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As a Guest House Manager, the post holder will be responsible for overseeing the daily operations of our hotel to ensure exceptional guest experiences and efficient management of all hotel activities. He/she will be a dynamic leader, capable of leading a team, managing resources, and delivering high-quality service in a fast-paced hospitality environment. Key Responsibilities: Oversee the day-to-day operations of the Guest House, including check-in/check-out procedures, housekeeping, maintenance, and room reservations. Monitor guest reviews and feedback and take proactive steps to enhance the guest experience. Monitor and manage the Guest House's budget, expenses, and revenue to ensure profitability. Support the sales team to promote the Guest House through various marketing channels, such as online travel agencies, social media, and local partnerships. Recruit, train, schedule, and manage Guest House staff, including front desk, housekeeping, restaurant, and maintenance teams. Maintain high cleanliness and maintenance standards throughout the Guest House to meet or exceed industry regulations. Requirements Previous Guest House management experiences as a supervisor or similar role Strong leadership, communication, and interpersonal skills Excellent problem-solving abilities and attention to detail Knowledge of industry trends and best practices Bachelor’s degree in hospitality management or a related field (preferred) Availability for flexible work hours including evenings, weekends, and holidays as required
Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1100 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference. We provide expert advice and hands-on system management to help our national and global clients get the most from technology and data. We use innovation wisely to deliver well thought-out digital solutions and software. The role of the HR Officer is vital in ensuring a consistent employee experience at CACI. This role supports the two HR Managers with general HR duties, including disciplinary, grievance, absence meetings, DBS/Screening and ensuring our work complements the work within the Business Units and adds value in terms of perception, actions, and communication. As a small team everyone is expected to be hands on and do whatever is required, you will be expected to provide first class support to our internal stakeholders and our employees. CACI operates a hybrid working pattern with a general requirement of three days per week in the office. Job Duties Onboarding: Carry out DBS/Screening processes when due, ensuring that the company is always compliant. Pro-actively seek to mitigate any potential delays in processing candidates / employee files, seek solutions and keep key stakeholders up to date on any delays in the process which may affect the provisional start date. Manage and conduct weekly new starter inductions. Policies and Guidelines: Ensure compliance with UK employment law, regulations, and company policies. Contribute to the formulation of HR policies and procedures, ensuring alignment with CACI values and ethos. You will actively promote corporate policies and cultivate a positive work atmosphere. Drafting routine correspondence and document templates (e.g. forms, letters, checklists, spreadsheets, emails etc) Employee Relations: Collate and analyse key data and present reports in a user-friendly and professional manner. Collate and produce administration packs for cases - investigations, disciplinary, grievances and employment tribunals. Organise meetings in relation to case management - e.g. booking rooms, ensuring that all attendees have the meeting details, sending out invitations, sending out administration packs. Advise on procedures and case process as required. Provide guidance and support to employees and managers on a variety of sensitive employee relations issues. Support the administration aspects of casework management and support at meetings as appropriate including note taking. Apprentices/MSD NextGen: Act as key contact and mentor, supporting the development, sharing learnings, and maintaining effective communication. Apprentices – Monthly check ins and facilitation. MSD NextGen - Coordinate employee training programs and maintain training records and budget requirements. Play a pivotal role in MSD’s NextGen Programme and Social Responsibility Committee, co-ordinating the early years training and development program to enhance employee growth. Employee Benefits: Ongoing maintenance and improvement of HIVE SharePoint site for employee benefits. Benefits engagement programmes/communications. Corporate HR Inbox: Monitor and respond to general query emails in the Corporate HR inbox from employees, stakeholders, and outsourced queries, including but not limited to reference requests. Offering proactive assistance to both managers and employees. General Employment/HR: Provide a professional and responsive service to employees across the company, both remotely and in person. Work with all members of staff to maintain and develop the positive progressive culture within CACI. Any other duties or initiatives that come under the HR remit. Provide general administrative support to the Human Resources department by assisting on new initiatives and projects as required. We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess: Skills and Experience: CIPD Level 3 with previous experience working in a HR department. Working knowledge of Employment Law and generalist HR working practice, policies, and procedures. Professional communication and influencing skills both in written and spoken English. Strong IT skills with a good understanding of MS Excel & Word and HRIS experience. (Experience in Dayforce HR Software is desirable but not essential). Experience of dealing with day-to-day queries and having a customer focused attitude. Confidence in dealing with individuals at all levels within the business, including senior management. Efficient administrator who can demonstrate attention to detail. Be able to work under pressure and deliver a high-volume workload. Demonstrate a flexible and proactive approach to work. High degree of confidentiality and diplomacy. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.
