Reserved jobs in London

At Kebab Queen, we understand the importance of the atmosphere our guests experience. It's a buzzing, welcoming ambience driven by the friendliest and most attentive service. Every interaction with our guests is an opportunity to positively impact their experience, from the moment they're greeted to ensuring their needs are promptly met. Our restaurants are meticulously designed to reflect this vibe, setting the perfect tone for an unforgettable dining experience. We foster independence and provide extensive on-the-job training, empowering driven individuals to progress within our company. Opportunities for advanced apprenticeship schemes further contribute to structured managerial development. Moreover, a high wine and spirits knowledge is mandatory: you can hold WSET L2 or above to prove this. However, if you lack this qualification, training could be provided to ensure you meet our high standards in wine and spirits expertise. Moreover, you must be confident and have great interaction skills as you will drive our guests into our culinary and beverage journey while on shift. As an AGM at Kebab Queen, you'll support site operations and work very closely with our kitchen team ensuring the smooth running of service and delivering exceptional guest experiences. You'll share responsibility for managing the FOH team and coordinating events when required. Simultaneously, achieving target KPIs and enhancing customer satisfaction will be ongoing priorities. You will also be in charge of some administrative tasks such as rota management, payroll, and reservations - with the support of our Head Office. While the role demands a lot of responsibility, it also offers autonomy and rewards. Candidates with at least 2 years of experience leading FOH teams as AGM or Supervisor are preferred, as they understand the demands of the position and are ready to excel in our unique environment.

Fast Food Restaurant Site Manager - 32K plus bonus opportunities Based in: Design District (Greenwich Peninsula) London OUR BENEFITS INCLUDE: Up to 2 free meals whilst on shift, -40% off the bill when not on shift, always promoting our team from within, reco scheme (£50 p/referee), 28 days of holidays, a new bonus scheme for the management implemented this year up to £2,400 p/year, staff parties and, the opportunity to do shifts at the biggest festivals and events in London and other cities within the UK: Glastonbury, British Summer Time, Boardmasters and many more! ABOUT YOU We are looking for passionate individuals in customer service and cooking. Previous experience dealing with customers and preparing dishes is ideal. However, we are open to training the right person for the role. ABOUT THE ROLE Key Accountabilities Business Weekly ordering and inventory management Monitoring the daily elaboration of dishes for all brands at Guasa Group following highquality standards of the company. Maintain a constant and impactful communication with business owners; the Head of Operations; the head office; the kitchen and the rest of the team Responsible for securing a correct business operation. Weekly and Monthly control of temperature Fully accountable and responsible for the maintenance of weekly and monthly cleaning of the site, supervising the accomplishment of it by team members. Ensuring the correct opening and closing. Make sure that the due diligent book is up to date Responsible for flagging any potential risks on time that must be escalated. I.e. any issue related to food hygiene; staff; cleaning issues; issue with deliveries; etc Be the first point of contact at the site if any problem with customers occurs during the shift. Escalate necessary and important information provided by market’s management that may be relevant for the business to take actions on. Cashing up of the daily/weekly closing including bank deposit. People Enable and facilitate the communication between team members by being the first point of contact for any problem or queries that requires immediate solution before escalating it. Responsible for securing a continuous track of the training program of all new team members from the first day until this person is fully qualified and independent in about two weeks. Shares ownership and control in the management of the staff: trials; induction; uniforms; performance review; training and others Weekly rota elaboration and planning within the budget provided Ensuring the follow up of handbook’s procedures including uniform, punctuality, food safety and health and safety and the daily temperature control. Organising staff meetings including social activities. Maintain high level of engagement with other team members in order to secure good levels of morale and energy in the team Be an example of good practices in the team in terms of punctuality; uniform; up-selling products; energy in the team. Etc Promote diversity and ensure that Guasa Group continues being an amazing place to work! Guasacaca Ltd. All rights reserved. Competencies Outstanding communication skills and adaptable to different audiences such as; Managing Director, team members; customers; suppliers and others. Excellent interpersonal skills Organisation, attention to detail and resilience Problem solving Passionate about the delivery a service at high standards. Take initiative at all time Ability to work in a collaborative manner with the team is essential

