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Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024
Canapes Direct is a prestigious food manufacturing company that specialises in the production of canapes and more. We are growing our operations and there is a new opportunity for an administrative position that has newly been created within the Office Team. This is a great opportunity to gain experience in a busy office environment with a varied workload. Every day is different which gives the candidate an opportunity to gain experience in all aspects of office management. Duties including reception, answering telephone calls, dealing with enquires, answering emails, quotes, uploading orders, invoicing, managing the production work list, assisting the Quality Management Team in food compliance. You must posses great inter personal skills, with experience of office admin work. You must speak fluent english. Working hours will be 40 per week, you must be flexible with the variations of the workload, especially in the busy periods. The role would suit a mature person. Training and mentoring will be provided to the right candidates. Strictly No students with restricted hours accepted!
Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be fun, pay attention to detail and solve problems with a smile! The ideal candidate will have a passion for food, excellent leadership skills, and a commitment to delivering a top-quality dining experience to our customers. Key responsibilities: · Manage kitchen staff and coordinate food orders. · Supervise food preparation. · Monitor food temperatures for quality. · Oversee kitchen administration to ensure policy compliance. · Lead by example, promoting high standards of conduct and performance. · Train employees for safe equipment operation and handling of materials. · Ensure all food items adhere to our recipe, preparation, and portion standards. · Place food and equipment orders. · Maintain a clean work environment and enforce preventive maintenance measures. Your benefits: • A generous 50% discount at any Urban Greens location. • Enjoy a complimentary meal during your shift. • Uniforms will be provided. • You'll have the benefit of 28 days of annual leave. • Choose between full-time or part-time positions, all with the security of permanent contracts. • Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. • Competitive salary. • Mainly Monday- Friday.
Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be fun, pay attention to detail and solve problems with a smile! The ideal candidate will have a passion for food, excellent leadership skills, and a commitment to delivering a top-quality dining experience to our customers. Key responsibilities: · Manage kitchen staff and coordinate food orders. · Supervise food preparation. · Monitor food temperatures for quality. · Oversee kitchen administration to ensure policy compliance. · Lead by example, promoting high standards of conduct and performance. · Train employees for safe equipment operation and handling of materials. · Ensure all food items adhere to our recipe, preparation, and portion standards. · Place food and equipment orders. · Maintain a clean work environment and enforce preventive maintenance measures. Your benefits: • A generous 50% discount at any Urban Greens location. • Enjoy a complimentary meal during your shift. • Uniforms will be provided. • You'll have the benefit of 28 days of annual leave. • Choose between full-time or part-time positions, all with the security of permanent contracts. • Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. • Competitive salary. • Mainly Monday- Friday.
Key Responsibilities: Procurement: Source, evaluate, and negotiate with suppliers to ensure the procurement of high-quality medical supplies at competitive prices. Collaborate with internal stakeholders to understand procurement needs and specifications. Implement and maintain procurement policies and procedures. Vendor Management: Develop and maintain strong relationships with medical supply vendors. Evaluate vendor performance, addressing issues and ensuring adherence to quality standards. Stay informed about market trends, new products, and industry best practices. Shipping and Logistics: Coordinate and manage the shipping of medical supplies, ensuring timely and secure delivery. Collaborate with shipping carriers and logistics partners to optimize transportation routes and costs. Track shipments and communicate delivery updates to relevant stakeholders. Inventory Management: Implement and maintain an effective inventory tracking system for medical supplies. Conduct regular audits to reconcile physical inventory with records. Monitor stock levels and coordinate reorder processes to prevent shortages. Documentation and Record Keeping: Maintain accurate records of procurement activities, shipments, and inventory transactions. Prepare and process purchase orders, invoices, and shipping documents. Generate reports on procurement and inventory metrics for management review. Compliance and Regulations: Stay informed about and ensure compliance with relevant regulations and industry standards for medical supplies procurement and shipping. Qualifications: Bachelor's degree in business administration, supply chain management, or a related field. Proven experience in procurement and shipping roles, preferably within the medical supplies industry. Strong negotiation and communication skills. Familiarity with procurement software and inventory management systems. Knowledge of shipping regulations and logistics coordination. Ability to multitask and work effectively in a fast-paced environment. Attributes: Detail-oriented and highly organized. Strong problem-solving skills. Effective communication and interpersonal abilities. Ability to work collaboratively with cross-functional teams. Adaptability and flexibility in handling changing priorities.