We are seeking a confident and experienced Receptionist to become part of our Front Office Team at Quest Apartments Hotels, Liverpool. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. Please note this is a part time role, working 24 hours a week. As our Receptionist, you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Take initiative in accommodating the customers’ needs in a resourceful manner Be pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensure that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. Here at Quest Apartments Hotels, we promote an Enterprising and Winning Mindset. Previous experience in a similar role is desirable; however, we are looking for candidates who have the right attitude to learn, good problem-solving skills and the ability to apply these to the job role. This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Health Insurance Refer a Friend bonus Once you pass your probation, a special staff rate when staying in our European properties (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Ascott has about 94,000 operating units and more than 64,000 units under development, making a total of about 159,000 units in over 900 properties. As part of The Ascott Limited, Quest Apartments Hotels offers contemporary and sleek studios and apartments with modern comforts, business connectivity and additional services that can be customised to our guests’ lifestyle and needs, with prime locations worldwide. If you are excited by a career in Hospitality and have a passion for providing great customer service, we look forward to hearing from you. Required skills: Customer Service, Customer Focus, Time Management, Organisation Skills, Team Work, Attention to Detail, Communication, Problem Solving, Multitasking £11.00 per hour The leading serviced residence owner-operators, The Ascott Limited is a Singapore-owned company with over 30,000 operating serviced residence units in key cities of the Americas, Asia Pacific, Europe and the Middle East. Currently, with more than 22,000 units under development, the Company accounts to a total of more than 53,000 units in over 300 properties. With an award-winning portfolio spanning three prestigious brands, we offer the exclusive and refined experience of modern living, no matter where your travels take you next.
Childcare Assistant About the Company: Clifton Health care, Recognised the importance of work with children, young people and adults in need of protection, and our responsibility to protect everyone entrusted to our care. We are committed to the safeguarding of children and vulnerable adults and ensuring their well-being. Specially; Clifton Health care recognised that we all have a responsibility to help prevent the physical, sexual, emotional, abuse and neglect of Service Users and to report any such abuse that we discover or suspect. · We believe every Service User should be valued, safe and happy. We undertake to make sure that Service User we have contact with known this and are empowered to tell us if they are suffering harm. · All Service User have the right to be treated with respect, to be listened to, and to be protected from all form of abuse. · We undertake to exercise proper care in the appointment and selection of all those who will work with children and vulnerable adults. Clifton Healthcare Recruitment Limited is committed to; · Following the requirements for UK legislation in relation to safeguarding children and vulnerable adults and good practice recommendations. · Respecting the rights of children as described in the UN Convention on the Rights of the Child. · Keeping up to date with national, regional and local developments relating to safeguarding. · The Provider shall ensure that guidance and training provided to staff regarding the identification and management of vulnerable Service Users with Specific needs, or at risk Service User, is kept up to date and aligns with accepted good practice, and that the provider has sought input from the Authority to ensure that their guidance and materials align with the Authority’s safeguarding strategy. This will be achieved by undertaking a rolling programme of training that identifies training requirements for all staff, safer recruitment in accordance with the NSPCC Safe Recruitment guidelines and periodic staff supervision and support with Line Management. About the Job: Overview: Job Title: Childcare Assistant Worker Pay: £12 - £15 Hours: 40 Hours per week Contract: Permanent/Full-time Schedule: 8 hour shift Flexi-time Monday to Friday Weekends Overtime Benefits: · Accommodation · One time free meal · Training will be provided Job Description: We have an exciting opportunity for a full time childcare provider to join our team! You will be responsible for the care and safety of child from infancy to 16 years old. Our ideal candidate has previous experience working with