and / or Manchester. Reports to: Delivery Programme Manager 💰: £100-£250 per day About Khulisa Khulisa (meaning ‘to nurture’ in Zulu) is an award-winning national charity with South African roots. Our programmes have been successful in reducing violence and conflict in post apartheid South African communities since 1997 and was first piloted in the UK in 2007. Since then, Khulisa has developed a reputation as experts in reducing reoffending and crime by supporting young people and prisoners to explore the root causes of their disruptive or violent behaviour, very often this behaviour is symptomatic of experiences of trauma, abuse and neglect. We have worked in prisons since 2007 and in schools and pupil referral units (PRUs) since 2011, delivering SEL (social and emotional learning) programmes. It is now widely accepted that children’s social skills (such as conscientiousness, self-discipline and perseverance) are more accurate predictors of their health, wealth and criminal history in later life than IQ or social background1. As such, Khulisa’s team of therapists work with young people to provide a range of interventions which are designed to build social and emotional skills. Recent evaluations of our work show that only 7% of our beneficiaries go on to re-offend (almost 8 times lower than the control group), and that young people’s motivation, self-confidence and wellbeing are significantly improved. “I think my school would be calmer and more understanding if everyone could do the Khulisa programme, including the adults” - 12 year old student, 2020 ‘Khulisa’s programme has had a deep impact on several of the students. It has opened a bit of a Pandora’s Box for some students and is just the beginning of a process that the students will need continued support with.” - College Principal, NewLAP College, Newham, 2019 1 Moffitt et al (2011) A gradient of childhood self-control predicts health, wealth, and public safety in Proceedings of the National Academy of Sciences, Vol. 108:7 Associate Facilitators We are seeking Associate Facilitators to specialise in one or more of the below areas: Young Person Delivery Working alongside our experienced Programme Managers delivering our ‘Face it’ Programme in mainstream schools. ‘Face It’ is a trauma-informed psycho-education programme underpinned by dramatherapy and the latest developments in neuroscience. Our approach is: Multi-modal - This means we use a variety of modes or methods including art, drama, storytelling and debate. Neurosequential - This means we put emotional regulation before cognitive reasoning. Therapeutic - We apply the core principles of a therapeutic approach like containment, safety, boundaries, rituals and person-centred. The daily ‘scaffolding’ of our sessions is based on distinct rituals and containment is provided by both these rituals and the extensive boundary-setting that we conduct with all of our cohorts. Needs-led- We continuously assess the pace and content of our programmes to facilitate a needs-led space for learning Emergent - The process is fixed but how we cover content and reach programme outcomes will differ, depending on environment, culture and participant readiness. Adult’s Delivery - Trauma Training & Parents Programme Parenting Programme The transition to adolescence can be especially challenging for young people with an experience of trauma or adversity. This often places them at increased risk of exclusion and more vulnerable to negative influences. Our parenting programme is designed to equip parents with practical knowledge, skills, and attitudes essential for nurturing their child's well-being, emotional development, and behaviour. Our goal in providing this support is to reduce feelings of isolation and provide parents with the support they need. Trauma Training We are developing our Trauma Training to be delivered to frontline professionals supporting young people. This programme will consist of five 2.5 hours sessions aimed at building staff awareness of trauma-informed principles and practice and the importance of their own self-care. We have defined the session titles and plans for each of the five sessions. About You Job Responsibilities - Deliver our standardised Face it Programme to young people within mainstream education. - Work closely with Programme Managers to understand the specific needs of our target population. - Support the development of coping mechanisms and resilience in young people. - Stay informed about current trends and research in youth mental health and social-emotional development. - Monitor and evaluate the effectiveness of our Face it Programme. - Maintain confidentiality and ethical standards in all interactions with young people. - Inclusive facilitative approach, willing to participate and role model activities with some personal disclosure - Deliver our Trauma Training to Schools, Communities and partners across London and/or North West - Maintaining accurate, up-to-date and secure records of the people we deliver to - Collecting and maintaining data for the purposes of training