We are a leading provider of life support and other training programmes to the healthcare sector across the UK. We are looking for an individual to support the day-to-day services at our office in Archway, London. This is a fast paced and varied role covering all the back-office functions of our national business model. The successful candidate will gain invaluable experience in general admin, finance and our operational processes. You will get on the job training and mentorship, the opportunity to gain and grow across the various functions. This will include (and is not limited to): Work collaboratively within own team and externally in delivering the wider business development strategy Ensure enquiries are received and managed to a high standard Enhance the efficiency and quality of support and service provision by role modelling; working autonomously and within the team Ensure adequate secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors. Support the wider team to undertake operational responsibility for preparing key aspects of bids and tenders as required by the Chief Executive Officer Duties and responsibilities Administration · Manage and prioritise administration workload and deliver on agreed administration targets and objectives with support and supervision · Adhere to organisational administration processes to support the effective delivery of a high level of service delivery · Receive and manage enquiries in writing, on the telephone and in person to a high standard · Perform general office duties such as answering phones, greeting visitors, and responding to emails · Enhance the efficiency and quality of support and service provision by working autonomously and within the team · Secretarial support for the Executive Chairman, Chief Executive Officer & Board of Directors Business Development · Support the Business Development & Support Services Manager with implementing new marketing strategies and projects · Support the Business Development & Support Services Manager with tender processes for both new and current clients. · Be aware and mindful of competitors and new channels of selling / opportunities · Support the maintenance and updating of the Company’s website and social media platforms · Support the development of marketing material as directed by the Business Development and Support Service Manager · Support the Company with the implementation of new services, products and verticals · Work collaboratively within own team and externally in delivering the wider business development strategy Operations/Logistics · Planning and implementation of equipment movement · Organise and maintain an accurate database of instructor allocations · Utilise the organisations Training Management System to record and support the operations/logistics function; resource management, scheduling, reporting, and forecasting Self-management · Manage and prioritise workload and deliver on agreed targets and objectives · Be pleasant and courteous at all times whilst maintaining the core values · To represent the company professionally at all times · Have a flexible approach to working patterns Other · Be willing to work flexibly including weekends · Be prepared to attend meetings and training outside of normal hours. · Be prepared to travel in undertaking role · To be aware of and adhere to: o All company policies and procedures o Section 7 and 8 of the Health and Safety at Work Act o GDPR (2019) o Other relevant legislation and agreed practice/policy The Company has an Equal Opportunities Policy and specific regard should be taken of its content in relation to the treatment of employees or potential employees. The successful candidate will be enthusiastic, with a good level or written and spoken English, able to work autonomously, computer literate and most importantly willing to learn new skills and processes. They must be able to take direction and be able to escalate issues comfortably. We offer a salary sacrifice pension scheme, occupational sick scheme, critical illness cover, death in service benefit, 28 days annual leave plus bank holidays, professional development opportunities and access to our Employee Managed Incentive share scheme. Job Type: Full-time Pay: £25,643 per year Benefits: Casual dress Company pension Sick pay Transport links Schedule: Monday to Friday Overtime Supplemental pay types: Bonus scheme Experience: Administration: 2 years (required) description. Close Done
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Position: Assistant General Manager Experience: Minimum of 3 years in a restaurant or pub setting Schedule: 5 days per week Job Description: The Assistant General Manager plays a key role in supporting the overall operations and management of the restaurant or pub. This position involves assisting the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a minimum of 3 years of experience in a restaurant or pub environment, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Assist the General Manager in overseeing and managing daily restaurant or pub operations. Supervise and train staff to ensure high-quality service, adherence to company policies, and compliance with health and safety regulations. Coordinate with kitchen and front-of-house teams to maintain consistent food quality, presentation, and customer service standards. Monitor inventory levels, order supplies, and manage vendor relationships to optimize costs and minimize waste. Assist in developing and implementing business strategies, marketing initiatives, and promotional campaigns to drive revenue growth and customer engagement. Handle customer inquiries, concerns, and feedback in a professional and timely manner to ensure customer satisfaction and loyalty. Conduct regular staff meetings, performance evaluations, and training sessions to foster a positive and productive work environment. Ensure compliance with all local, state, and federal laws, regulations, and licensing requirements. Qualifications: Minimum of 3 years of experience in a restaurant or pub setting, with previous managerial or supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment, multitask, and make sound decisions under pressure. Proficiency in restaurant management software, POS systems, and Microsoft Office applications. Knowledge of food and beverage industry trends, best practices, and regulatory guidelines. Flexibility to work evenings, weekends, and holidays as required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.
