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CENTRAL SOUTHEND-ON SEA BASED CONTACT CENTRE LOOKING FOR FULL-TIME STAFF If you are looking for a well-paid job with a fun, social and vibrant working environment, please read on. Well established Southend based company, with a huge passion to help people from all walks of life make a successful jump into the world of customer service. We have an opening for several positions within our market research team working at our central Southend Office to join our expanding team. The role will start on either the 11th or 18th of March 2024 and you will get a start date 24-48 hours after your interview if you have been successful (Please note all candidates will receive an outcome of their interview). We are looking for outgoing and confident individuals, who feel comfortable making outgoing calls to members of the public and conducting a short survey via our CRM system. No previous experience required, as full training and ongoing support will be provided. Here at Direct Call Centres Ltd, we have worked with some of the biggest hotel and leisure brands in the world and offer them a solid foundation in customer service, sales and marketing. The market research role will involve calling members of the public and conducting a short market research survey on a range of everyday subjects. Full ongoing training and support provided along the way to maximise your potential and the opportunity of further progression. Basic salary and amazing weekly bonuses (28 days holiday per year) and no weekend work! Hours of Operation: (Must be able to work a minimum of 35 hours and be able to work Monday-Friday) Monday 11am-7pm (Lunch at 2pm-3pm and a 15-minute break at 16.45pm) Tuesday- Friday 10am-6pm (Lunch at 2pm-3pm and a 15-minute break at 12pm)
The Role: We are seeking a highly organized and detail-oriented Office Administrator to join our team. The ideal candidate will play a key role in maintaining day-to-day operations, ensuring a smooth and efficient working environment. The Office Administrator will be responsible for handling administrative tasks, coordinating office activities, and providing support to the Directors and Business Support Manager. Duties and Responsibilities: Perform general office tasks: photocopying, binding, scanning, data entry, and record keeping. Manage office supplies, ensuring adequate stock levels. Answer and direct phone calls, emails and inquiries professionally. Greet and assist visitors, clients, and employees in a friendly manner. Handle incoming/outgoing mail and coordinate courier services. Schedule and coordinate meetings, appointments, and boardroom bookings. Assist in organizing company events, managing guest lists and liaising with venues and suppliers. Coordinate maintenance and repair of office equipment and facilities. Support social media activities, including content research for LinkedIn and Instagram. Liaise with vendors to ensure a well-functioning work environment. Provide administrative support to the Business Support Manager and Directors as needed. Collaborate with departments to facilitate effective communication and workflow. Fulfill the role of Fire Safety Officer and First Aider. Any other duties as reasonably requested by the Business Support Manager and Directors. Experience: Educated to A-level or above. 2 years roven experience as an Office Administrator or in a similar administrative role. Strong organizational and multitasking skills. Excellent communication and interpersonal abilities. Proficiency in MS Office (Word, Excel, Outlook), with a good level of IT literacy. Demonstrates a good level of proactivity and forward planning, with an ability to take ownership of workload. Reliable and a good timekeeper. Knowledge of health and safety regulations and CRM systems is a plus. Closing date: Friday 24th February 12:00pm Interviews: w/c 4th March Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested to meet the ongoing needs of the organization. Job Type: Full-time Salary: £25,000.00-£30,000.00 per year Benefits: Additional leave Company events Company pension Cycle to work scheme Free fitness classes Free parking Health & wellbeing programme On-site parking Sick pay Store discount Schedule: Monday to Friday Education: A-Level or equivalent (required) Experience: Administrative experience: 2 years (required) Language: English (required) Ability to Commute: London (required) Work Location: In person
We are looking for a highly organised personal assistant to perform administrative duties for senior management. Reasons why we need new employees: - To share their experience; - To answer phone calls and manage correspondence; - To teach the skills and experience of our team; - To schedule appointments, organise events and send reminders; - To schedule meetings and take notes; - To report to Studio management and perform secretarial and administrative duties; - To type, format and edit reports, documents and presentations; - To enter data, maintain databases and keep records; - To copy, scan and fax documents, as well as take notes; - To prepare the facility for scheduled events and arrange refreshments; - To order all equipment; - To observe best practices and etiquette; - To remind the Director of important tasks and deadlines; - To liaise with staff, suppliers and clients; - To collate and fill expenses; - Miscellaneous tasks to support the director, which will vary according to the sector and to the director's remit, eg completing some corporate reporting ( to ensure that the business is being run properly and complying with legislation and regulations) or conducting research; - To promote our company's services to the public market. By leveraging their expertise, they will help increase brand awareness and drive customer engagement; - To identify target audiences and create effective campaigns tailored to their preferences; - Multilingual Skills: Fluency in English, Russian, and Korean is highly desirable for this role. This will allow the PA to effectively communicate with our diverse customer base, including Russian-speaking customers and Koreans; - Politeness and Education: It is important for the candidate to have excellent interpersonal skills and maintain a polite and professional demeanour. Their high level of education will contribute to their ability to effectively communicate and engage with customers. We are looking for a highly organised personal assistant to perform personalised administrative duties for senior management. In this role, the Personal assistant is responsible for scheduling meetings, taking notes, and handling correspondence on behalf of managers. To ensure success as a personal assistant, he should exhibit excellent organisational skills and demonstrable experience in a secretarial role. Accomplished personal assistants are intuitive to the needs of the managers and work autonomously to provide customised administrative support. He should provide senior managers with day-to-day administrative support and provides assistance to individuals so that they can fulfil their daily business or personal responsibilities. PA duties include answering phone calls and managing correspondence, scheduling appointments and managing personal calendars. PA may also be required to organise events. The role of a PA is to free an executive’s time from administrative duties so that they can spend maximum time on strategic tasks. Skills, experience and qualifications required: - Discretion and trustworthiness: PA will often be a party to confidential information; - Excellent attention to detail; - Excellent oral and written communication skills; - Excellent organisation and people management skills; - Working knowledge of standard word processing spreadsheet and other productivity software tools; - Organisational skills and the ability to multitask, highly organised; - The ability to be proactive and take the initiative; - Flexibility and adaptability; - Tact and diplomacy; - Work as part of a team to leverage successful outcomes for our customers and our organisation; - Knowledge of standard software packages and the ability to learn company-specific software; - Excellent research skills (Market research practices and techniques); - Highly creative in presentation within business opportunities; - Advanced skills on MS office packages inc. Excel, Word and Outlook; - An interest in working with people; - Copywriting skills, preferably within corporate PR; - High level of personal motivation; - Must reside within a commutable distance; - Ability to communicate at a senior level; - Experience analysing data; - Budget and cost analysis experience; - Knowledge of social media platforms. The candidate: We would like to formally invite a Personal Assistant to join our Label Tattoo studio. As a sponsor will certify their maintenance during the stay and will pay a salary of £28,000 per annum. We will help find accommodation in London, and also help with travel arrangements from the airport should this be required. The dates/times will need to be confirmed but I suggest 29th March 2024. Job Type: Full-time Salary: £28,000.00 per year Benefits: - Company pension - On-site parking Schedule: - 8 hour shift Education: - GCSE or equivalent (required) Experience: - Management: 1 year (required) Location: - Unit B, York House, Avonmore Place, London, UK, W14 8RL (required) Work Location: In person