Hospitality pro jobs in United Kingdom

Do you have a passion for fresh food, exciting cocktails and want to be part of a team that delivers service excellence? Then look no further. At Wahaca we are a familee that live by our set of values; pride, positivity, humble, integrity and fun. We believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create memories. If you're passionate about hospitality and thrive on spreading positivity, then we want you to join our front of house team. What you will get: • Free meal on shift PLUS 70% off food to share with 3 friends at all Wahaca and DF Tacos  Paid return flight to Mexico after 2 years - for everyone! • Join the fiesta at our annual summer party plus regular socials with your team • Celebrate your probation with £100 to spend at Wahaca with your favourites • Stay with us for the long haul and enjoy 4 weeks paid time off work after 5 years • Unlock bonuses up to £1,000 through training, development and referrals • Enhanced Maternity and Paternity pay • Free English lessons • Fantastic development opportunities across our brands and your own personal development plan • Part and Full-time contracts available (we don’t believe in 0-hour contracts!) About the role… • Become an expert on our menu and guide guests on an unforgettable food journey • Serve up passion and deliver WOW-worthy experiences with every interaction • Work hand in hand with your team to create a seamless dining experience filled with fun and positivity Whether you're a seasoned hospitality pro or just starting out, if you're bursting with enthusiasm and ready to make every moment memorable, we want to hear from you. Who are we? Wahaca is the leading Mexican restaurant in the UK and business deeply values driven by its founders. We care about our planet and source our ingredients locally, championing great British produce. Our founders Mark Selby and Thomasina Miers (Masterchef winner) truly believe it’s the people that make a restaurant thrive and want to make every employee’s experience a fun and memorable one. Apply now! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.’

We are on the look out for Pasty Chef de Partie superstar! The responsibilities of the Pastry Chef De Partie are: - To supervise, assist and co-ordinates all preparation/presentation - To assist in overseeing the pastry kitchen through both lunch and dinner The Experience & Qualifications required as Pastry Chef De Partie are: - Previous experience in a similar position is essential. - Experience of working in a luxury hotel, restaurant or private member’s club advantageous Working hours: - The working hours for this role are on a rota basis, 7 shifts a week. The additional benefits our Pastry Chef De Partie will receive are: - 28 days holiday per year (including bank holidays) - Discounted gym membership with Nuffield Health & Gymflex - Birthday day off - Monthly well-being days with our Chiropodist, Reflexologist and Masseuse - Private medical insurance with AXA - Cycle to Work Scheme - Employee Assistance Programme – Hospitality Action - Free English Classes - Access to a company doctor - Eyecare vouchers - In-house industry training - Sponsored social events - Season ticket loans - Retail discounts with Edenred - Recommend a friend bonus of £750 - Staff Accommodation (subject to availability) - Nursery Workplace Scheme - Free freshly prepared meals on duty - Sundays, Bank Holidays and Christmas off If you're ready to take on a rewarding role in one of London's most prestigious hotels, apply now!

Do you have a passion for fresh food, exciting cocktails and want to be part of a team that delivers service excellence? Then look no further. At Wahaca we are a familee that live by our set of values; pride, positivity, humble, integrity and fun. We believe that every meal should be an adventure, every guest a friend, and every moment an opportunity to create memories. If you're passionate about hospitality and thrive on spreading positivity, then we want you to join our front of house team. What you will get: · Free meal on shift PLUS 70% off food to share with 3 friends at all Wahaca and DF Tacos · Paid return flight to Mexico after 2 years - for everyone! · Join the fiesta at our annual summer party plus regular socials with your team · Celebrate your probation with £100 to spend at Wahaca with your favourites · Stay with us for the long haul and enjoy 4 weeks paid time off work after 5 years · Unlock bonuses up to £1,000 through training, development and referrals · Enhanced Maternity and Paternity pay · Free English lessons · Fantastic development opportunities across our brands and your own personal development plan · Part and Full-time contracts available (we don’t believe in 0-hour contracts!) About the role… · Become an expert on our menu and guide guests on an unforgettable food journey · Serve up passion and deliver WOW-worthy experiences with every interaction · Work hand in hand with your team to create a seamless dining experience filled with fun and positivity Whether you're a seasoned hospitality pro or just starting out, if you're bursting with enthusiasm and ready to make every moment memorable, we want to hear from you. Who are we? Wahaca is the leading Mexican restaurant in the UK and business deeply values driven by its founders. We care about our planet and source our ingredients locally, championing great British produce. Our founders Mark Selby and Thomasina Miers (Masterchef winner) truly believe it’s the people that make a restaurant thrive and want to make every employee’s experience a fun and memorable one. Apply now! ‘Please check our Wahaca Recruitment and Staff Privacy Policy. By applying for a job with us, you acknowledge and accept this policy.’