We're currently seeking a Store Manager for our brand new store opening in Hampstead Heath! Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counselling support provider
We are a dynamic and innovative company specializing in direct sales . We are committed to delivering high-quality solutions and exceptional customer service to clients nationwide. Our team is dedicated to driving growth and building lasting relationships with our customers. Job Description: We are currently seeking a motivated and results-driven Sales Representative to join our team. The Sales Representative will be responsible for generating leads, developing new business opportunities, and closing sales. The ideal candidate should have a strong sales background, excellent communication skills, and a passion for exceeding targets. Responsibilities: Identify and pursue new sales opportunities through prospecting, networking, and cold calling Build and maintain strong relationships with prospective and existing clients Conduct product presentations and demonstrations to showcase the benefits of our solutions Negotiate contracts and close sales to achieve revenue targets Collaborate with the sales team to develop strategies for expanding market reach and increasing sales Provide regular updates on sales activities, pipeline, and forecasts to management Requirements: Proven track record of success in sales, with a minimum of [X] years of experience Strong negotiation and closing skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Bachelor's degree in business administration, marketing, or related field preferred Experience in [specific industry or related industries] is a plus Proficiency in CRM software and Microsoft Office suite Benefits: Competitive salary, including commission and bonuses Comprehensive benefits package, including health insurance and retirement plans Opportunities for professional development and advancement Dynamic and collaborative work environment Flexible schedule and remote work options (if applicable) If you are a motivated and goal-oriented individual with a passion for sales, we would love to hear from you! Please submit your resume and a cover letter outlining your qualifications and why you are interested in joining our team as a Sales Representative.
1. Position: Customer Service Executive 2. Location: Hammersmith, London W6 0NB 3. Hours: Full-Time 4. Salary: £27,500 - Are you seeking a vibrant, energetic, and rewarding workplace? - Do you want to work for a company that offers career progression? - Do you thrive in a customer service environment? If so, our client is eager to hear from you! This is a fantastic opportunity for you to join a leading name in the residential and commercial floor sanding industry, soon to be recognized as one of the best places to work in the UK! The company strives to provide effortless and consistent service, nurture the entrepreneurial spirit, and uplift its workforce. They are committed to creating a superior office team that delivers exceptional services to clients across London. - To succeed in this role, you will bring your strong work ethic, as well as your positive attitude. Based in the bustling heart of Hammersmith, the building is only a stone's throw away from the Hammersmith Underground Station. - You will love coming to work in the avant-garde building with a vibrant working atmosphere, as well as visiting the coffee spots and restaurants surrounding it. - What can you expect in return? - Incentive-based pay scheme, allowing you to earn more - Full-time employment with opportunities for flexible work schedules - Continuous coaching and training to help you develop your skills - Working in a comfortable and modern office in the heart of London - A company culture that values celebration, simplicity, and solutions, and deeply cares for its people - The building boasts a complimentary gym - Delightful Fridays where employees can enjoy free drinks and food - Are you the right person for the job? - Experience in customer service or administration will be advantageous - You are an amiable, diligent individual who excels in small, collaborative teams - You enjoy working in a fast-paced office environment and are proficient with office technology - You are driven by performance-based rewards - the more effort you put in, the greater your returns - You take pride in delivering excellent customer service, punctuality, and top-quality work - You are an excellent problem solver, comfortable handling client queries and coordinating with partners - You will take on responsibility and manage appointments with clients and team partners - You are prepared to tackle each day's tasks enthusiastically and diligently - You value your clients, colleagues, and the company - You are adaptable, open to learning, and excited about new challenges - Proficient with communication tools such as phone, email, and WhatsApp - What will your role look like? - You will handle customer queries in a timely and professional manner - Administrative duties, such as data entry, inbound and outbound communications, and ensuring all information is up to date - Ensure that service excellence is provided at all times with positive outcomes - Answer and record all inbound calls and emails, including actions What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you! Your data will be handled in line with GDPR.