evaluation - Reviewing practice and developing knowledge in relation to adults who have experienced trauma and mental health issues. - Leading on the delivery of our Parents workshops to equip parents with the knowledge and skills they need to navigate and support the challenges of adolescence, wellbeing and their own wellbeing. - Carry out training needs analysis with the staff in relation to trauma and psychological approaches and then design/ deliver appropriate programmes of training, ensuring the training meets relevant quality standards. Skills and Experience - Therapeutic qualification desirable (Dramatherapy, TA, Family Therapy preferred) or background in Youth Work, Counselling, Psychology, social work, or a related field. - Previous experience delivering group workshops to young people aged 11+ - Working knowledge with complex needs and ACEs - Strong understanding of social and emotional development in adolescents. - Excellent interpersonal and communication skills. - Ability to create engaging and age-appropriate materials for workshops. - Empathy and patience in working with diverse groups of young people. - Familiarity with various therapeutic techniques and approaches. - Flexibility to adapt interventions based on individual needs. - Knowledge of community resources and services for additional support. - Commitment to ongoing professional development in the field of youth mental health. - Strong communication skills - empathic listening, incisive questioning, assertive approach - Training qualification or extensive experience in the delivery of training. - Experience of working with people who have an intellectual disability and/or autism with additional needs (e.g. complex trauma, mental health needs, behaviours of concern) - Experience delivering Trauma Training previously to professionals/adults. Personal Qualities - Flexible, adaptable and proactively responsive to organisational priorities - You share Khulisa’s values: to nurture, to restore, to empower; to guide ∙ - You are committed to Khulisa’s vision and believe that all positive outcomes start with a child feeling happy and well. - You believe in an inclusive, wellbeing-led approach to supporting young people (as opposed to punitive measurements which further exclude and punish young people). - You are passionate about making a difference to the lives of young people across the UK and you want to contribute meaningfully to changes in policy, practice and the perceptions of young people. - You are passionate about and can clearly example how you have championed diversity, equity, inclusion and belonging across the workplace. - An ability to problem solve, remain calm in a crisis and demonstrate a positive attitude. - Sensitivity and responsiveness to people’s emotional and social health. It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social-economic background. How to Apply Please send an expression of interest including (No longer than 2 A4 pages): - Please state whether you are applying for a London or North-West Based position. - Young Person and/or Adult’s Delivery - Copy of your CV - Two References Please note: Upon successful appointment you will be required to provide Proof of professional indemnity insurance & DBS Update Service. Should you have any questions or require further information, please feel free to reach out.
Life at Clays Clays is the premier indoor interactive clay shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to our venues. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience day or night. Bringing a completely unique proposition to the competitive socialising arena, our gamified version of Olympic clay target shooting makes clay shooting safe, fun and accessible for all. We are on an exciting adventure as we expand both domestically and internationally into key global markets where the appeal for Britishness and competitive gaming has tested strongly. Careers at Clays are loaded with possibilities and colleagues have the opportunity to access excellent training opportunities and investment in your personal development as part of a growing brand and business. We are building an amazing team of autonomous free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with an awesome working environment and culture where integrity, fun and teamwork are prioritised, we might just be the place for you! Clays Values Just like our venues are designed for everyone, so is our workplace. