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We're a small, newly refurbished pub at Leicester Square. We're looking for an experienced, down to earth, friendly supervisor to join our friendly little team. As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. Our collection of community pubs are the heart and soul of the local area around them, helmed by a local hero and crewed by a team always ready with your favourite tipple. Our pubs embody the true meaning of a local pub, acting as a central hub where locals can enjoy one of our events, a feast of lovingly cooked food or a quick catch up with friends over a drink. We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: - The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. - Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. - Free employee assistance program – mental health, well-being, financial, and legal support because you matter! - Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. - Wage Stream – access your wage before payday for when life happens. - Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… As a Team Leader, you will… - Provide customers with a heartfelt and memorable experience each and every time they visit - Deputise for the management team and resolve any issues that arise in their absence - Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork - Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible What you’ll bring… - A great eye for detail, making sure every pint is poured to perfection - Be a role model to the team on giving great service and making sure every customer receives a warm welcome - An ability to think on your feet and adapt to whatever challenges arise during a busy shift - A positive can-do attitude and be a real team player
All successful applicants MUST be able to start on 12th Feb 2024, for their first week of training at our ILH DNA Academy. Food & Beverage assistants, Bar Tenders, Waiters & Waitresses, Full-time available. About ILH Imperial London Hotels has been running hotels in Central London for over 180 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises. The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2025. What you’ll be doing As F&B Assistant you are an essential part of delivering a great dining experience for our guests, whether they are just enjoying a coffee or having a 3 course A La Carte Meal, you’ll be there to welcome them and serve our great food and drinks. Attending to our guest needs, taking orders and informing guests on menu choices, you will prepare food and drinks as per company guidelines (chef/ kitchen directions) and deliver this in a timely manner to our guests, consistently delivering a high level of customer service. As part of this role involves serving alcoholic drinks you will need to be over 18 years old to apply for this position. What we would like from you - To be able to attend 5 Days F&B Training course starting Monday 12th Feb 2024 for all successful full-time applicants. - Must be flexible to be able to work during weekends and bank holidays. - The Rights to work in the UK with your ID/Passport & Share Code. - Previous experience gained in a customer-facing role or similar position (ideally, a bartending or waitress background) would be beneficial.
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