We are seeking a dynamic and experienced Café Supervisor to join our team at Feya Café. The Café Supervisor will be responsible for overseeing daily operations, ensuring exceptional customer service, and managing a team of café staff. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering high-quality food and beverages to our customers. Responsibilities: • Supervise day-to-day operations of Feya Café, including opening and closing duties, inventory management, and cash handling. • Ensure exceptional customer service by greeting guests, taking orders, and addressing any concerns or complaints promptly and professionally. • Train, mentor, and motivate café staff to deliver outstanding service and uphold company standards. • Schedule and coordinate staff shifts, ensuring adequate coverage during peak hours and special events. • Maintain cleanliness and organization of Feya Café, including seating areas, kitchen, and restrooms, in accordance with health and safety regulations. • Monitor food and beverage quality, freshness, and presentation, and address any issues with kitchen staff as needed. • Assist with menu planning, pricing, and promotional activities to drive sales and meet revenue targets. • Handle administrative tasks such as payroll processing, staff evaluations, and performance reviews. • Collaborate with management to develop and implement policies and procedures to improve efficiency and customer satisfaction. • Stay updated on industry trends, competitor activities, and customer preferences to enhance Feya Café’s offerings and maintain a competitive edge.
We are looking for an organised, experienced and friendly office assistant to work with our Operations Lead to support the operations of our busy Nursery/ Early Years School. Little Jungle is an OFSTED ranked Outstanding Early Years Provider in Peckham / East Dulwich (South East London), working with 85 children each day split across two locations. Typical responsibilities will include: Answering the phone and door Ensuring the smooth running of the office Buying resources Filing and record keeping Managing our suppliers Managing communications to staff and parents Managing petty cash and card payments Supporting with printing and document management Managing our calendar Maintaining our children’s library Booking children's extra day / session bookings Supporting all teams with additional administrative items Supporting the Operations Lead with health and safety matters if required Supporting the Operations Lead to ensure that fire drills checks are conducted and documented Supporting the Operations Lead to carry out staff inductions Supporting the Operations Lead with new admissions management Supporting the Operations Lead with staff scheduling and shift creation Dealing with faults and contacting contractors Who you are: Hold a proven track record of working in similar roles with excellent references Passionate about children and making the world a better place Structured, strong, kind and confident communicator Able to work in a fast paced environment, to deadlines and without compromising on quality Problem solver, able to think on your feet and keen to take on new challenges Take pride in helping others and going the extra mile Have a can do attitude and outgoing character Computer literate, and able to use MS Office confidently Benefits of working at Little Jungle include: Highly competitive salary 28 days annual leave, plus the Christmas, and summer shutdown period, and your birthday day off (works out to around 37 days a year) Ongoing training and development opportunities Social and team building events Free breakfast, lunch, dinner (tea) and refreshments Employer contribution Pension Scheme Bike to work scheme Annual clothing allowance Additional days off and bonus scheme for long-term (over 5 years) service If you have the relevant experience and mindset and want to join a fun and dynamic team to make a difference to children’s’ lives then we look forward to receiving your application. Note: All positions offered are subject to a clear Enhanced DBS and suitable references being obtained. Job Type: Full-time Salary: £27,350.00 per year Benefits: Discounted or free food Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Peckham, Greater London: reliably commute or plan to relocate before starting work (required) Work Location: In person
Employment duties Provide high quality dental treatment in line with current theory and practice, while treating patients with empathy and understanding Maintain the required professional registration, indemnity and insurance Manage own programme of continuing professional development to maintain and improve own professional knowledge and competence and to meet the GDC requirements Follow all practice policies and procedures and maintain standards of infection prevention and control in line with current theory and practice Treat patients with empathy and understanding Establish, promote and maintain productive working relationships with all team members to provide high standards of care and service to the patients in line with the practice policies and procedures Liaise with the practice owner on all matters concerning administration, pay and service conditions Supervise the assisting dental nurse in regard to clinical matters Take reasonable care for your own health and safety and that of others who may be affected by your acts or omissions at work Key tasks Offer dental treatment to the patients in line with the dentist’s skill, experience and the GDC’s ‘Scope of Practice’ including: Diagnose disease Prepare comprehensive treatment plans Prescribe and provide endodontic treatment on adult teeth Prescribe and provide fixed and removable prostheses