Reservation coordinator jobs in United Kingdom

Fast Food Restaurant Site Manager - 32K plus bonus opportunities Based in: Design District (Greenwich Peninsula) London OUR BENEFITS INCLUDE: Up to 2 free meals whilst on shift, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, a new bonus scheme for the management implemented this year up to £2,400 p/year, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE Key Accountabilities Business Weekly ordering and inventory management Monitoring the daily elaboration of dishes for all brands at Guasa Group following highquality standards of the company. Maintain a constant and impactful communication with business owners; the Head of Operations; the head office; the kitchen and the rest of the team Responsible for securing a correct business operation. Weekly and Monthly control of temperature Fully accountable and responsible for the maintenance of weekly and monthly cleaning of the site, supervising the accomplishment of it by team members. Ensuring the correct opening and closing. Make sure that the due diligent book is up to date Responsible for flagging any potential risks on time that must be escalated. I.e. any issue related to food hygiene; staff; cleaning issues; issue with deliveries; etc Be the first point of contact at the site if any problem with customers occurs during the shift. Escalate necessary and important information provided by market’s management that may be relevant for the business to take actions on. Cashing up of the daily/weekly closing including bank deposit. People Enable and facilitate the communication between team members by being the first point of contact for any problem or queries that requires immediate solution before escalating it. Responsible for securing a continuous track of the training program of all new team members from the first day until this person is fully qualified and independent in about two weeks. Shares ownership and control in the management of the staff: trials; induction; uniforms; performance review; training and others Weekly rota elaboration and planning within the budget provided Ensuring the follow up of handbook’s procedures including uniform, punctuality, food safety and health and safety and the daily temperature control. Organising staff meetings including social activities. Maintain high level of engagement with other team members in order to secure good levels of morale and energy in the team Be an example of good practices in the team in terms of punctuality; uniform; up-selling products; energy in the team. Etc Promote diversity and ensure that Guasa Group continues being an amazing place to work! Guasacaca Ltd. All rights reserved. Competencies Outstanding communication skills and adaptable to different audiences such as; Managing Director, team members; customers; suppliers and others. Excellent interpersonal skills Organisation, attention to detail and resilience Problem solving Passionate about the delivery a service at high standards. Take initiative at all time Ability to work in a collaborative manner with the team is essential

At Kebab Queen, we understand the importance of the atmosphere our guests experience. It's a buzzing, welcoming ambience driven by the friendliest and most attentive service. Every interaction with our guests is an opportunity to positively impact their experience, from the moment they're greeted to ensuring their needs are promptly met. Our restaurants are meticulously designed to reflect this vibe, setting the perfect tone for an unforgettable dining experience. We foster independence and provide extensive on-the-job training, empowering driven individuals to progress within our company. Opportunities for advanced apprenticeship schemes further contribute to structured managerial development. Moreover, a high wine and spirits knowledge is mandatory: you can hold WSET L2 or above to prove this. However, if you lack this qualification, training could be provided to ensure you meet our high standards in wine and spirits expertise. Moreover, you must be confident and have great interaction skills as you will drive our guests into our culinary and beverage journey while on shift. As an AGM at Kebab Queen, you'll support site operations and work very closely with our kitchen team ensuring the smooth running of service and delivering exceptional guest experiences. You'll share responsibility for managing the FOH team and coordinating events when required. Simultaneously, achieving target KPIs and enhancing customer satisfaction will be ongoing priorities. You will also be in charge of some administrative tasks such as rota management, payroll, and reservations - with the support of our Head Office. While the role demands a lot of responsibility, it also offers autonomy and rewards. Candidates with at least 2 years of experience leading FOH teams as AGM or Supervisor are preferred, as they understand the demands of the position and are ready to excel in our unique environment.

Restaurant Supervisor - FOWL Restaurant Schedule - Full-time Salary - £35.000,00 per year About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting an Restaurant Supervisor to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Supervisor at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays - The ideal candidate had experience working with reservation systems Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.

Due to staff retirement we are looking for an experienced Transport co-ordinator / Assistant Transport Manager. B J Clarke is based in Overton, Wrexham and is a family run haulage company that has been operating for over 50 years. We currently have 22 trucks running with taut liners, flat beds and bulk tippers. As a family run firm we are looking for a dedicated and reliable person with a passion for haulage. This is a permanent position with a salary review after 3 months. Reporting to the Transport Manager the successful candidate will be responsible for: Skills & experience required Previous transport planning and driver management experience essential. Ability to work as an individual or as part of a team to ensure customer requirements and deadlines are met. Excellent organisation, communication and customer service skills. Working knowledge of EU Drivers Hours and Working Time regulations. Proficient with Microsoft Office (Excel, Outlook, Word). Understanding of financial and commercial aspects of transport operations. Strong geographical knowledge of the UK. Well organised individual with a good eye for detail and accuracy. Logical thinking and the ability to remain calm in a busy environment. Dealing with VOSA compliance. Working with customers and drivers planning workloads / routes to ensure deliveries are smooth running and made on time. Prioritising workload. Pride in the job and the working environment is essential. Must be flexible, hardworking and quality conscious. Class 1 licence an advantage but not essential. Hours Monday to Friday 8.30am - 6.00pm but could be flexible for the right candidate. Covering for the Transport Manager during annual holidays which includes being on call out of hours for emergencies only (mobile phone, laptop, printer etc provided). Salary Attractive salary that will be negotiable dependant on experience. To be reviewed after three months. Closing date for an application is 12th April 2024 (please note we reserve the right to close the vacancy earlier).

