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Broadleaf is a great destination in the concrete jungle of London City where guests can relax and enjoy drinks, food and any sports game on one of their many screens! It's a great place to support your team in a lively atmosphere! We are transforming peoples' understanding of what a sports bar is. We don't just love sports, we live it! The Role Floor Managers are the heart of our Front of House team, promoting amazing service and driving sales. A great Floor Manager should know that the key to creating a fabulous atmosphere for the guests starts with creating the right atmosphere in their team. Be supported by our Senior Managers on site who'll help you create the perfect career path for you! EPIC Perks Generous salary package including an annual bonus and a full-time 48 hour contract Share of service charge is guaranteed 50% discount for you + 5 friends at any of our venues! Your birthday lunch is on us Generous employee referral scheme - work with your friends Glow benefits scheme Cycle to work scheme Access to Wagestream for better money management We are members of the award-winning Hospitality Action service and the Otolo mentoring scheme Group-wide Learning and Development opportunities About us We firmly believe in providing amazing experiences to our guests, and we treat everyone like family! Due to the continued expansion of the Sports Pub & Kitchens estate, we are looking to recruit exceptional team members who want to be part of our award winning teams. Looking to love what you do? Looking to work as part of a team? Looking to pursue a career? If the answer is yes, then we have the job for you! About you: 1 Years' experience in a similar role minimum. Amazing staff management, motivation and training skills Knowledge of recruitment, driving sales and rota writing A high attention to detail as well as a love for working with others Last but by no means least, a love of sport definitely helps! Work Somewhere EPIC ETM Group & Maven Leisure is a boutique London based hospitality group with a range of bars, restaurants and British pubs. We pride ourselves on the exceptional service that we provide to all of our guests We are a proud equal opportunity employer who seek to recruit and retain the most talented individuals from all walks of life All of our employees live and breathe our company values of Excellence, Passion, Integrity and Challenge (EPIC) If you think you could be part of the ETM family, then apply today!
JOIN IN At RBH, we recognize our people as our greatest asset. We prioritise diversity, health & wellbeing, sustainability, and individuality, setting us apart from competitors and earning us a spot in the Top 30 Best Places to Work in Hospitality. We're passionate about the industry and continuously seek talented individuals to join our journey. THE OPPORTUNITY Are you ready to drive operational excellence at one of London’s most vibrant and environmentally conscious hotels? We are looking for a dedicated Operations Manager to join The Corner London City, where we combine a unique and quirky guest experience with a strong commitment to sustainability. Reporting directly to the General Manager, this role offers the chance to shape our hotel’s future. You’ll be instrumental in developing and empowering a top-notch team, creating a culture of collaboration, and leading strategic initiatives to enhance our market position and guest satisfaction. KEY RESPONSIBILITIES Operational Leadership: Lead the Duty Management team and set standards for operational excellence across all hotel departments. Ensure efficient coordination and seamless guest services while mentoring department heads. Guest Experience: Elevate our commitment to exceptional guest experiences. Manage guest feedback effectively to ensure satisfaction and encourage innovative approaches to exceed guest expectations. Financial Management: Oversee budgeting and financial management, implement cost controls, and drive profitability through strategic planning and market trend analysis. Staff Development: Champion continuous learning and development. Recruit, train, and mentor staff, conducting performance evaluations and encouraging a culture of high performance. Sales and Marketing: Collaborate with the sales and marketing team to boost revenue through innovative promotions and strategic marketing initiatives. Compliance and Safety: Ensure all operations comply with legal and regulatory requirements and uphold strict health and safety standards. KEY COMPETENCIES Proven management experience in the hospitality industry, with a strong focus on operations, team engagement, and development. Excellent leadership, communication, and interpersonal skills to inspire and guide a diverse team. Solid understanding of hotel operations, financial acumen, and guest services. Desirable experience with systems such as Guestline PMS, Fourth Payroll, and Smile Training platforms. We hire based on personality and potential. If you are a focused leader with a knack for operational excellence and a passion for sustainability, we would love to hear from you. