Resident liaison officer jobs in SunderlandCreate job alerts

Resident Liaison Officer \n \nLocation: Sunderland (site-based with travel)\nContract: Temp-to-Perm\nHours: Monday-Friday | 8:00am-4:30pm\nSalary: £30,000-£32,000\nStart: ASAP (subject to notice) \n\nThe Role\nWe're recruiting an experienced Resident Liaison Officer to support a retrofit programme across Sunderland. This is a temp-to-perm opportunity, offering long-term prospects for the right person.\n \nYou'll be the key point of contact for residents throughout the works - keeping customers informed, coordinating access, resolving concerns, and ensuring the programme is delivered smoothly with a strong customer-first approach.\n \nThis position involves travel between sites, so you must have a full UK driving licence.\n \nKey Responsibilities\n \n Lead resident and community engagement activities and build strong local relationships\n Proactively communicate upcoming works, timescales and expectations (letters, calls, face-to-face visits)\n Act as the main point of contact for resident queries, concerns and feedback\n Coordinate access arrangements and appointments to support delivery teams\n Resolve access/resident-related issues quickly, escalating where appropriate\n Maintain accurate records of communications, access agreements, actions and outcomes\n \nEssential Requirements\n \n Experience in a resident-facing/face-to-face customer service role\n Able to handle sensitive situations with empathy, professionalism and resilience\n Strong communication and negotiation skills\n Good IT skills (Microsoft Office)\n Full UK driving licence \n \nDesirable Experience\n \n Previous experience as a Resident/Tenant/Customer Liaison Officer\n* Experience within social housing and/or planned works/retrofit programmes\n \nInterested?\n \nIf you're a resident-focused professional looking for a role with long-term potential, we'd love to hear from you.\nApply with your up-to-date CV or call Jess on (phone number removed).\n \nRLO, TLO, CLO, Resident Liaison, Tennant Liaison, Sunderland, North East, Retrofit, Property Services

We're recruiting an experienced Resident Liaison Officer to support a retrofit programme across Sunderland. Lead resident and community engagement activities and build strong local relationships. Previous experience as a Resident/Tenant/Customer Liaison Officer.

United Cerebral Palsy of Georgia is seeking a Resident Liaison Officer to support a retrofit programme across Sunderland. This role requires active engagement with residents, ensuring smooth delivery and communication throughout the project.

Key Responsibilities: Act as the main point of contact for residents throughout the project Provide clear and regular communication regarding planned fire safety works Arrange access appointments and manage resident queries or concerns Support vulnerable residents and ensure minimal disruption duri

MONTH TEMP TO PERM OPPORTUNITY - PREVIOUS RLO EXPERIENCE REQUIRED* We're Hiring: Resident Liaison Officer Location: Wirral (Bebington, Bromborough, Pensby, Heswall) Sectors: Social Housing Project Types: Retro-fit scheme Pay rate: £27-30k per year salary (dependant on salary) Duration: 6

This is an excellent opportunity for an established Resident Liaison Officer looking to take the next step in their career, playing a key role in resident engagement, stakeholder management, and project delivery within occupied properties. Proven experience as a Resident Liaison Officer within plann

As an Apprentice Resident Liaison Officer, you’ll support communication between residents, clients, and our site team — ensuring that everyone is well-informed, supported, and satisfied throughout the delivery of improvement works and building projects. Assist the Resident Liaison Officer and si

As Principal Resident Liaison Officer, you will play a leadership role in managing resident communication and engagement across a large-scale, capital works–led housing investment programme. The Resident Liaison function is integral to the success of capital works, ensuring projects are delivered

Resident Liaison Officer - Clapham Junction - Planned Maintenance (Recladding). Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents. Handle resident complaints and concerns, providing a high level of customer service and maintaining positive re

The On‑Site Group are looking for a Resident Liaison Officer to work on a project in London SW19.

As the Resident Liaison Officer, you will act as the main point of contact between residents, site teams, and the client, ensuring clear communication and a positive customer journey throughout the works. Resident Liaison Officer, RLO, TLO, CLO, Property Services, Construction, Customer Care, North

Previous experience working as a Resident Liaison Officer within social housing or planned maintenance. We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a growing social housing contractor delivering planned kitchen and bathroom refurbishment works across scatter

We're Hiring: Resident Liaison Officer. Previous experience as a Resident Liaison Officer (RLO) is preferred.

The Resident Liaison Officer and Project Assistant is the first port of contract for general queries and resident liaison. Resident Liaison Officer and Project Assistant. Act as a Resident Liaison Officer for our sites building occupants, producing updates in line with the project plan, organising a

Experience as a Resident Liaison Officer/Tenant Liaison Officer and/or Social Value Officer for a property services contractor or similar is preferred. As a Resident Liaison Officer, you'll support the successful delivery of our Capital contract, working within the communal and internal areas of res

Regen Solutions is seeking a Resident Liaison Officer in East London to maintain positive relationships with residents during planned kitchen and bathroom refurbishments. This role requires an experienced individual capable of managing resident communication and ensuring satisfaction throughout the

You will assist the Senior Resident Liaison Officer in producing the Stakeholder Engagement Strategy for all planned works, communicating with residents, leaseholders, Project Managers, Contractors, Lead Members and Councillors. To help us deliver an exceptional service, we are looking for a Residen

