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Are you an experienced customer service professional within the housing regeneration sector? Approach Personnel are proud to be partnered with a regional housing regeneration contractor, who are currently looking to appoint a Resident Liaison Officer on a permanent basis to oversee a project across the Halifax area. As a Resident Liaison Officer, you will be responsible for overseeing the full cust... ZIPC1_UKTJ

Permanent - Full Time – 40 Hours\n\nAn exciting opportunity has arisen within our growing Refurbishment business for a Resident Liaison Officer to join a dynamic Partnership team.\n\nWorking out of our Halifax office within a wider delivery team and responsible to the Customer Care Manager, you will support the successful delivery of our social housing refurbishment projects. Acting as the key link between residents, the project team and our client, you will ensure every resident receives an exceptional customer experience throughout the works programme.\n\nYou will oversee the full customer journey, from pre‑start visits and resident profiling through to day‑to‑day communication, complaint handling, and post‑completion aftercare. You will be responsible for maintaining accurate and up‑to‑date records on the CRM system, supporting project administration, and building positive working relationships with residents, leaseholders, and key stakeholders.\n\nWe are looking for an experienced Resident Liaison Officer who is organised, proactive, and confident in engaging with residents and stakeholders. You will have a proven track record of managing workloads across planned maintenance programmes and a good understanding of internal and external delivery programmes.\n\nYou will be an excellent communicator with strong customer service and administrative skills. In addition, you will be comfortable in the use of Microsoft Office, and ideally with some experience of EasyBop systems.\n\nBenefits\n\n \n\n Bonus entitlement based on performance KPIs\n\n \n\n Holidays - 26 days\n\n \n\n Life Assurance\n\n \n\n Pension\n\n \n\n Private medical insurance\n\n \n\n Ability to purchase additional holiday\n\n \n\n Access to discount portal\n\n \n\n Cycle to Work scheme and the Lovell Way to EV\n\n \n\n Digital GP\n\n \n\n Employee assistance programme\n\n * \n\n Sharesave scheme\n\nAs an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects.\n\nWe are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams.\n\nThe Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all

Are you an experienced Customer Service professional with a background in the housing, refurbishments or retrofit sectors?\n\nApproach Personnel are proud to be partnered with one of the UK's largest social housing contractors in the UK, who are currently on the look out for an experienced Resident Liaison Officer in refurbishment projects to join them on a permanent basis out of their Nottingham office. As a Resident Liaison Officer, you will be responsible for overseeing communication between residents, site teams and project managers, with regards to ongoing works.\n\nWhat's in it for you?\n\nBasic Salary of up to £33,000 (D.O.E)\nCar Allowance\nMIleage\nYearly bonus incentives\nAccess to an online discounts portal, employee assistance program & much more!\n\nWhat are we looking for?\n\n Experience as a Resident Liaison Officer or in a customer-facing role within any housing sector.\n\n Strong communication and interpersonal skills, with a customer-first approach.\n\n Understanding of social housing projects\n\n Experience working in occupied social housing environments.\n\nKey Responsibilities:\n\n Provide residents with timely updates, letters, and access schedules related to kitchen and bathroom refurbishment works\n\n Conduct pre-start visits to explain the scope of works and answer resident queries.\n\n Manage complaints and resolve issues sensitively and professionally\n\n Organise and attend resident meetings, open days, and progress updates.\n\n Ensure residents are aware of health and safety procedures and property access needs.\n\n Support vulnerable residents and ensure special requirements or adjustments are considered.\n\nIF THIS IS YOU, WHY NOT APPLY NOW

Are you an experienced customer service professional within the housing regeneration sector? Approach Personnel are proud to be partnered with a regional housing regeneration contractor, who are currently looking to appoint a Resident Liaison Officer on a permanent basis to oversee a project across the Halifax area. As a Resident Liaison Officer, you will be responsible for overseeing the full customer journey, from pre-start visits and resident profiling through to day-to-day communication, complaint handling, and post-completion aftercare. What's in it for you? • Competitive basic salary based on your experience., • Car allowance., • Access to an employee discount portal., • Buy & sell holidays., • Shares in the business with tenure. What are we looking for? • Prior experience in a customer service role in either new build housing or housing regeneration programs., • An organised, proactive and confident individual., • Strong communication and administration skills., • Ideally, prior use of Microsoft Office & EasyBop. Key Responsibi...