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, click here to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us. #LifeatRBH £40000 - £45000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate General Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most exclusive restaurant brands. Benefits & rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off- Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as a General Manager: Understand the guest and how to efficiently manage their expectations. To have a great front-of-house presence, be a leader and inspire your team. Fully understand and be able to articulate the financial targets. Establish and maintain realistic budgets and identify ways to improve profitability and manage cost controls effectively. To demonstrate an up-to-date and in-depth understanding of the industry Identify business opportunities that have the greatest potential return on investment and are consistent with the company goals and brand. Build and maintain strategic relationships with internal and external stakeholders. About you: You have proven previous experience managing a large, structured team in a high-paced, high-volume restaurant You’ll lead by example, inspiring and mentoring your team to work as one and making sure morale and welfare stays as high as the standard of service at all times You have the confidence go the extra mile You love to wow guests with exceptional service You have excellent English language skills About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. The Ivy Collection restaurants bring the inimitable service and vibrant surroundings for which The Ivy is loved and revered to a select group of upmarket brasseries and neighbourhood cafés. Each restaurant has been designed to deliver the memorable experience that is synonymous with The Ivy’s unique style, and extend the magic of our celebrated West Street venue to handpicked locations across London and the UK. Menus feature modern British dishes drawn from The Ivy’s own extensive menu so, whether you are looking for afternoon tea or a three-course meal, you can be sure of excellence in both quality and choice. Restaurants are open seven days a week offering a full service from breakfast through to dinner. Each restaurant also has a dedicated number of unreserved tables available throughout the day offering everyone the chance to enjoy a little taste of The Ivy’s glamour, whatever the occasion.
Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as an assistant manager/duty manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. Join us at the forefront of innovation and growth as we continue to redefine the hospitality landscape! As our new duty manager, you will receive: A competitive salary of up to £35,000 per year Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday (including Christmas Day, Boxing Day, and New Year's Day), with an additional paid day off for your birthday. As our newest duty manager, you'll provide outstanding service to all guests, leveraging your prior experience as a bar manager to take the lead on the floor and the bar, boost sales, and foster strong relationships with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Restaurant Supervisor - FOWL Restaurant Schedule - Full-time Salary - £35.000,00 per year About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting an Restaurant Supervisor to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Supervisor at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays - The ideal candidate had experience working with reservation systems Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.
We are Burger & Beyond. We serve up London's best burgers along with signature sides, delicious cocktails and craft beers from our sleek, minimalist, modern restaurants. We're looking for great people to come and help us on our journey to bring amazing food, some fantastic cocktails and even better service to our restaurants. After a huge success of our Shoreditch restaurant we opened two more Borough Yards and Soho. In addition to this we have dark kitchens and kiosks in London and now Manchester. We are looking for epic people with a passion for hospitality who will join us on this journey! The role An opportunity has arisen for a Supervisor to join our vibrant and friendly team. We are looking for a passionate and enthusiastic individual that ideally has supervisor experience already or is ready to take that step up into a management role with training and mentoring to help you achieve your goals. More than just your CV, we're looking for someone with a genuine passion for hospitality so are you excited to provide exceptional customer service and go above and beyond to make a memorable experience for both your team and guest? Then please apply today! What we expect from you… • Enjoy working in a team and building relationships • Having a real passion for guest service and taking ownership of the guest experience. • Being organised and proactive in managing your tasks. • Kind, engaging and fun with personality and strong communication skills • Be able to create amazing first impressions • Attention to detail, organised and diligent • Always striving towards delivering a dining experience beyond expectation and with a personal touch • Availability to working late nights and weekends Perks include: Hourly rate starting from £11.50 per hour, plus service charge. Free food on shift 30% off in any Burger and Beyond on food and drink A flexible rota 28 days holiday (for full time) Training & career development, many of our management team have been trained and promoted from within the business, and we are only just getting started. If you are interested in this role then don’t be shy…let us know!
