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Restaurant receptionist/ host/hostess-Experienced-full time Fish! Restaurant in Borough Market is looking for an experienced and enthusiastic restaurant host/ess. Please note that we can only consider applicant with Restaurant Receptionist experience at least 2 years ! We are looking for someone who has great knowledge of how to handle a busy, high volume service, someone who enjoys working in a fast paced service, can work independently and in team. The restaurant is a brasserie style, counts 110 seats inside and 40 outside. We are open every day and welcome around 2500 guests weekly. The service style is casual and friendly but professional and efficient. For the role you will need: -Availability to work full time, as per weekly rota. -Minimum 2 years previous restaurant receptionist/host experience in a high volume service -Highly organized nature with great attention to details -Knowledge of Opentable booking system -The ability to handle high volume customers flow -Some computer skills,knowledge of excel-word documents. -A welcoming manner -Great team player with strong communication skills The core functions for the role are as follows: -Management of online( Opentable) walk-in and phone reservations, party reservation organizing. -Daily admin of menus, reservations-using word&excel documents. -Responsible for welcoming guests to the restaurant, seating reservations and walk ins, -Dealing with all requests and queries in an efficient and professional manner whether face to face or over the telephone or in emails. -Follow the opening,closing and daily duties procedure. What the company offers to you: -Full time hours, earnings £14 / hours including tronc. Plus tronc bonus on top of hourly wage -Monthly payment with early access via Wagestream -Various weekly rota of double&single shift, 2-3 days off. -Staff drink and meal when in duty -Uniform -£500.00 Refer a Friend bonus -50% discount when dining with us pus 20% family discount -Pension scheme -28 days holiday ( inc bank holiday), increasing with length of service -Be a part of bubbly Borough market’s spirit All applicants must be eligible to work in the UK and must obtain a Share Code prior to application.
Born in 1985, our 61-bedroom California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar and terrace. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the position. The receptionist will be working on-site 4 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will have a to-do attitude and will be a hospitality professional, passionate about customer service and guest journeys. The role reports directly to the Front of House Manager and requires someone with superb organization and communication skills. The Hotel Receptionist will: - ensure arrivals, check-in & check-out are managed smoothly and efficiently to the highest customer service level. - have great attention to detail. - have great communication skills. - have an excellent command of English, both verbal and written. - be extremely knowledgeable regarding the company's services, standards & products. - flexible on working hours and duties. - have a great eye for details and will maintain guests’ records up to date at all times. - provide exceptional customer service and unforgettable experiences. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.
We are looking for an outgoing and friendly Receptionist to join our Boundary team in the heart of Shoreditch. The successful candidate will be the first point of contact to our Hotel guests & Restaurant guests. We are looking for someone who is confident greeting guests, answering phone calls & emails and using reservation systems. Please note: No overnight shifts (earliest start 8am, latest finish 11pm) - some flexibility required
Fast Food Restaurant Site Manager - 32K plus bonus opportunities Based in: Design District (Greenwich Peninsula) London OUR BENEFITS INCLUDE: Up to 2 free meals whilst on shift, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, a new bonus scheme for the management implemented this year up to £2,400 p/year, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE Key Accountabilities Business Weekly ordering and inventory management Monitoring the daily elaboration of dishes for all brands at Guasa Group following highquality standards of the company. Maintain a constant and impactful communication with business owners; the Head of Operations; the head office; the kitchen and the rest of the team Responsible for securing a correct business operation. Weekly and Monthly control of temperature Fully accountable and responsible for the maintenance of weekly and monthly cleaning of the site, supervising the accomplishment of it by team members. Ensuring the correct opening and closing. Make sure that the due diligent book is up to date Responsible for flagging any potential risks on time that must be escalated. I.e. any issue related to food hygiene; staff; cleaning issues; issue with deliveries; etc Be the first point of contact at the site if any problem with customers occurs during the shift. Escalate necessary and important information provided by market’s management that may be relevant for the business to take actions on. Cashing up of the daily/weekly closing including bank deposit. People Enable and facilitate the communication between team members by being the first point of contact for any problem or queries that requires immediate solution before escalating it. Responsible for securing a continuous track of