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As Hosts/Hostess, you are the welcoming face of Parker’s Tavern, your warm greeting and efficient manner sets the tone for our guests. The part you play ensures a smooth and seamless experience for our guests, liaising with your Team Members to provide the link and continuity essential in our offering of exceptional service. Your duties will include but not be limited to: THE DUTIES You’re the face of our guests’ experience, making sure that from the moment they arrive to when they leave, they’re having a memorable experience. Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met but exceeded. Coordinate seating for the guests. Taking restaurant bookings and table allocations, ensuring the restaurant operates smoothly and efficiently. Have an eye for detail and very high standards when it comes to our service, hygiene, safety, and cleanliness standards. Have full knowledge and understanding of all food and beverage items on the menu. Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service, and Conference and Events. Support with training new starters to ensure a high level of service is delivered at all times. We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests. As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with: Competitive salary Free meals on duty Team Member Parties Room and F&B discounts across the Marriott portfolio Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them! WHAT ARE WE LOOKING FOR IN YOU Passion for hospitality – you’re all about creating memorable experiences for others. You want to be part of a team that works hard, supports each other, and has fun along the way. Have excellent communication skills and strong attention to detail. The restaurant is busy all day and so you will need to be flexible in your availability to work mornings, evenings & weekends. Having a reliable method of transportation to the hotel is essential – we have no on-site parking. University Arms, Cambridge, re-created in 2018 by architect John Simpson and interior designer Martin Brudnizki, offers 192 rooms and suites, with views over Parker’s Piece, historic Regent Street, and the hotel’s inner courtyard. The style reflects classic Edwardian interiors with bespoke, leather-padded writing desks, low ottomans and rooms full of natural light. The result is ambitious, beautiful, and full of life. Occupying ground floor of University Arms, Cambridge, Parker’s Tavern is a quintessentially English brasserie. Chef Director Tristan Welch has designed every dish to be a whimsical re-imagining of a British classic, sourced from field, fen and seas. This is where guests will find plates piled high with Norfolk fruits de mer, or in winter, suckling pig with wild mushrooms, and Tristan’s signature pie of the day. Guests can taste England on every plate.
Chango is a small business full of fun, hardworking and passionate Baristas who offer a great customer service. We are a multi-cultural company in which staff can create a memorable experience. We're a bright, ambitious, and passionate team. We love what we do and we're always looking for enthusiastic people to join our skilled team at all levels. As a front-of-house employee, a Barista represents the brand and the culture of our establishment and provides clients with professional and friendly service. Our duties include the following: Barista duties and responsibilities: • Grinding and brewing coffee. • Developing and maintaining expert knowledge of coffee. • Taking client orders and receiving payment. • Speaking and interacting with customers. • Maintaining a clean and sanitised working environment. • Following health and safety guidelines. • Regularly performing stock checks in the coffee bar. • Following food presentations, if needed. • Being aware of and following operational policies and procedures. • Being punctual and maintaining regular and consistent attendance. • The ability to work flexible hours. Shifts may include early mornings, evening nights and weekends.