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We are looking for experienced leaders who know how to be great team players and have a real passion to create an amazing guest experience. Can you… Support, coach and mentor your team Support the General Manager and work together to create and deliver your vision Ensure standards and compliance are continuous in the General Managers absence Create a welcoming atmosphere for our guests A little bit about us… At Social Pub and Kitchen we are trendsetters, and our bar and kitchen teams reflect that! Our venues have a laid-back and social atmosphere, so we are looking for team members that are friendly and confident enough to chat with our guests about our food and drink and our diverse range of events throughout the year. We also pride ourselves on our individuality and inclusivity, everyone is welcome at our Social Pub and Kitchen venues, and our goal is that everyone has the best experience possible, every visit. The Earl of Camden is the best kept secret in Camden, just a short stroll from the station. We offer of guests great pizzas, burgers, ales, world beers, and a wide spirit selection and soft drinks galore! What's in it for you? Award winning training and development programmes Realistic and achievable Bonus scheme 25% off Food & Drink for you and ALL your friends in over 800 sites Referral scheme of up to £1,000 per person Dental Insurance Employee Assistance – Licensed Trade Charity At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you.
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
Are you in the Market for a new role? Do you have a passion for exceptional guest service and experience leading a shift? Market Halls is revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering a diverse array of dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting competitive socializing experiences to some of our venues. As our new Supervisor, you will receive: A competitive salary ranging from £15.00 to £15.45 per hour (depending on experience). Access to Hospitality rewards, a unique benefits platform that offers exclusive discounts for gyms, retailers, and other restaurants, along with a 24/7 confidential mental health support hotline. A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. Unlimited hot beverages during your shifts, and delicious, nourishing food to keep you energized throughout your workday. A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. Plus, standard benefits such as 28 days of paid holiday with an additional paid day off for your birthday. As our new supervisor, you be supporting the management team by being the leader on the floor. You will be assisting your floor and bar team to deliver peak experiences to our guests, engaging with big groups and escalating any concerns or issues to the rest of the management team. We are looking for individuals who truly have an engaging energy who can interact with our guests and lead our team on both the bar and the floor. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly we are kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees
Bar Manager – St Christophers Place We are looking for an enthusiastic Bar Manager. Key Responsibilities: Thorough menu knowledge (both food and beverage) To develop cocktails and beverage recipes according to the current menu strategies In depth knowledge of service and food and drinks standards including all steps of service In depth knowledge of company’s rules and policies Systems and procedure knowledge: Knowledge in till system Develop Marketman in accordance with business needs Complete weekly stock takes and report any variances to the General Manager Knowledge in server cash out procedure Good understanding of health and safety policies in the workplace Responsible for licensing, health and safety, atmosphere management and team leading Oversee all drinks stock management, P&L and budgeting People management and development: Manage relationship with suppliers and ensure Yamabahce receives their best attention and service Attend all management and organisation meetings as requested by the General Manager Ensure that all staff are aware of, and undertaking their responsibilities to the best of their ability To take responsibility for certain aspects of all staff training as directed by the General Manager Train and motivate new starters Oversee other Bar Staff and highlight any knowledge gaps they may have Provide support and be a mentor and role model to others All suitable candidates will be contacted by a member of the team to discuss in more detail and answer any questions you may have. All candidates should be eligible to work and currently based in the UK
We are seeking a dynamic and experienced Café Supervisor to join our team at Feya Café. The Café Supervisor will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing a team of café staff. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering high-quality food and beverages to our customers. Responsibilities: • Supervise day-to-day operations of Feya Café, including opening and closing duties, inventory management, and cash handling. • Ensure exceptional customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally. • Train, mentor, and motivate café staff to deliver outstanding service and uphold company standards. • Schedule and coordinate staff shifts, ensuring adequate coverage during peak hours and special events. • Maintain cleanliness and organization of Feya Café, including seating areas, kitchen, and restrooms, in accordance with health and safety regulations. • Monitor food and beverage quality, freshness, and presentation, and address any issues with kitchen staff as needed. • Assist with menu planning, pricing, and promotional activities to drive sales and meet revenue targets. • Handle administrative tasks such as payroll processing, staff evaluations, and performance reviews. • Collaborate with management to develop and implement policies and procedures to improve efficiency and customer satisfaction. • Stay updated on industry trends, competitor activities, and customer preferences to enhance Feya Café’s offerings and maintain a competitive edge.