the training program of all new team members from the first day until this person is fully qualified and independent in about two weeks. Shares ownership and control in the management of the staff: trials; induction; uniforms; performance review; training and others Weekly rota elaboration and planning within the budget provided Ensuring the follow up of handbook’s procedures including uniform, punctuality, food safety and health and safety and the daily temperature control. Organising staff meetings including social activities. Maintain high level of engagement with other team members in order to secure good levels of morale and energy in the team Be an example of good practices in the team in terms of punctuality; uniform; up-selling products; energy in the team. Etc Promote diversity and ensure that Guasa Group continues being an amazing place to work! Guasacaca Ltd. All rights reserved. Competencies Outstanding communication skills and adaptable to different audiences such as; Managing Director, team members; customers; suppliers and others. Excellent interpersonal skills Organisation, attention to detail and resilience Problem solving Passionate about the delivery a service at high standards. Take initiative at all time Ability to work in a collaborative manner with the team is essential
We are looking for ambitious, capable and driven Italian Speaking Managers to join our team. Ci Tua in Notting Hill is a small size restaurant that offers authentic Roman cuisine. You will be responsible for delivering consistent high quality friendly & organised service, great team management & welfare, daily health & safety due diligence, stock controls, rota , health & safety, reservations & communication. You’ll working to the direction of Operation Manager to help create a brilliant experience for our customers and importantly maintaining and building on a great working environment for everyone in the business Job Types: Full-time, Permanent Salary: Up to 40/k per year Free postSponsor job Job Type: Full-time
RECEPTIONIST - BRIGADIERS Salary - up to £15 ph Schedule - Full Time Experience - previous experience in a quality restaurant Brigadiers are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Inspired by the army mess bars of India, where military regiments go to eat, drink and socialise, Brigadiers accommodates 140 covers internally with a further 34 on an outdoor terrace. Encouraging socialising and camaraderie, live sport is shown on demand in selected rooms, whilst pool and classic card games is offered for those who wish to play while they eat and drink. The food offering focuses on different methods of Indian barbecue, utilising tandoors, charcoal grills, rotisseries, wood ovens and classic Indian smokers. The drinks offering marries together the food and social spirit of the restaurant with beer, whisky, cocktails on tap and large serves. The Position We're looking for an experienced Receptionist to ensure a welcoming and engaging first impression, and an exceptional guest experience and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
THE RESTAURANT Inspired by Japanese, Thai & Our local culinary cuisine and discipline - Our menus are designed to bring people together, whether over a shared dining or with our omakase menu experience, creating a sense of community and conviviality. With a focus on impeccable service and a commitment to excellence, our Asian Dining Restaurant promises to deliver a culinary adventure that will leave a lasting impression. COFFEE & BRUNCH A new destination for speciality coffee in the Covent Garden area crafted in the beautiful building at the corner of Savoy Court and Strand in the heart of London. With its relaxed atmosphere, Wolfox is the perfect place to brunch while taking in the distinguished views of fast moving London. We open at 8am everyday and Service brunch til 12pm We believe in the power of coffee to bring people together – A perfectionist culture blending craftsmanship and innovation to create the finest quality coffee Since 2017, WOLFOX has been distilling the unique culture of craftsmanship into every cup of coffee. The finest quality beans are taken on a journey from seed to sip, and precision roasted under the watchful eye of our coffee masters for an exceptional flavour. Title of Position: Receptionist Location: Central London Role: Receptionist full time 40-48 hours per week with two days off Pay: Competitive; £12 to £14 per hour according to experience Benefits: - competitive pay plus service charge. - Opportunities for career advancement. - discounts for employees. - Inclusive work environment. Responsibility : • To carry out all duties assigned by the Group Reservations Manager and Duty Manager • To ensure the smooth running of all functions of the reception desk • To allocate tables in the most efficient way possible to maximise bookings • To re-confirm reservations in accordance with Wolfox booking policy • To greet customers in a polite and efficient manner and to show them to their tables promptly. • To ensure that a base of regular customers is rapidly established and maintained by personal contact and customer recognition • To consider the customer’s satisfaction at all times by acting on customer’s requests promptly and efficiently • To handle minor customer complaints efficiently and courteously within the guidelines laid down by the Manager and to tactfully refer more serious customer complaints to the Manager/Floor Manager • To ensure that the reception desk and reception area is always clean and immaculately tidy • To ensure the Menus, allergy menus and wine lists are up to date and ensure their cleanliness prior to each service. • To ensure that you are always punctual for your shifts and properly presented as specified in the staff manual and dress code • To ensure you have a full working knowledge of Wolfox Restaurants as specified in the staff handbook. • To become familiar with the hygiene and Health and Safety policy and to ensure, by good housekeeping. • To bid farewell to all customers as they leave • To maximize sales by being able to make informed recommendations and suggestions to guests Skills and Personal attributes required • Communication skills • Customer service centric • Drive and energy • Building working relationships • Team player • Problem-solving