Experienced and passionate waiter/waitress needed! Bocconcino SOHO, our vibrant Italian restaurant, is on the lookout for a talented and passionate waiting staff member. If you have experience in fast-paced environments, this job is for you! We offer a pro-rata £2200 monthly salary (after tax) plus generous tips. The ideal waiter/waitress has: - Minimum 2 years of experience in high-end fine dining restaurant - Exceptional service standards with attention to detail; - Passion for hospitality with a friendly disposition to smile; - Good knowledge of English with the ability to communicate confidently; - Ability to work under pressure and willingness to work as part of a team; - Proof of eligibility to work in the United Kingdom; - Availability to work full-time and be flexible. If you have your right-to-work documents, please apply now! Knowledge of the Italian language is a big plus!

SW16 Bar & Kitchen is an all day bar, restaurant, cocktail lounge & workspace. Wine, cocktails, draught beer & coffee are served alongside a casual quality food offering. We offer something for everyone, a ho-me-from-home to make your own. The relaxed space can be used for anything from work to play; from breakfast, brunch, and coffee, to intimate dinners, cocktails and drinks. Offering a restaurant, bar, work area and lounge spaces. For those wanting to escape the confines of the home office, there’s plenty of plug sockets and super-fast wifi. Our workspace transforms at night into a private dining room – perfect for special occasions with friends and family. About You We are looking for a pro-active AGM who will share our passion for incredible people, outstanding hospitality and have previous experience in a similar role. You will be responsible for implementing high service standards and positively impacting the sales of the building, using your creativity, entrepreneurship and commercial knowledge. Our perfect AGM will be organised and enthusiastic, showcasing skill in looking after lots of different styles of event, but also capable of running ain independent Bar & Kitchen. We're looking for someone warming and welcoming, and ideally, someone who will capture the attention of the guests and make them want to return in the future. In return, you can expect us to look after you and your future, we are working hard to recognize the potential in all new hires and push them for progression within the company sooner rather than later. We already have a very strong and stable team, and boasts a great atmosphere to work in Responsibilities - Operating and delivering to the highest standards of service, product, environment and atmosphere - Ensure the venue runs efficiently by leading from the front and driving outstanding hospitality - Be involved in drinks operations & menu development - Identify and solve potential problems before they arise; knowing when to escalate an issue upwards - Cashing up and daily reports - Motivate your team by providing excellent support and training. - Supporting with staff recruitment, development, and training - Working with the team to deliver on all aspects of staff welfare and helping to make a happy and positive work environment - Ensuring general H&S documentation is in place and standards are met inc. fire safety, first aid, COSHH, allergy awareness etc - Working to ensure general venue upkeep, identifying and escalating maintenance issues as they arise

Now recruiting for summer! The Tattershall Castle is unlike any venue you'll ever visit in London! With stunning views over the river Thames, right opposite the London Eye, this 89 year old converted Paddle Steamboat has been lovingly converted into a bar, restaurant, comedy club and nightclub. With private hires and DJ on deck during the summer months, come and join a team that truly knows the meaning of quality service standards and how to throw the best party in town. Best spot for NYE and a hub of summer parties. You don’t need any experience to join us as a Bar Team Member. You do need to be able to demonstrate that you are a great team player as well as being able to work unsupervised during busy times and be keen to learn. We invest in our people and operate an award-winning internal training programme, as a Bar Team Member this will give you the opportunity to develop your career. Stonegate is the largest pub company in the UK with over 1000 pubs, bars & clubs and over 12,000 passionate employees helping us deliver a fantastic customer experience. So, whether you are looking to begin an exciting career in hospitality, or you are an experienced pub pro looking for a new challenge, we want you to be part of the Stonegate family. Benefits of working for Stonegate Group: Reward Card – 25% off Food & Drink Wagestream – Ability to withdraw part of your salary prior to payday Stonegate Xtra Rewards – Voluntary benefits from major high street retailers & travel David Lloyd – 25% off gym membership Dental Insurance Employee Assistance – Licence Trade Charity Pension Contribution Stonegate Group can offer you a career as a Bar Team Member in your local pub, bar or Club.