Carry out oral surgery Provide oral health advice and care Carry out periodontal surgery Extract permanent teeth Prescribe and provide crowns, bridges, veneers and cosmetic dentistry Carry out treatment on patients who are under general anaesthesia Provide conscious sedation Prescribe medicines as part of dental treatment Prescribe and interpret radiographs Additional skills which a dentist could develop after appropriate training: Provide implants Provide non-surgical cosmetic injectables Prescribe and provide fixed orthodontic treatment Refer to a suitable practitioner if the treatment is outside of your sphere of knowledge and/or experience Recognise where supervision is necessary and refer appropriate difficult professional or clinical issues to the practice owner Take part in the emergency rota as directed Maintain good lines of communication with the practice team in the best interests of patients Obtain valid consent from patients before starting treatment, in line with the current guidelines and the practice policy Ensure that all clinical dental notes are comprehensive, contemporaneous and complete and are available for inspection at the premises at any time Keep up to date with and practise in line with current NHS (where appropriate) and GDC regulations as well as with the guidance from the Faculty of General Dental Practitioners and NICE Keep up to date with health and safety requirements Attend practice meetings and training sessions when requested Observe correct professional behaviour and promote a positive image of the profession and the practice at all times Keep confidential all patient, business and practice information Work actively with the practice owner to develop the practice and implement the business plan
La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude ** Please only apply if you have the right to work in the UK**
La Mia Mamma & Made in Italy are seeking for an experienced Restaurant Manager who can lead our team and deliver an exceptional service to our guests at La Mia Mamma and Made in Italy Restaurants portfolio. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambiance and authentic Italian food. What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with strong expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Responsible of evaluations, staff coaching, recruitment and training. - Maintains consistent inventory with minimal waste, oversees purchasing to ensure full menu availability. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude You're eligible to work in the UK
Pasta Remoli Ealing is a bustling Italian restaurant nestled in the heart of Ealing Broadway, London. We pride ourselves on serving authentic Italian cuisine crafted with fresh, high-quality ingredients. Our restaurant offers a warm and inviting atmosphere where guests can enjoy delicious food and exceptional service. Job Description: We are currently seeking a dedicated and experienced Assistant General Manager to support the overall operations of Pasta Remoli Ealing Broadway. The Assistant General Manager will work closely with the General Manager to ensure the smooth functioning of the restaurant and uphold our commitment to delivering an outstanding dining experience to our guests. Team Leadership and Development: Assist the General Manager in recruiting, training, and supervising restaurant staff. Provide guidance and support to team members to ensure high levels of performance and customer service. Foster a positive work environment that promotes teamwork, communication, and professionalism. Operational Oversight: Assist with the day-to-day management of restaurant operations, including staffing, scheduling, and inventory control. Ensure compliance with health and safety regulations and food hygiene standards. Address any operational issues or challenges promptly and effectively. Customer Satisfaction: Collaborate with the General Manager to maintain high standards of customer service and guest satisfaction. Interact with guests to gather feedback and address any concerns or inquiries in a courteous manner. Implement strategies to enhance the overall dining experience and exceed customer expectations. Financial Management: Assist in managing budgets, expenses, and financial reports to achieve revenue and profitability goals. Monitor sales trends and analyze performance metrics to identify areas for improvement. Implement cost-control measures to optimize operational efficiency while maintaining quality standards. Administrative Duties: Maintain accurate documentation and records related to staff, inventory, and operational procedures. Coordinate with suppliers and vendors to ensure timely delivery of goods and services. Qualifications and Requirements: Previous experience in a supervisory or management role within the hospitality industry. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal abilities. Knowledge of restaurant management best practices and industry regulations. Flexibility to work evenings, weekends, and holidays as needed. Relevant qualifications in hospitality management or a related field preferred. Benefits: Competitive salary and performance-based incentives Opportunities for career growth and advancement Staff discounts on food and beverages Supportive and collaborative work environment If you are a motivated and experienced hospitality professional seeking a challenging role as an Assistant General Manager, we encourage you to apply for this position at Pasta Remoli Ealing Broadway. Join our team and play a key role in delivering exceptional dining experiences to our guests. Apply now with your resume and detailing your relevant experience and suitability for the role. We look forward to hearing from you!