"O'Ver" comes from the Neapolitan dialect, meaning "Truth." We endeavor to embody this ethos through our cuisine: authentic, delectable, and healthful dishes prepared fresh daily. Our menu faithfully represents Italian culinary traditions with a distinct Neapolitan influence. 'O ver distinguishes itself by incorporating Pure Sea Water, sourced from the pristine regions of the Mediterranean. With reduced sodium and increased mineral content, our fare is both lighter and more digestible. Pizzas, bread, and seafood selections all benefit from the inclusion of Pure Sea Water. We meticulously select ingredients from small, independent Italian producers and prioritize the use of premium local suppliers. Our offerings span from traditional Neapolitan wood-fired pizzas to pasta from Gragnano, fresh seafood, and locally sourced meats. Each dish is crafted with care and reverence by our chefs, honoring time-honored techniques. Our philosophy emphasizes simplicity, premium ingredients, and an abundance of passion—embracing the notion that less is indeed more. Additionally, our menu accommodates vegetarians and vegans, with bespoke options available upon request. We are currently seeking a seasoned Host/Receptionist with a minimum of 2-3 years of relevant experience, who possesses a genuine affinity for Italian cuisine and culture, particularly a passion for hospitality and hosting. "O'Ver restaurant currently operates in London Bridge and Piccadilly Circus, with an additional venue forthcoming." WHAT WE ARE LOOKING FOR: - Demonstrated experience in a similar role - Proficiency in managing phone calls - Ability to fulfill guest requests with aplomb - Familiarity with reservation systems and email correspondence - Fluency in English, both spoken and written - Exemplary interpersonal skills - Proficiency in crafting end-of-day reports and emails - Strong command of Microsoft Office 365 applications: Word, Excel, and PowerPoint - Effective communication abilities with guests and colleagues across various departments - Capacity to execute tasks promptly, adhering to managerial deadlines - Authentic passion for hospitality and hosting WHAT YOU WILL DO: Manage incoming phone calls Respond promptly to emails Efficiently oversee busy service periods Execute tasks with precision while multitasking effectively BENEFITS: - Competitive salary - 50% discount on all purchases (including beverages) at our restaurants post-probation - Well-being program offering complimentary yoga, Pilates, and gym classes - Introduction to a start scheme and 28 days of annual leave - Staff meals and 28 days of paid annual leave - Birthday leave - Access to training programs and internal competitions - Participation in the Employee of the Month O'Ver Hero scheme - Bonus scheme based on length of service Join our team if you crave a challenge, and remember: "EAT TO BE HAPPY"
At Kebab Queen, we understand the importance of the atmosphere our guests experience. It's a buzzing, welcoming ambience driven by the friendliest and most attentive service. Every interaction with our guests is an opportunity to positively impact their experience, from the moment they're greeted to ensuring their needs are promptly met. Our restaurants are meticulously designed to reflect this vibe, setting the perfect tone for an unforgettable dining experience. We foster independence and provide extensive on-the-job training, empowering driven individuals to progress within our company. Opportunities for advanced apprenticeship schemes further contribute to structured managerial development. Moreover, a high wine and spirits knowledge is mandatory: you can hold WSET L2 or above to prove this. However, if you lack this qualification, training could be provided to ensure you meet our high standards in wine and spirits expertise. Moreover, you must be confident and have great interaction skills as you will drive our guests into our culinary and beverage journey while on shift. As an AGM at Kebab Queen, you'll support site operations and work very closely with our kitchen team ensuring the smooth running of service and delivering exceptional guest experiences. You'll share responsibility for managing the FOH team and coordinating events when required. Simultaneously, achieving target KPIs and enhancing customer satisfaction will be ongoing priorities. You will also be in charge of some administrative tasks such as rota management, payroll, and reservations - with the support of our Head Office. While the role demands a lot of responsibility, it also offers autonomy and rewards. Candidates with at least 2 years of experience leading FOH teams as AGM or Supervisor are preferred, as they understand the demands of the position and are ready to excel in our unique environment.