Benefits and Pay: · OTE of £25,000 per Annum increasing to OTE of £30,000 per Annum once full trained. · Commission and various bonuses can be achieved monthly. · 20 days Holiday pro-rata · Paid Bank Holidays · Company pension scheme No experience is required as full training will be provided. However, we welcome candidates with previous experience in Sales, Customer Service, Advertising, Promotions, Retail, Call Centre, Hospitality or Marketing. The Role: Once fully trained and successful our Telesales Executives are then responsible for their own customer database with a repeat monthly target to achieve. You will win new and old business alongside increasing sales among your repeat customers through cross selling and up selling. Additional Information: Monday to Thursday – 8.45am to 5pm Friday -- 9.00am to 4pm Job description: We have an exciting opportunity at Tickitape for a Trainee Sales Executive, which will allow you to develop your skills and give you the potential to become a highly talented sales professional. Are you an ambitious Trainee Sales Executive, dedicated and have a strong desire to develop a career in sales? We are looking for a hardworking, Trainee Sales Executive to join our growing sales team! The successful candidate will be fully trained and supported. They should have good customer service skills, be a team player and be target focused. This is a great Opportunity for someone who is ambitious and looking for a new challenge. Candidates can expect to earn up to £25,000 per annum (including a guaranteed Basic). There are also excellent opportunities to enhance and develop your career. Benefits: Company pension Life insurance On-site parking Schedule: Monday to Friday Supplemental pay types: Bonus scheme Commission pay Work Location: In person

LIFE AT CLAYS Clays is the premier indoor interactive clay shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to the city. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience day or night. With a completely unique proposition in the competitive socialising arena, our gamified version of Olympic clay target shooting makes clay shooting safe, fun and accessible for all. We are on an exciting adventure as we expand both domestically and internationally into key global markets where the appeal for Britishness and competitive gaming has tested strongly. Careers at Clays are loaded with possibilities and as we grow our brand and business, we are also invested in developing our people, providing many opportunities for personal development and access to excellent training. We are building an amazing team of autonomous free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with a culture and working environment where integrity, fun and teamwork are prioritised, we might just be the place for you! CLAYS VALUES Just like our venues are designed for everyone, so is our workplace. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people, and that's why we work hard to create an inclusive culture for everyone. We want the different perspectives, increased creativity and higher innovation that comes from diversity. So, as long as you are passionate about making a positive impact then we want to hear from you. And of course, we're looking for someone who's going to live and breathe our Clays values, which is why we framed them as a set of questions that inform what we do: Safe - Is it safe? For our team, our guests, the business, our partners. Amazing experience - Is it delivering an amazing experience? We amaze, and are amazing. We bring fun, thrill, wonder and joy and deliver an experience like no other. Always striving to surprise, delight and exceed expectations. Lasting - Is it lasting? We are committed to making a positive contribution to our world, our team, our guests and our industry in a way that is sustainable and enduring. We are here for the long term, we create a strong impression and make lasting memories. There is always a part of our amazing experience to discover and we are constantly evolving. SUMMARY OF POSITION Clays floor teams are collaborative with a group of highly skilled individuals who are heavily cross trained. Clays offer a unique experience and we therefore have a unique role and requirements, this is where our Shoot Captains come in. Our Shoot Captains are the soul of our competitive socialising experience. You will bring the experience to life for our guests. For this role, We are looking for exuberant individuals with big personalities who always bring the fun and positive energy. You will run a section of our gaming pegs and control the entire guests journey for multiple groups throughout the operation. Previous hosting experience will really help you in this role. You will be expected to introduce the game, set guests up on the system and get them started. Show them how to use our Food & Beverage kiosks and support them in food and drinks orders. As well as ensuring that they are looked after with our 12 steps of service at every stage of their experience. You will understand our bookings system and how to manage the entire bookings journey, whilst also being an expert in our food & beverage operations, ensuring service is delivered to all gaming pegs in your section. You will be a critical piece of the front of house team, always looking for opportunities to enhance the guest experience, giving hints tips and guidance, driving peoples competitive spirit and engaging them in the game. Our Shoot Captains will be able to develop a rapport with the guest throughout their entire experience and leave them with a smile on their face, knowing your name and looking forward to come back. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary. Other great benefits include: Continuing career development via our Career Tree learning journey and opportunities for progression in our growing business Globally recognised qualifications as part of the Career Tree Journey funded by Clays 32 working days’ holiday pro rata every holiday year including bank holidays and an increasing holiday allocation with length of service up to a maximum of 36 days An additional Celebration Day every year to celebrate something that is important to you Generous 50% colleague discount during off peak periods and 25% colleague discount during peak periods to enjoy Clays with your friends and family Market-leading parental leave policies. In addition to your statutory rights, Clays offers all colleagues with 12 months service, 13 weeks leave at 100% pay (based on your average weekly earnings) for maternity, adoption and paternity and partner leave Health Care Cash Plan including up to £995 of reclaimable appointments & treatments and access to a Virtual GP An Employee Assistance Programme including a 24/7 employee support service and access to up to 8 counselling sessions A paid annual Volunteer Day for you to give back to your local community Choice of a Birthday Gift All colleagues are eligible to join Clays’ non-contributory Pension scheme, where we will contribute a minimum of 3% of your basic salary into the scheme and you will pay a minimum of 5% of your basic salary into the scheme Other team recognition and incentives via our Shooting Stars recognition programme Access to hospitality discounts via Hospitality Rewards Meals provided for colleagues working operational shifts in venues across mealtimes

