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About the job Citadines Trafalgar Square is seeking a confident Head Housekeeper to become part of our Team. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As Head Housekeeper, you will be responsible for: Leading the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Planning, organising and supervising the cleaning services within the property Dealing with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Being responsible for departmental communications Managing reporting and budget for the Housekeeping Team To be successful in the role of Head Housekeeper, we require: Previous supervisory or managerial experience Ability to lead and develop teams Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Head Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Salary discussed at venue Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

A grand, traditional pub in London Bridge, The Barrow Boy and Banker draws a crowd of city workers during the week and tourists at the weekend. Popular for its pies and ales, you can expect a busy, bustling atmosphere. This is a unique role where we will need this Assistant Manager to take ownership of events for the site. You will require: Experience in using Collins or similar booking platform Previous experience working in a pub/hotel environment with function spaces Good understanding of Microsoft Office programmes (Word, Excel, PowerPoint, Publisher). Understanding of online presence management (including social media, website, listings) Ability to deliver amazing customer experience both over the phone/email and in person when managing the event What we can offer you: An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels. Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued. Continuous growth: Engage in learning and development programs to fuel your personal and professional growth. 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years. A fair share of tips, paid on top of your hourly pay and paid on a weekly basis. Discounted hotel stays at hotels in the Fuller’s Family Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more. Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments. Full induction and training The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday. What we look for in an Assistant Manager: Ability to create a friendly atmosphere for the team and customers. A hands-on leader with the ability to manage the day-to-day running of the business. A confident manager with great decision-making skills. Enjoy working in a fast-paced environment. Interest in learning new skills to enhance your career with our industry leading training and development. Great communication skills Passion for fresh food, great wines, and engaging service.