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JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A NIGHT'S GUEST SERVICES ASSISTANT AT HOLIDAY INN EXPRESS DUNSTABLE What you'll be doing... Reporting to the Duty Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express Dunstable. This three star Dunstable hotel is situated just 5 minutes drive south of Dunstable Town Centre in the picturesque Bedfordshire countryside, just outside Luton on the outskirts of London. The hotel has been purpose built for comfort and value and offers a warm and welcoming service to all guests. With 120 stylish en suite bedrooms and four modern purpose built meeting rooms, the hotel is the perfect choice for leisure and business travellers. All public areas and conference rooms within the hotel are fully air-conditioned and have free WiFi access. The hotel is close to Junction 9 on the M1 making it ideal for local business parks or guests with onward travel on the national motorway network. Located within the London commuter belt the hotel has excellent public transport links with direct trains from nearby Luton to London St Pancras every 10 minutes. The hotel is a short drive from London Luton International Airport, approximately 20 minutes drive from the hotel. Our park, stay and fly package takes the stress out of getting to the airport You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us via mail. International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
As a Retail Optical Assistant at Vision Express, you’ll assist our customers in finding and selecting eyewear that meets their needs. You’ll help with frame adjustments, repairs, and fittings. Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments. Overall, your goal is to provide excellent customer service and ensure that our customers leave happy, with eyewear that fits properly and meets their vision needs. You’ll play a key part in our mission of helping our customers to ‘See More and Be More’ by providing tailored and effective service, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Provide excellent customer service, with the ability to provide personalised assistance to customer and address their needs and concerns Great communication and rapport building to translate professional terminology into language understandable to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Ability to work as part of a team, with colleagues across the whole store The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Knowledge and understanding of our optical products and services, including frames, lenses, and contact lenses, and the ability to inform customers about them and promote our products and services to help towards your store targets Arrange and maintain the stores look and feel, keeping it organised and stocked, to provide a visually appealing environment for our customers, in line with the store marketing guidance. Anything else you should know? Sales and performance-based bonus Targeted incentives Pension scheme Life Assurance - 2 x your basic annual salary Private medical cover for you and your family Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!
Full time team members needed for Paul Express in Tottenham Court Road. Shop is currently operating on two shifts, 6am till 3pm and 7am till 6.30pm. Full training given. PAUL UK, the French family owned Artisan Bakery & Shop, are looking to recruit some great people, if you love great quality food and have a passion for excellent customer service then working for PAUL UK is the place to be. We offer support, coaching and training to help you reach your potential, flexible hours and competitive rates of pay. As our Retail Team Member you will contribute to increasing the sales of the shop through providing high quality food, sharing product knowledge, excellent displays, exceptional customer service, and working as part of a team. Retail Team Member - Key Responsibilities: - Providing an excellent experience to each and every customer who visits the shop, ensuring that all customer needs are exceeded at all times - Assisting customers with all requirements by offering suggestions & demonstrating great product knowledge at all times; assisting customers with requests and ensuring these are catered for - Producing great quality coffee & other drinks in line with our recipes The bread and butter; - Passion for food & drink quality - Passion for providing an excellent customer experience - Good communication skills including verbal English - Outgoing & lively personality - Smart appearance - Flexible and committed - Highly motivated - Team player Because we are passionate about making our teams feel valued, we offer a great range of benefits. Here is the icing on the cake; - Generous and highly competitive bonus - 28 days holiday - 30% discount on all PAUL UK products - Free breakfast/lunch/dinner on days worked - Free tea and coffee on days worked - Half yearly social events for the whole company - Access to an online benefits system – with loads of exclusive discounts
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