Post Office Manager
hace 22 días
£31000–£34000 anual
Jornada completa
Kilgetty
Duties and Responsibilities: • Identify and resolve Post Office balancing queries., • Influencing and support the Post Office team to provide customer service standards expected in the Post Office., • To assist customer with any queries., • Demonstrate a good level of communication to external and internal customers., • Drive understanding and knowledge of the current promotions and Post Office services with the Post Office team., • Ensure team adherence to all legal compliance and mandatory Post Office procedures as laid out in current guidelines., • Assist the Post Office Area Manager in the development of processes and controls to support Post Office operations., • Actively demonstrates the determination and the ability to deliver to success., • Motivates and inspire others to achieve and ensure that the Post Office team complete all mandatory training. Skill/experience/qualifications: • Strong leadership and managerial skills., • Excellent communication and interpersonal abilities., • Proficiency in Microsoft Excel and other relevant software., • Ability to multitask and prioritize tasks effectively., • Attention to detail and accuracy in record-keeping., • Knowledge of postal regulations and procedures is a plus., • Bachelor &/Master’s degree or a related study and experience.