The moment a guest steps into our hotel we want them to walk into a genuinely memorable experience. As a Duty Manager/Supervisor, the successful candidate will be an ambassador of the business and will offer excellent customer service. Our guests will anticipate great service, and an exceptional experience. Not only will you be a person who offers local insights and anticipating every detail in advance, you will also be creating a warm atmosphere that makes our guests feel at home in any location. You will also be knowledgeable about every aspect of the hotel, our guest services, leisure facilities, functions and our restaurant and bar About the role; Duties will include - customer service, front of house duties, telephone enquiries, reservations, emails, following open & close procedures on a rota basis, and preparing for the shift ahead. Previous experience in a hotel or guest house environment will be preferable, but is not essential About You: - Experience in a similar or front facing customer service role with an outgoing and bubbly personality - Strong communication skills - Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise - Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks - Flexibility to work a variety of different shifts, 7.30am to 11.00pm (on a rota basis) - Due to our rural location, own transport is essential. Job Types: Full-time, Permanent Salary: £25,000.00-£28,000.00 per year Benefits: Company pension Discounted or free food Employee discount Free parking On-site parking Schedule: 8 hour shift Monday to Friday Weekend availability Ability to Commute: Kirby Misperton, North Yorkshire (required) Work Location: In person

We are seeking a skilled Butler to join our team and provide exceptional service in a prestigious household setting. The ideal candidate will have a strong background in hospitality and possess excellent leadership and organizational skills. Responsibilities: - Manage and oversee daily household operations to ensure a high level of service - Coordinate and execute formal table settings and service for meals - Maintain cleanliness and organization throughout the residence - Manage household inventories, including fine china, silverware, and linens - Greet guests, attend to their needs, and provide personalized service - Arrange transportation, reservations, and appointments as needed - Oversee special events and functions held within the residence Experience: - Proven experience in a similar role within a high-end residential setting - Proficiency in Microsoft Word, Outlook, and other relevant software - Strong command of the English language with excellent communication skills - Exceptional customer service skills with a keen attention to detail - Ability to manage multiple tasks efficiently while maintaining a professional demeanor - IT proficiency for smart home systems is a plus - Driving License is a required skill If you are a dedicated professional with a passion for delivering top-notch service in an upscale environment, we invite you to apply for this exciting opportunity as a Butler. Job Type: Full-time Salary: £16.00-£20.00 per hour Expected hours: 40 per week Benefits: Free parking Work Location: In person

About us We are professional and agile. Our work environment includes: Modern office setting Food provided Hotel Receptionist Duties: - Greet and welcome guests upon arrival - Check-in and check-out guests using the hotel's computer system - Provide information about hotel facilities, services, and local attractions - Answer phone calls and respond to guest inquiries - Handle guest complaints or concerns in a professional and timely manner - Assist with reservations and room assignments - Process payments and maintain accurate records - Coordinate with other hotel departments to ensure guest satisfaction - Maintain a clean and organized front desk area Requirements: MUST HAVE OPERA EXPERIENCE - Excellent communication and customer service skills - Proficient in using phone systems and computer software - Strong organizational and multitasking abilities - Ability to work well under pressure in a fast-paced environment - Attention to detail and accuracy in handling guest information - Previous experience in a similar role is preferred but not required Join our team as a Hotel Receptionist and be part of creating memorable experiences for our guests. We offer competitive pay, flexible scheduling, and opportunities for career growth in the hospitality industry. Apply now to join our team!

Feya Café is seeking a friendly and professional Hostess to welcome guests and manage seating arrangements. The Hostess will greet customers with a warm smile, provide accurate wait times, and ensure a positive experience for all patrons. Responsibilities: • Welcome guests as they arrive at Feya Café and provide friendly assistance. • Manage seating arrangements and maintain an organized waiting list during peak hours. • Communicate wait times effectively to customers and update them on table availability. • Assist with taking reservations and coordinating with the kitchen and serving staff. • Provide menus and answer basic questions about the café’s offerings. • Monitor the lobby area to ensure cleanliness and a welcoming atmosphere. • Collaborate with café staff to ensure smooth operations and exceptional customer service.

Full time & Full flexibility required Description Balthazar, found in the heart of Covent Garden’s theatre district, is an iconic brasserie known for its timeless elegance, exceptional cuisine, and unwavering commitment to providing an outstanding dining experience. Based on the original concept in New York, Balthazar offers a seamless blend of French-inspired dishes and classic hospitality. Our commitment to providing spectacular service is woven into the very fabric of Balthazar, where every visit is an invitation to indulge in the artistry of the delicious dishes and meticulously crafted cocktails. We are currently seeking a poised and customer-focused Receptionist to join our dynamic team. As a Receptionist, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous hospitality/customer service experience. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality. We promote a working environment in which equal opportunity and diversity is recognised, valued, and encouraged.