children, is reliable, trustworthy and energetic. A flexible schedule is a must, and we're looking for someone who work full time. • Assisting with washing and dressing the child. • Preparing their food and help them eat. • Doing household tasks, such as shopping and laundry. • Getting to know the children, their needs and interests. • Monitoring their health and weight and recording any concerns. • Making sure they take prescribed medications. • Supporting their mental and physical well-being through different activities. • Working with other social care and health care professionals. Skills: Sensitivity to and understanding of people. • The ability to work with different types of people. • Patience and the ability to remain calm during stressful situations. • The ability to work well under pressure. • Attention to detail. • Excellent customer service skills. What we require: Entry requirement: · Ready to relocate to Canterbury, Hatfield, Aberdeen, Huddersfield · GCSE or equivalent (required) · DBS · Right to Work in UK · Experience working with young people (3 months to 16 years) Other Minimum Qualifications: Must have knowledge of child development and appropriate activities for age groups. Must be able to provide a therapeutic and safe environment for individuals and groups, ages 0-18. Demonstrates the ability to assist patients in coping with the stress of hospitalization by matching developmental assessment of the individual with normalizing activities appropriate for their developmental age. Exhibits and delivers strong customer service skills with patients, families, volunteers and health care team. Must have excellent communication skills, effective time and resource management, flexibility, the ability to learn and utilize computer applications and organizational skills. Closing and Short-listing Date: Open till 31th March 2024
Qualified Childcare Assistant About the Company: Clifton Health care, Recognised the importance of work with children, young people and adults in need of protection, and our responsibility to protect everyone entrusted to our care. We are committed to the safeguarding of children and vulnerable adults and ensuring their well-being. Specially; Clifton Health care recognised that we all have a responsibility to help prevent the physical, sexual, emotional, abuse and neglect of Service Users and to report any such abuse that we discover or suspect. We believe every Service User should be valued, safe and happy. We undertake to make sure that Service User we have contact with known this and are empowered to tell us if they are suffering harm. All Service User have the right to be treated with respect, to be listened to, and to be protected from all form of abuse. We undertake to exercise proper care in the appointment and selection of all those who will work with children and vulnerable adults. Clifton Healthcare Recruitment Limited is committed to; Following the requirements for UK legislation in relation to safeguarding children and vulnerable adults and good practice recommendations. Respecting the rights of children as described in the UN Convention on the Rights of the Child. Keeping up to date with national, regional and local developments relating to safeguarding. The Provider shall ensure that guidance and training provided to staff regarding the identification and management of vulnerable Service Users with Specific needs, or at risk Service User, is kept up to date and aligns with accepted good practice, and that the provider has sought input from the Authority to ensure that their guidance and materials align with the Authority’s safeguarding strategy. This will be achieved by undertaking a rolling programme of training that identifies training requirements for all staff, safer recruitment in accordance with the NSPCC Safe Recruitment guidelines and periodic staff supervision and support with Line Management. About the Job: Overview: Job Title: Qualified Child Care Worker Pay: £12 - £15 Hours: 40 Hours per week Contract: Permanent/Full-time Schedule: 8 hour shift Flexitime Monday to Friday Weekends Overtime Benefits: Accommodation One time free meal Job Description: We have an exciting opportunity for a full time childcare provider to join our team! You will be responsible for the care and safety of child from infancy to 16 years old. Our ideal candidate has previous experience working with children, is reliable, trustworthy and energetic. A flexible schedule is a must, and we're looking for someone who work full time. • Assisting with washing and dressing the child. • Preparing their food and help them eat. • Doing household tasks, such as shopping and laundry. • Getting to know the children, their needs and interests. • Monitoring their health and weight and recording any concerns. • Making sure they take prescribed medications. • Supporting their mental and physical well-being