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Possesses a strong, in-depth understanding of ITIL methodology and its application in IT service management. * Exceptional verbal and written communication abilities, essential for effectively ...

Expertise in ITIL disciplines. Key Responsibilities: * Take end-to-end responsibility for delivering projects that contribute to the standardisation target of our client, a global leader in their ...

Knowledge of Agile methodologies and ITIL frameworks

Understanding of Technology Service Management principles (ITIL experience preferable but not mandatory). * Excellent cross stakeholder management, communication, presentation and influencing skills

Being successful in this position requires a D365 Systems professional with a strong IT/architecture background (ITIL Qualified ideally) and has proven support and management experience across the ...

Industry certifications such as COBIT or ITIL are a plus. Why join us? * Competitive salary up to £95K + 40% bonus * Work for an industry leader in technology and security. * Grow your career in a ...

Nice to have Proficiency in German ITIL Certification is a welcome addition

Microsoft Accreditations inc SC-300, SC200 where possible and ideally ITIL Certification You will have a combination of BAU security incident monitoring and response skills combined with security ...

ITIL Foundation certification is a plus. Technologies: * Proficient in Windows 10 OS, Microsoft Suite, Zoom, WebEx, Skype for Business, and Citrix. * Knowledge of iOS setup and troubleshooting ...

Knowledge of ITIL and other IT service management frameworks

Knowledge of ITIL and other IT service management frameworks

Use best practices and the ITIL framework to drive continual process improvement culture within your Platforms * Assist the definition of Agile usage within global technology operations & implement ...

PRINCE 2 or ITIL certifications are desirable.

Experience with ServiceNow ITSM modules (Asset Management, Incident Management, Change Management) and working knowledge of ITIL processes. * Strong knowledge of ServiceNow SAM Pro configuration ...

Expertise in ITIL disciplines. Key Responsibilities: * Take end-to-end responsibility for delivering projects that contribute to the standardisation target of our client, a global leader in their ...

... other ITIL functions · Oversee the production and maturing of Service Provider Capacity plans to predict performance and capacity needs and the production of regular management reports and ...

ITIL and/or ServiceNow experience preferred but not essential.Experience working in a client-facing data centre.Demonstrable knowledge of data installations and termination.InterQuest Group is acting ...

Understanding of ITIL principles; certification is a plus. * Skilled in managing application performance and reporting on service levels (SLAs). * Experience using Azure Security Centre and Microsoft ...

... ITIL experience preferable but not mandatory). • Excellent cross stakeholder management, communication, presentation and influencing skills. • Understanding of Third-Party risk domains and ...

Strong understanding of ITIL framework and processes * Great Customer Service * Windows 10/11 * VIP Support * Service Desk/ Remote Support * Financial service industry experience Benefits: Generous ...

Solid understanding of ITIL frameworks and service management principles. * Ability to analyse data to identify trends and implement proactive solutions. * Familiarity with ticketing systems and ...

... ITIL experience preferable but not mandatory). • Excellent cross stakeholder management, communication, presentation and influencing skills. • Understanding of third party risk domains and ...