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people, and that's why we work hard to create an inclusive culture for everyone. We want the different perspectives, increased creativity and higher innovation that comes from diversity. So, as long as you are passionate about making a positive impact then we want to hear from you. And of course, we're looking for someone who's going to live and breathe our Clays values, which is why we framed them as a set of questions that inform what we do: Safe - Is it safe? For our team, our guests, the business, our partners. Amazing experience - Is it delivering an amazing experience? We amaze and are amazing. We bring fun, thrill, wonder and joy and deliver an experience like no other. Always striving to surprise, delight and exceed expectations Lasting - Is it lasting? We are committed to making a positive contribution to our world, our team, our guests and our industry in a way that is sustainable and enduring. We are here for the long term, we create a strong impression and make lasting memories. There is always a part of our amazing experience to discover and we are constantly evolving. Duties & Responsibilities Assist the Sous Chef in the daily running of the Kitchen To be able to run all sections in our busy kitchen To ensure food is prepared and cooked to our high standard at all times Ensure dishes are served within our execution times without exception To offer training and support to junior colleagues To organise Junior colleagues and kitchen support colleagues with daily job lists Be able to stay claim in a busy kitchen with multiple orders being sent together Must be a good communication skills with both kitchen colleagues and front of house colleagues Ensure that Alert65 platform is filled out daily and that all colleagues are following food safety rules. Skills and desired qualifications Ability to work under pressure Excellent culinary catering talent Hotel Management Graduate or Culinary Degree or with minimum 3 years certification for the role Always looking for opportunities to improve your knowledge and abilities Passionate about hospitality and creating amazing experiences A keen eye for detail with excellent written and verbal communication skills Ability to build lasting relationships with colleagues and clients Honest with strong moral principles Take initiative, can solve problems calmly and work well under pressure What you’ll get in return We value our colleagues greatly and want them to feel rewarded, this role is offered with a competitive base salary of £28,000, plus £5600 annual Tronc service charge and quarterly Tronc bonuses. Other great benefits include: Continuing career development via our Career Tree learning journey and opportunities for progression in our growing business Globally recognised qualifications as part of the Career Tree Journey funded by Clays 32 working days’ holiday pro rata every holiday year including bank holidays and an increasing holiday allocation with length of service up to a maximum of 36 days An additional Celebration Day every year to celebrate something that is important to you Generous 50% colleague discount during off peak periods and 25% colleague discount during peak periods to enjoy Clays with your friends and family Market-leading parental leave policies. In addition to your statutory rights, Clays offers all colleagues with 12 months service, 13 weeks leave at 100% pay (based on your average weekly earnings) for maternity, adoption and paternity and partner leave Health Care Cash Plan including up to £995 of reclaimable appointments & treatments and access to a Virtual GP An Employee Assistance Programme including a 24/7 employee support service and access to up to 8 counselling sessions A paid annual Volunteer Day for you to give back to your local community Choice of a Birthday Gift All colleagues are eligible to join Clays’ non-contributory Pension scheme, where we will contribute a minimum of 3% of your basic salary into the scheme and you will pay a minimum of 5% of your basic salary into the scheme Other Staff recognition and incentives via our Shooting Stars recognition programme Access to hospitality discounts via Hospitality Rewards Meals provided for colleagues working operational shifts in venues across mealtimes You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
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Canteen is a new and completely unique global food hall destination at the heart of the Design District next to the o2 arena. The buildings iconic design, make for an incredibly exciting place of work, with incredible opportunities. Our unique benefits · £11.95 ph in line with London Living Wage · All levels of experience welcome · Very flexible working hours · Full training and ongoing brand incentives with the bar & canteen · Bi-annual team night out. · Fast track to supervisory roles · No late nights Role As one of our Bartenders & venue hosts you will be the face of the Canteen, delivering exceptional customer service, serving customer orders in a timely manner while always bringing forward your personality. With the Bar open from 8:00am through to 11pm, you will be delivering service to a range of customers, and we want you to get to know our regulars who will pop in every morning for a coffee to customers coming for their first time on their way to an event at the 02. Personalising each interaction will allow us to stand out and establish ourselves as a place to visit. Salary £11.95 Varied contract lengths available up to 48 hours. Experience We are looking for people with experience within food & beverage who are willing to learn and work hard. The ability to