Are you a Cook tired of stressful kitchen environments and working evenings? Or someone who wants to gain Kitchen Experience and develop your skills? If so, this is the job for You! We are a growing Authentic Italian Coffee Shop Brand looking for a Kitchen Team Member to work in our stores in central London. As a Kitchen Team Member you will: Work morning and day time shifts which start at 6am and finish mid afternoon Prepare sandwiches, salads and pasta Take pride in delivering amazing quality food and enjoy working with the front of house team to deliver an amazing Guest Experience What do we offer? The opportunity to join a unique and growing business, who truly supports, develops and provides new opportunities for employees. -We believe great hospitality is a way of life and that being part of the ARRO is more than just a job. -The chance to learn new skills, develop current ones and diversify within your role -A competitive salary plus tips -Free meals and drinks whilst you are working* 50% off food and drink for you and up to 3 friends when you aren’t working) 28 days paid holiday (pro rata for part time team members) -A 5-day working week with 2 days off a week (days off will vary week to week) and no late nights! -Champion of the month award, Enrolment on staff bonus scheme* Regular competitions and much more! *T&Cs apply What do we expect? -Honesty, loyalty, passion and dedication -Some kitchen experience is desirable -The current legal Right to Work in the UK

We are seeking a confident and experienced Receptionist to become part of our Front Office Team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. Please note this is a part time role, working 24 hours a week. As our Receptionist, you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Quest Apartments Hotels, we promote an Enterprising and Winning Mindset. Previous experience in a similar role is desirable; however, we are looking for candidates who have the right attitude to learn, good problem-solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Quest Apartments Hotels offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations worldwide. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Customer Service, Customer Focus, Time Management, Organisation Skills, Team Work, Attention to Detail, Communication, Problem Solving, Multitasking £11.00 per hour The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.

Hey there! Are you ready to dive into the heart of the hospitality world with a role that’s packed with opportunities, fun, and the chance to be part of a family? We’re The Britannia Smoked, famous for our cosy vibes and top-notch dining experience. Right now, we’re on the lookout for an Assistant Manager who’s as enthusiastic about creating memorable moments as we are. If you’re someone who loves leading a team and making every day a bit brighter for everyone around you, keep reading! Where You’ll Shine: The Britannia - Smok'd Your Reward: £13-14 per hour Your Hours: Full-time vibes are needed, including some evenings and weekends When Can You Start? ASAP – We can’t wait to welcome you! What You’ll Be Doing: -Teaming up with our General Manager to make sure everything runs smoother than a perfect espresso. -Leading our amazing crew by example, hitting targets, and spreading positive energy all around. -Tackling some admin tasks – think scheduling and making sure we’re all stocked up and ship-shape. -Being a superhero in customer service, always ready to turn a frown upside down. -Helping guide our newbies so they feel right at home from day one. What Makes You Perfect for the Role: -You’ve got some solid experience leading a team in the hospitality game. -You’re all about inspiring your team and having the leadership skills to match. -You’re a pro at chatting and making guests feel welcome. -You’re flexible and don’t mind mixing it up with different shifts. -You love a fast-paced environment and are ready to jump into action. Perks of the Job: -Plenty of chances to grow and learn new skills. -A team that’s more like a family, where everyone supports each other. -Discounts for you to enjoy our food (and maybe share with friends and family).

