Restaurant General Manager
24 days ago
Birmingham
Overview We are seeking an experienced and driven General Manager to lead the day-to-day operations of a busy restaurant serving breakfast, lunch, and evening service. This role requires a hands-on leader with strong operational, people management, and customer service skills, capable of running a high-performing team while delivering an exceptional guest experience. Key Responsibilities • Oversee all restaurant operations across breakfast, lunch, and evening services, • Lead, motivate, and manage front-of-house and kitchen teams, • Ensure excellent customer service and consistently high standards, • Manage staffing levels, rotas, recruitment, and training, • Monitor budgets, labour costs, and overall financial performance, • Ensure compliance with food safety, health & safety, and licensing regulations, • Handle customer feedback and resolve issues professionally, • Drive sales, improve efficiency, and maintain brand standards, • Work closely with ownership to support business growth and performance Requirements • Proven experience as a General Manager or senior management role in hospitality, • Strong leadership and team management skills, • Experience managing high-volume service across multiple dayparts, • Solid understanding of financial management, stock control, and labour planning, • Excellent communication and organisational skills, • Hands-on, proactive, and solutions-focused approach, • Flexible to work across varied shifts including weekends What We Offer • Full-time, permanent position, • Opportunity to lead and shape a growing restaurant operation, • Competitive salary (dependent on experience), • Supportive working environment