We are seeking a friendly, organized, and professional Receptionist to join our team. As the first point of contact for our company, the Receptionist plays a crucial role in providing exceptional customer service and administrative support. The ideal candidate will have excellent communication skills, a welcoming demeanor, and the ability to multitask effectively. Responsibilities: Greet and welcome visitors in a courteous and professional manner. Answer, screen, and direct incoming phone calls promptly and efficiently. Manage the reception area, ensuring cleanliness and organization. Receive and sort daily mail and deliveries. Maintain office security by following procedures and monitoring the visitor logbook. Assist with various administrative tasks such as data entry, filing, and scheduling appointments. Coordinate meeting room reservations and ensure meeting spaces are prepared. Provide general administrative support to team members as needed. Assist with special projects and tasks as assigned by management.

Job description At Croucs we are a leading provider of plants & products in the UK, offering over 5,000 plant varieties, surpassing the typical garden centre’s selection of around 400. - Our Inspiration section provides monthly care tips, ready-made borders, perfect plant combinations, and guidance on garden-style selection. Our culture focuses on building connections through team bonding activities." We provide exceptional staff benefits, generous staff discounts, onsite parking and more. At our company, we strive to create a supportive, rewarding work environment where our people feel valued. Main Purpose of the job: To ensure 100% product availability across the plant portfolio. To minimise plant stock holding and coordinate with in-house propagation to maximise the sale of homegrown products and minimise waste within Propagation. Responsibilities Include: - To achieve all KPI targets - Demand planning - to review plant stock and sales forecasts, reserves and contracts and place orders with our suppliers to ensure product availability. - To ensure products are purchased at the best prices when multiple supplier options are available - To ensure homegrown products (propagation) are the first choice supplier in all circumstances. - To minimise saleable product waste within the propagation department - To performance manage our suppliers service delivery – for clarity this is an operational function, not a price/quality function - To provide plant operational analysis (sales, stock cover, margin, availability, out of stock etc) for the buyers and the business. - Performance reporting on all plant stock matters - To work with the goods in team to resolve supplier delivery issues relating to shortages or delivery note issues - To identify overstocked items to facilitate a focussed marketing activity to address the situation. - To manage our reserved and contract-grown stock ensuring that we both satisfy our obligations without overstocking. - To work with functional management to ensure storage capacity and stock holding are aligned. - To work with the functional teams to ensure stock availability is aligned with any marketing activity - Assist in the resolution of any supplier invoice query relating to stock - Monitor and mitigate any supply chain issues - Any other reasonable duties/requests as required Key results/objectives: - Delivery of performance KPIs - Stock availability - Stock cover days - Stock holding value (COGS) - Maintain excellent supplier relationships Key experience, Knowledge and skills - Preferably of Graduate calibre or equivalent, however, this should not deter candidates who can demonstrate ability and a willingness to succeed. - Highly motivated, and a self-starter. - Holistic knowledge of the procurement function and previous experience with stock & and purchase systems - Excellent Excel skills - High level of interpersonal skills - High level of detail consciousness - Good understanding of the Microsoft Office suite of programs. - Ability to work under pressure in a volatile and time-sensitive environment - Work experience in a procurement role, preferably in the horticulture industry - Strong knowledge of the procurement process and supply chain management principles, including experience in managing supplier relationships - Proven experience and expertise in plant knowledge and the horticulture industry - Excellent communication and negotiation skills, with the ability to work collaboratively - Experience with ERP systems and other procurement software - Ability to work independently, manage multiple projects, and thrive in an ever-changing, fast-paced environment

We are currently seeking a poised and customer-focused Maitre D’ to join our dynamic team. As a Maitre D’, you will be the first point of contact for our guests, setting the tone for their experience at our restaurant. If you have a passion for hospitality, excellent organizational skills, and are committed to delivering top-notch service, we invite you to be a welcoming presence at our beautiful restaurant. Key Responsibilities: - Greet and welcome guests with warmth and professionalism. - Manage reservations, ensuring accurate and efficient table assignments. - Coordinate with the service team to ensure a seamless dining experience. - Answer phone calls and inquiries, providing information and assistance. - Maintain the reception area, keeping it clean and organized. - Uphold the highest standards of service and guest satisfaction. Requirements: - Previous experience as a receptionist or host or Maitre D’ in a restaurant or hospitality setting is advantageous but not required. - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask in a fast-paced environment. - Positive and friendly demeanour. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

KT&T is looking for a Night Auditor and the essential requirements are: Previous Receptionist experience with OPERA system Good English level Work alongside a fantastic team and enjoy a world where career progression opportunities and world-class training are available to you. Summary of the position: Process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. What we offer: Initial payment £11.95 per hour. 28 days paid holiday pro rata Work alongside some amazing talent- award-winning, experienced hospitality professionals Job Types: Full-time, Zero hours contract Salary: From £11.95 per hour Schedule: Day shift Flexitime Weekend availability Experience: Opera: 1 year (preferred) Work Location: In person