The Red Lion, Leytonstone. A busy East London public house with a ballroom and hotel. If you are a bright, motivated, and effective team leader who would relish the opportunity to run an engaging public house, with great opportunities for career progression, please get in touch. You shall need: Personality and engagement Assistant Managerial experience running a £1 Million outlet The ability to motivate a team by leading from the front A natural understanding of what hospitality is and how to deliver it Attention to detail and good admin A zest for life Some humour Your job role will include: ·    Assisting your GM in leading a motivated and energetic team and ensure our patrons receive the outstanding service they have come to expect. ·    Recognizing the importance of atmosphere and customer experience in community pubs ·    Imagination and ability to maximise business potential ·    Exceptional communication skills and a keen eye for detail ·    Assisting your GM in venue performance inclusive of sales, stock control & team performance ·    Your duties may therefore include (in your GM’s absence) ordering stock; stock control procedures; rota building according to target and projected sales; compliance and marketing. ·    Service responsibilities include running service, managing both the FOH and BOH teams, and cellar management Benefits of the role include: ·A challenge as unique as our endeavour ·Fun and laughter ·A family focused ethos ·50% off food at all Antic sites ·28 days holiday pro rata

You shall need: Personality and engagement Supervisor experience running a £1 Million outlet The ability to motivate a team by leading from the front A natural understanding of what hospitality is and how to deliver it Attention to detail and good admin A zest for life Some humour Your job role will include: ·    Assisting your managers in leading a motivated and energetic team and ensure our patrons receive the outstanding service they have come to expect. ·    Recognizing the importance of atmosphere and customer experience in community pubs ·    Imagination and ability to maximise business potential ·    Exceptional communication skills and a keen eye for detail ·    Running your own shifts ·    Running service and working alongside the management team to manage the FOH team ·    Your role may also include cellar management; running events; looking after bookings; social media management. Benefits of the role include: ·A challenge as unique as our endeavour ·Fun and laughter ·A family focused ethos ·50% off food at all Antic sites ·28 days holiday pro rata