Based at: Chancery Lane. Reports to: Store Manager Job Purpose: Manager in the efficient and profitable operation of a Brew Garden Store. To ensure the company standards are met at all times. Responsible for the Health and Safety of their employees. Working with the management to maximise P&L. Key responsibilities: General: - Carry out your duties faithfully, competently and diligently; and to the best of your abilities and subject to all policies, rules and regulations issued for the guidance of employees by Brew Garden. - Obey all lawful instructions given by the Management of Brew Garden and use your best endeavours to promote the interests of Brew Garden. - Familiarise yourself with the company’s fire, health and safety; and Food Hygiene procedures, in accordance with UK Regulations. - Act as a “bridge” between management and team members to facilitate division operation (e.g. keep management team appraise of staff activities, issues, challenges, etc) - Collaborate with management to develop and carry out ideas and procedures to continuously improve department performance - Address guests concerns, requests or issues either individually or by enlisting the help of management team. Banking/ Finance/ Payroll: - Assist management team in cash handling and banking activities within the store in accordance with Brew Garden procedures. - Follow Brew Garden cash handling procedures. - Report any float or petty cash shortage immediately to HO. - Ensure the sales and figures are entered on a daily basis on the wages spread sheet. - Never give cash advances. - Ensure the store is always ready for cash collections, on pre-designated days. - All cash banking must be kept in the locked safe. The safe must never be left open when unattended. - Report any Payroll issue to the Operations Manager and Monika Franchi. Operations/ Administration/ Training: - Responsibilities for profitability and performance of the store. - Organise staff throughout the store in order to deliver efficient customer service and a profitable operation. Maximise the performance and competences of your team. - Strive to achieve Brew Garden Budget and Forecasts. - Constantly strive for a quality of operation of the Brew Garden store. - Ensure store is displayed and maintained in accordance with current Brew Garden Guidelines. - Responsibilities for HR compliance with Brew Garden Policy and UK Regulations in-store. - Fulfil all administrative tasks and duties in the most effective and professional manner in accordance with Brew Garden Guidelines. Ensure: - Ensure each new employee fills his/her contract, “starter pack” and P46 by the end of the first week of employment; - P45/P46 are submitted to HO by the end of the first week of employment; - Each new employee provides correct and valid ID and relevant paperwork to prove eligibility in the UK by the end of the first week of employment; - Each employee receives a “post probationary review” at the end of their first 3 months of employment; - Any lateness, outstanding or fall in performance and other individual staff outcomes are recorded and reported; - Ensure employees’ holidays are registered on Holiday spread sheet and processed accurately and sending an update to Monika Franchi . Ensure all staff holidays are taken in the current financial year; - Every termination of employment is accompanied by the payment of any accrued holiday. - Health and Safety: - Responsibilities for the Health and Safety of employees in store in accordance with UK Legislation and Brew Garden Health and Safety Policy. - Ensure the store always achieves the highest standards in Food Hygiene and Health and Safety. Take all necessary hygiene, safety and security measures needed to create and maintain the safest environment possible for employees and customers. - Monitor the status of your fire alarm, fire extinguishers on a weekly basis and emergency lightings, as per company policy. - Ensure all team members are aware of the location of their Fire Assembly Point. - Ensure fire exits and escape routes are always free of any damage or obstruction. - Report any accident or incident within the premises in the Accident Book and Area Manager. - Ensure risk assessments are reviewed every year and completed for each employee. - Make sure the first aid kit is clearly indicated to staff and available at any time. People Management - Manage the development of all employees. - -Identify training needs and development of team. - -Use leadership to motivate staff and bring them to a high level of performance. - Hold monthly meetings with employees with records kept of any meeting. - Develop good communication between employees to help maintain team spirit. - Create a positive working environment. Always be available should an employee wish to arrange a meeting with the Management, or should the employee need any support. Personnel and other departments: -Weekly meeting with Management team. - Attend all meetings and training sessions as required by your line manager and relay information to management and employees. - Supply data as required by all departments – with reasonable request and notice period. - Develop good communication between employees to help maintain team spirit. - Report any other issues to Operations Manager. - Ensure any and all ‘direct’ employees comply with Brew Garden handbook and contract guidelines.