through different activities. • Working with other social care and health care professionals. Skills: Sensitivity to and understanding of people. • The ability to work with different types of people. • Patience and the ability to remain calm during stressful situations. • The ability to work well under pressure. • Attention to detail. • Excellent customer service skills. What we require: Entry requirement: Ready to relocate to Canterbury, Hatfield, Aberdeen, Huddersfield GCSE or equivalent (required) DBS Right to Work in UK Experience working with young people (3 months to 16 years) Level 3 NVQ in Caring for Children and Young People Level 3 NVQ in Childcare and Education Level 3 NVQ in Children’s Care, Learning and Development Level 3 NVQ in Early Years Care and Education Other Minimum Qualifications: Must have knowledge of child development and appropriate activities for age groups. Must be able to provide a therapeutic and safe environment for individuals and groups, ages 0-18. Demonstrates the ability to assist patients in coping with the stress of hospitalization by matching developmental assessment of the individual with normalizing activities appropriate for their developmental age. Exhibits and delivers strong customer service skills with patients, families, volunteers and health care team. Must have excellent communication skills, effective time and resource management, flexibility, the ability to learn and utilize computer applications and organizational skills. Closing and Short-listing Date: Open till 31th March 2024
This is a full-time role for a Domestic Appliance Service Engineer. The successful candidate will be responsible for repairing appliances in customers' homes, communicating with customers and offering a high level of customer service. They are also responsible for diagnosing all issues with appliances and report back to admin team with details of the issues and which parts/ resources are requires to repair. It is also expected of the candidate to be able to correctly and efficiently install all kitchen appliances.
As a Customer Services Manager, the work duties includes: 1. Help to build good customer relations. 2. improve customer service experience, create engaged customers and facilitate organic growth; 3. Training and managing customer service assistants and representatives; 4. Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs; 5. Establishing customer service policies and procedures; 6. Staying updated on developments in the customer services field; 7. Focus on customer satisfaction which includes addressing customer "pain points," adjusting policies and procedures, ensuring agents are well trained, measuring customer satisfaction and responding to customer feedback 8. Develops and implements policies and procedures to deal effectively with customer requirements and complaints; 9. Discuss customer responses with other colleagues with a view to improving the product or service provided; 10. plans and co-ordinates the operations of help and advisory services to provide support for customers and users; 11. Taking ownership of customers issues and following problems through to resolution; Keep accurate records and document customer service actions and discussions; Control resources and utilise assets to achieve qualitative and quantitative targets; Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill; Coordinates with sales department to incorporate plans to increase customer satisfaction; Maintain confidentiality regarding personnel information and customer financial data by keeping sensitive documents private and secure; Issue refunds or compensation to customers; keep accurate records of discussions or correspondence with customers; Produce written information for customers, often involving the use of computer packages and software; Develop feedback or complaints procedures for customers to use; Make sure that the needs of customers are being met or exceeded; Key Skills involves: · Proven working experience as a Customer Service Manager; · Experience in providing customer service support; · Excellent knowledge of management methods and techniques; · Strong leadership skills to work with people within the organisation with different skills; · Proficiency in English and other languages; · Working knowledge of customer service software, databases and tools; · Awareness of industry’s latest technology trends and applications; · Ability to think strategically and to lead; · Strong client-facing and communication skills; · Advanced troubleshooting and multi-tasking skills; · Customer service orientation; Managing a team of customer service staff; Handling face-to-face enquiries from customers; Dealing with customers who are upset or angry may be stressful; Communication and Excellent IT skills; Creative thinking, to be able to come up with new ideas to improve customer service standards.