Canteen is a new and completely unique global food hall destination at the heart of the Design District next to the o2 arena. The buildings iconic design, make for an incredibly exciting place of work, with incredible opportunities. Our unique benefits · £11.95 ph in line with London Living Wage · All levels of experience welcome · Very flexible working hours · Full training and ongoing brand incentives with the bar & canteen · Bi-annual team night out. · Fast track to supervisory roles · No late nights Role As one of our Bartenders & venue hosts you will be the face of the Canteen, delivering exceptional customer service, serving customer orders in a timely manner while always bringing forward your personality. With the Bar open from 8:00am through to 11pm, you will be delivering service to a range of customers, and we want you to get to know our regulars who will pop in every morning for a coffee to customers coming for their first time on their way to an event at the 02. Personalising each interaction will allow us to stand out and establish ourselves as a place to visit. Salary £11.95 Varied contract lengths available up to 48 hours. Experience We are looking for people with experience within food & beverage who are willing to learn and work hard. The ability to prioritise different tasks and requests with great organisational skills. Experience making cocktails and barista would be ideal but full training will be given. Food Hygiene certificate and Health & safety awareness an advantage but full training will again be given. Good level of English language both written & spoken. Overall, we are looking for people who have a great personality and able to bring their all into work every day. Duties and Responsibilities CUSTOMERS: · Ensure that the customers experience is one to remember · Maintain a high-profile during service whilst being polite and helpful · Promote and establish a regular customer base, remember their likes and dislikes · Smile and maintain eye contact with customers · Provide prompt, unobtrusive, attentive service · Maintain high standards of personal appearance · Maintain a high standard of personal hygiene PRIOR TO SERVICE: · Report for duty on time and prepared for your shift · Assist others in ensuring that stations are equipped with sufficient clean equipment · Stock up as per standard · Ensure Bar is set up and stocked appropriately · Ensure Bar, back of house areas and floor is clean to standard DURING SERVICE: · Take instruction from your manager/ supervisor, anticipate their requirements · Provide attentive, unobtrusive, prompt service, work as a team · Take and process orders, make, serve and clear food and drinks, troubleshoot where necessary. · Respond to any menu/drinks queries with knowledgeable answers · Ensure the customers’ needs come first · React promptly and deal with any issues, complaints, breakages, spillages as member of the supervisory team. · Communicate any unresolved issues to the manager/ supervisor AFTER SERVICE: · Break down tables and clean · Break down stations · Restock stations as necessary · Ensure everything is left clean and tidy. · Report any outstanding service issues the supervisor/ manager KNOWLEDGE REQUIRED: · To have an excellent understanding of the different menus and the style of service for drinks, food and retail · To have a full working knowledge of all beverage items to include undertaking training in wines, beers, spirits and cocktails · To have a full understanding of all items of equipment, their uses, and where they are kept · To have a thorough working knowledge of the EPOS system to include, geography, what to do if it crashes, troubleshooting and knowing how the credit card payment handsets work. · To represent management in event of emergency, and to assist customers in same · To know where all emergency exits are · To pay due regard to the Health and Safety Policy and Food Safety policy and to ensure standards are met throughout the business. · To pay due regard to the company’s policy on Confidentiality Company Background Greenwich Peninsula is Europe’s largest single regeneration development delivering 17,000 new homes in a new swathe of London that brings together culture, community and modern architecture. Design District is a collection of 16 buildings designed by eight architects set in the heart of Greenwich Peninsula. The Design District will offer permanent and purpose-designed studio space for the creative industries, asset managed by Design District Limited. Prescient Group is managing the Canteen & Bar. We are known for shaping and operating renowned food & beverage, retail and cultural destinations. We work to transform spaces into meaningful assets that deliver targeted results. Some examples of our varied prior clients and projects have been Old Spitalfields Market, Ralph Lauren, Petersham Nurseries, Corbin and King and Burberry. More on Design District Canteen & Bar (“Canteen”) Canteen is a food and beverage destination at the heart of the Design District servicing the residents and visitors of Greenwich Peninsula. It is a highly visible semi-open outdoor venue in the shape of a caterpillar, it is completely transparent and freely accessible. Within the space are six fully fitted-out kitchen spaces and a larger bar. There are two floors with the first floor used as a large seating area and the ground floor housing the finishing kitchens, bar and circulation for the guest. Canteen also benefits from an adjacent shared production kitchen where the partnering food operators will prepare food and dispense deliveries. It will be a wonderful and vibrant place to visit, full of light and benefitting from large trees and comfortable casual seating. Design District Canteen & Bar (“Canteen Bar”) The Bar will provide the arrival experience for all guests entering the Canteen venue from the O2. There will be a varied customer of creatives, residential, visitors and workers and so the Bar is to provide a broad offer of appeal. From craft local beers to cocktails, quality coffee and smoothies to biodynamic wines. The Canteen Bar will be a place for everyone to enjoy through out the day. It is anticipated that the Bars proximity to the O2 will mean that there will be very busy event lead periods. The Bar will be fast, fun, diverse and deliver a high standard of quality and service.