Assistant Manager Urban Pubs and Bars Limited Assistant Manager - Trendy East London Pub - Quality - Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business. Located in the hipster Capital of East London stands The Well and Bucket, serving pints since 1818. The Well and Bucket mixes a great vibe of traditional with contemporary twists. Known for our fantastic range of Ales and Beers, serving hearty British pub classics on the menu. Our downstairs candle lit cocktail bar is the perfect setting for an intimate evening with friends. The Role As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business. Be business savvy and demonstrate great commercial understanding. Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we looking for: "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own Be cool, calm and collected, manage pressure with ease, nothing can phase you You’re not precious. We leave our egos at the door and help get stuff done Must have minimum 1 years’ experience as a manager depending on the property being looked at Solid communication and organisational skills, be approachable Superb customer & floor service skills An entrepreneurial flare Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun What's in it for me: A competitive salary & bonus scheme Training and development Career progression and promotion opportunities with regular new openings around the corner Get out and about, you automatically get discounts across all our pubs, bars and restaurants The opportunity to make strategic decisions within your business – take ownership and Be Fearless Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere 28 days holiday Goes without saying, but we’ll feed you during your shift Employee Assistance Programme (EAP) Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral Access your Wages anytime through Wagestream Birthdays are for celebrating, so have the day off on us Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around.
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge after probation period. •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Certificate of Food Safety level I •Certificate of Health and Safety level I •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
· Collaborating with senior staff to determine the range of services offered and contribute to the development of sales strategies and targets. · Conducting market research, surveys, and analysis to understand customer preferences and reactions to our services. · Compiling and analysing sales figures to identify trends and opportunities for growth. · Developing proposals for marketing campaigns and promotional activities to attract new customers and retain existing ones. · Managing customer accounts and maintaining strong relationships to ensure customer satisfaction and loyalty. · Recruiting, training, and mentoring junior sales staff to achieve sales targets and deliver exceptional service. · Producing reports and recommendations for senior management on marketing and sales strategies. · Keeping abreast of industry trends, competitor activities, and product developments to maintain a competitive edge. Additional Requirements: · We are seeking candidates with a proven track record in sales and marketing, preferably in the luxury travel or hospitality industry. Key requirements include: · Strong communication and interpersonal skills. · Excellent analytical and strategic thinking abilities. · Proven experience in developing and executing successful sales and marketing strategies. · Ability to work collaboratively with cross-functional teams. · Demonstrated leadership and team-building capabilities. · Knowledge of market research techniques and tools. · Proficiency in Microsoft Office suite and CRM software. · Bachelor's degree in Marketing, Business Administration, or a related field (Master's degree preferred).
About Us: Bright Courtyard Club London is a contemporary Chinese restaurant nestled in the iconic building at 43-45 Baker Street. Situated conveniently within walking distance from the popular Mayfair area and the vibrant Marylebone High Street, our establishment exudes sophistication, fashion, and discretion. Since our inception in autumn 2011, we have been dedicated to providing our guests with an unparalleled all-day grazing experience, specializing in authentic dim sum, modern Cantonese, and traditional Shanghai cuisine with a twist. Position Overview: We are seeking an experienced and dynamic Bar Manager to join our team at Bright Courtyard Club London. The ideal candidate will be passionate about mixology, possess strong leadership skills, and exhibit exceptional customer service. This role offers the opportunity to oversee the