About Us: North Air is responsible for providing into-plane services on behalf of major oil companies. We operate at 20 locations across the UK, where we carry out approximately 300,000 fuelling's per year. We aim to provide safe, reliable and efficient into-plane services to our customers' satisfaction. North Air places significant emphasis on attracting and employing people who can demonstrate a commitment to Safety, Working Together, Integrity, Encourage and Respect, our Core Values which are key to the success of North Air in providing Fuelling Excellence. Key Responsibilities: Working as part of the wider North Air maintenance team, this role is responsible for the day-to-day supervision of personnel working at each of the designated Vehicle Service Bays (VSB’s) within their region. The Maintenance Supervisor will be responsible for all people management of the team in their region, Resource Planning, Project Management and ensuring all training requirements are met to maintain an efficient service across the nominated operational sites. The role holder will also be responsible for providing a safe and healthy working environment, ensuring compliance with all relevant legislation, site engineering standards, training, maintenance and quality procedures to JIG, COMAH and industry best practice. Tasks will also include but not be limited to: - Where necessary write, plan and oversee control of work processes within designated locations and within area of expertise, including hazard risk - Manage of 3rd party contractors when required - Raise ideas that will provide development of procedures or design which will improve safety, efficiency or serviceability of vehicles, systems and operational equipment - Operate correct safety and emergency procedures in the event of incidents – Review existing procedures and create where necessary any maintenance-based emergency procedures This role is being advertised for our Southern which region which covers the following sites: Gatwick, Bristol, Stansted, Manchester, East Midlands, Chester, Derby This role is Regionally Based with regular travel to sites within the region – approximately 60% of the week. A company van will be provided. Qualifications & Experience: Essential: - Must have completed an apprenticeship in vehicle maintenance/maintenance discipline or have had at least 5 years of practical experience in the aviation refuelling industry - Minimum of NVQ Level 3 in Maintenance or Mechanical Engineering discipline - Full driving licence - Experience of managing Permit to Work systems, or Safe Systems of Work - Knowledge and experience of health & safety procedures/requirements Desirable: 5 years + experience in the aircraft refuelling industry and or Experience maintaining and or testing aviation fuelling vehicles Working knowledge of computerised Maintenance Management Systems preferred but not essential Ability to coach, lead and direct others Strong Influencing Skills Job Types: Full-time, Permanent Salary: £40,000.00-£45,000.00 per year Benefits: Company car Company events Company pension Cycle to work scheme Free parking Gym membership Health & wellbeing programme On-site parking Referral programme Sick pay Schedule: 10 hour shift 12 hour shift 8 hour shift Monday to Friday
At Workr, we believe that every individual has their purpose, and our values and work ethic reflect this belief. We are dedicated to helping individuals find roles that not only match their skillsets but also contribute to their career development and professional growth. We understand that the long-term success of any organization depends on its ability to access the right talent at the right time. Workr specializes in enabling businesses, both in the UK and overseas, to efficiently and compliantly leverage flexible workforces. Our suite of services for recruiters and end hirers is designed to alleviate the risks, hassles, and complexities associated with contingent labor supply. We provide comprehensive and agile solutions that simplify the process of engaging talent, ensuring compliance every step of the way. Our offerings include: - A complete range of compliance-assured contractor engagement models. - Tailored funding and back-office solutions to suit your business needs. - A comprehensive and flexible pay and billing platform. - Personalized support on all aspects of compliance. - International solutions to facilitate compliant labor supply overseas. Position Overview: As a Recruiter at Workr, you will play a crucial role in sourcing, screening, and onboarding top talent for our clients. You will work closely with hiring managers and stakeholders to understand their requirements and find the best-fit candidates to meet their needs. The ideal candidate will have a strong understanding of recruitment best practices, excellent communication skills, and the ability to thrive in a fast-paced environment. Responsibilities: - Collaborate with hiring managers to identify staffing needs and requirements. - Source candidates through various channels, including job boards, social media, and professional networks. - Screen resumes and applications to identify qualified candidates. - Conduct interviews and assessments to evaluate candidate skills and qualifications. - Coordinate and schedule interviews with hiring managers. - Facilitate the offer process and negotiate employment terms. - Ensure compliance with all relevant employment laws and regulations. - Build and maintain relationships with candidates and clients to foster long-term partnerships. - Keep abreast of industry trends and best practices in recruitment. Qualifications: - Bachelor's degree in Human Resources, Business Administration, or related field. - Proven experience as a recruiter or in a similar role. - Familiarity with recruitment software and tools. - Strong understanding of employment laws and regulations. - Excellent communication and interpersonal skills. - Ability to multitask and prioritize workload effectively. - Detail-oriented with strong organizational skills. - Ability to work independently and as part of a team. - Flexibility to adapt to changing priorities and deadlines. Join us at Workr and be part of a dynamic team dedicated to connecting talent with opportunity. Together, we can shape the future of work and empower individuals to achieve their full potential. Apply now to embark on a rewarding career journey with us!