As an Apprentice Resident Liaison Officer, you'll support communication between residents, clients, and our site team - ensuring that everyone is well-informed, supported, and satisfied throughout the delivery of improvement works and building projects. Assist the Resident Liaison Officer and site t

We are seeking a proactive and empathetic Resident Liaison Officer to act as the key point of contact between residents, contractors, and project teams. Previous experience in a Resident Liaison Officer or customer‑facing role (ideally within housing, construction, or social housing). Maintain acc

As Principal Resident Liaison Officer, you will play a leadership role in managing resident communication and engagement across a large‑scale, capital works–led housing investment programme. You will manage and support a team of Resident Liaison Officers embedded within capital delivery programm

Haringey Jobs London is seeking a Resident Liaison Officer to enhance the delivery of the Housing Capital Investment Programme. In this role, you will act as the main link between residents and the Council, providing vital communication during major works and ensuring tenants receive high-quality se

As a Resident Liaison Officer, you will be a key member of a dedicated, construction site-based team, acting as the main link between residents and the project team. We are an award-winning construction company expanding our Resident Liaison Teams across London and the surrounding areas. Ability to

United Cerebral Palsy of Georgia is seeking an experienced Resident Liaison Officer in East London to join our team for an electrical sub-main upgrade programme. Key responsibilities include managing resident queries, maintaining accurate records, and supporting vulnerable residents. The candidate w

We are seeking an experienced and professional Resident Liaison Officer to act as the key point of contact between residents, site teams and client representatives throughout façade, cladding and external refurbishment projects. Previous experience working as a Resident Liaison Officer within const

A well-established recruitment agency is seeking a Resident Liaison Officer for a permanent role in Amersham, Bucks. Responsibilities include supporting residents with issues during construction and working closely with the site manager.

Previous experience in a Resident Liaison Officer role or similar. Resident Liaison Officer (RLO). We are currently seeking an experienced and proactive Resident Liaison Officer to join our team.

A recruitment agency is seeking an experienced Resident Liaison Officer for a temporary position in the United Kingdom. The role involves booking appointments, carrying out surveys, and managing resident complaints.

Resident Liaison Officer (SHDF) | Swindon | £22. Are you a customer-focused Resident Liaison Officer looking to work on the cutting edge of social housing? We are seeking a dedicated RLO to join our team in. Swiftly and professionally resolving any on-site queries or concerns to maintain high resid

We are hiring for a temp-to-perm Resident Liaison Officer for our client. Duties of the ResidentLiaison Officer include:.

A property services recruitment firm is looking for a Resident Liaison Officer to work on planned maintenance projects in the Greater London area. The successful candidate will act as a link between tenants and the site team, ensuring quality service and addressing resident concerns.

We are looking for a Resident Liaison Officer to play a crucial role in supporting the delivery of the Housing Capital Investment Programme. Acting as the main link between residents and the Council, you will ensure effective communication throughout major works, providing advice, resolving issues,

Velocity Recruitment is seeking an experienced Resident Liaison Officer for a long-term programme in Ealing, West London. This role is crucial for ensuring smooth communication between residents, site teams, and the client, while maintaining customer satisfaction throughout refurbishment works.

Previous Resident Liaison Officer experience within social housing. Resident Liaison Officer (RLO) – Social Housing. We are currently recruiting for an experienced Resident Liaison Officer to join a busy social housing contract across Derbyshire.

If you are a Resident Liaison Officer and you are interested in this role, please apply with an updated CV or call Rob on: 07733 529 573. Resident Liaison Officer (Social Housing) | Permanent | Amersham, Bucks. I have a great opportunity for a Resident Liaison Officer to join a well-established Soci

You will assist the Senior Resident Liaison Officer in producing the Stakeholder Engagement Strategy for all planned works, communicating with residents, leaseholders, Project Managers, Contractors, Lead Members and Councillors. For an informal discussion about the post, please contact Maria Hill, S

Core Group is seeking a proactive Resident Liaison Officer in Reading to maintain strong relationships between residents and site teams, ensuring smooth project delivery. The role includes acting as the main contact for residents, managing communications, and supporting vulnerable individuals throug

A leading company in the housing sector is seeking a Resident Liaison Officer to assist tenants during major works in Greater London. This role includes responsibilities such as providing advice to residents and coordinating with contractors to ensure smooth communications.

Fawkes & Reece London is seeking a Resident Liaison Officer for a 6-month temporary to permanent role based in Wirral.

We have an exciting opportunity for a Resident Liaison Officer to join the Norwich City Service Limited for a 6 month fixed term contract. This role is all about delivering a positive, reassuring experience for residents by being their main point of contact throughout surveys, inspections, and damp

Previous experience working as a Resident Liaison Officer within social housing or planned maintenance. We are currently recruiting for an experienced Resident Liaison Officer (RLO) to join a growing social housing contractor delivering planned kitchen and bathroom refurbishment works across scatter

Core Group in Reading is looking for a proactive Resident Liaison Officer to maintain strong relationships between residents and site teams. You will act as the main point of contact for residents, providing them with updates and handling any concerns professionally.

Mulalley is seeking a proactive Resident Liaison Officer to join our construction site teams in Greater London. This role is vital for ensuring residents communicate effectively with project teams while maintaining high service standards.