operations of our vibrant bar, curate an innovative cocktail menu, and deliver memorable experiences to our discerning clientele. Responsibilities: Manage the day-to-day operations of the bar, including inventory management, staff scheduling, and quality control. Create and maintain a diverse and innovative cocktail menu that complements our restaurant's cuisine and ambiance. Train, mentor, and motivate bar staff to deliver exceptional service and uphold brand standards. Ensure compliance with health and safety regulations and alcohol licensing laws. Collaborate with the management team to develop promotional activities and special events to drive revenue and enhance guest engagement. Foster a positive and inclusive work environment that encourages teamwork, creativity, and professional growth. Qualifications: Proven experience as a Bar Manager or similar role in a high-volume, upscale restaurant or bar. Extensive knowledge of spirits, wines, and cocktails, with a passion for mixology and creativity in beverage creation. Strong leadership skills, with the ability to inspire and motivate a team to achieve excellence. Excellent communication and interpersonal abilities, with a focus on delivering exceptional customer service. Proficiency in inventory management and cost control
As Head Bartender for Parker’s Tavern, you will support the Assistant Bar Manager by leading by example, and helping to manage the smooth operational running of service to ensure the team delivers an exceptional and memorable experience to our guests from morning to night. You will play a key role in training, mentoring, and coaching the team. THE DUTIES Being the star of the show behind the bar, setting the standard for exceptional service and mixology mastery. Crafting Cocktails creating unique, Instagram-worthy concoctions and classic favourites that make us the talk of the town. Inspiring, training, and mentoring our talented team of bartenders and Bar backs, elevating their skills and spirits. Working hand-in-hand with our culinary team to create a seamless food and beverage experience. Ensuring every guest feels like a VIP, leaving with memories they'll cherish forever. Supporting the Assistant Bar Manager with recruiting and onboarding new team members. In the absence of the Assistant Bar Manager, conduct 4, 8, and 11-week probation review meetings for all new hires. We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests. Have an eye for detail and very high standards when it comes to our service, hygiene, safety, and cleanliness standards. University Arms, Cambridge, re-created in 2018 by architect John Simpson and interior designer Martin Brudnizki, offers 192 rooms and suites, with views over Parker’s Piece, historic Regent Street, and the hotel’s inner courtyard. The style reflects classic Edwardian interiors with bespoke, leather-padded writing desks, low ottomans and rooms full of natural light. The result is ambitious, beautiful, and full of life. Occupying ground floor of University Arms, Cambridge, Parker’s Tavern is a quintessentially English brasserie. Chef Director Tristan Welch has designed every dish to be a whimsical re-imagining of a British classic, sourced from field, fen and seas. This is where guests will find plates piled high with Norfolk fruits de mer, or in winter, suckling pig with wild mushrooms, and Tristan’s signature pie of the day. Guests can taste England on every plate.
**Chef de Partie at ROE!!** NEW OPENING IN CANARY WHARF Salary - Up to £35K per year. Experience - Previous experience in a quality restaurant ** About Us** - Conscious & creative dining in the heart of Wood Wharf from the trio behind fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically-acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. Rare breed meats and carefully sourced fish from the British Isles are central to the menu, as well as regenerative crops like Wild farmed native grain. About You - In your role as a Chef de Partie you will be responsible for: - Producing all food consistently to the correct quality and standard. - Facilitating the smooth running of each Kitchen section by - Logical and efficient fridge organization. - Correct stock control and rotation. - Training the junior team in recipes, techniques, time management and performance. - Diligently adhere to all food hygiene and health & safety standards. - Working alongside kitchen operations manager to ensure the smooth day to day running of the kitchen. ** Benefits** - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and drink when you dine across the group plus Friends and Family discounts. - Free welcome lunch for you and a guest. - Family meal during your shift. - Your Birthday OFF.