Looking for full-time or part-time achievers! We’re seeking high-performing individuals to join our remote call center team. If you’re driven, motivated, and thrive in a competitive environment, this is the opportunity for you. Compensation: $200 per appointment show up 100% Remote Position: Enjoy the freedom to work when and where you want. Job Requirements: High-speed internet, a quiet workspace, ability to work during USA time zones, strong sales and communication skills, and reliability. Our Company Overview: Established in 2019, a team of 65 people, working with companies valued at over 10 Billion USD, 5-Star Google Business rating. Join our team and progress through the stages: Cold Calling: Set appointments for our Sales Team. Leadership: Demonstrate leadership skills to become a team leader/manager with overrides. Sales: Promote to an AE position with monthly salary, additional bonuses! We provide access to Top Tier CRM, Relevant database, leads, dialer, scripts, training, and a supportive work environment.If you’re an overachiever with a proven track record, determined to make great money, and dedicated to personal and company success, apply now! YOUR PROFILE High-speed Internet, stable connection IS A MUST QUIET place to work (Without background noise and interruptions) Be able to work during USA time zones Sales and communication skills are a must. Ability to Close over the phone Great people skills, telephone "gatekeeper" handling, outstanding performance, excellent English and reliability are a must. WHY US? High caliber sales network - crunchbase startups Mentorship/CRM/documentation that works Access to top-tier sales tools Sales training Remote Work "Great Place to Work" Certified Company. ABOUT US Index is a UK-based company providing end-to-end remote-work services, powered by our digital platform. We help leading companies like GoEuro, Vodafone, Venly, YC startups, and 100 more companies to scale their engineering team by finding and managing high-performing tech talent. We are growing fast and have the vision of building the leading software development company in the world. If you are up for the challenge, we want you to join us! We are: Fastest Growing Tech Startup. We are growing faster than the market and have the vision of building the leading software talent network in the world. International Team. We bring together people from 7+ countries with varied work experience and functional expertise and different perspectives on strategic and organisational challenges. A Great Place to Work UK -certified company. Our place on the GPW prestigious list is driven by the employee engagement survey, measuring the extent to which everyone across Index feels about the culture we’ve developed collectively, making us a truly great workplace for all. You would make an ideal candidate for our company if you are willing to commit to the following: Above Average Principles: Integrity. Respect. Show empathy and respect to others and their feelings; Show others that you care. Extra-Mile. Excellence and work ethics. Ask the question: “What else can I do?”; Reject average, good to pass by. Move Quickly and Be Resourcefulness. Do more with less. Ongoing Learner. Ask the questions: “What coaching do you have for me?” and “What can I do better?“; What is the learning here?. Team Player. Talent wins games, but teamwork and intelligence win championships. Extra Smile. We look to the positive side in every situation. We love what we do every day. Ask the question: “What is good in this?”.