Are you passionate about leading a team in a vibrant and unique dining establishment? Do you thrive in a hands-on role where you can make a real impact on both operations and customer experience? Hot n Juicy Shrimp LDN is seeking a dedicated and experienced General Manager to join our independent business and uphold and enhance our high standards. About Us: Hot n Juicy Shrimp LDN is not your typical seafood joint. We pride ourselves on being an independent establishment, offering a one-of-a-kind dining experience that sets us apart from chain restaurants. Our commitment to quality, flavor, and exceptional service has earned us a loyal customer base and a reputation for excellence in the London dining scene. The Role: As our General Manager, you will play a pivotal role in the day-to-day operations of Hot n Juicy Shrimp LDN. This is a hands-on position that requires a versatile individual capable of overseeing all aspects of our establishment, from administrative duties to working the floor. You will be responsible for maintaining and improving standards across the board, ensuring that both the kitchen and front-of-house operations run smoothly and efficiently. Key Responsibilities: - Overseeing daily operations, including staff management, customer service, and inventory control. - Managing administrative tasks such as scheduling, payroll, and P&L analysis. - Providing hands-on support to staff during busy periods, leading by example to uphold our high service standards. - Implementing and enforcing health and safety protocols to ensure a safe and clean environment for both customers and staff. - Conducting training sessions to develop the skills and knowledge of our team members. - Collaborating with the kitchen team to maintain food quality and consistency. - Monitoring customer feedback and making improvements based on suggestions and reviews. Requirements: - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Strong leadership skills with the ability to motivate and inspire a team. - Excellent communication and interpersonal skills. - Hands-on approach with a willingness to pitch in wherever needed. - Knowledge of P&L management and basic accounting principles. - Familiarity with health and safety regulations. - Flexibility to work evenings, weekends, and holidays as needed. What We Offer: - Competitive salary commensurate with experience. - Opportunities for career advancement within our growing organisation. - A dynamic and collaborative work environment where your input is valued. - Discounts on delicious seafood dishes! If you're ready to take on a challenging yet rewarding role as the General Manager of Hot n Juicy Shrimp LDN, we want to hear from you! Hot n Juicy Shrimp LDN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Yard Sale Pizza are looking for an ambitious, proactive and driven Partnerships Executive to join their marketing team to manage and grow our pub and venue partnerships across London. Who are we? Yard Sale Pizza was born out of three friends’ shared passion for simple, quality pizza. It all began with a little oven, chugging away in Johnnie’s own backyard. Nine years later and we’re serving love and pizza across North, East and now South London. Who’d have thought? We’re still local at heart though, making orders by hand and delivering them ourselves through our in-house delivery service – never through a third party. Handmade, hand-delivered from dough to door. It makes award-winning neighbourhood pizza that bit better. We hope you agree. We’ve been awarded Best Value Eats in the Observer Food Monthly awards in 2022, after winning their Best Cheap Eats award in 2017, have been voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022, and were named London’s most-loved restaurant in Time Out’s 2016 Love London Awards. What is my role? As our Partnerships Executive you will work closely with our Head of Marketing & Communications, Marketing Director and the rest of the marketing team at Yard Sale Pizza to account manage our pub partnerships and build our pub partner network to drive innovation & growth across new and existing partners for Yard Sale. You will also support the team on broader marketing initiatives and local marketing campaigns, assist with key marketing events and oversee some administrative tasks relating to our pub partners. The perfect candidate would be a motivated, creative people-person who knows our brand, would be motivated by a target-driven role and loves getting out and about across London. This role comes at a very exciting time for Yard Sale and would be a great opportunity for the right person to grow with the business. Deadline: 3rd April 2024 To apply: Apply via Harri with a CV and short 500-word cover letter to tell us why you would be perfect for the job! Salary: Around £28k dependent on experience, with additional bonus scheme to be agreed Schedule: 2-3 days of travel per week to our pub partners across each of our shops’ neighbourhoods (within Zones 1-4). Wednesdays in Hackney with the YSP Head Office Team Roles & responsibilities: - Drive our pub partner network through building relationships, identifying new pub partner opportunities and bringing creative ideas to help grow this side of the business - Managing and building our collateral and marketing presence in our pubs to help grow additional marketing and sales opportunities - Managing administrative and reporting requirements for our pub partnerships including pub reports, menu