Are you ready to be part of something truly special? Rossella, nestled in the heart of Kentish Town, has earned its place among the top 10 Italian restaurants in London on OpenTable and consistently ranked within the top 200 restaurants in London on TripAdvisor, Rossella is renowned for its authentic Italian cuisine and family style dining experience. We are currently seeking a dedicated and dynamic individual to join our team as an Office Administrator. This is an exciting opportunity to play a pivotal role in the operations of our restaurant. As an Office Administrator at Rossella, you will be responsible for ensuring the smooth and efficient functioning of our administrative processes, contributing to the overall success and excellence of our establishment and our virtual brands. The ideal candidate will be highly organised, with the ability to juggle multiple tasks and prioritise effectively. Attention to detail and punctuality is paramount in ensuring accuracy and precision in all administrative tasks. Proficiency with computers and office software is essential for this role. Experience with industry-specific software and systems is highly desirable. We are seeking individuals who are deeply passionate about the hospitality industry and have a proven track record of excellence. You should possess a minimum of 2 years’ experience in hospitality in a supervisory or managerial capacity. Your key responsibilities and skills will be: ● Responsible of set up and maintenance of all the main systems (Lightspeed, OpenTable, Deliverect, Sunday). ● Basic understanding of office software. ● Administer daily front office operations. ● Have a passion for customer service. ● Handle customer’s complaints alongside management. ● Sort incoming and outcoming email. What’s in it for you: ● Flexible schedule over 20H a week. ● Closed Sundays. ● Closed from Christmas till the New Year. ● Paid holiday inclusive of bank holidays. ● Constant training available, with great opportunity to master new skills & move up in the Company. ● Mentoring opportunities. ● 6 monthly team building/ well-being activities. ● Free food and drinks when working from our restaurant menus. ● 50% Discount for all employees and friends when dining in our restaurant up. ● Book your birthday off - guaranteed. ● £13.00 to £14.00 per hour (paid overtime). ● Paid every 2 weeks. ● Recommend a friend scheme with great bonuses per individual referral. All interested candidates must submit their full CV and cover letter through the job ad. Please note that the starting date will be the 13th of May.
Looking for a Catering Supervisor! It will be 8 hours per day less a 30 mins unpaid break, 5 days out of 7, but predominately Monday – Friday when we have no events or summer schools. Earliest start time will be 7am, latest finish 630pm dependent on hospitality events, etc. in which case it may be a later start and finish time so flexibility with hours including weekends is essential. Need someone experienced in hospitality, coffee shops and restaurants ideally that can hit the ground running. Key Responsibilities: Oversee day-to-day catering operations, ensuring high-quality service and satisfaction for students, faculty, and staff. Coordinate with culinary staff to plan and execute diverse menus that cater to various dietary needs and preferences. Train and mentor catering team members to deliver outstanding customer service and uphold food safety standards. Manage inventory, procurement, and budgeting to optimize resources and minimize waste when required Collaborate with event planners to organize and execute campus events, ranging from small gatherings to large-scale functions. Qualifications: Previous experience in catering or hospitality management, preferably in a college or institutional setting. Strong leadership skills with the ability to motivate and empower team members. Excellent organizational and communication abilities, with attention to detail. Knowledge of food safety regulations and industry best practices. Flexibility to work evenings and weekends as needed for events. Benefits 42 days holidays from September 2024 Enjoy competitive compensation and benefits, including opportunities for professional development.
Are you a motivated, experienced retail professional with a passion for leadership and a knack for driving results? Just in Case, a leading retailer of high-quality smartphone accessories with a growing presence in Italy, the EU, and the UK, is seeking a Store Manager to lead and inspire our team. We're thrilled to announce the opening of our second store in Bluewater Shopping Centre by the end of April, extending the Just in Case experience to even more customers. If you're ready to take the next step in your retail career and become an integral part of our expanding brand, we want to hear from you! Position Overview: As a Store Manager at Just in Case, you will play a vital role in driving the success and growth of our brand. You will be responsible for leading and managing the daily operations of our store, ensuring excellent customer service, motivating the team, and achieving sales targets. Your leadership, retail experience, and dedication to our mission will be instrumental in creating an exceptional shopping experience for our customers. Responsibilities: - Lead by example and provide exceptional customer service. - Manage and oversee all aspects of store operations, including inventory management, visual merchandising, and staff scheduling. - Train, motivate, and mentor store staff to meet and exceed sales goals and provide top-notch customer service. - Ensure store policies and procedures are followed and uphold the brand's standards. - Handle customer inquiries, concerns, and issues professionally. - Collaborate with regional and corporate teams to implement promotions and strategies. - Monitor store performance and take necessary actions to achieve and exceed sales targets. - Stay updated on smartphone accessory trends and product knowledge. Requirements: - Proven retail management experience, with a track record of achieving and exceeding sales targets. - Excellent leadership and team-building skills. - Strong organisational and problem-solving abilities. - Excellent communication and interpersonal skills. - A passion for smartphone accessories and an eye for style. - Dependable, punctual, and a positive attitude. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on Just in Case smartphone accessories. - Opportunities for career advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to take on a leadership role in the world of smartphone accessory retail and help drive the success of Just in Case, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and your vision for the role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and play a key role in making Just in Case the ultimate destination for smartphone accessory enthusiasts. Your leadership and dedication to exceptional customer service will make you an essential part of the Just in Case brand. Apply today!