We are looking for a suitable Administrative Assistant to join our team. You will be responsible for supporting the team with administrative tasks. Responsibilities will include: • Liaising with Director • Specific tasks required by the Director such as diary management (organizing reservations, scheduling meetings, etc), answering the phone & emails, drafting correspondence, organizing the office. The ideal candidate: • Enthusiastic, proactive, punctual with excellent organizational skills • Ability to work in both a team environment and independently • Highly personable and friendly with great communication skills. • Must have knowledge in Excel, Word. • Good verbal and written English. Starting salary: to be discussed on day of interview Hours: Full-Time Schedule: Monday-Friday 09:00-17:30

*** Chef de partie, Sous Chefs opportunities in a fast growing Peruvian restaurant *** We are Mr LoBo a brand new Independant Peruvian Restaurant located at the heart of Angel Islington. Since our opening 5 months ago we have quickly grown and have already won an award from our reservation platform. We are now looking for a full time head chef or sous chef that can take us to the next level and that can become part of the family. We are looking for someone that: • Have previous experience in Peruvian cuisine - not mandatory but you are willing to learn a new cuisine • Have previous experience in the role • Wants to grow within the business • Must have the right to work in the UK The ideal candidate will be responsible for section preparation, full kitchen management & menu creation using fresh seasonal produce infused with Peruvian spices and receipies (depending on job applied for) If you are looking to work in a small team where you will be able to take on key responsibilities and grow your experience then Mr LoBo is a place for you.

We are looking for restaurant manager with the roles of Recruiting, training and supervising staff. Agreeing and managing budgets. Creating staffing rotas. Planning menus. Ensuring compliance with licensing, hygiene and health and safety legislation. Promoting and marketing the business. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations. Greeting and advising customers. Problem solving. Preparing and presenting staffing/sales reports. Keeping statistical and financial records. Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant

Our Front of House team is currently looking for an experienced OVERNIGHT Host/Hostess to join the family. Service is always at the forefront so you need to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience extra special. Benefits include: Highly competitive salary 50% Discount on food and drink for up to 6 people to use in Duck & Waffle or SUSHISAMBA® restaurants 28-day holiday allowance Complimentary breakfast and dinner during shifts 'Refer-a-friend’ cash incentive scheme Employee of the Month rewards Internal Training and career development Pension Scheme – including employer contributions Yearly Staff party Your Requirements: As an OVERNIGHT Host / Hostess you will be required to work night shifts The Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones in a polite and prompt manner with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part in the flow and pace of our dining service. As a Host/Hostess, we would love you to have: Experience in a fast-paced hospitality environment Availability to work evenings, weekends and most holidays Excellent written and verbal English language communication skills Greet guests and seat them at tables or in waiting areas Exceptional attention to detail Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant Ability to multi-task and follow directions Flexibility in scheduling is strongly preferred Salary: Up to £15 /Hour Schedule: Full Time Experience: Minimum 1 year of experience Location: Heron Tower, 110 Bishopsgate, London EC2N 4AY, UK

