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Job Summary The Duty Manager is responsible for managing the building on a day-to-day basis. In particular overseeing the front of house operation and working with paid staff and volunteers. Key Responsibilities • To manage the day to day operation of the building • To ensure that all users of The Farm receive excellent customer service • To manage volunteers • To welcome visitors to The Farm and provide information as required • To support the Box Office • To support FOH sales including catering and retail • To deputise for the Entertainments Licensee in her absence Detailed Job Description 1. Welcome visitors to The Farm including Audiences, Artists, Hirers, Market and Class Attenders. 2. Provide show reports detailing activity and any issues arising. 3. To manage the day to day running of the building 4. To deliver fast, efficient ticket sales from the Box Office* 5. To ensure that the foyer and public areas of the building are always kept clean and tidy. 6. To manage print in the building, liaising with the marketing team 7. To re-set rooms on a daily basis for classes and events. NB This includes manual lifting 8. To engage in other Front of House activity including working with café bar as required 9. To help with seasonal décor in the theatre foyer for school holidays and xmas 10. To deputise for the Licensee in her absence, ensuring strict compliance with all conditions of the building’s Licence and undertaking regular duty management shifts 11. To undertake first aid training and act as one of the venue’s nominated First Aiders 12. To carry out their duties with due regard to Norden Farm’s Equal Opportunities Policy and Health and Safety Policy, and to act in accordance with the Data Protection Act 13. Any other duties as may be required as part of the House Manager function *Training on Spektrix, our computerised ticketing system will be given. Hours of Work Most of the work will be Tues – Sat. Occasional Sundays & Mondays in the year. Most public holidays are part of the working time and are taken as TOIL. Potential additional hours for holiday cover and special projects. Duty Manager Person Specification Essential Candidates must be able to demonstrate: • Experience of working in sales and / or merchandising / point of sale experience • An understanding of high-quality customer service • A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis) • A good level of computer literacy (training on specific software programmes will be provided) • A keen eye for detail • Excellent communication skills, both written and verbal • Ability to work unsupervised and as part of a team • Excellent organisational skills • A genuine interest in the arts Desirable • Duty management experience in a similar environment • Experience of working in a Box Office, particularly operating Spektrix • Own means of transport • First Aid qualification Norden Farm uses Spektrix for box office ticketing, and Microsoft Office for administrative purposes.
Job Location ReadingJob Description We are a leading company in the manufacture of Fast-Moving Consumer Goods (FMCG) making globally admired brands such as Gillette, Fairy and Oral-B. Here, at P&G's Reading Plant, we manufacture Gillette and Old Spice products, including some of the world's most ...
Closing date: 19-04-2024 Customer Team Leader Location: Cox Green Lane, Maidenhead, SL6 3EW Pay: £13.32 per hour Contract: 12 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mor...
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Operational command and control through compliance and focus on reduced incidents and fast recovery of services including operational management of vendors, incl. agency managed vendors ...
Overall responsibility for Londons operational activities including planning, directing, monitoring, controlling and developing either directly or through a chain of the companys management team
Housing Operations Manager Watford, Hertfordshire £55,000 - £65,000 37 hours per week Do you want to make a difference? An exciting opportunity has arisen in our client's Housing Department for ...
Operations Manager £40,000 - £54,000 + Training + Progression + Mon to Fri + Excellent Company Benefits Oxfordshire (Commutable from: Watlington, Didcot, High Wycombe, Thame, Abingdon, Reading ...
School Operations Manager * Job Type: Full-time * Location: Chertsey, Surrey * Salary: £40,000 ... operational aspects of the school. This role is crucial in ensuring the seamless delivery of ...
You will oversee the operational day-to-day management of the organisations professional care support services, ensuring care hour targets are met and ensuring compliance with relevant legislation
Practice or Operations Manager required for an award-winning and expanding company. A financial planning background is extremely desirable, and we'll also consider candidates with strong management ...
Retail Operations Manager Salary Range: £45,000 - £55,000 per annum, depending on experience As the Retail Operations Manager, you will play a pivotal role in ensuring the efficient and accurate ...
Operations Manager £80,000 + Package Reactive RepairsGuildford Role: Regen Solutions is currently working with a Tier 1 Contractor who are looking to take on an Operations Manager who will run their ...
Temptation (Gifts) Ltd is looking for a Retail Operations Manager (ROM) who will act as a key support to their Head of Retail by overseeing all processes and procedures in their seven stores
... operational processes for increased efficiency and profitability. - Stay informed about industry trends, best practices, and emerging technologies to drive innovation and enhance agency capabilities
Improve the operational systems, processes, and policies in support of organisations objectives-- specifically, support better management reporting, information flow and management, business process ...
Operational Skills: Demonstrated management expertise in a multi-shift setting with a strong grasp of managing People and Fleet * Local Insights: Sound geographical knowledge. * License and Training
An international freight forward shipping company is looking for an experienced Senior Operations Manager to join their busy office, responsible for ensuring organizational effectiveness by providing ...
Care Operations Manager Leatherhead Our client is recruiting for a Care Operations Manager to have full oversight of the daily operations of the organisation and to maximise the number of carers ...
The Role As an Operations Manager, you will be a first line leader working closely with the Operations Director ensuring that both your clients and advisers receive and provide an excellent periodic ...
Work with the Head of Care Operations & Registered Manager to ensure compliance and safe ways of working * Establish and maintain effective 360 communication with the operations, training and ...
Assistant Operations Manager - Transport Manager CPC for PSV Drivers Looking for an experienced Supervisor / Manager within a passenger services or transport / logistics environment who is used to ...
Infrastructure & Operations Manager - 12 months contract - Remote/hybrid (Work from the office in Maidenhead 1-2 times per month) Overview: Leads the Productivity and Collaboration Centre of ...