Job description: 1. Work as a Team Leader, of a team of volunteers, in outreach into the community, discipling, forming small groups that will support and encourage new and existing members, establish ‘Growth Track’ [a simple program designed to teach members with life skills and Bible understanding]. To work under the supervision and guidance of the Strategic Co-ordinator and Senior Pastor. This is a 24-month temporary appointment. 2. Details of duties Key roles and responsibilities: a. Commits his/her life and service to the Lord Jesus Christ and expression of ministry to the church and the world through the VFC structure. b. Subscribes and commits to the values, philosophy and principles held by VFC Glasgow. c. To follow the daily activities and weekly schedule in line with the given plans so as to accomplish the various objectives within the 24-month time frame. d. To raise, develop and mentor new VFC members to become leaders. e. To submit accurate timely reports (financial, outreach, discipleship, etc) that reflect your daily activities. f. Interact with people from different cultural backgrounds and communities to promote the key activities of the VFC Glasgow church. g. To perform any other job or duty that may be assigned under the guidance of the Corporate Missions Coordinator. 3. Salary /Remuneration UK minimum wage will apply 4. Details of the skill, experience and qualification required for the post. 5. To be qualified to impart, establish, and strengthen the VFC Singapore DNA into the VFC Glasgow Church, the Team Members would need: a) To be a practising Christian, in agreement with the tenants of faith of VFC and fully supportive of the values and mission of the church. b) They must have had at least 3 years of lay ministry experience in VFC Singapore i. completed to at least Level 3 in the Life in the Word, bible classes. ii. been a VFC Connect Group leader [small group] for at least 1 year. iii. has a demonstrated an ability to mix and communicate well with people from multicultural backgrounds. iv. to have strong English literacy (speaking and writing abilities) and able to communicate well via phone, email, and face to face. c) To have completed the VFC Singapore Missions Church Planting Training programme [78 classes over 2 months, a full-time live-in program] i. Multiplication Principles & Outreach: Key principles and roles in leading multiplication, Conducting Youth Alpha, Effective outreach strategies and methods, Healing signs and wonders, Keys to consolidation. Outreach activities may include organizing and participating in community events, providing support to individuals seeking spiritual or emotional assistance. ii. Discipleship: How to conduct an Encounter, making disciples, Growth Track, Forming Connect Groups, Training and developing leaders, understanding cross-cultural world views, Thriving in another culture, SOAP bible study method, inductive bible study method, Self-acceptance, and inner healing. iii. TL & Team: Member-care of the team, resolving conflicts, Team dynamics, sacrifice, Faith, Team management, Building a strong team culture, 6. Reporting and Documentation: Maintain accurate records of activities, achievements, challenges, and progress made. Prepare regular reports for VFC Glasgow, detailing the impact of volunteer Christian work. d) Work experience in working with a VFC affiliated church. i. Demonstrate an ability to have previously worked with a VFC church in another nation.