We are currently seeking a dedicated and experienced Head Waiter to lead our front-of-house team. As the Head Waiter, you will play a central role in overseeing the dining experience, managing the waitstaff, and contributing to the overall success of our establishment. If you have a passion for hospitality, strong leadership skills, and a commitment to delivering exceptional service, we invite you to be a key influencer at our stunning restaurant. Key Responsibilities: - Oversee the day-to-day operations of the dining area, ensuring high service standards. - Supervise and mentor waitstaff, providing guidance to maintain a positive work environment. - Handle guest inquiries and concerns with professionalism and prompt resolution. - Collaborate with the management team to organize and execute private events and functions. - Assist in training and development programs for front-of-house staff. - Monitor reservation systems and seating arrangements to optimize guest flow. - Contribute to maintaining a positive and inclusive atmosphere for both guests and staff. Requirements: - Proven experience as a Head Waiter or in a similar front-of-house role within the hospitality industry. - Strong organizational, communication, and interpersonal skills. - Exceptional problem-solving abilities and a proactive approach to operational challenges. - Ability to work in a fast-paced environment and manage multiple tasks efficiently. - Familiarity with reservation systems and basic administrative tasks. Benefits: - Generous discount off your bill (including drinks), when dining in one of our restaurants across the Group - Unrivalled opportunities for progression across the Group - Paid overtime - 28 days holiday, increasing with length of service up to 5 extra days - Recommend a friend scheme with great bonuses per individual referral - Exclusive access to our discounts including money off gym memberships, travel, online shopping, gadget, and much more - Reward programmes, long service awards, and staff recognition and incentives Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. We are excited to be part of a company culture that values radical inclusivity, & is keen on green & where we want your personality to shine. Join the team & be part of our journey!! Right now we are looking for a skilled Receptionist/ Customer Service Agent for our small property in Marylebone area. What the job entails? Every day is different. You will play a crucial part in the delivery of the guest experience. The role will be the first point of contact for our guests and will work to personify the brand, act as an expert on the neighbourhood and deliver a consistent, welcoming experience for all guests. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Demonstrable experience of working in a customer-facing role ·Experience of working within the hotel / hospitality / travel sector ·Strong, proven track record of delivering exceptional guest service ·Excellent written and spoken English ·Computer literate - solid experience of working with Microsoft office packages and in-house reservation/operating systems Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels. As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us: - 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. - Friends & Family discount on Native stays. - 6 days Company Sick Pay / year - Cycle to work scheme. - Number of Holidays increasing with years of service (1 day per year). - Meals on duty - Employee of the month perks - Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

A Front of House Team Member for a Bar Beach Grill is responsible for providing excellent customer service, managing reservations, greeting guests, taking orders, and ensuring a positive dining experience. They handle cash transactions, maintain a clean and organized dining area, and collaborate with kitchen staff to ensure efficient service. Strong communication and interpersonal skills are essential to interact with customers and work effectively within the team.

The role will include: - learning about our unique food - getting to know our wine and cocktail lists - taking reservations, planning event reservations and greeting our guests - answering phone calls and emails in a polite fashion - working with us to ensure both guests and colleagues have a unique and enjoyable experience at som saa Previous restaurant experience as a host or receptionist is definitely preferred - a valid passport or visa is definitely required. At the present time we are looking to hire a full-time host(ess) who can work during the week and the weekends What's in it for you: Competitive pay Opportunities to progress into management roles for those who want to further their careers in hospitality. A friendly and supportive atmosphere. We promote a strong culture of knowledge, mutual respect, achievement and kindness. Training on food, wines and spirits A unique and fascinating array of products to learn about. Our servers are taught about ancient and regional thai food, aged oolong teas, heritage produce, rare rieslings and lots more. Staff discounts and an annual meal to experience the full flavour of the restaurant. Additional holiday day on completion of each year of employment, Monthly and biannual staff parties, Great staff food served twice a day

We are seeking a skilled Butler to join our team and provide exceptional service in a prestigious household setting. The ideal candidate will have a strong background in hospitality and possess excellent leadership and organizational skills. Responsibilities: - Manage and oversee daily household operations to ensure a high level of service - Coordinate and execute formal table settings and service for meals - Maintain cleanliness and organization throughout the residence - Manage household inventories, including fine china, silverware, and linens - Greet guests, attend to their needs, and provide personalized service - Arrange transportation, reservations, and appointments as needed - Oversee special events and functions held within the residence Experience: - Proven experience in a similar role within a high-end residential setting - Proficiency in Microsoft Word, Outlook, and other relevant software - Strong command of the English language with excellent communication skills - Exceptional customer service skills with a keen attention to detail - Ability to manage multiple tasks efficiently while maintaining a professional demeanor - IT proficiency for smart home systems is a plus - Driving License is a required skill If you are a dedicated professional with a passion for delivering top-notch service in an upscale environment, we invite you to apply for this exciting opportunity as a Butler. Job Type: Full-time Salary: £16.00-£20.00 per hour Expected hours: 40 per week Benefits: Free parking Work Location: In person