prioritise different tasks and requests with great organisational skills. Experience making cocktails and barista would be ideal but full training will be given. Food Hygiene certificate and Health & safety awareness an advantage but full training will again be given. Good level of English language both written & spoken. Overall, we are looking for people who have a great personality and able to bring their all into work every day. Duties and Responsibilities CUSTOMERS: · Ensure that the customers experience is one to remember · Maintain a high-profile during service whilst being polite and helpful · Promote and establish a regular customer base, remember their likes and dislikes · Smile and maintain eye contact with customers · Provide prompt, unobtrusive, attentive service · Maintain high standards of personal appearance · Maintain a high standard of personal hygiene PRIOR TO SERVICE: · Report for duty on time and prepared for your shift · Assist others in ensuring that stations are equipped with sufficient clean equipment · Stock up as per standard · Ensure Bar is set up and stocked appropriately · Ensure Bar, back of house areas and floor is clean to standard DURING SERVICE: · Take instruction from your manager/ supervisor, anticipate their requirements · Provide attentive, unobtrusive, prompt service, work as a team · Take and process orders, make, serve and clear food and drinks, troubleshoot where necessary. · Respond to any menu/drinks queries with knowledgeable answers · Ensure the customers’ needs come first · React promptly and deal with any issues, complaints, breakages, spillages as member of the supervisory team. · Communicate any unresolved issues to the manager/ supervisor AFTER SERVICE: · Break down tables and clean · Break down stations · Restock stations as necessary · Ensure everything is left clean and tidy. · Report any outstanding service issues the supervisor/ manager KNOWLEDGE REQUIRED: · To have an excellent understanding of the different menus and the style of service for drinks, food and retail · To have a full working knowledge of all beverage items to include undertaking training in wines, beers, spirits and cocktails · To have a full understanding of all items of equipment, their uses, and where they are kept · To have a thorough working knowledge of the EPOS system to include, geography, what to do if it crashes, troubleshooting and knowing how the credit card payment handsets work. · To represent management in event of emergency, and to assist customers in same · To know where all emergency exits are · To pay due regard to the Health and Safety Policy and Food Safety policy and to ensure standards are met throughout the business. · To pay due regard to the company’s policy on Confidentiality Company Background Greenwich Peninsula is Europe’s largest single regeneration development delivering 17,000 new homes in a new swathe of London that brings together culture, community and modern architecture. Design District is a collection of 16 buildings designed by eight architects set in the heart of Greenwich Peninsula. The Design District will offer permanent and purpose-designed studio space for the creative industries, asset managed by Design District Limited. Prescient Group is managing the Canteen & Bar. We are known for shaping and operating renowned food & beverage, retail and cultural destinations. We work to transform spaces into meaningful assets that deliver targeted results. Some examples of our varied prior clients and projects have been Old Spitalfields Market, Ralph Lauren, Petersham Nurseries, Corbin and King and Burberry. More on Design District Canteen & Bar (“Canteen”) Canteen is a food and beverage destination at the heart of the Design District servicing the residents and visitors of Greenwich Peninsula. It is a highly visible semi-open outdoor venue in the shape of a caterpillar, it is completely transparent and freely accessible. Within the space are six fully fitted-out kitchen spaces and a larger bar. There are two floors with the first floor used as a large seating area and the ground floor housing the finishing kitchens, bar and circulation for the guest. Canteen also benefits from an adjacent shared production kitchen where the partnering food operators will prepare food and dispense deliveries. It will be a wonderful and vibrant place to visit, full of light and benefitting from large trees and comfortable casual seating. Design District Canteen & Bar (“Canteen Bar”) The Bar will provide the arrival experience for all guests entering the Canteen venue from the O2. There will be a varied customer of creatives, residential, visitors and workers and so the Bar is to provide a broad offer of appeal. From craft local beers to cocktails, quality coffee and smoothies to biodynamic wines. The Canteen Bar will be a place for everyone to enjoy through out the day. It is anticipated that the Bars proximity to the O2 will mean that there will be very busy event lead periods. The Bar will be fast, fun, diverse and deliver a high standard of quality and service.