Are you a business? Hire hotel receptionist no experience candidates in United Kingdom
About Us We are Central London based Bed & Breakfast Hotel. We have 15 Bedrooms in total and we are seeking Reception/marketing staff who can work in our hotel on either morning or afternoon shifts. (Full/Part Time) Please send us a message. Confident, Experience, Hard working and Motivated. Job Experience Experience in this Job would be a bonus Good Communication Skills. Good personality and service Service with a smile. Able to work with a Team and alone if required.
We are currently looking for an enthusiastic, energetic and hardworking individual to join our independent family business. You will be joining as a Receptionist, ideal for someone who has a background of working in a face to face customer service position. You will receive training when you join and be supported by your head of department and team members to ensure you have a smooth journey with us. Person Specification Previous Customer service experience (face-to-face) Intermediate level use of MS Office (Word, Excel) Able to communicate in English to CEFR B1- B2 (Intermediate) Confident with answering telephone and email queries Duties & Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way. Provide high quality customer service at all times. Check the guests in/out, take payments. Manage telephone and reservations in a prompt and professional manner. Ensure that all correspondence is recorded and filed accurately as per the hotel and company standards. Ensure that all bookings are guaranteed, and no-show charges/late cancellation charges are applied where appropriate.
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