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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead User Researcher in our Digital Customer Experience team, you'll help Sky better understand our customers and their needs. You'll lead research initiatives within Agile teams, collaborate across Sky to inform the transformation of digital journeys on sky.com and the My Sky app, and contribute to building a thriving research culture. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From first-time visitors to long-term customers, you'll ensure every digital interaction reflects Sky's brand and ambition to deliver outstanding customer experiences. What you'll do • Lead within a team of user researchers to analyse, define, and improve end-to-end journeys across multiple channels., • Plan and run research activities including usability testing, field studies, card sorting, tree testing, ethnography, diary studies, and surveys., • Champion the customer voice in strategic conversations, ensuring needs and behaviours drive prioritisation and design outcomes., • Shape research practices and operations, promoting the value of user research across the organisation, • Champion AI-enhanced research tools, analytics integration, and data-driven processes to improve efficiency, quality, and insight scalability., • Ensure accessibility, representation, and inclusive practices are embedded across all our digital experiences.What you'll bring, • Proven experience leading user research for large-scale digital products and services, with demonstrable impact across web and native applications., • Expert-level skills in qualitative and quantitative research methods including usability testing, field studies, surveys, card sorting, tree testing, ethnography, diary studies, and other behavioural research techniques., • Deep knowledge of research tooling ecosystems, including in-person lab testing, Usertesting, UserZoom, Optimal Workshop, and similar platforms., • Skilled at combining behavioural analytics e.g., Adobe Analytics, Contentsquare, with qualitative insights for evidence-based recommendations. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Procter & Gamble (P&G) is a leading global consumer goods company, owning globally iconic brands such as Gillette, Pampers, Oral-B and Head and Shoulders. We have a unique and exciting position available for a Project Architect to help us shape the future of our workplace! As a Project Architect, you will support the Senior P&G Project Architects in leading internal/external design teams for major Building projects across Europe, both new building and remodelling. Key responsibilities: Project Coordination: Help coordinating and managing through the sequential phases of the design process: feasibility study, design brief and success criteria, basis of design, detailed design, bidding process, execution & shop drawing reviews, permitting and close out of projects. Data Insights driving Workplace Design Strategy: utilise occupancy, attendance and portfolio data to create actionable workplace strategy insights. Document and transform planning principles in Design Toolkits and automated planning and design solutions. Develop and manage unique data sets and dashboards for input into AI and parametric design solutions. Digital Design innovation in AI and Parametric Design: Parametering, Scripting for AI tools and Digital Modelling driving efficient idea generation and transformative user engagement on option selection/brief development. Develop and pilot AI design capabilities with existing on the market tools and in partnership with project and design partners. *This role will be based in the UK Head Office in Weybridge, Surrey but will involve travel within Europe. What We Offer You: Meaningful Work from Day 1: From Day 1, you’ll be working on real projects for one of the world’s most admired companies. You’ll be given the space and opportunity to bring your experience, energy, and new perspectives to make a genuine impact right from the start, supported with continuous and supportive coaching from your manager and the wider team. Competitive Benefits: P&G take a Total Rewards approach meaning on top of your competitive salary you can expect a whole range of benefits including: a double-matched pension scheme, private health insurance, participation in a stock ownership scheme, 25 days holiday and your very own ‘Flex4Me’ Fund which enables you to allocate a portion of your benefits package to the areas that matter most to you. Head Office Location: This role is based in our UK Head Office in Weybridge, Surrey which is an easy commute from London with regular trains from Waterloo and a free shuttle service from the station to the office. There is free on-site parking with access to dedicated electric vehicle charging points. There is also an on-site Costa Coffee, discounted restaurant for breakfast and lunch and a state-of-the-art gym facility. Flexibility: We operate a flex at work approach, with flexibility built into the role. Our teams spend 3 days of their week collaborating together in our offices or at our external partners. This is balanced with 2 of their days spent on focused work which most tend to do from home. Of course, we do a bit of both every day, but we encourage our teams to choose where they work based on the jobs to be done.

12 month FTC for an Account Director with events experience at a small, independent and B-corps agency who specialise in brand experience for tech clients in the B2B space. You will be joining a close-knit and highly ambitious team at an employee-owned agency where you will play a key role in decision making and have a say in shaping the company. Role overview: • Lead client relationships across a portfolio of global B2B clients, acting as a trusted partner and first point of contact, • Shape briefs, guide strategic thinking and work closely with creative, design and production teams to develop compelling activations and event experiences, • Support the development of account plans, proposal writing, scoping and commercial management, • Identify opportunities for account growth and support business development activity where relevant, • International travel will be required for key events About you: • Experience at Account Director level within brand experience, events or experiential marketing, • Comfortable working with B2B or tech clients and able to translate strategic propositions into clear, engaging experiences, • Commercially confident, with experience working on scopes, profitability and forecasting, • Strong communicator with the ability to build trust, present ideas and guide clients through end-to-end experience development This is a 12-month fixed term contract. Hybrid working in the Surrey office, ideally 3 days per week. We are committed to ensuring and supporting representation from all backgrounds across the creative industry, irrespective of race, religion, belief, ethnicity, age, gender, sexual orientation, disability or socio-economic background. With this in mind, we welcome applications from all areas of the community. Please do get in touch and let us know if there is any additional support or reasonable adjustments we can cater for, to ensure our process and roles fit your needs and creates a comfortable & enjoyable recruitment process.