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Join Our Team: Creative Chef with Farm-to-Fork Passion Are you a culinary maestro with a passion for Farm to Fork dining experiences? Potton Hall is on the lookout for exceptional chefs like you to lead our sustainable dining venture and delight our guests with innovative cuisine. About Us: Located amidst the picturesque Potton Hall Grounds, The Yurt Restaurant boasts stunning landscaped gardens and a thriving holistic vegetable garden that serves as the heart of our kitchen all year round. Potton Hall offers a Boutique B&B, a tranquil Beauty Spa, and hosts memorable Weddings and Events. Responsibilities Include: Cultivating strong relationships with local suppliers to uphold the highest standards of product quality. Ensuring compliance with a 5-star food standards agency rating. Efficiently managing food costs, gross operating profit (GOP) percentages, and achieving gross profit targets while monitoring wastage. Leading kitchen operations to deliver flawlessly executed dishes on time, and providing training to kitchen and front-of-house staff. Exemplifying meticulous attention to detail to maintain impeccable standards throughout. Demonstrating flexibility and a positive attitude to tackle any challenge. Qualifications and Skills: Experience in Events catering City & Guilds Level 1 & 2 certification or equivalent (achieved or in progress). Working knowledge of HACCP standards. Preferably holds a Level 3 NVQ in Professional Cookery. Precision in executing culinary instructions and recipes. Self-motivated with a deep-seated passion for food. Strong decision-making abilities. Leadership and management prowess. Ability to handle outside catering events is essential. Benefits: Competitive salary with a performance-based bonus scheme. If you're ready to showcase your culinary prowess and elevate the dining experience at Potton Hall, apply now to be part of our dynamic team. Note: Applicants should include a resume and a cover letter detailing their experience and why they are the ideal fit for this role. Only the CoS (Certificate of Sponsorship) will be covered by the employer From £39,000 per annum Benefits: Competitive salary with a performance-based bonus scheme. If you're ready to showcase your culinary prowess and elevate the dining experience at Potton Hall, apply now to be part of our dynamic team. Responsibilities Include: Cultivating strong relationships with local suppliers to uphold the highest standards of product quality. Ensuring compliance with a 5-star food standards agency rating. Efficiently managing food costs, gross operating profit (GOP) percentages, and achieving gross profit targets while monitoring wastage. Leading kitchen operations to deliver flawlessly executed dishes on time, and providing training to kitchen and front-of-house staff. Exemplifying meticulous attention to detail to maintain impeccable standards throughout. Demonstrating flexibility and a positive attitude to tackle any challenge. Qualifications and Skills: City & Guilds Level 1 & 2 certification or equivalent (achieved or in progress). Working knowledge of HACCP standards. Preferably holds a Level 3 NVQ in Professional Cookery. Precision in executing culinary instructions and recipes. Self-motivated with a deep-seated passion for food. Strong decision-making abilities. Leadership and management prowess. Potton Hall, located in Suffolk, is a sustainably operated establishment centered around the Farm to Fork concept. Our serene setting amidst lush landscaped gardens, which seamlessly transition into a forest reserve, creates a truly unique environment. At Potton Hall, we prioritize both guest satisfaction and the well-being and advancement of our staff. Comprising a Holistic Beauty Spa, The Yurt Restaurant, a Recording Studio, Accommodation facilities, and hosting Weddings and Outside Catering events, Potton Hall offers a diverse array of services. This multifaceted setup provides our staff with the opportunity to engage with a wide range of experiences and collaborate with colleagues across various departments, fostering a dynamic and enriching work environment. We take pride in investing in our team members, ensuring they have the tools and support needed to thrive professionally within our staff-oriented workplace.