Part Time Centre Manager- Silvermere Softplay and Cafe Connect, Dorking, Surrey Wednesday-Saturday, hours as follows: Wednesday 10-15.00 Thursday 8.30-17.30 Friday 8.30-17.30 (7.15-17.30 bi-weekly to be clocked as extra) Saturday 8.30-17.30. 17.30-17.45 to. be clocked as extra if necessary. Company Overview and Mission Statement Silvermere Softplay centre aims to provide an accessible and inclusive space for children, young people and adults to be able to channel their natural energy and lay the foundations of a healthy, active lifestyle. Our key focus at the site is our soft play facility, with the integration of gymnastics and movement based sessions during the quieter periods- making the space multi functional and inclusive to all members of the Dorking community. The site will be a hub for the community, where children from infant stage, right up until older adults can have the opportunity to move, play and connect. Our welcoming and homely cafe is open to all members of the public (and dogs too!), providing the perfect location to connect with others or enjoy some time alone whilst treating yourself to our wonderful selection of locally sourced and home baked foods, tasty coffee and cold drinks. In Dorking town centre, our cafe offers the perfect meeting spot for community groups and partnership organisations to make use of. We are a not for profit organisation derived from a family run gymnastics club that continues to hold the importance and benefit of movement, play and connection at the very centre of our ethos. Job title: Part Time Centre Manager Location: Meadowbank, Mill lane, Dorking, RH41DX Salary: Salary for fixed part time hours (28.5): £20,273.76 for over 21's, with opportunities for overtime. Holiday entitlement: 5.6 weeks pro rata Work pattern: As above Job Description As Part Time Centre Manager your duties would not only include management of the staff and centre, but playing a key part in supporting the directors to innovate our programme and offerings across the softplay and café site, as well as engaging in community outreach and helping develop our strategy for inclusion. Your concepts and ideas will play an integral part in the running and offerings within the centre, to make it enticing, supportive and welcoming to the Dorking community. You will work in close partnership with our other centre manager, and will be expected to develop excellent communication pathways in terms of handover on days where there is no overlap. You have a general fixed working pattern, which will be Wed-Sat. You may be asked to work the occasional evening in advance (subject to discussion), should our programme extend into evening periods. The key responsibilities listed below will include but are not limited to: ● Staff management: scheduling the rota, managing staff sickness, alongside managing and reporting disciplinary issues to Directors. Providing a concise and boundaried, yet fair and approachable manor towards the team which aligns with our friendly and open ethos as a company. ● Supporting the centre directors to Innovate and maintain programme and offerings at the centre/cafe to ensure that they align with the inclusive ‘play’, ‘move’ and ‘connect’ aspect of our ethos for the local community. ● Supporting and guiding staff to support the programme activities running at the centre (softplay, dance, yoga and other movement based activities). ● Having an in depth knowledge of the booking system, centre bookings and supporting staff to use the system at reception. ● Ensuring health and safety of staff and customers is monitored, and reported sufficiently where required. ● Maintaining our social media marketing and promotion: creating and uploading posts and scheduling these appropriately to enhance engagement. Supporting directors to prepare networking breakfast bi-weekly on a Friday morning. ● Developing a solid knowledge of the Softplay sessions and programme, including costings and timings, an excellent understanding of the organisation, and some insight into the organisations sister site: Silvermere Gymnastics Academy (Cobham) ● Ensuring the centre is kept clean and safe. ● Overseeing both the softplay and the cafe, delegating tasks to staff and supporting in both areas during busy periods. ● Having excellent levels of communication to all staff, deputy manager and directors. ● Ensuring that setting up and closing down are completed efficiently and signed off. ● Managing and cashing up all tills. ● Completing/ensuring that staff complete stock sheet twice weekly for ordering. Ensuring that staff have taken all temperatures, completing cleaning, ensuring stock is managed appropriately according to display protocol, maintaining efficient hygiene in accordance with storage, disposal and policy. ● Directly communicating with customers and gaining payment/more info for the likes of parties and group bookings.● Ensuring that all food/hot drinks (all locally sourced) are made hygienically and appropriately within good time and that all staff follow protocols and policies around food preparation and display.● Managing challenges presented by staff and customers in an appropriate and professional manner.● Maintaining clear, open and friendly communication with directors, staff and customers● Helping head of inclusion/outreach support placements from Surrey Choices and enhancing/supporting our Movement4All programme and partnership with local charitable organisations.● Baking and supporting the development of our menu● Playing a key role in dealing with and logging any safeguarding/accident and injury/fire safety risks/hygeine concerns.● Maintaining an effective and professional attitude in reference to equality and diversity and ensuring that the staff also maintain a high level of awareness of this towards our valued customers. Essential Criteria to be met At least 3 years of management experience in the hospitality industry ● Experience working in the hospitality field and capable of managing a team in a busy, high pressure environment Experience working with children ● Experience and knowledge of food hygeine and safe preparation Excellent customer service experience Experience working with staff who have varying needs ● Experience managing schedules outreach and rotas ● Ability to manage difficult situations and conversations Desired criteria ● Experience working/interacting and young people with people living with SEND t ● Up to date fire safety training experience/qualification ● Up to date first aider training ● Up to date DBS check systems ● Driving licence and use of car ● Some experience of marketing accounting and promotion- for example ● Ability to be flexible and creating content for social media adaptable accounts. ● In depth awareness of safeguarding/whistleblowing ● Experience dealing with first aid accidents/incidents ● Ability to manage stock/report what needs ordered where needed, and to communicate with suppliers where required. Reviewing and Updating This job description should not be considered exhaustive. It will be reviewed on a regular basis and updated in line with the requirements of the role. The post holder will be expected to take a flexible approach to the tasks which may be varied from time to time. Confirmation in post subject to successful interview, 2 appropriate references (employment) and a DBS check

KT&T is looking for a Night Auditor and the essential requirements are: Previous Receptionist experience with OPERA system Good English level Work alongside a fantastic team and enjoy a world where career progression opportunities and world-class training are available to you. Summary of the position: Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. What we offer: Initial payment £11.95 per hour. 28 days paid holiday pro rata Work alongside some amazing talent- award-winning, experienced hospitality professionals Job Types: Full-time, Zero hours contract Salary: From £11.95 per hour Schedule: Day shift Flexitime Weekend availability Experience: Opera: 1 year (preferred) Work Location: In person