Building Biodiversity Better Step out of the ordinary and shape the future of ecology. At Ecology by Design , we're redefining what it means to be an ecological consultant - blending scientific rigour with creativity, innovation, and a genuine commitment to restoring nature. Here, your expertise isn't boxed in by bureaucracy or lost in endless process. It drives real-world change. If you're a Principal or Associate level Ecologist ready to take ownership of your work, influence project outcomes, and lead with purpose, this is your moment. You'll join a passionate, forward-thinking team where autonomy, trust and technical excellence go hand in hand - and where your ideas shape landscapes, policy, and the next generation of ecological practice. This isn't just another consultancy role, it's a chance to be part of a movement that puts biodiversity, innovation, and people at the heart of everything we do. For the right candidates is also a chance to open and run your own office backed by us. We are Ecology by Design. The Role at a Glance Principal / Associate Ecologist UK South East / Midlands Salary: Negotiable, depending on expertise Plus Benefits Contract: Full-time, Permanent - Part-time and flexible working considered Pedigree: CIEEM Registered Practice. Certified “Great Place to Work Clients include: English Heritage, Knight Frank, Savils, Oxfordshire County Council, Ridge Why Join Ecology by Design? At Ecology by Design, we're not your typical corporate consultancy - and that's exactly the point. We're an independent, people-first ecology business built on trust, flexibility, and creativity. Forget timesheets, clock-watching, and rigid hierarchies. Here, you manage your own hours, work where you work best, and take unlimited holidays when you need them. We believe happy, trusted people do their best work - so we give you the freedom to shape how you work, not just what you do. Our offices are dog-friendly (yes, really), relaxed, and full of energy. You'll be surrounded by passionate ecologists who care deeply about their work and each other. We're an SME with a genuinely awesome team culture - from summer Olympics and Three Peaks challenges to Friday drinks and spontaneous adventures, there's always something happening if you want to get involved. We're proud to be diverse and inclusive, with team members from all backgrounds - LGBTQ+, neurodivergent, and from a wide mix of cultures and experiences. We see diversity as our collective superpower, and we'll help you use yours to the max. And if you're someone who loves to explore new ideas - whether it's experimenting with AI, testing new methodologies, or even building a new business from scratch - you'll have our full support. Our trust-first policy means we back innovation, not bureaucracy. If you're ready to leave behind the corporate red tape and join a consultancy where flexibility, creativity, and people come first - Ecology by Design is the place for you. We aim to: • Drive positive change to how people live with, work in and value the environment • Achieve better outcomes for biodiversity • Have a constant drive for quality and client satisfaction Company Values: Every member of the team is valued and: • We go the extra mile to achieve better outcomes for biodiversity • We are flexible and innovative, but we don't compromise on quality • We implement evidence-based, best-practice survey methods and mitigation • Team members are challenged to grow and develop their talents/expertise This is more than just a job - it's a chance to contribute to meaningful environmental change while developing your career in a supportive, flexible, and dynamic workplace. Key Responsibilities: • Deliver and/or lead a range of ecological consultancy work - including habitat surveys (Phase 1 / NVC / UK Habitats), protected species surveys, EcIAs, Biodiversity Net Gain (BNG) assessments, and mitigation design • Manage and deliver projects across the Home Counties, South, and Midlands, ensuring high-quality, client-focused outcomes • Undertake technical reviews of ecological reports and support consistent quality standards across the team • Support, mentor, and guide colleagues (depending on experience level) • Contribute to business development activities and help shape the growth of the consultancy About You: Essential: • A genuine passion for ecology and environmental conservation • Strong technical experience in habitat and/or protected species surveys • Survey licence for at least one protected species (e.g. bats, GCN, dormouse) or demonstrable specialist expertise in another ecological field • Excellent communication and organisational skills, with the ability to work independently and as part of a team • A full UK driving licence and willingness to travel as required Desirable: • Experience in EcIA, BNG, BREEAM, or related ecological assessments • Experience of mentoring or line management (particularly for Principal-level candidates) • GIS experience (QGIS/ArcGIS - training available) • CIEEM membership (or eligibility) • Degree (or equivalent) in an ecology-related discipline • Advanced or multiple species licences (e.g. Bat Low Impact, Badger) • Experience or interest in client development and consultancy growth What We Offer: • Competitive salary and benefits package • Hybrid working: a flexible mix of home and office base • Excellent training and development, including an unlimited external training budget and in-house learning • Paid professional memberships (e.g. CIEEM) • Apple computer and iPhone provided • Generous pension scheme • Unlimited annual leave and flexible working arrangements to support a healthy work-life balance • A supportive, collaborative culture where your ideas and expertise are valued • A chance to help shape a growing consultancy's culture and direction Company Culture: We maintain a healthy, team orientated, supportive culture. Communication is key to all that we do, both with clients and across the company. We prioritise the health and well-being of our staff. From encouraging people to take appropriate leave throughout projects and having in-house mental health support, keeping our team safe, healthy and feeling valued are all part of our company ethos. Whilst quality and timeliness of surveying and reporting is core to our business, we like to have fun too. If you're an ecologist looking to progress your career and make a tangible difference - whether stepping into senior responsibility or leading projects at a principal level - we'd love to hear from you. Apply today and join a values-driven consultancy where your work truly matters - to our clients, our communities, and the planet. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details. TPBN1_UKTJ