Part a jobs in Monmouth

Feeling Included “people will forget what you said, people will forget what you did, but people will never forget how you made them feel” One question we ask when recruiting into our care team is “what do you want from your job”. A response we hear a lot is “I just want to fit in somewhere”. We all have a desire to be a part of something, to be a part of a group, to feel like we belong. It is the best feeling in the world to feel wanted, to be a part of something, to be valued. The feeling of not fitting in; feeling left out, can be devastating and can leave a profound long-lasting effect on us, on our sense of confidence and self-worth. Our Community: Feeling that we are a part of a community like Gibraltar Nursing Home in Monmouth can lift us when we are down and gives us the capacity to deal with what challenges come our way. Throughout your recruitment journey we ensure you are supported, and this starts with the recruitment team and is carried through to your first day in the home … but the support doesn’t end there! You will have a dedicated buddy in the home who will be there to guide and empower you, along with a wellbeing team that will check in with you from time to time and also to be there at the end of a line 24/7 should you want to talk. Our Training: Part of our training is via eLearning, however we know eLearning alone won’t equip you for the emotional challenges that you will face as a Care Assistant. So, in 2015 we created our own training academy! All team members within our care home are included in our fun, interactive, inspiring, unique, and free training days – and you get paid. Through our own training days, we have seen the wellbeing of team members and the people we support and care for increase enormously. Our training is for all team members across all grades, all departments, all age groups, and all genders.

Training Executive Carebeans Limited is a contemporary, innovative software company based in the UK. We design and build comprehensive care planning and management software, along with fully integrated mobile applications, for the UK social care sector. We are also developing exciting new in-home technologies to support independent living. Our customers in social care are Residential and Nursing Care Homes alongside businesses that provide care to people living in their own homes, typically called Domiciliary Care Providers. We are a small, hard-working team, delivering high business growth Our mission is: To deliver software that makes life better for the carer and those being cared for. To exploit the latest technology. To enable people to live better, safer and supported lives in their own homes and reduce social isolation. To ensure people living in care homes get the levels of care they deserve. To help care providers provide excellent levels of high quality and cost-efficient care. To offer premium levels of customer service, listening to our customers, responding to their needs whilst bringing new ideas for service delivery. To be the market leader in new technological ideas, challenging preconceptions and finding new, exciting ways to deliver the growing need for care without exponential cost. To build a motivated and rewarded team of care experts who are highly regarded and valued by our customers. Our work environment includes: On-the-job training Growth opportunities Work-from-home days Relaxed atmosphere Carebeans is an approved software supplier on the NHS DSCR DPS programme and as a result we are expanding our customer onboarding team with the addition of a dedicated Customer experience and training executive This person will be office based at one of our Monmouth, Northampton or Daresbury locations and will be mentored by a member of our Senior Leadership Team to become an expert in the use of our systems and the benefits we create for the social care sector. Responsibilities: Deliver structured online software training programmes to our clients. Assessing individual and group training needs to establish users’ knowledge/capability of software programmes. Deliver training to users on an individual or group basis Monitor all trainees’ progress, guaranteeing the necessary experience is attained. Maintain individual and group training records Evaluate the effectiveness of each training Document irregularities and work to find solutions. Comprehensive training and support will be provided to the right candidate. The right candidate is someone who wants to become a key part in a growing business and share in its success. The Ideal candidate will: Have software training experience in social care or be working in the care sector with good knowledge of digital systems. Have a patient and friendly approach to training with the ability to motivate others. Have the ability to provide clear and accurate advice and information to a variety of audiences, both verbally and in writing Excellent administrative, organisation, analytical and technical skills. Have a good understanding of technology Be familiar with Microsoft Office applications Be a problem solver and effectively feedback new enhancement requests to the Operations Team Have excellent administrative, organisation, analytical and technical skills. Be ambitious General Provide general support to the Company and assist with the support and onboarding teams as needed. Participate in and attend sales, training and marketing meetings as required. Proactively contribute to creating a good team atmosphere. Monitor own development towards business and individual objectives. Keep personal IT skills and knowledge up to date The vast majority of our training is delivered online but the right candidate may be required to travel to deliver onsite training. Have a full driving licence Salary is depending upon experience