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- Provide technical assistance and support to end-users regarding computer systems, software, and hardware issues. - Coordinate and maintain the IT works that need to be carried out for Cyber Essentials certification. - Installing, configuring & maintaining software and hardware components. - Assist in the development and implementation of IT policies and procedures. - Follow the agreed standards, legislative requirements, and health & safety protocols in line with UK law. - Monitor and maintain computer systems and networks to ensure optimal performance and security. - Provide technical support to IT users related to Leap, Xero, and other software used in the firm. - Maintain IT reports and update the director on commonly occurring issues and recommend solutions to rectify them. - Stay up to date with the latest industry trends and technologies.
An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person
Job Title: Production Chef/Team Leader Hybrid Role Contract: Full time, permanent Hours: 40 hours / week Mon - Thu: 12pm - 8pm Fri: 10am - 6pm On acceptance of the position, the successful candidate will be required to work 10am - 6pm each day for the first month in order to complete training alongside our senior chef. Location: Sydenham, London Description We are seeking a full time, experienced chef/team leader to join our friendly team at our busy kitchen in Sydenham, London. The Family Food Co is on a mission to support parents by providing delicious, convenient and nutritionally balanced frozen meals and our amazing chefs are the heart of our business. You will be cooking all our meals from scratch for our brand, Pots for Tots, using the best ingredients in a friendly and supportive environment - this isn’t your regular kitchen role! Supported by our Senior Production Chef and reporting to our Head of Product, you will be responsible for ensuring every one of our frozen ready meals is cooked to perfection and that our kitchen operates smoothly - attention to detail and a love of food is of course a must! This is a hybrid role - part of your time will be spent cooking our range of meals/snacks or doing food prep for the Senior Chef, and part of your time will be spent leading our team of Kitchen Assistants in the general running of the kitchen (portioning/packing food, cleaning, completing paperwork, accepting deliveries, closing checks). Therefore confidence with both basic cooking skills and team leadership is essential. Requirements - Minimum 3 years in a professional food environment, ideally to include a minimum of 1 year in a food production environment (restaurant/catering experience is useful, but demonstrable experience in a production environment is desired) - Level 2 food hygiene certificate, a demonstrable knowledge of proper food hygiene practices and a full understanding of EHO requirements (a bonus if you also have knowledge of SALSA accreditation!) - Fast and flexible worker - it gets busy in our kitchen; we need you to be able to work quickly and efficiently while maintaining our super high quality standards and facing challenges with enthusiasm - Ability to follow recipes exactly - our meals are carefully designed to meet our nutritional and cost requirements, therefore you will need to produce to an exact specification ensuring all weights/measures and cook times are adhered to (there’s no room for creative flare during the cooking of our meals, as consistency is crucial - however, we regularly develop new meals and this is where you can bring your ideas and get creative!) - Confident working independently and leading a team of Kitchen Assistants - our KAs are invaluable, helping with everything from portioning meals, basic food prep and keeping the kitchen clean to loading/unloading deliveries and organising our storage space. Our Senior Chef works from 6am - 2pm, so once settled into the role and all training is completed, you will be responsible for overseeing the second half of the day and coordinating the KAs (support from the Head of Product is always on hand!) - Confident using a computer to input basic data into our systems / locate and print files etc - High level of spoken and written English Benefits - £28k pro rata - 30 days holiday pro rata inclusive of bank holidays - We believe in rewarding our staff, so, on successful completion of your probation period there is an opportunity to enter into the employee EMI option scheme