management, research, and notes/next steps from meetings - Becoming the point of contact for our new and existing pub partner network and representing Yard Sale to the pub and venue community in London - Management of external digital and print collateral (menus/website/marketing copy etc) - Managing and building our collateral and marketing presence in our pubs to help grow additional marketing and sales opportunities - Basic InDesign/creative responsibilities in managing menu/pub assets and creating new ones where possible - Assisting on broader marketing initiatives such as local marketing campaigns and key marketing events Skills/requirements - Minimum one year experience in a relationship management role - Knowledge and understanding of hospitality in a relevant environment - Proactive, self-starting and enthusiastic approach - Great with people and able to build relationships with pub partners, shop teams and our friends in the community across London - Travel across London to visit existing and new pub partners - Organised and reliable with a good attention to detail - A team player with a can-do attitude - Awareness and understanding of the Yard Sale brand and how we communicate - Passionate about food & drink, London hospitality and keen to grow in the industry - Some design ability (InDesign/Photoshop) a plus but not essential What’s on offer: - Hybrid working role - Cycle to work scheme - Tech scheme - Working from home allowance - 28 days annual leave - Christmas hols - Pizza for days! - YSP merchandise and discounts across all sites for family and friends - Staff parties If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
Position Summary: We are looking for a highly skilled and experienced Senior Techno-Functional Project Manager with expertise in SAP EWM (Extended Warehouse Management), data migration, and preferably SAP BTP Clean Core. The ideal candidate will have a solid background in managing complex projects and possess a deep understanding of both technical and functional aspects within the SAP landscape. Key Responsibilities: - Lead end-to-end project management activities, including project planning, resource allocation, budget management, risk assessment, and timeline tracking. - Collaborate closely with cross-functional teams, including business stakeholders, IT developers, solution architects, and external vendors, to ensure successful project delivery. - Provide technical leadership and guidance in SAP EWM implementation projects, including configuration, customization, and integration with other SAP modules or third-party systems. - Oversee data migration initiatives, ensuring data quality, integrity, and compliance with regulatory requirements. - Drive adoption of best practices and standards in SAP EWM implementation and data migration processes. - Act as a liaison between technical teams and business stakeholders, translating business requirements into technical solutions and vice versa. - 7. Mentor junior team members and provide expertise in SAP EWM and related technologies. Qualifications: - Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or related field. - Progressive experience in project management, with a focus on SAP EWM implementation, data migration, and related technologies. - Strong expertise in SAP EWM configuration, customization, and integration with other SAP modules or third-party systems. - Hands-on experience with SAP BTP Clean Core is preferred. - Proven track record of successfully managing complex projects, delivering results within budget and timeline constraints. - Excellent leadership, communication, and stakeholder management skills. - Strong problem-solving abilities and attention to detail. - SAP certifications in relevant modules (EWM, S/4HANA) are a plus.
Role Description The General Manager will join our existing team and will act as a focal point for us. The individual will help to manage daily operations, support on company finance, HR, administration, governance, and funder reporting/stewardship. Company Description Turtle Key Arts is an innovative and vibrant arts charity whose work has a UK and international reach. We produce and devise original ground-breaking art to entertain and inspire. We believe that access to the arts helps to improve quality of life by bringing people together, offering creative opportunities, social interaction, confidence and self-esteem. We produce a portfolio of performing arts companies currently including the circus companies Ockham's Razor and Sadiq Ali Company, physical theatre company Open Sky, integrated dance companies Amici Dance Theatre Company and Young Amici, and new writing theatre company AIK. Job Overview Position: General Manager Location: Turtle Key Arts Office Lyric Hammersmith Theatre Lyric Square, London W6 OQL Hours of Work: Full-time P.A.Y.E. (40 hours per week) Office hours 10am-6pm. Salary: £30,000 - £33,000 per annum, based on experience Start Date: We anticipate the successful candidate taking up the post by early Summer Holiday: 20 days paid holiday per annum plus statutory bank holidays
Assistant Store Manager - Covent Garden We are on a search to find a new Assistant Store Manager. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organised - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Seasonal social events - Regular competition incentives - Pension scheme - Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! - Employee Assistance Programme - our 24/7 counselling support provider