Join Our Team: Sous Chef with a Passion for Farm-to-Fork Dining Are you a dependable quick learner eager to immerse yourself in the world of Farm-to-Fork dining experiences? Potton Hall is in search of a Sous Chef to collaborate closely with our exceptionally talented Head Chef, leading our team in delivering innovative cuisine that delights our guests. About Us: Nestled within the picturesque Potton Hall Grounds, The Yurt Restaurant boasts breathtaking landscaped gardens and a thriving holistic vegetable garden that serves as the heart of our kitchen year-round. Potton Hall offers a Boutique B&B, a serene Beauty Spa, and hosts unforgettable Weddings and Events. Responsibilities Include: Ensuring strict compliance with a 5-star food standards agency rating. Adhering to food health and safety practices at all times. Delivering flawlessly executed dishes promptly as per instructions. Maintaining impeccable standards with meticulous attention to detail. Demonstrating flexibility and a positive attitude to tackle any challenge head-on. Qualifications and Skills: Ability to demonstrate cooking skills and understanding of ingredients. Working knowledge of HACCP standards. Precision in executing culinary instructions and recipes. Self-motivated with a genuine passion for food. Strong decision-making abilities. Benefits: Competitive salary with a performance-based bonus scheme. Hands-on kitchen training. If you're ready to bring your culinary skills to the table and contribute to the elevated dining experience at Potton Hall, apply now to become a valued member of our dynamic team. Note: Applicants should submit a resume and a cover letter detailing their relevant experience and why they're the perfect fit for this role. from £20,000 per annum Benefits: Competitive salary with a performance-based bonus scheme. Hands-on kitchen training. Responsibilities Include: Ensuring strict compliance with a 5-star food standards agency rating. Adhering to food health and safety practices at all times. Delivering flawlessly executed dishes promptly as per instructions. Maintaining impeccable standards with meticulous attention to detail. Demonstrating flexibility and a positive attitude to tackle any challenge head-on. Qualifications and Skills: Ability to demonstrate cooking skills and understanding of ingredients. Working knowledge of HACCP standards. Precision in executing culinary instructions and recipes. Self-motivated with a genuine passion for food. Strong decision-making abilities. Potton Hall, located in Suffolk, is a sustainably operated establishment centered around the Farm to Fork concept. Our serene setting amidst lush landscaped gardens, which seamlessly transition into a forest reserve, creates a truly unique environment. At Potton Hall, we prioritize both guest satisfaction and the well-being and advancement of our staff. Comprising a Holistic Beauty Spa, The Yurt Restaurant, a Recording Studio, Accommodation facilities, and hosting Weddings and Outside Catering events, Potton Hall offers a diverse array of services. This multifaceted setup provides our staff with the opportunity to engage with a wide range of experiences and collaborate with colleagues across various departments, fostering a dynamic and enriching work environment. We take pride in investing in our team members, ensuring they have the tools and support needed to thrive professionally within our staff-oriented workplace.
*** Chef de partie, Sous Chefs, Head chefs opportunities in a fast growing Peruvian restaurant *** We are Mr LoBo a brand new Independant Peruvian Restaurant located at the heart of Angel Islington. Since our opening 5 months ago we have quickly grown and have already won an award from our reservation platform. We are now looking for a full time head chef or sous chef that can take us to the next level and that can become part of the family. We are looking for someone that: • Have previous experience in Peruvian cuisine - not mandatory but you are willing to learn a new cuisine • Have previous experience in the role • Wants to grow within the business • Must have the right to work in the UK The ideal candidate will be responsible for section preparation, full kitchen management & menu creation using fresh seasonal produce infused with Peruvian spices and receipies (depending on job applied for) If you are looking to work in a small team where you will be able to take on key responsibilities and grow your experience then Mr LoBo is a place for you.