Job description: Health and Social Care Tutor/Assessor GRADE: Lecturer REPORTS TO: Head of Projects and Employability RESPONSIBLE FOR: JOB PURPOSE: To deliver teaching, learning and assessment to learners on a wide range of health and social care related qualifications delivered as part of Saxon Academy of Learning Into Healthcare Programme. Tutors will have recent experience in the health and social care sector and will be aware of the needs of unemployed and economically inactive learners looking to develop the skills necessary to progress into employment or further education and training. The Get Into Healthcare tutor will take responsibility for the effective running of the courses. OBJECTIVES OF THE POST · To work as part of the Projects and Employability team to design, develop, and deliver individual programmes of training and assessment across the Health and Social Care sectors · To plan and deliver core vocational courses that use innovative pedagogical methodologies to develop the skills learners need to succeed and progress to employment or further study · To deliver care related learning though a range of methods e.g. individual / group, Microsoft teams, Zoom, online learning platforms and remote / distance learning · To develop and share online materials to support teaching and learning · To act as Personal and / or Group Tutor for designated groups of learners MAIN DUTIES AND RESPONSIBILITIES The post holder will: · Deliver a timetable of teaching, learning and assessment as agreed with the Head of Projects and Employability · To design and implement effective induction programmes for all learners · Undertake delivery planning in collaboration with team members that is compliant with all external requirements · Develop and share online materials to support teaching and learning · Plan and deliver core vocational courses that use innovative methodologies to develop the skills learners need to succeed and progress · Undertake all related administrative duties to include completion of registers, preparation of learning materials and learner assignments, marking of work and providing constructive feedback to learners etc. · To ensure ILPs and progress reviews are completed appropriate to individual learner requirements, including the setting of smart targets and action planning to monitor learners progress and help learners to plan next steps and progression routes · Produce schemes of work, lesson plans and assessment schedules for individual courses · Monitor and report on learner attendance and performance on an ongoing basis · Act as a group tutor to coach and mentor learners to ensure retention, achievement and progression · To deliver teaching, learning and assessment ensuring a positive learner experience and timely achievement. · Ensure the timely completion of assessment and documentation to meet awarding body, audit and organisational requirements · Submit portfolios in a timely manner for internal/external verification and work with the IV to ensure quality improvement · Work within the framework set out by Awarding Bodies, including verification and moderation systems, whether set internally or externally · To liaise with Awarding Bodies through Internal Verifiers and External Verifiers where appropriate · Maintain records of learner’s progress and achievement and ensure all records are accurate and complete · Undertake appropriate learning and development activities as required for the job role and maintain a record of all CPD · Attend standardisation and team meetings to develop team and individual performance · To carry out work place assessment of candidates including obtaining witness testimonies and oral testing of underpinning knowledge and ensure learners are set SMART targets; · To contribute to the development of the curriculum; · To maintain and update knowledge of appropriate awarding body units at all levels; PERSON SPECIFICATION The College wishes to appoint highly skilled and committed staff to work as part of a high quality and flexible project team. Evidence of the following will be looked for during appointment. EXPERIENCE · Experience in teaching and assessing Health and Social Care courses at a range of levels · Experience in teaching and assessing Employability based courses at a range of levels · Relevant experience in the Health and Social Care sector · Excellent IT Skills and proficient in using E-Portfolio's and Online Assessment software QUALIFICATIONS · A recognised teaching qualification (or a willingness to work towards) – PTTLS / CTLLS / DTLLS / CertEd / PGCE · A degree or L4+ Professional qualification in Health and Social Care or associated field · GCSE or Level 2 in Maths, English and ICT · Assessors/Verifiers Award KNOWLEDGE AND SKILLS · Ability to motivate and inspire individuals to learn and achieve both on-line and in the classroom · Ability to plan learning in line with Ofsted requirements · Excellent written and verbal communication skills · Ability to work as part of a team and individually · Excellent organisational and administrative skills · Ability to work across College sites · Flexible in approach and receptive to new learning initiatives · Have the skills and ability to work with unemployed and economically inactive learners · Excellent interpersonal skills ANY OTHER ABILITIES · Commitment to the College aims and ethos · Ability to work quickly and accurately under pressure · Ability to prioritise work to deadlines · Ability to work flexibly as a member of the team · Accurate record keeping · English Proficiency (Native English) It should be noted that this job description merely provides a resume of the main duties and responsibilities of the post and will be subject to periodic review in conjunction with your Line Manager and the Human Resources Manager which may lead to revisions in light of the operational requirements of the College. Job Types: Full-time, Permanent Pay: From £24,000.00 per year Work Location: In person