We are looking for a commis chef to join us at our Luxury 5 star hotel in London. Primary Duties: Start your shift in time and keep the highest standards of personal hygiene, dress in appropriate uniform in impeccable appearance at all times To promote a helpful image to clients and give full co-operation to any staff members requiring assistance for a customer without a prompt, having a caring and helpful attitude and anticipate customer’s needs whenever possible, to enhance quality service and in turn enhance client satisfaction To give full co-operation to any colleagues requiring assistance in a friendly and helpful manner Understand the aims of the hotel and your department To maintain effective communication within the team and to attend hotel meetings and training sessions when required Prepare and properly garnishes all food orders as they are received in accordance with menu specifications, insuring proper plate presentation Set up for lunch and dinner by ensuring proper amounts are in place for forecasted covers, special functions and all reservations Ensure readiness and makes priorities in case of last minute changes to restaurant or C&B reservations Confer closely with the Chef on duty and takes every opportunity to become familiar with the mise-en-place and standards of each dish Help employees to achieve optimum quality Assist employees with service to maintain quality and presentation of food dishes Follow applicable laws regarding food safety and sanitation whenever required Ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly Ensure that dishes from own section is delivered on time and to the standard required using the assistance of the Chef on duty if needed Always follows the proper safety, hygiene and sanitation practices set by the Head Chef and F&B Manager Works in a safe manner that does not harm or injure themselves or others Accept flexible work schedule necessary for uninterrupted service to the food production function Maintains own working area, materials and company property clean, tidy and in good working order Continuously seeks to endeavor the knowledge of own job function Please apply now if this sounds like you.

We are looking for a Chef de Partie to join us at our Luxury 5 star Hotel in London. You must have a minimum 1 years experience as a Chef. Responsibilities: To start your shift on time in the correct uniform To accept flexible work schedule necessary for uninterrupted service to the food production function; to remain on shift beyond your scheduled time due to demands of the business to ensure guest satisfaction. To promote a helpful image to clients and to give full co-operation to any staff members requiring assistance for a customer, having a caring and helpful attitude and anticipating customer’s needs whenever possible, to enhance quality service and in turn to enhance client satisfaction. To maintain effective communication within the team and to attend hotel meetings, briefings and training sessions when required. To ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly. To set up the mise en place ensuring proper amounts are in place for forecasted covers, functions and all reservations. To prepare and properly garnishes all food orders as they are received in accordance with menu specifications, insuring proper plate presentation; to ensure that each dish is delivered on time and to the standard required using the assistance of the Chefs on duty if needed. Supervise the proper set-up of each item on menus and insures their readiness To maintains own working area, materials and company property clean, tidy and in good working order. Ensure that all food items are stock rotated, dated and labeled, cling filmed and stored properly. To confer closely with the Head Chef and Sous Chef daily

About us We are professional and agile. Our work environment includes: Modern office setting Food provided Hotel Receptionist Duties: - Greet and welcome guests upon arrival - Check-in and check-out guests using the hotel's computer system - Provide information about hotel facilities, services, and local attractions - Answer phone calls and respond to guest inquiries - Handle guest complaints or concerns in a professional and timely manner - Assist with reservations and room assignments - Process payments and maintain accurate records - Coordinate with other hotel departments to ensure guest satisfaction - Maintain a clean and organized front desk area Requirements: MUST HAVE OPERA EXPERIENCE - Excellent communication and customer service skills - Proficient in using phone systems and computer software - Strong organizational and multitasking abilities - Ability to work well under pressure in a fast-paced environment - Attention to detail and accuracy in handling guest information - Previous experience in a similar role is preferred but not required Join our team as a Hotel Receptionist and be part of creating memorable experiences for our guests. We offer competitive pay, flexible scheduling, and opportunities for career growth in the hospitality industry. Apply now to join our team!