Permanent - Full Time – 40 Hours An exciting opportunity has arisen within our growing Refurbishment business for a Resident Liaison Officer to join a dynamic Partnership team. Working out of our Halifax office within a wider delivery team and responsible to the Customer Care Manager, you will support the successful delivery of our social housing refurbishment projects. Acting as the key link between residents, the project team and our client, you will ensure every resident receives an exceptional customer experience throughout the works programme. You will oversee the full customer journey, from pre‑start visits and resident profiling through to day‑to‑day communication, complaint handling, and post‑completion aftercare. You will be responsible for maintaining accurate and up‑to‑date records on the CRM system, supporting project administration, and building positive working relationships with residents, leaseholders, and key stakeholders. We are looking for an experienced Resident Liaison Officer who is organised, proactive, and confident in engaging with residents and stakeholders. You will have a proven track record of managing workloads across planned maintenance programmes and a good understanding of internal and external delivery programmes. You will be an excellent communicator with strong customer service and administrative skills. In addition, you will be comfortable in the use of Microsoft Office, and ideally with some experience of EasyBop systems. Benefits Bonus entitlement based on performance KPIs Holidays - 26 days Life Assurance Pension Private medical insurance Ability to purchase additional holiday Access to discount portal Cycle to Work scheme and the Lovell Way to EV Digital GP Employee assistance programme Sharesave scheme As an Investors in People Gold award employer, Lovell is the UK’s leading provider of mixed tenure affordable homes and has a reputation for innovation and excellence in the delivery of high-quality housing development and regeneration projects. We are committed to enhancing the communities in which we work, building quality homes for real people and looking after our own people; developing talent is key to achieving this. We understand that the success of our organisation comes from the strengths, skills and personalities of our people. Lovell is an equal opportunities employer who encourage and value diversity and inclusion within our teams. The Lovell culture is one that has been successful for many years. It is based on empowering colleagues to make decisions at a regional and local level, and to challenge the status quo whilst working as one to achieve our goals and make Lovell a great place to work for all

Are you an experienced Resident Liaison Officer / Tenant Liaison Officer looking for a new role which will take you a bit further afield?. Previous experience as a Resident Liaison Officer / Tenant Liaison Officer is essential. Skilled Careers have partnered with a leading main contractor that works

Job Description Are you an experienced customer service professional within the housing regeneration sector? Approach Personnel are proud to be partnered with a regional housing regeneration contractor, who are currently looking to appoint a Resident Liaison Officer on a permanent basis to oversee a

The Resident Liaison Officer and Project Assistant is the first port of contract for general queries and resident liaison. Act as a Resident Liaison Officer for our sites building occupants, producing updates in line with the project plan, organising and attending, if required. Resident Liaison Offi

Acts as the primary contact between project teams and residents, coordinating communication, organizing property visits, and managing refurbishment processes.

Role acts as a liaison between construction project teams and residents, managing communication, feedback, and issue resolution.

Develop positive relationships with residents during planned works projects in social housing.

Liaise with residents for social housing repairs, manage communication, and ensure satisfaction during maintenance works.

Resident Liaison Officer needed to support residents, manage complaints, and ensure project information is communicated effectively.

The Resident Liaison Officer will build relationships with residents, providing information and support during refurbishment and maintenance projects.

Resident Liaison Officer needed to manage resident relations for external works. Requires strong communication skills and experience with resident interactions.

Role acts as a liaison between construction project teams and residents, managing communication, feedback, and issue resolution.

Acts as the primary contact between residents, contractors, and the client, ensuring effective communication and managing complaints in social housing maintenance.

The Resident Liaison Officer will act as the main point of contact for residents during planned investments, managing communication and ensuring resident satisfaction.

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well pl

Develop positive relationships with residents, working on planned works in social housing.

You will support the Passenger Transport Manager in ensuring that the council’s passenger transport services are supported to effectively to deliver additional support needs transport, school transport and public transport services to customers, clients and service users and to the residents of We

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