We are looking for restaurant manager with the roles of Recruiting, training and supervising staff. Agreeing and managing budgets. Creating staffing rotas. Planning menus. Ensuring compliance with licensing, hygiene and health and safety legislation. Promoting and marketing the business. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Problem solving. Preparing and presenting staffing/sales reports. Keeping statistical and financial records. Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant
Our Front of House team is currently looking for an experienced OVERNIGHT Host/Hostess to join the family. Service is always at the forefront so you need to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience extra special. Benefits include: Highly competitive salary 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants 28-day holiday allowance Complimentary breakfast and dinner during shifts 'Refer-a-friend’ cash incentive scheme Employee of the Month rewards Internal Training and career development Pension Scheme – including employer contributions Yearly Staff party Your Requirements: As an OVERNIGHT Host / Hostess you will be required to work night shifts The Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones in a polite and prompt manner with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part in the flow and pace of our dining service. As a Host/Hostess, we would love you to have: Experience in a fast-paced hospitality environment Availability to work evenings, weekends and most holidays Excellent written and verbal English language communication skills Greet guests and seat them at tables or in waiting areas Exceptional attention to detail Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant Ability to multi-task and follow directions Flexibility in scheduling is strongly preferred Salary: Up to £15 /Hour Schedule: Full Time Experience: Minimum 1 year of experience Location: Heron Tower, 110 Bishopsgate, London EC2N 4AY, UK
We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Collaborate with the management team to organize and execute private events and functions. - Assist in training and development programs for front-of-house staff. - Monitor reservation systems and seating arrangements to optimize guest flow. - Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: - Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Familiarity with reservation systems and basic administrative tasks. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. We are excited to be part of a company culture that values radical inclusivity, & is keen on green & where we want your personality to shine. Join the team & be part of our journey!! Right now we are looking for a skilled Receptionist/ Customer Service Agent for our small property in Marylebone area. What the job entails? Every day is different. You will play a crucial part in the delivery of the guest experience. The role will be the first point of contact for our guests and will work to personify the brand, act as an expert on the neighbourhood and deliver a consistent, welcoming experience for all guests. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service ·Excellent written and spoken English ·Computer literate - solid experience of working with Microsoft office packages and in-house reservation/operating systems Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels. As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: - 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. - Friends & Family discount on Native stays. - 6 days Company Sick Pay / year - Cycle to work scheme. - Number of Holidays increasing with years of service (1 day per year). - Meals on duty - Employee of the month perks - Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A Front of House Team Member for a Bar Beach Grill is responsible for providing excellent customer service, managing reservations, greeting guests, taking orders, and ensuring a positive dining experience. They handle cash transactions, maintain a clean and organized dining area, and collaborate with kitchen staff to ensure efficient service. Strong communication and interpersonal skills are essential to interact with customers and work effectively within the team.
The role will include: - learning about our unique food - getting to know our wine and cocktail lists - taking reservations, planning event reservations and greeting our guests - answering phone calls and emails in a polite fashion - working with us to ensure both guests and colleagues have a unique and enjoyable experience at som saa Previous restaurant experience as a host or receptionist is definitely preferred - a valid passport or visa is definitely required. At the present time we are looking to hire a full-time host(ess) who can work during the week and the weekends What's in it for you: Competitive pay Opportunities to progress into management roles for those who want to further their careers in hospitality. A friendly and supportive atmosphere. We promote a strong culture of knowledge, mutual respect, achievement and kindness. Training on food, wines and spirits A unique and fascinating array of products to learn about. Our servers are taught about ancient and regional thai food, aged oolong teas, heritage produce, rare rieslings and lots more. Staff discounts and an annual meal to experience the full flavour of the restaurant. Additional holiday day on completion of each year of employment, Monthly and biannual staff parties, Great staff food served twice a day
We are looking for a commis chef to join us at our Luxury 5 star hotel in London. Primary Duties: Start your shift in time and keep the highest standards of personal hygiene, dress in appropriate uniform in impeccable appearance at all times To promote a helpful image to clients and give full co-operation to any staff members requiring assistance for a customer without a prompt, having a caring and helpful attitude and anticipate customer’s needs whenever possible, to enhance quality service and in turn enhance client satisfaction To give full co-operation to any colleagues requiring assistance in a friendly and helpful manner Understand the aims of the hotel and your department To maintain effective communication within the team and to attend hotel meetings and training sessions when required Prepare and properly garnishes all food orders as they are received in accordance with menu specifications, insuring proper plate presentation Set up for lunch and dinner by ensuring proper amounts are in place for forecasted covers, special functions and all reservations Ensure readiness and makes priorities in case of last minute changes to restaurant or C&B reservations Confer closely with the Chef on duty and takes every opportunity to become familiar with the mise-en-place and standards of each dish Help employees to achieve optimum quality Assist employees with service to maintain quality and presentation of food dishes Follow applicable laws regarding food safety and sanitation whenever required Ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly Ensure that dishes from own section is delivered on time and to the standard required using the assistance of the Chef on duty if needed Always follows the proper safety, hygiene and sanitation practices set by the Head Chef and F&B Manager Works in a safe manner that does not harm or injure themselves or others Accept flexible work schedule necessary for uninterrupted service to the food production function Maintains own working area, materials and company property clean, tidy and in good working order Continuously seeks to endeavor the knowledge of own job function Please apply now if this sounds like you.