Restaurant Supervisor - FOWL Restaurant Schedule - Full-time Salary - £35.000,00 per year About us - A beak-to-feet chicken restaurant brought to you by the Fallow team, in collaboration with an epic line-up of foodie icons. Join us in celebrating the nation’s favourite bird through our beak-to-feet menu concept. Focusing on long-life and pasture-raised chicken from the Ethical Butcher and Rare Breed Meats, we have regularly changed menu collaborations to maintain a dynamic and exciting menu. We are currently recruiting an Restaurant Supervisor to join the Fowl team. If you are a dedicated, enthusiastic, and hard-working professional, you will thrive in our unpretentious and dynamic team. We aim to deliver exceptional food and service to our customers, and we are committed to sustainability. What we are looking for in an Supervisor at FOWL: - Personality - Someone who works hard and it's nice to people. - Support the management of the day-to-day operation - Hand-on - Likes to get stuck in. - Previous supervisory experience working in a fast-paced operation - Lead and mentor a diverse team, nurturing a vibrant and fun work culture - Enhance the guest experience, including addressing and resolving guest concerns promptly The ability to cultivate positive and professional working relations with all department - To promote a sense of collaboration, support, and professionalism - The desire to strive of excellence and inspire others - To have a positive impact, accepting personal responsibility - To be motivated and committed, approaching all tasks with enthusiasm - Excellent verbal communication and team working skills - Be able to work flexible schedules, weekends, and bank holidays - The ideal candidate had experience working with reservation systems Benefits - Competitive pay rates. - Continuous training, coaching and mentoring. - Wellbeing programme that includes team days out and mental health first aiders. - Career progression with plenty of opportunities to move into a new role. - 50% off food and a round of drinks on us when you dine across the group plus Friends and Family discounts. - No structured uniform, celebrate your individuality. - Free welcome lunch for you and a guest. - Family meal during your shift. - Bonus scheme and employee referral scheme for eligible team members.

We are looking for ambitious, capable and driven Italian Speaking Managers to join our team. Ci Tua in Notting Hill is a small size restaurant that offers authentic Roman cuisine. You will be responsible for delivering consistent high quality friendly & organised service, great team management & welfare, daily health & safety due diligence, stock controls, rota , health & safety, reservations & communication. You’ll working to the direction of Operation Manager to help create a brilliant experience for our customers and importantly maintaining and building on a great working environment for everyone in the business Job Types: Full-time, Permanent Salary: Up to 40/k per year Free postSponsor job Job Type: Full-time

Engage with potential customers at the door. Welcome patrons with confirmed bookings and show them their reserved area. Take door payments. Passionate about London’s night life.

The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Feya Café is seeking a friendly and professional Hostess to welcome guests and manage seating arrangements. The Hostess will greet customers with a warm smile, provide accurate wait times, and ensure a positive experience for all patrons. Responsibilities: • Welcome guests as they arrive at Feya Café and provide friendly assistance. • Manage seating arrangements and maintain an organized waiting list during peak hours. • Communicate wait times effectively to customers and update them on table availability. • Assist with taking reservations and coordinating with the kitchen and serving staff. • Provide menus and answer basic questions about the café’s offerings. • Monitor the lobby area to ensure cleanliness and a welcoming atmosphere. • Collaborate with café staff to ensure smooth operations and exceptional customer service.

No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfilment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customer. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.

Hokus Pokus is an alchemy inspired bar located underneath The Megaro hotel in Kings Cross, London. Centered on providing unique cocktails made from ingredients produced in-house, Hokus Pokus aims to deliver bespoke drinks with top quality service. We are looking to expand our family and welcome a Part-Time Receptionist to help provide this service and become a member of our team. The ideal candidate will be able to work in the late night and on weekends as well as be willing to help the bar team members by taking payments, clean surfaces, and serve guests with refreshments. The Receptionist is responsible for the allocation of tables, managing reservations, and must be extremely knowledgeable in their duties. The Receptionist will: · Be flexible with working hours. · Have experience working in a front of house role in the hospitality industry. · Be a team player and prepared to assist the bar team in additional duties. · Be confident in taking payments with guests. · Be able to travel home from Kings Cross in the late night/early morning. · Have excellent communication skills and command of English. · Be positive and have a professional manner. · Be extremely well presented. · Represent the company and its values while interacting with other team members and guests. If you are looking for a quirky and vibrant company that invests in its team members, then look no further. Apply today to begin your journey with us.

Main duties will be to take telephone inquiries and pass on the messages to relevant manager; arranges appointments, maintain business diary, travel arrangements, makes reservations and organised a variety of functions. Any new clients matter comes opens the file and sorts, distributes and files correspondence (in hard copy and electronic) and deals directly with routine correspondence. Use software to produce correspondence, reports, presentations and other documents from drafts, handwritten copy. arranges and attends meetings, takes minutes and prepares records of proceedings, Drafting the administrative letters and acts as a first point of contact for a manager or team with colleagues and people from outside organisations