We are looking for a Chef de Partie to join us at our Luxury 5 star Hotel in London. You must have a minimum 1 years experience as a Chef. Responsibilities: To start your shift on time in the correct uniform To accept flexible work schedule necessary for uninterrupted service to the food production function; to remain on shift beyond your scheduled time due to demands of the business to ensure guest satisfaction. To promote a helpful image to clients and to give full co-operation to any staff members requiring assistance for a customer, having a caring and helpful attitude and anticipating customer’s needs whenever possible, to enhance quality service and in turn to enhance client satisfaction. To maintain effective communication within the team and to attend hotel meetings, briefings and training sessions when required. To ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly. To set up the mise en place ensuring proper amounts are in place for forecasted covers, functions and all reservations. To prepare and properly garnishes all food orders as they are received in accordance with menu specifications, insuring proper plate presentation; to ensure that each dish is delivered on time and to the standard required using the assistance of the Chefs on duty if needed. Supervise the proper set-up of each item on menus and insures their readiness To maintains own working area, materials and company property clean, tidy and in good working order. Ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly. To confer closely with the Head Chef and Sous Chef daily
About us We are professional and agile. Our work environment includes: Modern office setting Food provided Hotel Receptionist Duties: - Greet and welcome guests upon arrival - Check-in and check-out guests using the hotel's computer system - Provide information about hotel facilities, services, and local attractions - Answer phone calls and respond to guest inquiries - Handle guest complaints or concerns in a professional and timely manner - Assist with reservations and room assignments - Process payments and maintain accurate records - Coordinate with other hotel departments to ensure guest satisfaction - Maintain a clean and organized front desk area Requirements: MUST HAVE OPERA EXPERIENCE - Excellent communication and customer service skills - Proficient in using phone systems and computer software - Strong organizational and multitasking abilities - Ability to work well under pressure in a fast-paced environment - Attention to detail and accuracy in handling guest information - Previous experience in a similar role is preferred but not required Join our team as a Hotel Receptionist and be part of creating memorable experiences for our guests. We offer competitive pay, flexible scheduling, and opportunities for career growth in the hospitality industry. Apply now to join our team!
Restaurant Supervisor - FOWL Restaurant Schedule - Full-time Salary - £35.000,00 per year About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting an Restaurant Supervisor to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Supervisor at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays - The ideal candidate had experience working with reservation systems Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.
Due to staff retirement we are looking for an experienced Transport co-ordinator / Assistant Transport Manager. B J Clarke is based in Overton, Wrexham and is a family run haulage company that has been operating for over 50 years. We currently have 22 trucks running with taut liners, flat beds and bulk tippers. As a family run firm we are looking for a dedicated and reliable person with a passion for haulage. This is a permanent position with a salary review after 3 months. Reporting to the Transport Manager the successful candidate will be responsible for: Skills & experience required Previous transport planning and driver management experience essential. Ability to work as an individual or as part of a team to ensure customer requirements and deadlines are met. Excellent organisation, communication and customer service skills. Working knowledge of EU Drivers Hours and Working Time regulations. Proficient with Microsoft Office (Excel, Outlook, Word). Understanding of financial and commercial aspects of transport operations. Strong geographical knowledge of the UK. Well organised individual with a good eye for detail and accuracy. Logical thinking and the ability to remain calm in a busy environment. Dealing with VOSA compliance. Working with customers and drivers planning workloads / routes to ensure deliveries are smooth running and made on time. Prioritising workload. Pride in the job and the working environment is essential. Must be flexible, hardworking and quality conscious. Class 1 licence an advantage but not essential. Hours Monday to Friday 8.30am - 6.00pm but could be flexible for the right candidate. Covering for the Transport Manager during annual holidays which includes being on call out of hours for emergencies only (mobile phone, laptop, printer etc provided). Salary Attractive salary that will be negotiable dependant on experience. To be reviewed after three months. Closing date for an application is 12th April 2024 (please note we reserve the right to close the vacancy earlier).